📄 Original Content
1552 wordsHow do I get through the phone menu to a live person?
What are the hours and when should I call?
The least busy time to call
The shortest wait on hold
The best time to call Activision
Calling this Activision Customer Number
Trying to get ahold of someone at Activision was frustrating, to say the very least. It appears they merged with Blizzard, and after that merger was completed, the customer service changed completely. That is at least my best guess because I haven't had to contact them in a long time, and their customer service has changed. I'm always suspicious when a company takes away their live support because it basically means they don't care what happens to you. I should be able to call a company during active hours and get an answer, not wait until someone has time to email me back, especially if I am paying for a service.
To better illustrate my point, I first called this number that is supposed to be associated with the company. All I got was a weird tone and then a voice message that told me the call could not be completed at this time. I tried twice, and this number definitely doesn't work. A simple Google search helped me find a second number, 310-255-2000, but in the end, this number didn't work much better. It was a direct number for the company, but apparently, the company doesn't really intend to talk to anyone.
At first, it seemed hopeful. A voice assistant picked up and said, "Thank you for calling Activision Blizzard. If you know your party's seven-digit extension, please press the pound key." This wasn't an option for me, but next was a full menu that instructed me to "Press 1 for customer service department. Press 6 for corporate address and fax number. Press 7 for driving directions. Press 0 for the operator." Obviously, I pressed 1, leading to another mini-menu splitting the customer service options by who manufactured the games.
It said, "To get support for Call of Duty, Skylanders, or other Activision products, press 1. To get support for World of Warcraft or other Blizzard products, press 2." I pressed 1, and then the same voice told me, "Our support options have changed. Please visit our website." It went on to tell me about support options online. To my dismay, it abruptly hung up on me. If you choose 2 for Blizzard products, the same thing happens.
I went online to their website, but the only option I found was to use their contact form, which opens a case, and then you have to wait up to eight hours for someone to email you back. The fact that all you can do is get to a recorded message that hangs up on you or to a message that gives you driving directions is really aggravating. This company has terrible customer service.
Why Customers Call Activision
How Do I Recover Access to My Activision Account?
How Do I Appeal a Ban on Activision?
What Do I Do If There Are Missing Items from My Activision Account?
Top Activision customer service problems
More Activision Customer Service Contacts
Activision Customer Service on X (formerly Twitter)
Activision Customer Help Desk / Web Support
Conclusion and closing notes
This is Activision's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Activision agent. This phone number is Activision's best phone number because 12,642 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 310-255-2050 include Refund, Appeal Ban, Recover Account, Hacked Account, Missing Items and other customer service issues. Rather than trying to call Activision first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Activision has 1 phone number. It's not always clear what is the best way to talk to Activision representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Activision. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Activision. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
1489 wordsHow do I get through the phone menu to a live person?
Our CallHelpdesk researchers often dial this Activision phone number to document their system. Here's our latest tip for navigating the phone menu to reach a real person quickly: It just directs you to support.activision.com.
What are the hours and when should I call?
Activision runs the call center for this 310-255-2050 phone number, operating Monday through Friday from 8:30 AM to 5:30 PM PT. The quick tip? You should definitely try calling on a Monday. We've based this observation, and what we're about to tell you, on analyzing 2,107 calls made over the last 90 days using our free, web-based phone (you can see it above). Just a quick note: let's clarify the difference between 'busy times,' 'hold times,' and the 'best time to call.' When we talk about busy or less busy times, we're simply referring to how many calls are coming in. So, the busiest times mean the most people are calling this Activision number, and naturally, fewer people are calling during the least busy times. But here's the thing: a high call volume doesn't necessarily mean you'll be on hold for a long time when you call. That's because companies like Activision staff their call centers differently throughout the day and week, so you might actually get a shorter wait time even during peak busy hours. And when we say 'the best time to call,' we're talking about that sweet spot: a lower call volume combined with shorter wait times.
The least busy time to call
Monday's the least busy day to call Activision. The most busy day is Thursday. This is based on a sample of 2,107 calls made using our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
You'll usually find the shortest hold times on Thursday. But on average, the longest queue wait is on Friday.
The best time to call Activision
So, the best day to call Activision is Monday. It's not the day with the absolute shortest wait time on the phone, but we still suggest it because it offers an ideal mix of low call volume and short hold times. Plus, we think Activision staffs their call center really well on Mondays.
Calling this Activision Customer Number
By Jeff Whelpley. Trying to get ahold of someone at Activision was, to say the least, incredibly frustrating. It looks like they merged with Blizzard, and ever since that merger, their customer service has completely changed. That's just my best guess, though, since I haven't needed to contact them in ages, and their customer service is definitely different now. I'm always suspicious when a company scraps its live support; it usually just means they don't care what happens to you. I should be able to call a company during business hours and actually get an answer, not wait around for an email, especially if I'm paying for a service. To give you an idea, I first called a number supposedly associated with the company. All I got was a strange tone, followed by a voice message saying the call couldn't be completed right then. I tried calling twice; this number definitely doesn't work. A quick Google search led me to a second number, 310-255-2000, but it wasn't much better. It was a direct line for the company, but apparently, they don't really intend to talk to anyone. Initially, it seemed promising. A voice assistant picked up, saying, "Thank you for calling Activision Blizzard. If you know your party's seven-digit extension, please press the pound key." That wasn't an option for me, but then a full menu came on: "Press 1 for customer service department. Press 6 for corporate address and fax number. Press 7 for driving directions." "Press 0 for the operator," it said. Naturally, I pressed 1, which led to another mini-menu splitting customer service options by game manufacturer. It announced, "For support with Call of Duty, Skylanders, or other Activision products, press 1. For World of Warcraft or other Blizzard products, press 2." I chose 1, and the same voice immediately told me, "Our support options have changed. Please visit our website." It continued, detailing their online support options. To my frustration, it just suddenly hung up. Choosing 2 for Blizzard products leads to the same outcome. So I went to their website, but the only thing I could find was a contact form that opens a case, making you wait up to eight hours for an email response. It's truly infuriating that your only options are a recorded message that dumps your call or one that just gives you directions. This company's customer service is absolutely terrible. Jeff genuinely believes every customer deserves great service. He's been building tools, inventing phone tree hacks, and assisting customers even before his time at CallHelpdesk. Plus, he's a Google GDE and actively involved in the Angular community.
Why Customers Call Activision
If you've got a moment to read before calling Activision, we'd recommend checking out some of our problem-specific articles. How Do I Recover Access to My Activision Account?
How Do I Recover Access to My Activision Account?
If you've lost access to your Activision account, you can recover it in a few easy steps using these helpful tips. Also, how do I Appeal a Ban on Activision?
How Do I Appeal a Ban on Activision?
If Activision finds you guilty of improper conduct, you'll be banned. It's crucial to understand their security and enforcement policy so you know why you've been banned. You can appeal an Activision ban, and you can do this from their support page, through social media, or by phone. What should I do if items are missing from my Activision account?
What Do I Do If There Are Missing Items from My Activision Account?
If you notice items missing from your account, it's likely unauthorized people have gained access. This could be happening for a few different reasons. These helpful tips will help you resolve things. Top Activision customer service problems
Top Activision customer service problems
Just click the link above for answers to almost any Activision customer service question, including step-by-step guides for even the most complex issues. You can also describe a new issue and get answers instantly. We get information about why customers call Activision from issues customers have reported to CallHelpdesk, specifically Activision issues reported to CallHelpdesk.
More Activision Customer Service Contacts
Besides calling, you can contact Activision customer service in other ways. We've listed the best methods below.
Activision Customer Service on X (formerly Twitter)
Activision, like many companies, offers customer service on the X platform (formerly Twitter). You can connect with them at twitter.com/atviassist. While you won't typically have live dialogue with a rep, this channel often provides rapid response times and is a useful option if you have an X/Twitter account.
Activision Customer Help Desk / Web Support
Activision's online customer service at support.activision.com is often a last (sometimes only) resort. You'll likely dig through help articles just to find a form and be 'allowed' to submit a problem to their team. It rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless it's the only way.
Conclusion and closing notes
Here's Activision's best phone number, along with current real-time wait times and handy tools to help you bypass the phone queues and connect directly with an agent. We know it's their best number because 12,642 customers, just like you, have used it over the past 18 months and shared their feedback with us. When you call 310-255-2050, you'll typically get help with common issues like getting a Refund, appealing a Ban, recovering your Account, dealing with a Hacked Account, finding Missing Items, and other customer service problems. Instead of calling Activision right away, it's often better to describe your issue to us first. That way, we can suggest the best way to reach them, whether it's by phone, web, or Twitter. Activision only has one phone number in total. It's usually tough to figure out the best way to talk to Activision reps, which is why we started putting all this information together, based on suggestions from their customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't run call centers or handle customer support for Activision. The two organizations aren't related at all. Instead, CallHelpdesk creates free tools and shares information to help customers dealing with companies like Activision. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to talk to a real person. We're constantly working on these tools to help customers like you (and us!) navigate those confusing phone menus, long hold times, and general customer service headaches. As long as you keep spreading the word to your friends and family, we'll keep at it!