Borders

Company #1635
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📄 Original Content

1277 words

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Borders below.

Let us call and talk to Borders for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
CallHelpdesk researchers routinely call this Borders phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

Borders operates the call center for this 888-812-6657 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Borders at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Borders phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Borders staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Borders is Sunday. The most busy day to call is Friday, which averages 275% more phone calls by comparison. Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Borders

In summation, the best day to call Borders is Thursday.

Why Customers Call Borders

If you have time to do a bit of reading before you call Borders, we recommend you read over some of our problem-specific articles.

What is the return policy at Borders?

At Borders, our return policy is designed to ensure customer satisfaction. Let us clarify it for you. If you purchase a product from our store or website and find it unsatisfactory or defective, you are welcome to return it within 30 days of purchase with a valid receipt. The item must be in its original condition, unopened, and accompanied by all included accessories and packaging materials. For opened items that are not defective, we offer store credit rather than a refund. Exceptions apply to downloadable digital content and gift cards, which are non-refundable. Additionally, some products may have special return conditions, so we recommend checking individual product pages for specific details. Rest assured, our aim is to assist you with hassle-free returns and ensure your shopping experience at Borders is exceptional.

What genres of books are available at Borders?

At Borders, we offer a wide range of genres to cater to diverse reading preferences. Our bookstore proudly stocks an extensive collection, ensuring there is something for everyone. Whether you enjoy immersing yourself in thrilling mysteries, discovering new worlds through science fiction and fantasy, diving into gripping crime novels, exploring historical fiction, or indulging in the beauty of poetry, our shelves are packed with options. We also have a rich selection of non-fiction genres, including biographies, self-help, history, science, and many more. From contemporary fiction to classic literature, young adult favorites to children's books, Borders aims to provide a comprehensive assortment, inviting customers to embark on a literary journey that suits their tastes and interests.

Top Borders customer service problems

Click the link above to get answers to just about any Borders customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Borders is extracted from issues that customers have reported to CallHelpdesk.
Borders issues reported to CallHelpdesk

Conclusion and closing notes

This is Borders's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Borders agent. This phone number is Borders's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-812-6657 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Borders first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Borders has 1 phone number. It's not always clear what is the best way to talk to Borders representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

CallHelpdesk does not provide call center services or customer support operations for Borders. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Borders. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Humanized Content

1272 words

How do I get through the phone menu to a live person?

Our free service can call and talk to customer service for you, then send a report. Another free service waits on hold and tells you when a human rep's available. If those don't appeal, our team's also listed Borders' phone menu below.

Let us call and talk to Borders for you

Let us call and talk to Borders for you. Our AI-powered phone can dial, navigate the menu, wait on hold, and even talk to customer service for you, completely free. You won't even need to figure out the path through the phone options. Find out more about how we can call for you.

We can get a live person on the line for you

We can get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate menus, and even wait on hold for you, but you're always welcome to do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to worry about navigating confusing menu options or getting lost in a phone maze. You can also learn more about how to skip the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Borders phone number to keep our documentation of their phone system up-to-date. Here's our latest tip for navigating their phone menu to reach a real person as quickly as possible:

What are the hours and when should I call?

Borders runs the call center for the 888-812-6657 number, and they're open 24 hours a day, 7 days a week. The short answer is that you'll probably want to call on a Thursday. We based this observation and the next part on our analysis of 57 calls made over the last 90 days, all using our free, web-based phone (see above).

Call when they- and you- are open

With our free AI-powered phone, you can do more than just call, talk, wait on hold, or navigate for yourself. You can also schedule your call with Borders for a time that's convenient for you and when they're open. We'll just check you're ready before we place the call, just in case. That means you can "set it and forget it" ahead of time. Schedule a call with Borders Schedule a call with Borders Here's an important note about busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're really just referring to how many calls are coming in. The busiest times are when most people are calling this Borders phone number (and least busy times mean fewer people are calling). But a high call volume doesn't necessarily mean you'll have a long wait on hold when you call. That's because companies like Borders staff their call centers differently depending on the time of day and day of the week, so you might even experience a shorter wait during the busiest times. So, when we talk about the best time to call, we're looking for that sweet spot: a lower call volume combined with shorter wait times.

The least busy time to call

If you're calling Borders, Sunday's your quietest bet. Friday, however, is the busiest day, averaging 275% more calls. This info comes from a sample of 57 calls made using our AI-powered, web-based phone in the last 90 days, confirming Sunday's quietest and Friday's busiest.

The shortest wait on hold

We've found Tuesdays have the shortest hold times. On average, you'll typically wait longest in the queue on Wednesday. But honestly, if you use our free "call and talk for me or wait on hold for me" service, you don't really need to worry about those average wait times. call and talk for me wait on hold for me

The best time to call Borders

Basically, Thursday's the best day to call Borders.

Why Customers Call Borders

If you've got a moment to read before calling Borders, we'd suggest checking out our articles on specific issues. What's the return policy at Borders?

What is the return policy at Borders?

At Borders, we really want you to be satisfied, and our return policy reflects that. Here's how it works. If something you bought from our store or website isn't right or is defective, you can return it within 30 days of purchase with a valid receipt. Just make sure the item is in its original, unopened condition, with all its accessories and packaging. For opened items that aren't defective, we offer store credit instead of a refund. Downloadable digital content and gift cards are exceptions; they're non-refundable. Some products might also have special return conditions, so check their individual product pages for details. Don't worry, we're here to help with hassle-free returns and ensure your Borders shopping experience is great. What genres of books are available at Borders?

What genres of books are available at Borders?

At Borders, we've got tons of genres for every reading preference. Our extensive collection means there's definitely something for everyone. Whether you're into thrilling mysteries, exploring new worlds through science fiction and fantasy, gripping crime novels, historical fiction, or just beautiful poetry, our shelves are full of options. We also have a great non-fiction selection, like biographies, self-help, history, science, and lots more. From contemporary fiction to classic literature, young adult favorites to children's books, Borders offers a complete range, inviting you on a literary journey that suits your tastes.

Top Borders customer service problems

Just click the link above to get answers for almost any Borders customer service question, including step-by-step guides for even the toughest problems. You can also describe a new issue and get instant answers. We learn why customers call Borders from the issues they've reported to CallHelpdesk. These are specifically Borders issues reported to CallHelpdesk.

Conclusion and closing notes

Here's Borders's top phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to a Borders agent. We know it's their best because 54 customers just like you have used this contact info over the past 18 months and shared their feedback with us. When you call 888-812-6657, Borders's customer care unit typically helps with common issues like Returns, Cancel order, Change order, Track order, Complaint, and other customer service questions. Instead of calling Borders right away, try telling us about your issue first; that way, we might be able to suggest the best way to reach them by phone. Borders only has 1 phone number in total. It's often tough to figure out the best way to talk to Borders reps, so we've put together this info based on suggestions from their customer community. Please keep sharing your experiences – it helps us keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually run call centers or handle customer support for Borders. The two companies aren't related at all. Instead, CallHelpdesk builds free tools and shares information to help customers of companies like Borders. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and us!) navigate the messy phone menus, long hold times, and general confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it!

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Consider using our free service that calls and talks to customer service for you, then sends you a report
Humanized:
Our free service can call and talk to customer service for you, then send a report
Modified
Original:
Or use our free service that waits on hold and tells you when a human rep is on the line
Humanized:
Another free service waits on hold and tells you when a human rep's available
Modified
Original:
But if those options don't appeal to you, our team has also documented the phone menu for Borders below
Humanized:
If those don't appeal, our team's also listed Borders' phone menu below
Modified
Original:
Let us call and talk to Borders for you Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free
Humanized:
Let us call and talk to Borders for you Let us call and talk to Borders for you
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Original:
You don't even need to learn about the path through the various phone options
Humanized:
Our AI-powered phone can dial, navigate the menu, wait on hold, and even talk to customer service for you, completely free
Modified
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Learn about us calling for you We can get a live person on the line for you That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking
Humanized:
You won't even need to figure out the path through the phone options
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We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze
Humanized:
Find out more about how we can call for you
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Learn about skipping the hold time Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself
Humanized:
We can get a live person on the line for you We can get a live person on the line for you
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All of these free tools are optional
Humanized:
Our free CallHelpdesk Phone service can call, navigate menus, and even wait on hold for you, but you're always welcome to do all the talking yourself
Modified
Original:
CallHelpdesk researchers routinely call this Borders phone number to document the phone system
Humanized:
We'll let you know the moment a representative is on the line and ready to chat, so you won't have to worry about navigating confusing menu options or getting lost in a phone maze
Modified
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Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 (window
Humanized:
You can also learn more about how to skip the hold time
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adsbygoogle = window
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Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself
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adsbygoogle || [])
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Remember, all these free tools are completely optional
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push({}); What are the hours and when should I call
Humanized:
Our CallHelpdesk researchers regularly call this Borders phone number to keep our documentation of their phone system up-to-date
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?
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.
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Borders operates the call center for this 888-812-6657 phone number 24 hours, 7 days
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Here's our latest tip for navigating their phone menu to reach a real person as quickly as possible: What are the hours and when should I call
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.
Humanized:
?
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The short answer is that you should call on a Thursday
Humanized:
Borders runs the call center for the 888-812-6657 number, and they're open 24 hours a day, 7 days a week
Modified
Original:
This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above)
Humanized:
The short answer is that you'll probably want to call on a Thursday
Modified
Original:
Call when they- and you- are open When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Borders at a time when they are open and when it works for you
Humanized:
We based this observation and the next part on our analysis of 57 calls made over the last 90 days, all using our free, web-based phone (see above)
Modified
Original:
We will confirm you are ready before placing the call, just in case
Humanized:
Call when they- and you- are open With our free AI-powered phone, you can do more than just call, talk, wait on hold, or navigate for yourself
Modified
Original:
That means you can "set it and forget it" ahead of time
Humanized:
You can also schedule your call with Borders for a time that's convenient for you and when they're open
Modified
Original:
Schedule a call with Borders An important note: busy times vs hold times vs best time to call When we refer to busy or less busy times, we are talking about the volume of calls
Humanized:
We'll just check you're ready before we place the call, just in case
Modified
Original:
The busiest times are when the most people are calling this Borders phone number (least busy times have fewer people calling)
Humanized:
That means you can "set it and forget it" ahead of time
Modified
Original:
This high call volume does not necessarily mean that you will have a long hold time when you call
Humanized:
Schedule a call with Borders Schedule a call with Borders Here's an important note about busy times, hold times, and the best time to call
Modified
Original:
Companies like Borders staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times
Humanized:
When we talk about busy or less busy times, we're really just referring to how many calls are coming in
Modified
Original:
When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times
Humanized:
The busiest times are when most people are calling this Borders phone number (and least busy times mean fewer people are calling)
Modified
Original:
The least busy time to call The least busy day to call Borders is Sunday
Humanized:
But a high call volume doesn't necessarily mean you'll have a long wait on hold when you call
Modified
Original:
The most busy day to call is Friday, which averages 275% more phone calls by comparison
Humanized:
That's because companies like Borders staff their call centers differently depending on the time of day and day of the week, so you might even experience a shorter wait during the busiest times
Modified
Original:
Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days
Humanized:
So, when we talk about the best time to call, we're looking for that sweet spot: a lower call volume combined with shorter wait times
Modified
Original:
Sun Quietest Mon Tue Wed Thu Fri Busiest Sat The shortest wait on hold We measured the shortest hold times to be on Tuesday
Humanized:
The least busy time to call If you're calling Borders, Sunday's your quietest bet
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The longest wait in the queue on average occurs on Wednesday
Humanized:
Friday, however, is the busiest day, averaging 275% more calls
Modified
Original:
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times
Humanized:
This info comes from a sample of 57 calls made using our AI-powered, web-based phone in the last 90 days, confirming Sunday's quietest and Friday's busiest
Modified
Original:
The best time to call Borders In summation, the best day to call Borders is Thursday
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The shortest wait on hold We've found Tuesdays have the shortest hold times
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(window
Humanized:
On average, you'll typically wait longest in the queue on Wednesday
Modified
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adsbygoogle = window
Humanized:
But honestly, if you use our free "call and talk for me or wait on hold for me" service, you don't really need to worry about those average wait times
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adsbygoogle || [])
Humanized:
call and talk for me wait on hold for me The best time to call Borders Basically, Thursday's the best day to call Borders
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push({}); Why Customers Call Borders If you have time to do a bit of reading before you call Borders, we recommend you read over some of our problem-specific articles
Humanized:
Why Customers Call Borders If you've got a moment to read before calling Borders, we'd suggest checking out our articles on specific issues
Modified
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What is the return policy at Borders
Humanized:
What's the return policy at Borders
Modified
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At Borders, our return policy is designed to ensure customer satisfaction
Humanized:
What is the return policy at Borders
Modified
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.
Humanized:
?
Modified
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Let us clarify it for you
Humanized:
At Borders, we really want you to be satisfied, and our return policy reflects that
Modified
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If you purchase a product from our store or website and find it unsatisfactory or defective, you are welcome to return it within 30 days of purchase with a valid receipt
Humanized:
Here's how it works
Modified
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The item must be in its original condition, unopened, and accompanied by all included accessories and packaging materials
Humanized:
If something you bought from our store or website isn't right or is defective, you can return it within 30 days of purchase with a valid receipt
Modified
Original:
For opened items that are not defective, we offer store credit rather than a refund
Humanized:
Just make sure the item is in its original, unopened condition, with all its accessories and packaging
Modified
Original:
Exceptions apply to downloadable digital content and gift cards, which are non-refundable
Humanized:
For opened items that aren't defective, we offer store credit instead of a refund
Modified
Original:
Additionally, some products may have special return conditions, so we recommend checking individual product pages for specific details
Humanized:
Downloadable digital content and gift cards are exceptions; they're non-refundable
Modified
Original:
Rest assured, our aim is to assist you with hassle-free returns and ensure your shopping experience at Borders is exceptional
Humanized:
Some products might also have special return conditions, so check their individual product pages for details
Modified
Original:
What genres of books are available at Borders
Humanized:
Don't worry, we're here to help with hassle-free returns and ensure your Borders shopping experience is great
Modified
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?
Humanized:
.
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At Borders, we offer a wide range of genres to cater to diverse reading preferences
Humanized:
What genres of books are available at Borders
Modified
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.
Humanized:
?
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Our bookstore proudly stocks an extensive collection, ensuring there is something for everyone
Humanized:
What genres of books are available at Borders
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.
Humanized:
?
Modified
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Whether you enjoy immersing yourself in thrilling mysteries, discovering new worlds through science fiction and fantasy, diving into gripping crime novels, exploring historical fiction, or indulging in the beauty of poetry, our shelves are packed with options
Humanized:
At Borders, we've got tons of genres for every reading preference
Modified
Original:
We also have a rich selection of non-fiction genres, including biographies, self-help, history, science, and many more
Humanized:
Our extensive collection means there's definitely something for everyone
Modified
Original:
From contemporary fiction to classic literature, young adult favorites to children's books, Borders aims to provide a comprehensive assortment, inviting customers to embark on a literary journey that suits their tastes and interests
Humanized:
Whether you're into thrilling mysteries, exploring new worlds through science fiction and fantasy, gripping crime novels, historical fiction, or just beautiful poetry, our shelves are full of options
Modified
Original:
Top Borders customer service problems Click the link above to get answers to just about any Borders customer service question, including step by step guides for the most complex issues
Humanized:
We also have a great non-fiction selection, like biographies, self-help, history, science, and lots more
Modified
Original:
You can also detail a new issue and get answers instantly
Humanized:
From contemporary fiction to classic literature, young adult favorites to children's books, Borders offers a complete range, inviting you on a literary journey that suits your tastes
Modified
Original:
Information about why customers call Borders is extracted from issues that customers have reported to CallHelpdesk
Humanized:
Top Borders customer service problems Just click the link above to get answers for almost any Borders customer service question, including step-by-step guides for even the toughest problems
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Borders issues reported to CallHelpdesk (window
Humanized:
You can also describe a new issue and get instant answers
Modified
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adsbygoogle = window
Humanized:
We learn why customers call Borders from the issues they've reported to CallHelpdesk
Modified
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adsbygoogle || [])
Humanized:
These are specifically Borders issues reported to CallHelpdesk
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push({}); Conclusion and closing notesThis is Borders's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Borders agent
Humanized:
Conclusion and closing notes Here's Borders's top phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to a Borders agent
Modified
Original:
This phone number is Borders's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback
Humanized:
We know it's their best because 54 customers just like you have used this contact info over the past 18 months and shared their feedback with us
Modified
Original:
Common problems addressed by the customer care unit that answers calls to 888-812-6657 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues
Humanized:
When you call 888-812-6657, Borders's customer care unit typically helps with common issues like Returns, Cancel order, Change order, Track order, Complaint, and other customer service questions
Modified
Original:
Rather than trying to call Borders first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone
Humanized:
Instead of calling Borders right away, try telling us about your issue first; that way, we might be able to suggest the best way to reach them by phone
Modified
Original:
In total, Borders has 1 phone number
Humanized:
Borders only has 1 phone number in total
Modified
Original:
It's not always clear what is the best way to talk to Borders representatives, so we started compiling this information built from suggestions from the customer community
Humanized:
It's often tough to figure out the best way to talk to Borders reps, so we've put together this info based on suggestions from their customer community
Modified
Original:
Please keep sharing your experiences so we can continue to improve this free resource
Humanized:
Please keep sharing your experiences – it helps us keep making this free resource even better
Modified
Original:
CallHelpdesk does not provide call center services or customer support operations for Borders
Humanized:
Just so you know, CallHelpdesk doesn't actually run call centers or handle customer support for Borders
Modified
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The two organizations are not related
Humanized:
The two companies aren't related at all
Modified
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CallHelpdesk builds free tools and shares information to help customers of companies like Borders
Humanized:
Instead, CallHelpdesk builds free tools and shares information to help customers of companies like Borders
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For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep
Humanized:
For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold for a live human rep
Modified
Original:
We continue to work on these tools to help customers like you (and ourselves
Humanized:
We're always working on these tools to help customers like you (and us
Modified
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) navigate the messy phone menus, hold times, and confusion with customer service
Humanized:
) navigate the messy phone menus, long hold times, and general confusion with customer service
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.
Humanized:
!