This is Acuity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Acuity agent. This phone number is Acuity's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-242-7666 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Acuity first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Acuity has 1 phone number. It's not always clear what is the best way to talk to Acuity representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Acuity. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Acuity. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Our free service can call and talk to customer service for you, then send a report. We also have a free service that'll wait on hold and tell you when a human rep is on the line. But if those don't sound right, our team's also documented the phone menu for Acuity below.
We can call Acuity and talk to them for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even talk to customer service for you, completely free. You won't even need to learn the different phone options. Want to learn more about us calling for you?
We can get a live person on the line for you. Our free CallHelpdesk Phone service can make the call, navigate the menus, and even wait on hold for you. You can choose to do all the talking once connected, though! We'll let you know the moment a representative is on the line and ready to chat, so there's no need to stress about endless menu options or getting lost in a phone maze. Want to skip the hold time entirely? We've got you covered. Of course, we totally get it if you'd rather do all the dialing, waiting, and speaking yourself. All these free tools are completely optional. Our CallHelpdesk researchers regularly call this Acuity phone number to keep tabs on their phone system. Here's our newest tip to get to a real person super fast: Calling this Acuity number should connect you directly to a human being. Honestly, much of the other info on this page isn't even necessary because this Acuity phone number *is* a direct line to a person. They've got plenty of staff, so you should expect a very short wait, or even no wait at all, especially if you call during business hours. Plus, we haven't found any phone menus you'd run into when calling them either.
Acuity operates the call center for this 800-242-7666 number 24/7. The short answer is, you should call on a Monday. This observation and the next section come from analyzing 60 sample calls we've made in the last 90 days using our free, web-based phone (see above).
Our free AI-powered phone doesn't just call, talk, wait on hold, or navigate for you – it can also schedule those calls with Acuity! You can pick a time that works best for you and when they're open. We'll always confirm you're ready before we place the call, just to be sure. That means you can truly "set it and forget it" well in advance. Schedule a call with Acuity. Here's an important note about busy times, hold times, and what we mean by the "best time to call": When we talk about "busy" or "less busy" times, we're simply referring to the total volume of calls coming in. The busiest times are when the most people are calling this Acuity phone number, and naturally, the least busy times have fewer callers. But here's the thing: a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Acuity staff their call centers differently throughout the day and week. So, you might actually experience a shorter wait on hold even during their busiest periods. And when we mention the "best time to call," we're talking about that sweet spot: the ideal mix of lower call volume and shorter wait times.
If you're calling Acuity, Saturday is usually the quietest day. Our busiest is Friday, which sees about 200% more phone calls. This info's based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days. Sun Mon Tue Wed Thu Fri Busiest Sat Quietest Fri Busiest Sat Quietest
We've found the shortest hold times are typically on Tuesday. However, Friday sees the longest average wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about those average wait times. Call and talk for me, wait on hold for me.
So, the best day to call Acuity is Monday. Just keep in mind, this phone number doesn't have a phone menu or long waits. They usually pick up right away if you call during their opening hours. Any wait you do encounter will typically be very short.
You don't just have to call Acuity customer service. We've listed other great contact options below, by medium.
For online customer service support, Acuity's website is often a last—sometimes only—resort. You'll likely dig through help articles just to find a form to submit your problem, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend this unless it's the only way.
Here's Acuity's best phone number, along with the current real-time wait on hold and tools that'll help you skip those phone lines to get straight to an Acuity agent. We're calling this Acuity's best phone number because 660 customers, just like you, have used this contact info over the last 18 months and given us their feedback. The customer care unit that answers calls to 800-242-7666 typically handles issues like getting insurance, making or chasing a claim, coverage questions, overcharges or strange charges, renewing coverage, and other general customer service problems. Instead of trying to call Acuity right away, try telling us about your issue first. That way, we might be able to recommend the best way to contact them, whether by phone or web. Acuity only has 1 phone number in total. It's not always clear what the best way is to talk to Acuity representatives, which is why we started putting together all this information based on suggestions from their customer community. Please keep sharing your experiences with us so we can continue making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or customer support operations for Acuity. The two organizations aren't related at all. CallHelpdesk just builds free tools and shares information to help customers of companies like Acuity. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but completely skip waiting on hold to get a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing what we do.