If you are not an existing BankMobile checking or savings account holder, Thank you for calling BankMobile customer service related to your BankMobile checking account issued by First Carolina Bank. Please enter your sixteen digit card number followed by the pound sign."
This is BankMobile Vibe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BankMobile Vibe agent. This phone number is BankMobile Vibe's best phone number because 7,890 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-327-9515 include Report Fraud, Trouble Sending a Payment, Account Access, Trouble Receiving a Payment, Dispute a Charge and other customer service issues. Rather than trying to call BankMobile Vibe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BankMobile Vibe has 1 phone number. It's not always clear what is the best way to talk to BankMobile Vibe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for BankMobile Vibe. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like BankMobile Vibe. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Check out our free service: it'll call and talk to customer service for you, then send a report. Or, we have another free service that'll wait on hold and tell you when a human rep is finally on the line. But if those don't sound good, our team's also documented the phone menu for BankMobile Vibe right below.
We can call and talk to BankMobile Vibe for you. Our AI-powered phone can dial, navigate phone menus, wait on hold, and even talk to customer service for you, absolutely for free. You won't even need to figure out the various phone options. Learn more about us calling for you.
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can even call, navigate the menus, and wait on hold for you. You're welcome to do all the talking yourself, though. We'll let you know the moment a rep is on the line and ready to chat, so you won't have to stress about changing menu options or finding your way through a complicated system. Want to learn more about skipping the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call the BankMobile Vibe phone number to keep our documentation of their phone system up-to-date. Here's how our research team describes what you'll hear when the BankMobile Vibe phone system greets you: "Thank you for calling Bank Mobile customer service. Please note that we are experiencing higher than normal call volume. We apologize for the delay and look forward to assisting you. Thank you for your patience. To continue in English, press 1. Please don't hang up." And here's our latest tip for getting through the phone menu to a real person as quickly as possible: Press 1 for English, then you must choose an option 1-3 and follow prompts. Below, you'll find some snippets we've gathered from BankMobile Vibe's phone menus, along with tips to give you a better idea of what to expect when you call. We've also pointed out why each of them is important.
Thanks for calling BankMobile customer service. We're currently experiencing higher than normal call volume. We apologize for the delay and really look forward to helping you. We appreciate your patience. To continue in English, please press one. Please don't hang up! If you do, your call will go right back to the end of the line. Also, don't forget you can often find answers using the self-help features on our mobile app and website. Right now, we still have higher than normal call volume, which is causing an increase in your hold time. We really appreciate your patience. Just a heads up, our menu options have changed. If you're an existing BankMobile checking or savings account holder, please press one. If you're not an existing BankMobile checking or savings account holder, thank you for calling BankMobile customer service regarding your BankMobile checking account issued by First Carolina Bank. Please enter your sixteen-digit card number, then press the pound sign.
BankMobile Vibe operates the call center for the 877-327-9515 phone number, Mon-Sun 8am-11pm ET. You'll want to call on a Thursday. We've based this on analyzing 599 calls over the last 90 days, all made using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule that call with BankMobile Vibe. Just pick a time when they're open and it works for you. We'll confirm you're ready before we place the call, just in case. That means you can truly "set it and forget it" ahead of time. Schedule a call with BankMobile Vibe. An important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're really just referring to the volume of calls. The busiest times are when the most people are calling this BankMobile Vibe phone number, and the least busy times, of course, have fewer people calling. But a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like BankMobile Vibe staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait on hold even at the busiest of times. When we talk about the best time to call, we're looking for that optimal combination of a lower call volume and shorter wait times.
Sunday's the quietest day to call BankMobile Vibe. Monday's the busiest, averaging 189% more calls. We got this info from 599 calls made with our AI-powered, web-based phone over the last 90 days. Sun Quietest Mon Busiest Tue Wed Thu Fri Sat Sun Quietest Mon Busiest
We've found the shortest hold times are usually on Monday. Conversely, the longest average wait in the queue usually happens on Thursday. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about average wait times. Just let us call and talk for me wait on hold for me.
You should know Thursday's the best day to call BankMobile Vibe.
If you've got time to read before you call BankMobile Vibe, we recommend checking out some of our problem-specific articles. What are the fees associated with my BankMobile account?
At BankMobile, we're all about transparency and simplicity with fees. That's why we aim to keep them minimal. Most BankMobile account transactions and services are fee-free. You won't find monthly maintenance fees or minimum balance requirements. Incoming wire transfers, direct deposits, and ATM withdrawals from our partner network are also fee-free. Just note that certain services, like expedited card replacement, international ATM withdrawals, and overdraft protection, may have associated fees. Check our fee schedule for full details on all potential charges. Rest assured, we aim to make your banking experience affordable and hassle-free. What is BankMobile's overdraft policy?
BankMobile's overdraft policy is designed to help customers manage their finances responsibly. Unlike most traditional banks, we don't charge any overdraft fees on consumer accounts. That means if you accidentally overdraw your account, you won't get hit with extra charges or penalties. Just a heads-up though, transactions that would make your balance negative might be declined. BankMobile really encourages customers to keep a close eye on their account balances and make sure they've got enough money for transactions. Plus, customers can choose to opt into BankMobile's optional "Debit Card Overdraft Service," which lets them overdraw their account for a fee. It offers some flexibility, but you should use it carefully to avoid extra charges. All in all, BankMobile's overdraft policy puts customer convenience first and aims to promote responsible money management. Can I use my BankMobile account internationally?
Yep, you can definitely use your BankMobile account when you're traveling internationally. BankMobile makes sure you have access to your money anywhere around the world. It's super easy to withdraw cash, make purchases, and perform transactions with your BankMobile account while abroad. Just a heads-up though, you might run into some international fees when using your account overseas. These could be foreign transaction fees or currency conversion fees, which can vary depending on the specific transaction and location. For a smooth trip, we'd suggest letting BankMobile know your travel plans and double-checking any international usage fees ahead of time. Top BankMobile Vibe customer service problems
Need answers to your BankMobile Vibe customer service questions? Just click the link above! We've even got step-by-step guides for the trickiest problems. Got a new issue? You can describe it and get answers right away. Below, you'll see a few recent calls to BankMobile Vibe and what they were about. Do any of these sound like why you're calling? Release hold on funds: "I need that five hundred dollars released, like, immediately." – This call lasted 41m 39s on Feb 3, 2025, at 6:39 PM. Changing address: "I'm just changing my address." – That one took 10m 11s on Jan 29, 2025, at 4:13 PM. Funds transfer inquiry: "I'm calling because I was notified that my funds were released by my school, but they haven't been transferred to my outside bank yet." – This call was 15m 33s long on Jan 27, 2025, at 9:24 PM. Missing checks inquiry: "Could you please tell me where my money is?" – This call lasted 22m 39s on Jan 21, 2025, at 8:05 PM. We get this information about why people call BankMobile Vibe from issues customers have reported to CallHelpdesk. These are all BankMobile Vibe issues reported to CallHelpdesk.
Here's BankMobile Vibe's best phone number, along with current real-time wait times and tools to help you skip the phone lines and get straight to a BankMobile Vibe agent. We know it's their best number because 7,890 customers, just like you, have used this contact info over the past 18 months and shared their feedback with us. When you call 877-327-9515, you'll typically be calling about issues like Report Fraud, Trouble Sending a Payment, Account Access, Trouble Receiving a Payment, or Dispute a Charge, among other customer service concerns. Instead of calling BankMobile Vibe right away, try telling us about your problem first. That way, we can suggest the best way to reach them by phone. BankMobile Vibe actually only has 1 phone number in total. It isn't always clear how to best talk to BankMobile Vibe reps, so we started gathering all this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just a heads-up, CallHelpdesk doesn't actually provide call center services or customer support for BankMobile Vibe. The two organizations aren't related at all. Instead, CallHelpdesk builds free tools and shares information to help customers of companies like BankMobile Vibe. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to talk to a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and general confusion with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing it.