For questions related to a locked account, press one. For questions related to managing your account, including logging in and investment information, press two."
This is Acorns's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Acorns agent. This phone number is Acorns's best phone number because 16,614 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-739-2859 include Can't Redeem Money, Can't Make a Payment, Account Access, Trouble With the App, Cancel Account and other customer service issues. Rather than trying to call Acorns first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Acorns has 1 phone number. It's not always clear what is the best way to talk to Acorns representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Acorns. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Acorns. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that'll call and chat with customer service for you, then send a report. Or, we've got another free service that'll wait on hold and let you know when a human rep is available. But if those don't sound right, our team's also documented the phone menu for Acorns below.
We'll call and talk to Acorns for you. Our AI-powered phone can dial, navigate menus, wait on hold, and even chat with customer service on your behalf, all for free. You won't even need to figure out the phone options. Want us to call for you?
We can get a live person on the phone for you. Our free CallHelpdesk Phone service can call, navigate menus, and wait on hold. You just take over when a rep answers. We'll let you know when a rep is ready, so you won't need to worry about menu options or navigating the phone system yourself. Want to skip the hold time? Learn how to bypass those waits! Of course, we totally understand if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers regularly call this Acorns phone number to document their phone system. Here's how our research team describes Acorns's phone system greeting: "Thank you for calling ACORNS. We look forward to growing with you. For quality and training purposes, this call is being recorded. For questions related to a locked account, press 1. For questions related to managing your account, including logging in, investment information, press 2. For questions related to your Acorns checking account, your Acorns debit card, or linking your external accounts, press 3. For questions related to tax documents, press 4. For questions related to our referral bonus programs, press 5. If you have questions regarding your Go Henry MasterCard debit card or Go Henry account, press 6. For all other inquiries, press 0 or stay on the line for the next available agent." Here's our latest tip for navigating the phone menu to reach a real person fastest: Below are some snippets from Acorns's phone menus and tips that show what you'll encounter when you call. We've also highlighted why they're important:
Thanks for calling Acorns. We look forward to growing with you. Just so you know, this call is being recorded for quality and training purposes. If you have questions about a locked account, please press one. For questions related to managing, please stay on the line for the next available advocate, or if you'd like to get a callback, just press one now.
Thanks for calling Acorns! We're looking forward to growing with you. Just a heads-up, this call's recorded for quality and training. If you have questions about a locked account, press one. For anything about managing your account, including logging in and investment information, press two.
Acorns operates the call center for our 855-739-2859 number; they're open Mon-Fri from 9am-5pm ET. The short answer? You should call on a Wednesday. We based this observation and the next section on analyzing 333 calls from the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or even navigate for you, you can also schedule your call with Acorns for a time that works best for you and when they're open. We'll just confirm you're ready before we place the call, just in case. This means you can truly "set it and forget it" ahead of time. So, go ahead and schedule a call with Acorns! Here's an important note about busy times, hold times, and what we mean by the best time to call. When we talk about busy or less busy times, we're simply referring to the volume of calls. The busiest times are when most people are calling this Acorns phone number (and, naturally, the least busy times have fewer people calling). But a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Acorns staff their call centers differently depending on the time of day and day of the week, so you might actually experience a shorter wait on hold even during the busiest times. So, when we refer to the best time to call, we're talking about that sweet spot – the optimal combination of lower call volume and shorter wait times.
Wednesday's usually the least busy day to call Acorns. Monday, however, is the busiest, averaging 111% more calls by comparison. This data comes from 333 calls made with our AI-powered, web-based phone over the past 90 days. Overall, the pattern shows Monday's busiest and Wednesday's quietest.
We've found the shortest hold times are on Monday. On the flip side, Tuesdays usually have the longest average wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't need to worry about average wait times at all. call and talk for me wait on hold for me
So, the best day to call Acorns is Wednesday. It's not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal blend of low call volume and short hold times. We also believe Acorns staffs the call center well on Wednesday.
If you've got a little time to read before calling Acorns, we'd suggest checking out some of our articles on specific problems. How Do I Recover Account Access to My Acorns Account?
To recover your Acorns account, you'll need to provide specific info to prove ownership, and they might even ask for documents. While following instructions helps you regain access quickly, it can be tough if you've forgotten details or haven't added an extra security layer. Technical glitches or a slow site can also make recovery tough. Acorns' customer service is there to help users with any issues. Is my information secure on Acorns?
Absolutely, your information is safe and sound here at Acorns. We really prioritize keeping all our users' data safe and private. We use advanced encryption technologies, including bank-level security, to protect your personal and financial info. Our systems are constantly monitored and updated to ensure the highest security. Plus, Acorns uses secure servers and follows industry best practices to safeguard your account. We also offer multi-factor authentication and secure login procedures to further protect your info. Rest assured, we're committed to keeping your data private and secure, giving you a worry-free investing experience. How Do I Unfreeze My Acorns Account?
If you're an Acorns user and find yourself locked out, you can just call customer support or head over to the Acorns contact page for help. They can tell you why your account's been frozen and walk you through the steps to get it unlocked. Or, if you prefer, use the online contact form to explain your problem and send an email. Customer support will then check your account, figure out why it's locked, and email you back with everything you need to unlock it. This is one of the top Acorns customer service problems.
You can click the link above to get answers for almost any Acorns customer service question, including step-by-step guides for even the most complex issues. You can also describe a new problem and get instant answers. Below, we've shared some recent calls to Acorns and their purpose. Does your reason for calling sound similar to any of these? * **Fees & Investment:** "My question is, is there a six dollar monthly fee to belong to Acorns?" - (13m 55s, Jan 23, 2025 5:13 PM) * **Fees Inquiry:** "So is there a six dollar monthly fee?" - (6m 20s, Jan 23, 2025 4:53 PM) * **Withdrawal Issue:** "I tried to withdraw money today at my checking, and I could not." - (7m 15s, Jan 14, 2025 11:00 PM) * **Account Locked:** "Yes, my account was locked and I wasn't quite sure why." - (17m 25s, Jan 7, 2025 9:30 PM) * **Card Activation:** "You sent me an email at telling me to activate my new card, but I haven't a new card yet." - (2m 29s, Jan 6, 2025 10:42 PM) * **Unauthorized Charges:** "I didn't make those transactions." - (21m 47s, Dec 26, 2024 6:30 PM) We extract information about why customers call Acorns from issues they've reported to CallHelpdesk. All these Acorns issues were reported to CallHelpdesk.
Here's Acorns's top phone number, along with current real-time wait times and tools to help you bypass the phone lines and get straight to an Acorns agent. We consider this Acorns's best number because 16,614 customers, just like you, have used it in the past 18 months and shared their feedback with us. When you call 855-739-2859, the customer care team usually helps with issues like Can't Redeem Money, Can't Make a Payment, Account Access, Trouble With the App, Cancel Account, and other common customer service problems. Instead of calling Acorns right away, tell us about your issue first. That way, we might be able to suggest the best way to reach them by phone. Acorns actually only has 1 phone number in total. It isn't always obvious how to best speak with Acorns representatives, so we began putting together this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't offer call center services or customer support for Acorns. The two organizations aren't related at all. Instead, CallHelpdesk creates free tools and shares information to help customers dealing with companies like Acorns. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to talk to a live human rep. We're always working on these tools to help customers like you (and ourselves!) get through those confusing phone menus, long hold times, and general customer service headaches. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.