If you smell gas or need to report a gas emergency, press one. For a power out In order to process your call, I will need to look up your account."
If you smell gas or need to report a gas emergency, press one. For a power outage, electric emergency, or other electric issue, press two."
"To pay now, press three. To report a total loss of power or for an outage update, press one."
This is Baltimore Gas and Electric's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Baltimore Gas and Electric agent. This phone number is Baltimore Gas and Electric's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-685-0123 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Baltimore Gas and Electric first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or chat. In total, Baltimore Gas and Electric has 2 phone numbers. It's not always clear what is the best way to talk to Baltimore Gas and Electric representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Baltimore Gas and Electric. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Baltimore Gas and Electric. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Mon-Fri, 7am-7pm EST. For a gas leak or emergency, press 1. Power outage or electric issue? Press 2. To pay now, press 3. For anything else, press 4. Also, free tools: Talk for me, Skip the wait, Schedule my call.
Consider using our free service that'll call and talk to customer service for you, then send you a report. Or, there's our other free service that'll wait on hold and tell you when a human rep is on the line. But if neither of those appeals, our team's also documented the phone menu for Baltimore Gas and Electric below.
We can call and talk to Baltimore Gas and Electric for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even speak with customer service on your behalf – all for free. You won't even need to figure out the path through all those phone options. Find out more about how we can call for you.
We can actually get a live person on the line for you. That same free CallHelpdesk Phone can handle calling, navigating menus, and waiting on hold for you, but you can, of course, choose to do all the talking yourself. We'll let you know when a representative is on the line and ready to chat, so you won't need to worry about changing menu options or getting lost in the phone maze. Want to learn how to skip the hold time? And hey, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Baltimore Gas and Electric phone number to keep tabs on their phone system. Here's how our research team describes the greeting you'll hear from the Baltimore Gas and Electric phone system: "For a gas leak or gas emergency, press 1. For a power outage or electric issue, press 2. To pay now, press 3. For everything else, press 4." And here's our latest tip for navigating the phone menu to reach a real person as quickly as possible: Press 1, then 5, then 3. Below, you'll find some clips we've gathered from Baltimore Gas and Electric's phone menus, along with tips to give you a better idea of what to expect when you call. We've also made sure to highlight why they're important.
Welcome to BGE. This is Mark El Ocho. We're currently experiencing technical difficulties with several customer account services. We apologize for the inconvenience and thank you for your patience. If you smell gas or need to report a gas emergency, press one. For a power outage electric emergency, or any other electric issue, press two.
Welcome to BGE. If you've got a gas smell or you need to report a gas emergency, just press one. If you're calling about a power outage, I will need to look up your account in order to process your call.
Welcome to BGE. If you're smelling gas or need to report a gas emergency, please press one. For a power outage, an electric emergency, or any other electric issue, press two.
Want to pay now? Just press three. If you need to report a total loss of power or for an outage update, press one.
Baltimore Gas and Electric runs the call center for this 800-685-0123 number, which is open Mon-Fri from 7am-7pm ET. Our best advice is to call on a Friday. We've based this on analyzing a sample of 140 calls made in the last 90 days using our free, web-based phone.
With our free AI phone, which can call, talk, wait on hold, or navigate for you, you can also schedule your call with Baltimore Gas and Electric for a time that works for you when they're open. We'll confirm you're ready before placing the call, just in case. That means you can truly 'set it and forget it' ahead of time. You can schedule a call with Baltimore Gas and Electric. It's simple to schedule a call with Baltimore Gas and Electric. Here's an important note on busy times, hold times, and the best time to call. When we refer to 'busy' or 'less busy' times, we're simply talking about the volume of calls. The busiest times are when the most people are calling this Baltimore Gas and Electric phone number, and the least busy times have fewer people calling. But that high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Baltimore Gas and Electric staff their call centers differently based on the time of day and day of the week, so you might experience a shorter wait on hold even during the busiest times. When we talk about the 'best time to call,' we mean the optimal combination of lower call volume and shorter wait times.
If you're calling Baltimore Gas and Electric, Friday's usually the least busy day. Tuesday, though, is the busiest, averaging 40% more calls. We've based this on a sample of 140 calls made with our AI-powered, web-based phone in the last 90 days. Mon Tue Busiest Wed Thu Fri Quietest Tue Busiest Fri Quietest
We've found that Thursday typically has the shortest hold times. On average, Monday is when you'll face the longest wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times at all. call and talk for me wait on hold for me
So, the best day to call Baltimore Gas and Electric is Friday. It's not the day with the absolute shortest wait on hold, but we still recommend it because it offers a great mix of low call volume and short hold times. Plus, we think Baltimore Gas and Electric staffs their call center really well on Fridays.
If you've got a moment to read before calling Baltimore Gas and Electric, we suggest checking out some of our articles for specific problems. What's the average electricity and gas usage in my area?
How much electricity and gas people use in your area can really change, depending on things like how big and old their homes are, what the weather's been like, and even their own habits. Luckily, Baltimore Gas and Electric (BGE) gives customers access to average usage data, which is super helpful for estimating your own consumption. To get this info, you can just log into your BGE online account or use the BGE app. Once you're in My Account, you'll see your usage history and can easily compare it to what others in your area are using. Plus, you can dig into your own usage patterns with BGE's energy-saving tools and tips. These can really help you get a better handle on understanding and managing how much energy you're using. And it's worth noting that some discussions revolve around top Baltimore Gas and Electric customer service problems.
Click the link above for answers to virtually any Baltimore Gas and Electric customer service question, even step-by-step guides for the trickiest issues. You can also describe a new problem and get instant answers. Below are examples of recent calls to Baltimore Gas and Electric, and their purpose. Do any of these sound like why you're calling? Requesting account number: "I need my account number." - Call lasting 4m 48s, Jan 7, 2025 8:29 PM. "We're gonna have to go to in office." - Call lasting 5m 11s, Dec 18, 2024 2:44 PM. Billing and payments: "Damn it. Set up." - Call lasting 6m 19s, Dec 18, 2024 2:22 PM. Stop start service: "Stop start service." - Call lasting 3m 17s, Oct 1, 2024 3:00 PM. We pull information about why customers call Baltimore Gas and Electric from issues they've reported to CallHelpdesk. These are Baltimore Gas and Electric issues reported to CallHelpdesk.
You don't just have to call Baltimore Gas and Electric customer service. We've listed the best options below, by medium.
You can connect with customer service via chat using this link. When phone support isn't available, or the wait times are long, many people find chat's a great alternative. Some even prefer it over calling. Luckily, Baltimore Gas and Electric provides this option.
Need to connect with Baltimore Gas and Electric customer service? Like many companies, they're on X (formerly Twitter) at twitter.com/mybge. While you won't often get to chat live with a rep, this channel can offer quick responses and is a useful option if you have an X/Twitter account.
Here's Baltimore Gas and Electric's best phone number. You'll also find the real-time wait time if you're on hold, plus tools to help you skip phone lines and get straight to a Baltimore Gas and Electric agent. We're confident this is their best number because 828 customers, just like you, have used this contact info over the last 18 months and given us feedback. The customer care team answering calls to 800-685-0123 usually handles setting up service, booking/changing appointments, meter readings, canceling service, and other general customer service issues. Instead of calling Baltimore Gas and Electric right away, try telling us your issue first. We might then recommend the best way to contact them: phone, Twitter, or chat. Baltimore Gas and Electric has 2 phone numbers in total. It's often unclear how best to speak with Baltimore Gas and Electric reps. That's why we've compiled this information, built from suggestions by our customer community. Please keep sharing your experiences so we can keep making this free resource even better. CallHelpdesk doesn't provide call center services or customer support for Baltimore Gas and Electric. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Baltimore Gas and Electric. For large companies, this includes tools like our CallHelpdesk Phone. It lets you call a company but skip waiting on the line to reach a live human representative. We're always working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and overall confusion with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing what we do.