If your personal information was impacted, you will receive information to obtain complimentary credit monitoring service through US mail. Please say what you are calling about."
I looked up the account from the number you've called in from and don't see that product. Please enter the account number you want info on."
This is AT&T Wireline's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AT&T Wireline agent. This phone number is AT&T Wireline's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-757-6500 include and other customer service issues. Rather than trying to call AT&T Wireline first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AT&T Wireline has 2 phone numbers. It's not always clear what is the best way to talk to AT&T Wireline representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for AT&T Wireline. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AT&T Wireline. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We're available Mon-Fri 4am-9pm, Sat 4am-4pm PST. This number's for new service setup only. You'll talk immediately with a live person who'll help compare and choose packages. Our knowledgeable, friendly reps are ready, compliments of CallHelpdesk.
You might like our free service that'll call and chat with customer service for you, then send a report. We also have a free service that waits on hold and lets you know when a human rep is on the line. If neither of those works for you, our team's also documented the AT&T Wireline phone menu below.
We can call and talk to AT&T Wireline for you. Our AI powered phone will dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You won't even need to figure out the path through all those phone options. Learn more about how we can call for you.
We can actually get a live person on the line for you. That same, free CallHelpdesk Phone can handle calling, navigating menus, and waiting on hold for you, but you're welcome to do all the talking yourself. We'll let you know once a representative is on the line and ready to chat, so you won't have to worry about changing menu options or trying to navigate that confusing maze. Want to learn more about skipping the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this AT&T Wireline phone number just to keep documenting their phone system. Here's how our research team describes the AT&T Wireline phone system's greeting: AT&T - What is the reason for your call? And here's our latest tip for getting through that phone menu to a real person as fast as possible: When they ask what you're calling about, just say "Representative". If they ask for your account number, press 0. Then, say "representative" again. Below, you'll find some clips we've gathered from AT&T Wireline's phone menus, along with tips that should give you a good idea of what you'll encounter when you call. We've also highlighted why they're important.
I've got the number you're calling from, and I've used that to pull up your account. Excerpt from a call with AT&T Wireline Wednesday, January 24, 2024 12:07 PM
Welcome to AT and T. This call's recorded for quality. If you're calling about the recent news regarding personal customer information, you can visit a t t dot com slash account safety. You might've already received an email about a passcode reset. If your personal information was impacted, you'll get information on how to obtain complimentary credit monitoring service through US mail. So, what are you calling about today?
Could you tell me more about the landline issue you're having? I've checked the account tied to the number you called us from, and it doesn't show that product. Could you enter the account number you'd like info on?
AT&T Wireline runs the call center for this 888-757-6500 number 24 hours, 7 days. The short answer? You should call on a Tuesday. We based this, and what's next, on analyzing 349 calls from the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule your AT&T Wireline call for when they're open and it works for you. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" ahead of time. Go ahead and schedule your AT&T Wireline call! An important note: busy times vs. hold times vs. the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this AT&T Wireline phone number (least busy times have fewer callers). High call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like AT&T Wireline staff their call centers differently based on the time of day and week, so you might experience a shorter wait even during the busiest times. When we talk about the best time to call, we mean the optimal combination of lower call volume and shorter wait times.
If you're planning to call AT&T Wireline, Sunday is your quietest day. Monday, however, is the busiest, averaging 241% more phone calls. We've compiled this data from a sample of 349 calls made with our AI-powered, web-based phone over the past 90 days. Sun Quietest Mon Busiest Tue Wed Thu Fri Sat Sun Quietest Mon Busiest
We've found that Tuesday has the shortest hold times. On average, you'll wait longest in the queue on Thursday. But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me
So, Tuesday's actually the best day to call AT&T Wireline. It's not their quietest day, but since hold times are shortest and they're still pretty busy, it suggests AT&T Wireline staffs up to manage the higher call volume then. That's why it's your best bet.
If you've got time to read a bit before you call AT&T Wireline, we'd recommend looking over our problem-specific articles. What services does BellSouth Wireline provide?
BellSouth Wireline offers a full suite of dependable, top-notch telecom services for both businesses and everyday folks. You'll get super-fast, reliable internet, perfectly clear phone calls, secure and flexible data solutions, and cutting-edge managed network services from us. We've also got cloud services like storage and hosting to really boost your efficiency and productivity. Plus, BellSouth Wireline provides fantastic customer support, making sure any tech issues or questions get sorted out fast. Thanks to our huge network and expertise, we're the go-to provider for telecom services, giving seamless connections and communication to everyone, businesses and individuals, all over the region. So, what's the warranty policy for BellSouth Wireline equipment?
Our warranty policy for BellSouth Wireline equipment is all about making sure you're happy and have peace of mind. Every BellSouth Wireline product you buy gets a standard one-year warranty, starting from your purchase date. It covers any defects in materials or how it's made. If a product malfunctions or doesn't meet expectations, just contact BellSouth Wireline's customer service within the warranty period. We'll repair, replace, or refund the equipment, depending on the situation. Keep in mind, the warranty doesn't cover damage from accidents, misuse, or unauthorized repairs. BellSouth Wireline is committed to high-quality equipment and stands behind its products with this policy. So, what technical support options are there for BellSouth Wireline customers?
BellSouth Wireline offers various tech support options for its customers. First, there's an online support portal with a comprehensive knowledge base full of articles and guides on various topics. Also, customers can call the 24/7 helpline for immediate help; knowledgeable reps are ready to troubleshoot and resolve issues. BellSouth Wireline also provides remote desktop support, allowing technicians to quickly fix problems by accessing devices remotely. For more complex issues, customers can schedule on-site technician visits if other support channels can't resolve them. Overall, BellSouth Wireline aims to offer diverse tech support, ensuring prompt and effective assistance for its customers. Top AT&T Wireline customer service problems
Just click the link above, and you'll find answers to almost any AT&T Wireline customer service question you might have, even step-by-step guides for the trickiest problems. You can also describe a new issue and get instant answers. Below, we've got a few examples of recent calls made to AT&T Wireline, along with what they were about. Do any of these sound like why you're calling? Purchasing a phone number: "I'm interested in purchasing a phone number through AT&T Wireline." - This call lasted 2m 6s, on Jan 6, 2025, at 2:30 AM. Disconnected landline issue: "Our landline seems to have been disconnected." - That one was 3m 40s long, on Nov 23, 2024, at 8:14 PM. Phone installation inquiry: "I need to talk to somebody about hooking up a phone in my house." - It lasted 4m 23s, on Nov 13, 2024, at 3:35 PM. Inquire about bill amount: "I just wanna know how much it is." - This call was 18m 49s, on Nov 11, 2024, at 5:39 PM. Report exposed wires: "There are exposed wires coming out of the ground." - It took 6m 6s, on Nov 1, 2024, at 4:49 PM. Requesting phone bill: "I need to see if I can now." - This call went on for 17m 26s, on Oct 31, 2024, at 9:34 PM. We get this information about why customers call AT&T Wireline from issues they've reported to CallHelpdesk. These are AT&T Wireline issues reported to CallHelpdesk.
Here's AT&T Wireline's best phone number, along with the current wait time and handy tools to help you skip the phone lines and get straight to an AT&T Wireline agent. We know it's their best number because 108 customers, just like you, have used it in the last 18 months and told us it worked. The customer care team that answers calls to 888-757-6500 typically helps with common customer service issues. Instead of calling AT&T Wireline right away, tell us about your problem first. That way, we can suggest the best way to reach them by phone. AT&T Wireline actually has 2 phone numbers in total. It's often tough to figure out the best way to talk to AT&T Wireline representatives, so we started gathering all this info based on what customers like you told us. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or customer support operations for AT&T Wireline. The two organizations aren't related at all. CallHelpdesk just builds free tools and shares information to help customers of companies like AT&T Wireline. For large companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting on hold to get a live human rep. We're always working on these tools to help customers like you (and us!) get through those messy phone menus, long hold times, and general customer service confusion. As long as you keep sharing it with your friends and loved ones, we'll keep at it!