This is Ben & Jerry's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ben & Jerry's agent. This phone number is Ben & Jerry's's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 802-846-1500 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Ben & Jerry's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ben & Jerry's has 1 phone number. It's not always clear what is the best way to talk to Ben & Jerry's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Ben & Jerry's. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Ben & Jerry's. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
CallHelpdesk researchers often call this Ben & Jerry's phone number to check out their phone system. Here's our latest tip for navigating the menu to reach a real person fast: Ask for Consumer Services.
Ben & Jerry's call center, reachable at 802-846-1500, is open Mon-Fri 8:30am-5pm ET. Our quick tip? Call on a Friday. We've based this advice, and what's next, on analyzing 83 calls made in the last 90 days using our free, web-based phone (see above). It's key to distinguish 'busy times,' 'hold times,' and the 'best time to call.' 'Busy' or 'less busy' simply refers to the volume of calls. The busiest periods see the most people calling this Ben & Jerry's phone number (least busy means fewer callers). However, high call volume doesn't always mean a long hold time. Companies like Ben & Jerry's adjust call center staffing throughout the day and week. So, you might even find a shorter wait during peak call times! The 'best time to call,' then, is that optimal mix of lower call volume and shorter actual wait times.
Friday's the least busy day to call Ben & Jerry's, while Wednesday's the busiest. This is based on 83 calls made using our AI-powered, web-based phone in the last 90 days.
We've found Wednesday has the shortest hold times. On average, you'll wait longest in the queue on Friday.
Ultimately, Friday's the best day to call Ben & Jerry's. It isn't the day with the absolute shortest hold time, but we still recommend it for its ideal mix of low call volume and quick waits. We also think Ben & Jerry's staffs its call center well on Friday.
If you've got time for some reading before calling Ben & Jerry's, we'd suggest checking out our problem-specific articles. What's the mission of Ben & Jerry's?
Ben & Jerry's is all about making the best ice cream in the nicest way possible. They're always striving to create delicious, unique flavors using high-quality, sustainably sourced ingredients. But it's not just about ice cream; Ben & Jerry's is also deeply committed to social and environmental justice. They truly believe in using their business as a force for good, aiming to bring about positive changes in the world. They're dedicated to promoting causes they care about, like social equality, climate justice, and fair trade. They feel these values should show up in everything they do – from ingredient sourcing to business practices – to create a positive impact on society and the environment. Are Ben & Jerry's products gluten-free?
Even though many of our ice cream and frozen yogurt options don't contain gluten ingredients, we can't guarantee *all* our products are completely gluten-free. That's because cross-contamination can happen during manufacturing. Still, we take allergies and dietary restrictions seriously, and we do offer a variety of gluten-free options. Just look for the Certified Gluten-Free seal on our packaging; it means those specific flavors have undergone rigorous testing to meet gluten-free standards. Also, our sorbets and dairy-free options are usually gluten-free. We encourage anyone with gluten sensitivities or allergies to check ingredient lists and allergen info on our website, or contact our customer support for specific concerns. So, what flavors does Ben & Jerry's offer?
Ben & Jerry's has a huge variety of delicious ice cream flavors, so there's something for everyone. You'll find all your favorites in our tempting lineup, like classics such as Chocolate Fudge Brownie, Cherry Garcia, and Chunky Monkey. And if you're looking for something a bit more indulgent, our Core flavors come with a gooey center of caramel, cookie butter, or other irresistible treats. We've got you covered with dairy-free and vegan options too, including popular ones like our Netflix & Chill'd and Peanut Butter Half Baked Non-Dairy flavors. Plus, we're always coming up with new limited-edition flavors, often teaming up with iconic brands like Netflix, Phish, and Jimmy Fallon. Here at Ben & Jerry's, we really aim to have a flavor for every single ice cream lover, making sure there's always something exciting and delicious waiting for you to try.
Just click the link above for answers to nearly any Ben & Jerry's customer service question, including step-by-step guides for even the most complex issues. You can also describe a new problem and get instant answers. We get information about why customers call Ben & Jerry's directly from issues they've reported to CallHelpdesk. These are Ben & Jerry's issues reported to CallHelpdesk.
This is the best phone number for Ben & Jerry's, complete with the current real-time wait time on hold and tools to help you skip the lines and get straight to an agent. We know it's their best number because 498 customers just like you have used this contact info over the past 18 months and given us feedback. The customer care team answering calls at 802-846-1500 typically helps with issues like where to buy, complaints, safety concerns, returns, product information, and other common customer service problems. Instead of calling Ben & Jerry's right away, it's a good idea to describe your specific issue first. That way, we can suggest the best way to reach them by phone. Ben & Jerry's actually only has one phone number in total. It's often tough to figure out the best way to talk to Ben & Jerry's reps, so we started gathering this information based on suggestions from our customer community. Please keep sharing your experiences; it helps us continuously improve this free resource. Just so you know, CallHelpdesk doesn't offer call center services or customer support for Ben & Jerry's. The two organizations aren't related at all. CallHelpdesk creates free tools and shares information to assist customers of companies like Ben & Jerry's. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but bypass the waiting game to speak with a live human representative. We're always working to improve these tools to help customers like you (and us!) navigate those confusing phone menus, long hold times, and general customer service headaches. As long as you keep spreading the word to your friends and loved ones, we'll keep doing it.