For rings and other jewelry, press one. For graduation invitations and announcements, press two."
This is Balfour's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Balfour agent. This phone number is Balfour's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1 800-225-3687 include and other customer service issues. Rather than trying to call Balfour first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Balfour has 1 phone number. It's not always clear what is the best way to talk to Balfour representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Balfour. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Balfour. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It'll call and talk to customer service for you, then send a report. We also have a free service that waits on hold and lets you know when a human rep is available. If neither of those works for you, our team's documented Balfour's phone menu below.
We can call Balfour and handle the conversation for you. Our AI can dial, navigate phone menus, wait on hold, and even speak with customer service – completely free. You won't even have to learn the different phone options. Learn more about us calling for you.
We can get you a live person. Our free CallHelpdesk Phone calls, navigates menus, and waits on hold for you. We'll notify you when a rep's ready, so you won't have to battle the menu maze. Want to skip the hold time? You can learn how, or simply choose to do all the talking yourself. We get it, sometimes you'd rather handle the dialing and waiting. All these free tools are optional, of course. Our CallHelpdesk researchers regularly dial this Balfour phone number to map out their system. Here's how their phone system typically greets you: 'If you know your party's extension, enter it at any time. Please choose one of the following options: for rings and other jewelry, press 1; for graduation invitations and announcements, press 2; for your books and your book advertisements, press 3; for graduation caps, gowns, and other ceremony regalia, press 4; for Balfour Direct and all other products, press 5; for virtual graduation solutions, press 6; for a dial-by-number directory, press 7; to speak to an operator, press 0.' Here's our latest tip for quickly reaching a real person through Balfour's phone menu. Below, you'll also find clips from their menus and helpful tips, outlining what to expect when you call and why each is important.
Thanks for contacting Balfourst customer service team. Your call is really important to us. We're currently experiencing higher than normal call volumes, which might mean a longer wait time. You can also reach us online by visiting www.balfour.com/contactus. There, you can locate the email address for your product in question. Please allow forty eight hours for a response to your email. We appreciate your business and your patience as our team continues to serve you. If you know your party's extension, you can enter it at any time. Otherwise, please choose one of the following options. For rings and other jewelry, press one. For graduation invitations and announcements, press two.
Thanks for contacting Balfourst customer service. We value your call, but we're currently experiencing higher than normal call volumes, which might lead to a longer wait. You can also reach us online at w w w dot balfour dot com slash contact us. There, you'll find the email address for your product, but please allow forty eight hours for an email response. We appreciate your business and your patience as our team serves you. If you know your party's extension, just enter it now. Otherwise, please choose from these options: For Balfour direct and all other products, press five. For virtual graduation solutions, press six. To use our dial-by-number directory, press seven. For rings and other jewelry, press one. For graduation invitations and announcements, press two.
Balfour's call center handles 1-800-225-3687, operating Monday-Friday, 9am-5pm ET. The short answer? You should call on a Tuesday. We've based this observation, and the next section too, on analyzing 46 calls made over the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you can have it call, talk, wait on hold, or even navigate for you. Plus, you can schedule that call with Balfour for a time that works best for you and when they're open. We'll confirm you're ready before placing the call, just in case. This means you can "set it and forget it" well ahead of time. You can easily schedule a call with Balfour. So go ahead, schedule a call with Balfour! Here's an important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're referring to the sheer volume of calls coming in. The busiest times are when the most people are calling this Balfour phone number, while the least busy times, naturally, have fewer people calling. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Balfour staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during their busiest periods. Finally, when we talk about the best time to call, we're referring to that sweet spot – the optimal combination of lower call volume and shorter wait times.
Tuesday's usually the least busy day to call Balfour, while Thursday's the busiest. We're basing this on 46 calls made with our AI-powered, web-based phone over the last 90 days.
We found Wednesdays usually have the shortest hold times. Fridays, on average, are when you'll wait the longest in the queue. But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about those average wait times. Call and talk for me wait on hold for me.
So, the best day to call Balfour is Tuesday. It's not when you'll have the shortest wait on hold, but we still recommend it. You see, it's got an ideal mix of low call volume and short hold times. Plus, we think Balfour staffs their call center well on Tuesday.
We've listed some recent calls to Balfour and their purpose below. Do any of these sound like why you're trying to call? For example, one person called to follow up on a ring order, asking, "I want to follow the ring I was sent to you several months ago, can you tell me what the update is?" That call lasted 7m 51s, on Jan 11, 2024, at 9:17 PM.
You don't just have to call Balfour customer service; there are other ways. We've listed the best options below by method.
Email us at help@balfour.com for support. We get it, emailing customer service isn't always your first pick, especially if your issue is urgent or time-sensitive. But email's a super common way to communicate, and Balfour will reply to your email.
You can use this link to find customer service help on their website. As a last resort – or sometimes your only option – Balfour customer service is available there. You'll often have to dig through help articles just to find a form to submit your problem to their team, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend this unless it's the only way.
Here's Balfour's best phone number, plus the current real-time wait time if you call and even tools to help you skip the phone lines and get right to a Balfour agent. We know this is Balfour's best number because 276 customers, just like you, have used it and given us feedback over the last 18 months. Common problems addressed by the customer care unit that answers calls to 1 800-225-3687 include and other customer service issues. Instead of just calling Balfour right away, why not describe your issue to us first? That way, we might be able to suggest the best way to reach them, whether it's by phone, email, or their website. Balfour only has one phone number in total. It's not always easy to figure out the best way to talk to someone at Balfour, so we started putting together this information based on suggestions from their customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or handle customer support for Balfour. The two organizations aren't related at all. CallHelpdesk creates free tools and shares helpful information for customers of companies like Balfour. For big companies, that includes tools like our CallHelpdesk Phone. It lets you call a company but completely bypasses the waiting on hold part to get a live human representative. We're always working on these tools to help customers like you (and us!) get through those confusing phone menus, long hold times, and general customer service headaches. As long as you keep sharing this with your friends and loved ones, we'll keep on doing what we do.