If you are calling about a residential product, press five. For a commercial product, press six."
This is A.O. Smith's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a A.O. Smith agent. This phone number is A.O. Smith's best phone number because 6,402 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-1953 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call A.O. Smith first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, A.O. Smith has 3 phone numbers. It's not always clear what is the best way to talk to A.O. Smith representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for A.O. Smith. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like A.O. Smith. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Need human help with water heater questions? We've got free tools: Talk for me, Skip the wait, Schedule my call.
Here are your free tools: Talk for me, Skip the wait, Schedule my call.
Why not try our free service? It calls and talks to customer service for you, then sends a report. Alternatively, our other free service waits on hold and notifies you when a human rep is on the line. If those don't appeal, we've also documented A.O. Smith's phone menu below.
Let us call and talk to A.O. Smith on your behalf. Our AI-powered phone can dial, navigate phone menus, wait on hold, and even speak with customer service for you, completely free. You won't even need to learn the various phone options. Discover more about our service calling for you.
We can connect you with a live person. Our free CallHelpdesk Phone service can even call, navigate the phone menus, and wait on hold for you. You'll simply take over the conversation when a representative is ready, if you prefer to do all the talking yourself. We'll notify you as soon as a representative is on the line and ready to speak. This means you won't need to worry about navigating complex menu options or getting lost in the phone system's maze. Want to learn more about how we help you skip the hold time entirely? Of course, we completely understand if you prefer to handle all the dialing, waiting, and talking yourself. Remember, all of these free tools and services are entirely optional. Our CallHelpdesk researchers regularly call the A.O. Smith phone number to thoroughly document their phone system and gather the latest information. Here's our most recent tip for navigating their phone menu quickly to reach a real person: Try dialing extension 4656 directly, or simply dial 0 to speak with an operator. Below, you'll find some useful clips we've gathered from A.O. Smith's actual phone menus, along with additional tips. These should give you a good idea of what you'll encounter when you make your call. We've also highlighted why each piece of information is important.
A call with A.O. Smith on Wednesday, February 28, 2024, 10:50 PM: 'Thanks for calling water heater technical support. What's the serial number for the unit you're calling about?'
Thanks for calling water heater technical support. Please say the serial number for the unit you're calling about. Please say each number and letter separately. I'm sorry, I didn't catch that. Let's try that one more time. If it doesn't work this time, I'll connect you with an agent. Please say each number and letters separately. If you're calling about a residential product, press five. For a commercial product, press six.
A.O. Smith operates the call center for 800-527-1953, and it's available 24/7. You should call on a Thursday. We've based this observation and the following section on an analysis of 547 calls made over the last 90 days, using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule the call with A.O. Smith for a time that works best for you when they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" ahead of time. Schedule a call with A.O. Smith. An important note: let's talk about busy times versus hold times versus the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this A.O. Smith phone number, while least busy times have fewer people calling. However, this high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like A.O. Smith staff their call centers differently based on the time of day and day of the week, so you might experience a shorter wait on hold even at the busiest of times. When we refer to the best time to call, we're talking about the optimal combination of lower call volume and shorter wait times.
Sunday's generally the quietest day to call A.O. Smith. In contrast, Friday is the busiest, seeing 53% more calls on average. This information comes from a sample of 547 calls made using our AI-powered, web-based phone over the last 90 days.
We've found the shortest hold times are on Wednesday. The longest wait in the queue, on average, occurs on Friday. But you don't really need to worry about average wait times if you use our free 'call and talk for me or wait on hold for me' service. That's right, call and talk for me wait on hold for me!
It's clear the best day to call A.O. Smith is Thursday.
If you've got time for a bit of reading before you call A.O. Smith, we recommend you check out some of our problem-specific articles. Are A.O. Smith products energy efficient?
Yes, A.O. Smith products are very energy efficient. We prioritize designing and manufacturing products to minimize energy use while ensuring optimal performance. Our advanced technology and engineering expertise let us create energy-saving solutions across our product range, including water heaters, boilers, and filtration systems. Our products feature innovative components like high-efficiency motors, superior insulation, and smart controls, ensuring efficient operation and minimal energy waste. A.O. Smith is committed to sustainability, always meeting or exceeding energy efficiency industry standards. By choosing our products, customers will enjoy significant energy savings and contribute to a greener future. Are replacement parts available for A.O. Smith products?
Yes, replacement parts for A.O. Smith products are readily available. Because components can wear out or get damaged, we offer a wide range of replacement parts to ensure our products function and last. Whether you need a new motor, heating element, control board, or any other part, we've got you covered. Our extensive network of authorized dealers and service centers conveniently stocks these parts, so customers can easily find and purchase what they need. Our website also details how to identify and order the correct parts for your specific A.O. Smith product. Rest assured, we're committed to helping you keep your A.O. Smith product running smoothly for years to come. Where can I purchase A.O. Smith products?
You'll find A.O. Smith products available from many authorized dealers and retailers across the United States. This includes big box retailers, plumbing supply stores, and various online marketplaces. To locate a specific store near you, simply visit the "Where to Buy" section on the A.O. Smith website. There, you can enter your zip code or city to get a list of nearby stores that'll stock A.O. Smith products. Plus, you can explore their online partners' websites for the convenience of shopping right from home. Thanks to a wide distribution network, customers can easily find and purchase A.O. Smith products from their preferred local or online seller.
Click the link above for answers to nearly any A.O. Smith customer service question, including step-by-step guides for even the most complex issues. You can also describe a new problem and receive instant answers. Below, you'll find a sample of recent calls made to A.O. Smith and their purposes. Do any of these sound like why you're trying to call? For instance: Replacement part issue – "The blower motor or the fan is running nonstop." This call lasted 10m on Oct 18, 2024, at 8:34 PM. We extract information about why customers call A.O. Smith from issues they've reported to CallHelpdesk.
You've got other ways to contact A.O. Smith customer service besides the phone. Below, we've listed the best ones by medium.
Using the A.O. Smith online customer service submission form is often a last—or only—resort. It typically involves digging through help articles just to find a form and finally submit an issue to their team. This rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless it's your sole option.
This isn't just A.O. Smith's very best phone number; it also conveniently shows you the current real-time wait on hold and offers effective tools to skip those often-frustrating phone lines, getting you straight to a live A.O. Smith agent. We consider this A.O. Smith's top contact number because an impressive 6,402 customers, just like you, have actively used this information over the past 18 months and provided us with valuable feedback. The dedicated customer care team answering calls to 800-527-1953 typically handles a wide range of common issues, including Where to buy, Complaints, Technical support, Repairs, Returns, and various other customer service concerns. Instead of trying to call A.O. Smith right away, we suggest you describe your specific issue to us first. That way, we might be able to recommend the most efficient and optimal way to reach them, whether it's by phone or through their website. A.O. Smith actually has 3 different phone numbers in total. It's often not clear how to best reach A.O. Smith representatives, so we started diligently gathering and compiling this essential information, all built from helpful suggestions provided by their vibrant customer community. Please continue sharing your experiences; it significantly helps us keep improving this valuable, free resource for everyone. CallHelpdesk doesn't provide call center services or directly handle customer support operations for A.O. Smith. The two organizations aren't related in any way. CallHelpdesk simply creates free tools and openly shares information to assist customers of companies such as A.O. Smith. For larger companies, this helpful offering includes tools like our CallHelpdesk Phone, which lets you call a company and effectively bypass the often-lengthy wait to speak with a live human representative. We're constantly working on and improving these tools to help customers like you (and ourselves!) navigate the confusing phone menus, extended hold times, and the general hassle of dealing with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it!