This is Bank of Texas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bank of Texas agent. This phone number is Bank of Texas's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 214-987-8840 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Bank of Texas first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bank of Texas has 1 phone number. It's not always clear what is the best way to talk to Bank of Texas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Bank of Texas. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Bank of Texas. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Our CallHelpdesk researchers regularly dial this Bank of Texas phone number to document its phone system. Here's how our research team describes the Bank of Texas phone system's greeting: To access your current account, just press 1. If you're looking to apply for a new account or loan, or want to check on a loan application's status, press 2. For merchant check verification, hit 3. For anything related to online banking, mobile banking, bill pay, or mobile wallet, press 4. If you have a lost or stolen card, need activation, want to change your PIN, dispute a transaction, or report upcoming travel, press 5. And to speak with an express banker, press 0. Here's our latest tip for navigating the phone menu to reach a real person quickly: Just keep pressing 0, then press #, press # again, and stay on the line until you're transferred to a representative.
The Bank of Texas call center handles calls for the 214-987-8840 phone number. They're open Monday through Friday from 7 AM to 9 PM, and on Saturdays from 8 AM to 5 PM CT. If you're looking for the quick answer, you should definitely try calling on a Friday. We came up with this recommendation, and the information that follows, after analyzing a sample of 101 calls made in the last 90 days using our free, web-based phone (you can see it above). Just a quick note: we need to clarify the difference between "busy times," "hold times," and the "best time to call." When we talk about busy or less busy times, we're really just referring to how many calls are coming in. So, the busiest times are when the most people are calling this Bank of Texas phone number, and naturally, the least busy times mean fewer people are calling. Now, a lot of calls don't automatically mean you'll be on hold for a long time when you call. Companies like Bank of Texas adjust their staffing throughout the day and week. Because of that, you might actually find yourself with a shorter wait even during their busiest periods. Ultimately, when we say "the best time to call," we're talking about that sweet spot where there's a good balance of fewer calls coming in and shorter wait times for you.
If you're calling Bank of Texas, Friday's typically the quietest day, but Tuesday is usually the busiest. We've based this on 101 calls made with our AI-powered, web-based phone in the last 90 days.
We found the shortest hold times are on Tuesday. On average, you'll wait longest in the queue on Thursday.
So, Friday's the best day to call Bank of Texas. It's not the day with the shortest wait on hold in the phone system, but we still recommend it for that ideal combination of low call volume and short hold times. Plus, we believe Bank of Texas staffs the call center well on Friday.
If you have time to do a bit of reading before you call Bank of Texas, we'd recommend you read over some of our problem-specific articles. What are the hours of operation for Bank of Texas branches?
At Bank of Texas, we've set our branch hours to be super convenient, so they really fit our customers' schedules. You'll find us open from 9:00 am to 5:00 pm, Monday through Thursday, making it easy to stop by during the week. And on Fridays, we stay open even later, until 6:00 pm, just to make sure we're there when you need us for your banking. Plus, some of our branches are open on Saturdays from 9:00 am to 12:00 pm, which is great if your weekdays are packed. Whether you're coming in for personal or business banking, these longer hours are all about making banking simpler and more accessible for everyone. Just a heads-up: hours can vary by location, so it's always best to check our website's branch locator for the most accurate info. By the way, what kinds of credit cards does Bank of Texas offer?
Bank of Texas offers credit cards for all sorts of needs. Our Bank of Texas Platinum Visa® card is ideal if you're looking for a low APR and no annual fee. We've also got rewards cards, like the Bank of Texas Cash Rewards Visa® card and the Bank of Texas Travel Rewards Visa® card. These let you earn cash back or travel rewards on eligible purchases. Plus, our Bank of Texas Secured Visa® card is a secured option that can help individuals establish or rebuild their credit history. No matter your financial goals or preferences, Bank of Texas has a credit card that can meet your needs. We're always working to address any top Bank of Texas customer service problems.
Click the link above to get answers for almost any Bank of Texas customer service question, even step-by-step guides for complex issues. You can also describe a new problem and get instant answers.
Calling isn't your only option to reach Bank of Texas customer service. We've listed the best ways below, organized by medium.
You can access Bank of Texas customer service through their website via this link, but it's usually a last resort, or sometimes the only option. It often means digging through help articles before you're even allowed to submit a problem via a form, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend this unless it's the only way.
Here's Bank of Texas's best phone number, along with the current real-time wait time if you call, and some handy tools to help you skip the phone lines and get straight to a Bank of Texas agent. We're confident this is their best number because 606 customers, just like you, have used this contact information over the last 18 months and shared their feedback with us. When you call 214-987-8840, you'll typically be calling about things like setting up an account, asking a question, making a complaint, or other common customer service issues. Instead of calling Bank of Texas right away, it's a good idea to tell us your issue first. That way, we might be able to suggest the best way to reach them, whether by phone or online. Bank of Texas only has one phone number in total. It's not always clear what the best way to talk to Bank of Texas representatives is, so we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences with us so we can keep improving this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Bank of Texas. The two organizations aren't related at all. CallHelpdesk builds free tools and shares information to help customers deal with companies like Bank of Texas. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and completely skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and ourselves!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it!