This is Acura's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Acura agent. This phone number is Acura's best phone number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-382-2238 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Acura first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter. In total, Acura has 1 phone number. It's not always clear what is the best way to talk to Acura representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Acura. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Acura. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We've got a free service that'll call and talk to customer service for you, then send a report. Another free service just waits on hold and tells you when a human rep is on the line. If those don't work for you, our team's also documented the Acura phone menu below.
We can call and talk to Acura for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even talk to customer service for you, all for free. You don't even have to learn the path through all those phone options. Find out more about us calling for you.
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate the menus, and even wait on hold for you, but it's totally fine if you'd rather do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about fiddling with menu options or getting lost in the phone system. Want to find out how to skip the hold time entirely? Of course, we totally get it if you prefer to handle all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Acura phone number to map out their phone system. Here's how our research team describes the Acura phone system's greeting: For consumer loans or vehicle contracts, press 1. If you know your case number or the party's extension, press 2. For recalls or product updates, press 3. For roadside assistance or radio navigation security codes, press 4. AcuraLink is press 5. And for all other inquiries, press 6. Our latest tip for quickly reaching a real person through the phone menu is this: Press 6 at the first menu, then press 2. Below, you'll find some clips we've gathered from Acura's phone menus, along with tips that'll give you a good idea of what to expect when you call. We've also pointed out why they're important.
Thanks for calling Acura client relations! To make payments on your Acura financial consumer loan or lease accounts, or for Acura care vehicle service contracts, just press or say one.
Acura's call center for 800-382-2238 is open Mon-Fri 6 AM-5 PM PT. The short answer is you should call on a Monday. We've based this observation and the next section on analyzing a sample of 127 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to make calls, wait on hold, or navigate for you, you can also schedule your call with Acura for a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. So you can "set it and forget it" ahead of time. Schedule a call with Acura. Here's an important note about busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this Acura phone number (least busy times have fewer people calling). This high call volume doesn't necessarily mean you'll have a long hold time. Companies like Acura staff their call centers differently based on the time of day and day of the week, so you might experience a shorter wait on hold even at the busiest of times. When we refer to the best time to call, we're talking about the optimal combination of lower call volume and shorter wait times.
If you're calling Acura, Monday's usually the quietest day. Wednesday, however, is their busiest, averaging 26% more phone calls. We've based this on a sample of 127 calls made with our AI-powered, web-based phone in the last 90 days. This data clearly shows Monday as the quietest and Wednesday as the busiest day for calls.
Turns out, the shortest hold times are on Monday. The longest wait in the queue, on average, happens on Tuesday. But you really don't need to worry about average wait times if you're using our free call and talk for me or wait on hold for me service. call and talk for me wait on hold for me
So, Monday is definitely the best day to call Acura. It's really a no-brainer why: Monday's not only the least busy day for calling this Acura number, but it also has the shortest hold times.
Before you call Acura, if you've got some time to read, we suggest looking over our articles that address specific problems. What's the warranty coverage for Acura vehicles?
Acura vehicles come with a comprehensive warranty package, giving our customers peace of mind. You'll get a 4-year/50,000-mile limited warranty, whichever comes first. This covers repairs and replacements for defective parts due to manufacturing or workmanship faults. Plus, Acura provides a 6-year/70,000-mile powertrain warranty, protecting major components like the engine, transmission, and drivetrain. We also include 24/7 roadside assistance for the first four years for emergencies like flat tires, battery issues, or lockouts. With Acura, you can rely on our exceptional warranty coverage for a worry-free ownership experience, backed by our commitment to quality and customer satisfaction. Can I lease an Acura vehicle?
Yep, you can definitely lease an Acura! Acura actually offers leasing options for folks who want to drive their cars without fully owning them. When you lease an Acura, you get all the perks of a brand-new car without the big, long-term commitment and financial ties that come with buying one. So whether you're eyeing an Acura sedan, SUV, or really any other model in their lineup, leasing is a super flexible and cost-effective way to go. They've got competitive lease terms, affordable monthly payments, and a bunch of mileage options, so you can totally drive your dream Acura without worrying about depreciation or the hassle of selling it later. Plus, Acura often throws in some great lease specials and incentives, making it even more appealing. Just reach out to your nearest Acura dealership to check out their leasing options and find the perfect ride for you. What is Acura's return/exchange policy?
Acura's return/exchange policy is set up to ensure customer satisfaction. If you're not completely satisfied with your Acura vehicle, you might be eligible for a return or exchange within a specific timeframe. You can return or exchange an Acura within 7 days or 1,000 miles, whichever comes first, from the original date of purchase. The vehicle needs to be in the same condition as when it was purchased, and free from any damage or excessive wear. Plus, all necessary documentation, including the original purchase agreement and title, must be provided. Just get in touch with your authorized Acura dealer for further details and specific return/exchange procedures. Top Acura customer service problems
Just click the link above for answers to nearly any Acura customer service question, even step-by-step guides for complex issues. You can also describe a new problem and get instant answers. Here's a look at some recent Acura calls and their purpose. Does one sound like yours? Owner's Manual: "I just purchased a twenty fifteen Acura ILX and it didn't come with the owner's manual." This call took 18m 24s on Dec 4, 2024 at 8:59 PM. Auto Headlight: "I can't figure out how to do the auto headlight feature." This call was 5m on Nov 13, 2024 at 5:20 PM. Radio reset: "I'm just trying to reset my radio." It lasted 14m 17s on Oct 25, 2024 at 8:43 PM. Acura Financial: "Hey. You am I calling Acura Financial?" This call was 5m 54s on Jul 10, 2024 at 8:47 PM. Payment Discrepancy: "I just saw my bank account today that y'all already withdraw another payment, which I already pay over the phone in April." This call took 6m 43s on May 30, 2024 at 5:09 PM. We get this info about why people call Acura from issues customers have reported to CallHelpdesk.
Calling isn't your only way to reach Acura customer service. We've listed the top alternatives below, organized by method.
Want to chat with customer service? Just use this link. If phone-based customer service isn't available or wait times are long, many folks prefer chat as the next best option. Some even prefer it to calling! Luckily, Acura provides this option.
Acura, like many companies, offers customer service on the X platform (formerly Twitter) – you can reach them at twitter.com/acuraclientcare. While you won't often get a live chat, this channel is known for quick responses and it's a useful option if you have an X/Twitter account.
You can find online customer service help through their website at owners.acura.com. Acura customer service via their site should be a last resort, or only if it's your only option. You'll often have to dig through help articles before finding a form and "being allowed" to submit a problem to their team. It rarely leads to a real-time conversation, so CallHelpdesk doesn't recommend it unless it's your only way.
Here's Acura's best phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to an Acura agent. We consider this Acura's best phone number because 1,878 customers, just like you, have used it in the last 18 months and given us their feedback. The customer care team answering calls to 800-382-2238 typically handles common issues like 'Where to buy,' 'Complaint,' 'Repairs,' 'Returns,' and other customer service questions. Instead of trying to call Acura right away, it might be helpful to describe your issue to us first. That way, we can suggest the best way to reach them, whether it's by phone, web, chat, or Twitter. Acura actually only has 1 phone number in total. Figuring out the best way to talk to Acura representatives isn't always easy, which is why we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just to be clear, CallHelpdesk doesn't actually provide call center services or customer support for Acura. The two organizations aren't related at all. CallHelpdesk creates free tools and shares information to help customers of companies like Acura navigate their customer service. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip the annoying wait on hold to talk to a live human. We're constantly working on these tools to help customers like you (and us!) get through those messy phone menus, long hold times, and general confusion that comes with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing what we do.