How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Trendnet below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
CallHelpdesk researchers routinely call this Trendnet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Trendnet number should go right to a real human being
In fact, much of this information on this page is superfluous because this Trendnet phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Trendnet operates the call center for this 866-845-3673 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Trendnet at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trendnet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trendnet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Trendnet is Monday. The most busy day to call is Friday, which averages 367% more phone calls by comparison. Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
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The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call Trendnet
In summation, the best day to call Trendnet is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Trendnet number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Trendnet
If you have time to do a bit of reading before you call Trendnet, we recommend you read over some of our problem-specific articles.
What is the warranty policy for Trendnet products?
Trendnet offers a comprehensive warranty policy to ensure customers' satisfaction and protect their investment. All Trendnet products are covered by a limited lifetime warranty, covering defects in materials and workmanship. This warranty applies from the original purchase date and is valid for the original purchaser only. Additionally, Trendnet provides a one-year warranty for refurbished products. Customers can contact Trendnet's customer support team if they require warranty service, and they will be guided through the process. To qualify for warranty service, proof of purchase and a completed Return Merchandise Authorization (RMA) form must be provided. Trendnet's warranty policy aims to provide peace of mind and assures customers of their commitment to quality and customer support.
Can I use my Trendnet router as a wireless access point?
Yes, you can use your Trendnet router as a wireless access point. A wireless access point (WAP) allows you to extend the range and coverage of your existing network. To set up your Trendnet router as a wireless access point, you need to disable its routing functionality and adjust its settings accordingly. First, connect your router to the main network using an Ethernet cable. Then, access the router's administration panel and disable DHCP, NAT, and firewall features. Assign a static IP address to the router within the main network's range. Finally, configure the wireless settings to match your existing network, such as SSID, security type, and passphrase. Once completed, your Trendnet router will function as a wireless access point, providing additional wireless connectivity within your network.
What is the range of my Trendnet wireless router?
The range of your Trendnet wireless router depends on various factors, including the specific model and environmental conditions. Generally, most Trendnet routers provide a range of up to 100 meters (328 feet) indoors and up to 300 meters (984 feet) outdoors. However, this range can vary due to obstacles like walls, interference from other electronic devices, and signal interference from neighboring networks. Additionally, the router's transmission power and antenna design can also impact the range. To maximize the wireless coverage, it is recommended to place the router in a central location, away from obstructions, and ensure the antennas are correctly positioned. If you require a larger coverage area, you can consider using range extenders or additional access points to enhance the coverage.
Top Trendnet customer service problems
Click the link above to get answers to just about any Trendnet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Trendnet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Trendnet agent. This phone number is Trendnet's best phone number because 114 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-845-3673 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Trendnet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Trendnet has 1 phone number. It's not always clear what is the best way to talk to Trendnet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Trendnet. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Trendnet. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.