This is Abercrombie & Fitch's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Abercrombie & Fitch agent. This phone number is Abercrombie & Fitch's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-681-3115 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Abercrombie & Fitch first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web or twitter or chat. In total, Abercrombie & Fitch has 1 phone number. It's not always clear what is the best way to talk to Abercrombie & Fitch representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Abercrombie & Fitch. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Abercrombie & Fitch. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that calls and talks to customer service for you, then sends a report. Or, use our free service that waits on hold and tells you when a human rep is on the line. If those options don't appeal, our team's also documented the phone menu for Abercrombie & Fitch below.
We can call and talk to Abercrombie & Fitch for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even speak to customer service on your behalf, completely free. You won't even have to figure out the various phone options. Learn more about us calling for you.
We can connect you with a live person. Our free CallHelpdesk Phone service can make the call, navigate the menus, and wait on hold for you – though you're welcome to do all the talking yourself. We'll let you know as soon as a representative is on the line and ready to chat, so you don't have to stress about menu options or getting lost in the phone system. Find out how you can skip the hold time! Of course, we totally get it if you'd rather handle all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Abercrombie & Fitch phone number to keep our documentation of their phone system up-to-date. Here's how our research team says the Abercrombie & Fitch phone system greets you: "For help placing a new order, press 1. For help with an existing order, press 2. For help with something else, press 3." And here's our latest tip for getting through the phone menu to a real person as fast as possible: Press 1 at the first menu, then press 3. Below, you'll find some clips we've gathered from Abercrombie & Fitch's phone menus, along with tips to give you a better idea of what to expect when you call. We've also pointed out why each one is important.
Hey, thanks for calling Abercrombie and Fitch. For English, press one. If you're looking to place a new order, press one.
Abercrombie & Fitch runs the 866-681-3115 call center, which is open 24 hours, 7 days. The short answer? You should call on a Tuesday. We've based this finding and the next section on analyzing 224 calls made in the last 90 days with our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or even navigate for you, you can also schedule that call with Abercrombie & Fitch for a time that works best for you and when they're open. We'll confirm you're ready before we place the call, just in case. That means you can really "set it and forget it" ahead of time. You can schedule a call with Abercrombie & Fitch. Here's an important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're really just referring to the sheer volume of calls. The busiest times are when the most people are calling this Abercrombie & Fitch phone number, while least busy times, of course, have fewer people calling. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Abercrombie & Fitch staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during the busiest times. And when we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
If you're looking for the quietest time to call Abercrombie & Fitch, Saturday's your best bet. Thursday, on the other hand, is their busiest day, averaging 163% more phone calls. We know this from analyzing a sample of 224 calls made using our AI-powered, web-based phone over the last 90 days.
We've found that the shortest hold times are usually on Wednesday. On average, you'll wait longest in the queue on Friday. But if you use our free call and talk for me or wait on hold for me service, you won't even have to think about those average wait times. We'll handle the call and talk for me or wait on hold for me.
So, Tuesday's the best day to call Abercrombie & Fitch.
If you've got a moment to read before calling Abercrombie & Fitch, we'd suggest checking out some of our articles on common issues. For example, what's Abercrombie & Fitch's return policy?
Abercrombie & Fitch lets you return any unworn and unwashed items within 60 days of when you bought them. Just make sure everything's in its original condition, with all the tags still on. You can send returns back by mail or simply drop them off at any Abercrombie & Fitch store worldwide. You'll need your receipt or packing slip for any return, and your refund will be credited in the original form of payment. But if you paid with a gift card, you'll get a merchandise credit instead. If it's past 60 days, Abercrombie & Fitch might give you store credit, but that's at their discretion. Just a heads-up: certain items, such as swimwear and underwear, can't be returned for hygienic reasons. For detailed information, feel free to visit our website or contact our customer service team. Does Abercrombie & Fitch offer international shipping?
Good news! Abercrombie & Fitch offers international shipping. Anyone around the world can shop for their favorite A&F products and have them delivered right to their door. Abercrombie & Fitch ensures a seamless, trusted shipping process for customers in Europe, Asia, Australia, or any other region. Just a heads-up, international shipping costs and delivery times may vary by destination. To ship internationally, just select your location during checkout and provide your shipping details. Abercrombie & Fitch wants to share their fashion globally, so everyone can enjoy their iconic styles no matter where they're located. What's the sizing chart for Abercrombie & Fitch clothing?
Abercrombie & Fitch has a really helpful sizing chart to ensure you find the perfect fit for your clothes. You'll find it right on our website, complete with measurements for various items like tops, bottoms, dresses, and outerwear. To get the most accurate size, we highly recommend grabbing a tape measure, taking your own measurements, and comparing them to our chart. Plus, we've included size conversion charts for our international customers to help them figure out their suitable size. We know how important it is to get the right fit, and our chart is designed to help you make informed decisions when you're shopping. Top Abercrombie & Fitch customer service problems.
Click the link above to get answers to almost any Abercrombie & Fitch customer service question, including step-by-step guides for even the most complex issues. You can also describe a new problem and get answers right away. Below are some examples of recent calls to Abercrombie & Fitch, showing what they were about. Do any of these sound like why you're calling? Maybe it's about exchanging a wrong item, like "I mailed you the wrong package for exchange." That call took 21m 44s on Jan 23, 2025, at 12:48 PM. Or perhaps you need help with a return, saying "I need to return it." That call was 9m 32s long, on Jan 10, 2025, at 7:37 PM. Could it be an order status inquiry, like "I just wanna make sure everything was okay because they had taken the money in the bank." That one lasted 6m 33s on Jan 6, 2025, at 7:13 PM. Perhaps you're looking for exchange sweater information, saying "I can't find any information in my email." That call was 7m 13s on Dec 31, 2024, at 8:52 PM. Or maybe it's a security tag issue: "The problem is we got the pants and they fit, but they left the security tag on them." That took 5m 9s on Dec 26, 2024, at 1:57 PM. All this information about why customers call Abercrombie & Fitch comes from issues they've reported to CallHelpdesk.
Besides calling, there are other ways to contact Abercrombie & Fitch customer service. We've listed the best methods below.
You can chat with customer service using this link. If phone support isn't available or wait times are long, many find chat a great alternative. Some folks even prefer it over calling! Good news, Abercrombie & Fitch offers this.
You can connect with Abercrombie & Fitch's customer service on X (formerly Twitter) at twitter.com/abercrombiehelp. Like many brands, they offer support there. While you won't often chat live with a rep, this channel often provides quick responses and is a handy option if you're on X/Twitter.
facebook.com/abercrombieofficial/ is Abercrombie & Fitch's company Facebook page. Their customer service team accepts inquiries via Facebook Messenger. It's a good option if you've got a Facebook account, and you might even chat live with an agent.
For online customer service support, including their submission form, visit abercrombie.custhelp.com. As a last, and sometimes only, resort, you can access Abercrombie & Fitch customer service via their website. This often means digging through help articles just to find a form to submit your issue. It rarely leads to a live chat, so CallHelpdesk doesn't recommend it unless it's truly your only choice.
Here's Abercrombie & Fitch's top phone number, along with the current wait time and handy tools to help you bypass those phone lines and speak directly with an agent. We're confident this is their best contact number because 1,932 customers, just like you, have used it in the past 18 months and shared their feedback with us. When you call 866-681-3115, their customer care team typically handles issues like Returns, Cancel order, Change order, Track order, Complaints, and other general customer service matters. Instead of calling Abercrombie & Fitch right away, tell us what you're dealing with first. That way, we can suggest the best way to reach them, whether it's by phone, Facebook, web, Twitter, or chat. Overall, Abercrombie & Fitch only has 1 phone number. It's often tough to figure out the best way to talk to Abercrombie & Fitch reps, which is why we started gathering all this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually run call centers or provide customer support for Abercrombie & Fitch. The two organizations aren't related at all. CallHelpdesk simply creates free tools and shares information to help customers of companies like Abercrombie & Fitch. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold for a live human representative. We're constantly working on these tools to help customers like you (and us!) navigate those frustrating phone menus, long hold times, and general customer service confusion. As long as you keep sharing this with your friends and loved ones, we'll keep doing what we do.