If you are calling with shipping questions about an order, please press one. If you are calling with questions about returns or exchanges from burton dot com, press two."
This is Burton's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Burton agent. This phone number is Burton's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-881-3138 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Burton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Burton has 1 phone number. It's not always clear what is the best way to talk to Burton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Burton. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Burton. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We have a free service that'll call and talk to customer service for you, then send a report. Or, use our other free service that waits on hold and tells you when a human rep is on the line. If those don't appeal, our team's also documented Burton's phone menu below.
We can call and talk to Burton for you. Our AI-powered phone can dial, navigate phone menus, wait on hold, and even talk to customer service for you, for free. You won't even need to figure out the path through all those phone options. Learn more about us calling for you. Learn more about us calling for you.
We can get a live person on the line for you. Our free CallHelpdesk Phone can call, navigate menus, and wait on hold for you, but you're welcome to do all the talking. We'll notify you when a rep's on the line and ready to chat, so you won't have to worry about changing menu options or weaving your way through a maze. You can learn about skipping the hold time. We'll also show you how to skip the hold time! Of course, we completely understand if you'd prefer to do all the dialing, waiting, and talking yourself. Just remember, all these free tools are completely optional. CallHelpdesk researchers routinely call this Burton phone number to document the phone system. Here's our latest tip for weaving through the phone menu to get to a real person the fastest: calling this Burton number should connect you right to a real human being. Below are some clips we've found from Burton's phone menus and tips that'll give you an idea of what you'll encounter when you call. We've highlighted why they're important as well:
Hey there, thanks for calling Burton Snowboards! We're so glad to be headquartered right here in beautiful Burlington, Vermont.
Thanks for calling Burton Snowboards! We're based in beautiful Burlington, Vermont. You know, the call started out with the usual prompts, something like "If you're calling about shipping, press one. For returns or exchanges from burton dot com, press two." This was from a call on Monday, February 26, 2024, at 4:06 PM. But actually, a lot of that menu info is totally unnecessary because *this* Burton phone number connects you directly to a real person. They've got the line really well-staffed, so you should expect a very short wait, or even no wait at all, especially if you're calling during business hours. We also haven't heard of any phone menus you'd run into when calling them.
Burton runs the call center for 800-881-3138, and they're open Mon-Fri 8am-9pm, Sat noon-8pm ET. Long story short, you should really try calling on a Tuesday. We figured this out – and the next bit too – by looking at 27 calls made in the past 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to make calls, wait on hold, or navigate for you, you can also schedule a call with Burton for a time that works best for you, as long as they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" well in advance. Schedule a call with Burton Schedule a call with Burton. Here's an important note about busy times, hold times, and the best time to call. When we talk about "busy" or "less busy" times, we're simply referring to the volume of calls. The busiest times are when the most people are calling this Burton phone number (least busy times have fewer people calling). But a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Burton staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during the busiest times. When we refer to the "best time to call," we're talking about that sweet spot: the optimal combination of lower call volume and shorter wait times.
Tuesday is the least busy day to call Burton, while Wednesday's the busiest. This is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
We've found the shortest hold times are on Wednesday. On average, you'll wait the longest in the queue on Thursday. However, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me
So, the best day to call Burton is Tuesday. It isn't the day with the shortest hold time in their system, but we still suggest it for its ideal blend of low call volume and quick waits. Plus, we believe Burton's call center is really well-staffed on Tuesdays. Keep in mind, though, this is all relative, since this phone number doesn't have a phone menu or long waits. Someone usually picks up right away if you call during their opening hours. If there's any wait at all, it's usually super short.
If you've got a moment to read before you call Burton, we'd suggest checking out our articles on specific problems. What is the Burton loyalty program?
The Burton loyalty program is our special way of saying thanks to our valued customers. As a member, you'll earn points on every purchase, whether it's on our website or in-store. Redeem these points for exclusive discounts, free merchandise, or even special event and sale access. You'll also get perks like early access to new products and personalized recommendations just for you. Membership is free, and signing up is easy in-store or online. So, join the Burton loyalty program today and start enjoying all the perks and rewards of being a loyal Burton family member! Top Burton customer service problems
Just click the link above to get answers to almost any Burton customer service question you have, including step-by-step guides for the most complex issues. You can also describe a new problem and get instant answers. Below is a sample of recent calls to Burton and their purpose. Does your reason for calling sound like any of these? Billing discrepancy explanation "I found some charges that I didn't pay this month and I want to explain this to you because I wasn't around." - From a call lasting 5m 38s, Mar 5, 2024 3:36 PM. We get information about why customers call Burton from issues they've reported to CallHelpdesk. All these are Burton issues reported to CallHelpdesk.
Here's Burton's best phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to a Burton agent. We know this is Burton's best phone number because 162 customers, just like you, have used this contact info over the last 18 months and shared their feedback with us. The customer care team answering calls to 800-881-3138 typically helps with common issues like Returns, Cancel order, Change order, Track order, Complaint, and other customer service problems. Instead of calling Burton right away, try telling us about your issue first; that way, we might be able to suggest the best phone contact method for you. All in all, Burton only has 1 phone number. It's often tough to figure out the best way to talk to Burton reps, so we started putting together this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't offer call center services or customer support for Burton. The two organizations aren't related at all. CallHelpdesk creates free tools and shares information to help customers dealing with companies like Burton. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and completely skip waiting on hold for a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep at it!