How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Credit Pros below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
CallHelpdesk researchers routinely call this The Credit Pros phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this The Credit Pros number should go right to a real human being
Below are some clips we've found from The Credit Pros's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Credit Pros. The number one ranked credit repair company. We're glad that you called, and we're eager to exceed your expectations. If you know the extension of the party you're trying to reach, please press it now. If you are calling to speak with an adviser for a free consultation on how we can improve your rating, and increase your credit score, please press one."
Excerpt from a call with The Credit Pros
Tuesday, February 20, 2024 5:03 PM
The first phone menu
"Thank you for calling The Credit Pros. The number one ranked credit repair company. We're glad that you called and we're eager to exceed your expectations.
If you know the extension of the party you're trying to reach, please press it now.
If you're calling to speak with an adviser, for a free consultation on how we can improve your rating, and increase your credit score, please press one.
If you're an existing client, press two."
Excerpt from a call with The Credit Pros
Tuesday, February 4, 2025 10:38 PM
In fact, much of this information on this page is superfluous because this The Credit Pros phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
The Credit Pros operates the call center for this 800-411-3050 phone number Mon-Fri 10am-9pm, Sat 10am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 529 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with The Credit Pros at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Credit Pros phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Credit Pros staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Credit Pros is Saturday. The most busy day to call is Tuesday, which averages 287% more phone calls by comparison. Again, this is based on a sample of 529 calls made with our AI-powered, web-based phone in the last 90 days.
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The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Saturday, which is 115% longer than the minimum. Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a The Credit Pros representative is more consistent than the number of calls throughout the week.
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The best time to call The Credit Pros
In summation, the best day to call The Credit Pros is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that The Credit Pros staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call The Credit Pros
If you have time to do a bit of reading before you call The Credit Pros, we recommend you read over some of our problem-specific articles.
What is The Credit Pros International?
The Credit Pros International is a leading credit repair company that specializes in helping individuals improve their credit scores and financial health. With over a decade of experience, our team of experts is dedicated to providing personalized solutions tailored to each client's unique needs. We work closely with our clients to evaluate their credit reports, identify inaccuracies or negative items, and develop a strategic plan to dispute and remove these items from their credit history. Our proven methods have helped thousands of clients regain control of their credit and achieve their financial goals. With a commitment to excellence and a track record of success, The Credit Pros International is your trusted partner in the journey to better credit.
Top The Credit Pros customer service problems
Click the link above to get answers to just about any The Credit Pros customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Credit Pros, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting refund and access: "I just would like a refund."
- From a call lasting 11m 3s , Feb 7, 2025 8:49 PM
Cancel subscription: "I would like to cancel my subscription for now."
- From a call lasting 2m 12s , Feb 4, 2025 10:38 PM
Looking for credit repair: "I wanna know, like, what I can expect from your company."
- From a call lasting 36m 29s , Jan 17, 2025 9:53 PM
Concern about service results: "I haven't seen any results from you guys, and y'all were taking money from me."
- From a call lasting 12m 31s , Jan 13, 2025 3:37 PM
More The Credit Pros Customer Service Contacts
There are of course other ways to contact The Credit Pros customer service besides the phone. Below we list the best ones, by medium.
The Credit Pros Customer Help Desk / Web Support
As a last, sometimes only, resort- The Credit Pros customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why CallHelpdesk does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Credit Pros's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Credit Pros agent. This phone number is The Credit Pros's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-3050 include and other customer service issues. Rather than trying to call The Credit Pros first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Credit Pros has 1 phone number. It's not always clear what is the best way to talk to The Credit Pros representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for The Credit Pros. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like The Credit Pros. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.