What is the general category of the product you ordered? You can say television, And lastly, before I transfer you over to our customer support team, if you have your ten digit online order number, please say or enter it now using your keypad."
For all payment or billing related inquiries, or to make changes to your extended protection plan or membership, press one. If you hold an extended protection plan for a product and would like to report a problem, please file a service request online at best buy dot c a slash protection For more information on how to file a service request, or to follow-up on an existing claim, press two."
This is Best Buy (Canada)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Buy (Canada) agent. This phone number is Best Buy (Canada)'s best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-237-8289 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Best Buy (Canada) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Best Buy (Canada) has 1 phone number. It's not always clear what is the best way to talk to Best Buy (Canada) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Best Buy (Canada). The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Best Buy (Canada). For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Our free service can call and talk to customer service for you, then send you a report. We also have a free service that waits on hold and tells you when a human rep is on the line. But if neither of those sounds good, we've also documented the phone menu for Best Buy (Canada) below.
Want us to call Best Buy (Canada) for you? Our AI will dial, navigate the phone menu, wait on hold, and even talk to customer service on your behalf, completely free. You won't even have to learn the maze of phone options. Learn more about us calling for you.
We can get a live person on the line for you. Our free CallHelpdesk Phone can even dial, navigate menus, and wait on hold for you; you just do the talking. We'll notify you when a rep is ready, so you won't worry about menus or mazes. Want to learn more about skipping hold times? We completely understand if you'd rather do all the dialing, waiting, and talking yourself, of course. All these free tools are optional. CallHelpdesk researchers routinely call the Best Buy (Canada) phone number to document its system. Here's how our team describes the Best Buy (Canada) phone system's greeting: * For in-store or online orders, or shipping questions, press 1. * For product info, monthly descriptions, or store locations, press 2. * For price matching and returns, press 3. * For membership protection or services, press 4. * For support or other product info, press 5. * For business products, press 6. * For credit card inquiries, press 7. * For kiosk and vending machines, press 8. Here's our latest tip for quickly navigating the phone menu to a real person: You'll need to choose an option (1-9) to get a live agent on the line. Below are some clips we've found from Best Buy (Canada)'s phone menus and tips, which will give you an idea of what you'll encounter when you call. We've also highlighted why they're important:
Thanks for calling Best Buy Canada. Could you briefly describe your reason for calling? What's the general category of the product you ordered? For example, 'television'. Lastly, before I transfer you to our customer support team, if you have your ten digit online order number, please say or enter it now using your keypad.
Thanks for calling Best Buy Canada! Could you briefly tell us why you're calling, just using a short sentence? It sounds like you might be trying to reach Geek Squad, is that right? Just say 'yes' or 'no'. Please hold on while we transfer you over to our Geek Squad line. Please listen carefully, as you'll have four options to choose from. If you'd like to hear those options again, just press hash. For anything about payments or billing, or if you need to make changes to your extended protection plan or membership, press one. If you have an extended protection plan for a product and need to report a problem, you can file a service request online at best buy dot c a slash protection. And for more information on how to file a service request, or to follow up on an existing claim, press two.
Best Buy (Canada)'s call center for 866-237-8289 is open Mon-Sun, 8am-12am ET. The short answer? You should call on a Friday. We've based this observation and the following section on analyzing 161 calls made over the last 90 days with our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule that call with Best Buy (Canada) at a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can 'set it and forget it' ahead of time. When you schedule a call with Best Buy (Canada), there's an important note to consider: the difference between busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this Best Buy (Canada) phone number, while the least busy times have fewer people calling. However, this high call volume doesn't necessarily mean you'll have a long hold time when you call. That's because companies like Best Buy (Canada) staff their call centers differently depending on the time of day and day of the week, so you might even experience a shorter wait on hold during their busiest times. So, when we mention the best time to call, we're talking about that sweet spot: the optimal combination of lower call volume and shorter wait times.
Saturday's the quietest day to call Best Buy (Canada). Thursday, though, is the busiest, averaging 270% more calls. We based this on 161 calls from our AI-powered, web-based phone in the last 90 days. Here's the breakdown: Sun Mon Tue Wed Thu Busiest Fri Sat Quietest Thu Busiest Sat Quietest.
We've found the shortest hold times are usually on Tuesday. But on average, the longest wait in the queue happens on Friday. However, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. So, remember our service: call and talk for me, wait on hold for me.
So, the best day to call Best Buy (Canada) is Friday.
Here's a look at some recent calls to Best Buy (Canada) and why people called. Does any of this sound like why you're trying to get in touch? **Order status inquiry:** "I'm wondering where my order is." – This call took 8m 31s on Jan 22, 2025 at 7:40 PM. **Order inquiry follow-up:** "I still want that order." – That one was 12m 46s, Dec 24, 2024 4:17 AM. Someone also called about "delivery of a Sony Soundbar eight and a Sony Bravia seven television set." – That call was 18m 19s on Nov 28, 2024 at 5:34 PM. **Inquiry about pending charges:** "I'm not seeing no invoices for the for the rest." – This call was 8m 23s on Oct 25, 2024 at 9:54 PM. We get all this information about why customers call Best Buy (Canada) from issues they've reported to CallHelpdesk.
Besides the phone, there are other ways to contact Best Buy (Canada) customer service. We've listed the best ones below, by medium.
You can connect with customer service via chat using this link. If phone support isn't available or wait times are long, many people find chat a great alternative. Some even prefer it over calling! Luckily, Best Buy (Canada) offers this option.
Find customer service help on their website using this link. Best Buy (Canada) customer service is available through their website, but it's often a last resort – or sometimes your only option. You'll likely dig through help articles to find a form and then "be allowed" to submit your problem. This rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless it's the only way.
This is Best Buy (Canada)'s best phone number, showing you the real-time wait on hold and providing tools to skip those lines and connect directly with an agent. It's Best Buy (Canada)'s best number because 1,602 customers like you used it over the last 18 months and gave us feedback. Calling 866-237-8289 typically gets you to a customer care team that handles Returns, canceling or changing orders, tracking orders, complaints, and other service issues. Instead of calling Best Buy (Canada) first, tell us your issue; we might recommend the best contact method – phone, web, or chat. Best Buy (Canada) only has 1 phone number in total. It's not always clear how to best talk to Best Buy (Canada) representatives, so we compiled this info from customer community suggestions. Please keep sharing your experiences so we can continue improving this free resource. CallHelpdesk doesn't provide call center services or customer support for Best Buy (Canada). The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Best Buy (Canada). For large companies, that includes tools like our CallHelpdesk Phone, letting you call a company but skip waiting on hold for a live human rep. We keep working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and loved ones, we'll keep doing it.