This is AXA Equitable's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AXA Equitable agent. This phone number is AXA Equitable's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-7771 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call AXA Equitable first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AXA Equitable has 2 phone numbers. It's not always clear what is the best way to talk to AXA Equitable representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for AXA Equitable. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AXA Equitable. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Mon-Fri, 8am-7pm EST. For address or fax info, press 2. Customers, press 3. 3rd party advisor or brokers, press 4. Calling about a product? Press 5. We've also got free tools: Talk for me, Skip the wait, Schedule my call.
Why not try our free service? It'll call and talk to customer service on your behalf, then send you a report. Or, there's our other free service that'll wait on hold and let you know when a human rep is finally on the line. If neither of those sounds good, our team's also documented AXA Equitable's phone menu below.
We'll call and talk to AXA Equitable on your behalf. Our AI powered phone can dial, get through the phone menu, wait on hold, and even chat with customer service for you – all for free. You won't even need to figure out which phone options to pick. Learn more about us calling for you.
We can actually get a real person on the phone for you. Our free CallHelpdesk Phone can handle all the calling, menu navigation, and waiting on hold for you, though you're welcome to do all the talking yourself. We'll let you know the moment a representative is on the line and ready, so you won't have to stress about navigating confusing menus or getting lost in a phone maze. You can even learn about skipping the hold time entirely. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this specific AXA Equitable phone number to keep track of their phone system. Here's how our research team describes the AXA Equitable phone system's greeting: 'If you are an agent, press 1. Broker, press 2. Operations, contract holder, press 3. Manager, press 4.' And here's our latest tip for quickly navigating the phone menu to reach a real person: Press 9, then Press 2, and just wait on the line for a Representative. Below, you'll find some clips we've gathered from AXA Equitable's phone menus, along with tips that should give you a good idea of what to expect when you call. We've also highlighted why each one is important.
Thanks for calling Equitable Retirement Service Solutions customer service. Just so you know, your call might be monitored or recorded for quality control. If you're calling about your annual required minimum distribution and you're in the automatic RMD program, we'll finish processing those transactions by Friday, December fifteenth. No need to do anything else. Please allow seven to ten business days for your funds to arrive. Heads up! Our menu options have changed, so please listen closely. If you're calling about your tax forms or have tax questions, press nine now. Otherwise, just stay on the line for more options. Equitable agents, please press one.
AXA Equitable operates the 800-789-7771 call center from Mon-Thurs 8:30am-7pm and Fri 8:30am-5:30pm ET. You should definitely call on a Wednesday. We've based this on analyzing 90 calls from the last 90 days, all made using our free, web-based phone (see above).
Our free AI-powered phone can call, talk, wait on hold, or navigate for you. You can even schedule your call with AXA Equitable for a time that works best for you, as long as they're open. Just in case, we'll confirm you're ready before we place the call. That means you can "set it and forget it" ahead of time. Schedule a call with AXA Equitable Schedule a call with AXA Equitable Here's an important note about busy times, hold times, and the best time to call: When we talk about "busy" or "less busy" times, we're simply referring to the volume of calls. The busiest times are when the most people are calling this AXA Equitable phone number, while the least busy times naturally have fewer callers. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like AXA Equitable staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during their busiest periods. When we talk about the "best time to call," we're referring to that sweet spot – the optimal combination of lower call volume and shorter wait times.
Wednesday's the least busy day to call AXA Equitable. Thursday is the busiest, averaging 92% more phone calls in comparison. We've based this on a sample of 90 calls made with our AI-powered, web-based phone over the last 90 days. Mon Tue Wed Quietest Thu Busiest Fri Wed Quietest Thu Busiest
You'll find the shortest hold times are on Tuesday. On average, you'll wait longest in the queue on Thursday. But if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about average wait times. call and talk for me wait on hold for me
So, Wednesday's the best day to call AXA Equitable. It's not the day with the absolute shortest wait on hold, but we still recommend it for its ideal combination of low call volume and short hold times. Plus, we believe AXA Equitable staffs their call center well on Wednesday.
If you've got a moment to read before calling AXA Equitable, we suggest checking out some of our problem-specific articles. What is AXA Equitable?
AXA Equitable is a leading financial services company, offering a wide range of products and services to help people and businesses reach their financial goals. With over 160 years under its belt, AXA Equitable's known for its expertise in things like retirement planning, managing assets, and life insurance. As a trusted provider, AXA Equitable is committed to offering personalized solutions and helping clients navigate their financial journey. Whether you're planning for retirement, protecting loved ones with life insurance, or growing your investments, AXA Equitable has innovative solutions specifically tailored to meet each client's unique needs. By using technology and working closely with financial professionals, AXA Equitable aims to empower people to take control of their financial futures and build a strong foundation for long-term success. Can I access my AXA Equitable account online?
Yep, customers can easily access their AXA Equitable account online. AXA Equitable provides a secure, easy-to-use online portal, letting you manage your accounts from anywhere, anytime. From this portal, you can check balances, track performance, manage beneficiary info, and update your contact details. Plus, the platform offers a full set of planning tools and educational resources to help you make smart investment choices. AXA Equitable's online access makes managing your investments smooth and efficient, giving you peace of mind with advanced security. So, what kinds of products and services does AXA Equitable offer?
AXA Equitable offers many products and services, tailored to the financial needs of individuals, families, and businesses. They've got life insurance (including term life and whole life policies) to protect loved ones and ensure financial stability in the event of death. For retirement, they offer variable and fixed annuities, providing a steady income stream. And for growing wealth, AXA Equitable provides investment solutions like mutual funds and advisory services. They also help small businesses with retirement plans and employee benefits. Ultimately, AXA Equitable's goal is to help individuals and businesses achieve their financial goals and feel secure about the future. Top AXA Equitable customer service problems
You can just click the link above to find answers to almost any AXA Equitable customer service question you might have, including step-by-step guides for even the trickiest problems. Plus, you can describe a new issue and get instant answers. We've included a few examples below of recent calls to AXA Equitable and what they were about. Do any of these sound like why you're calling? * **Inquiring about a policy number:** "That's exactly what I needed. It was just the policy number." - From a call lasting 3m 19s, Dec 16, 2024 8:20 PM * **Changing a beneficiary:** "The reason for my call is I need to change my beneficiary." - From a call lasting 13m 7s, Dec 16, 2024 6:01 PM * **Account inquiry and withdrawal:** "So I'm calling to check on my account and all that." - From a call lasting 8m 13s, Oct 16, 2024 1:36 PM * **Transferring funds to Fidelity:** "I need to transfer funds, rollover to Fidelity." - From a call lasting 5m, Jan 11, 2024 9:21 PM We pull this information about why people call AXA Equitable from issues customers have reported to CallHelpdesk. These are all AXA Equitable issues reported to CallHelpdesk.
Of course, you've got other ways to reach AXA Equitable customer service besides calling. We've listed the best ones below, by medium.
AXA Equitable's online customer service is often a last – or sometimes your only – resort, found on their website. You'll typically have to dig through help articles just to find a form and "be allowed" to submit your issue to their team. Since it rarely leads to a real-time conversation, CallHelpdesk doesn't recommend it unless it's your only choice.
Here's AXA Equitable's best phone number, with real-time wait info and tools to skip the lines and reach an agent. It's AXA Equitable's top number because 384 customers like you used it over the last 18 months and gave feedback. The care team at 800-789-7771 handles getting insurance, making/chasing claims, coverage questions, overcharges, renewing coverage, and other service issues. Instead of calling AXA Equitable first, tell us your issue. We can then suggest the best contact method: phone or web. AXA Equitable has 2 phone numbers. It's tough to know the best way to reach AXA Equitable reps, so we compiled this info from customer suggestions. Please keep sharing your experiences so we can improve this free resource. Just so you know, CallHelpdesk doesn't provide call center or customer support for AXA Equitable. The two organizations aren't related. CallHelpdesk builds free tools and shares info to help customers of companies like AXA Equitable. For large companies, this includes our CallHelpdesk Phone, letting you call but skip waiting on hold for a live rep. We're always working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and service confusion. As long as you keep sharing this with friends and family, we'll keep doing it.