📄 Original Content
2241 wordsAdidas Customer Phone Numbers
Consumer Relations
800-448-1796How do I get through the phone menu to a live person?
Let us call and talk to Adidas for you
We can get a live person on the line for you
Heard when the phone system first answers
They may ask you to enter information with the dial pad
Please try your call again on the next business day. If you are looking for an update on an order, please visit w w w dot adidas dot com slash u s slash order dash tracker, and enter your order number."
The first phone menu
For status of order or returns, press one. If you are an Adidas employee, press two. For product information or other questions, press three. For Spanish, press eight."
After you press 3
"For Spanish If you are calling about Adidas TechFit period proof product, press one. If you are calling for ready to be remade, press two."
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call Adidas
Calling this Adidas Customer Number
This number is effective in getting in touch with someone at Adidas, even if the menu is a little bit confusing. When calling, you're presented with several oddly specific choices before you're able to get to general questions.
Initially, you're asked to press 3 if you're calling about Adidas' most recent release. If you're not, you're taken to the main menu, where you can request help with an order, identify yourself as an Adidas employee or ask a question. Alternatively, if you go through those options without a selection, there is a choice to ask for Spanish.
If you do make a selection, you're asked if you have a question about a few specific products before getting to where you can ask any sort of question. Before getting to that choice, I was offered questions about Adidas' period proof line, its ready to be remade line and fitting for a sports bra. Checking this number revealed that this is the standard number for Adidas in general, as opposed to a number for their women's department.
Once I was past these selections, I was able to choose general questions and was connected with a representative, who asked for my name and how she could help. I identified myself and asked how long I would have to return an item if I ordered from adidas.com and it didn't fit properly. She said that the return window was 30 days from the date of delivery confirmation at my home address. I asked if that was 30 calendar days or business days, and she confirmed that was calendar days. She then asked if there was anything else, and I said there was not and hung up.
Based on this, I would definitely use this number again. The extensive and specific menu is odd, but the service is good and gets questions answered with ease.
Why Customers Call Adidas
How Do I Return an Item to Adidas?
How Do I Cancel My Adidas Order?
How Do I Get Adidas to Refund a Charge?
Top Adidas customer service problems
More Adidas Customer Service Contacts
Adidas Customer Service Live Chat
Adidas Customer Service on Facebook / Messenger
Adidas Customer Help Desk / Web Support
Conclusion and closing notes
This is Adidas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Adidas agent. This phone number is Adidas's best phone number because 36,432 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-982-9337 include Refund a Charge, Return an Order, Product Feedback, Missing Delivery, Track a Package and other customer service issues. The Adidas call center that you call into has employees from California, India and is open Mon-Sun 5am-8pm PT according to customers. In total, Adidas has 2 phone numbers. It's not always clear what is the best way to talk to Adidas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Adidas. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Adidas. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
2140 wordsAdidas Customer Phone Numbers
Consumer Relations
At the first menu, press 3, then 9. Your free tools are: Talk for me, Skip the wait, Schedule my call.
How do I get through the phone menu to a live person?
You could try our free service that calls and talks to customer service for you, then sends you a report. Or, we have a free service that waits on hold and tells you when a human rep is on the line. But if those don't sound like a good fit, our team's also documented the phone menu for Adidas below.
Let us call and talk to Adidas for you
We'll call Adidas and talk to them for you. Our AI-powered phone handles everything: dialing, navigating menus, waiting on hold, and even speaking to customer service – all for free. You won't even need to figure out the various phone options. Learn more about us calling for you.
We can get a live person on the line for you
We can connect you with a live person. Our free CallHelpdesk Phone service can call, navigate the menus, and wait on hold for you, but you're welcome to do all the talking yourself. We'll notify you the moment a representative is on the line and ready to chat, so you won't have to worry about changing menu options or getting lost in their system. Want to learn how to skip the hold time? We also have information on that. Of course, we totally get it if you'd rather handle all the dialing, waiting, and talking on your own. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Adidas phone number to keep tabs on their phone system. Here's how our research team describes the way the Adidas phone system typically greets you: "If you are a member of our Adidas Club, press 1." And here's our latest tip for navigating their phone menu to reach a real person as quickly as possible: "Direct to a human." Below, you'll find some clips we've gathered from Adidas's phone menus, along with tips to give you a good idea of what to expect when you call. We've also pointed out why each one is important.
Heard when the phone system first answers
Thanks for calling adidas dot com! Here are your menu options. To check on an order or a return, press one. If you're an Adidas employee, press two. For product information or any other questions, press three.
They may ask you to enter information with the dial pad
Thanks for calling adidas.com. If you're calling about the recent Yeezy release, please press three. We appreciate you calling Adidas, but we're currently closed for the holiday. Please try your call again on the next business day. If you're looking for an update on an order, please visit www.adidas.com/us/order-tracker and enter your order number.
The first phone menu
Thanks for calling adidas.com. Please choose from these menu options. For your order status or returns, press one. Adidas employees, press two. For product info or any other questions, press three. For Spanish, press eight.
After you press 3
For Spanish, if you're calling about the Adidas TechFit period proof product, please press one. If you're calling for ready to be remade, then please press two.
What are the hours and when should I call?
Adidas runs the call center for this 800-982-9337 number, and they're open Mon-Sun, 5 am-8 pm PT. The short answer? You should call on a Friday. We based this observation, and the next section, on analyzing 496 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
Our free AI-powered phone can call, talk, wait on hold, or navigate for you. You can even schedule your Adidas call for a time that suits you and when they're open. We'll confirm you're ready before placing the call, just in case. This means you can "set it and forget it" ahead of time. Schedule a call with Adidas. Schedule a call with Adidas. Here's an important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're referring to call volume. The busiest times mean the most people are calling this Adidas phone number; least busy times mean fewer people. But high call volume doesn't necessarily mean a long hold time for you. Companies like Adidas staff call centers differently by time of day and week, so you might wait less even during peak times. The best time to call is the optimal mix of lower call volume and shorter wait times.
The least busy time to call
Sunday's the least busy day to call Adidas. Thursday's the busiest, averaging 234% more calls. This data comes from a sample of 496 calls made with our AI-powered, web-based phone over the last 90 days.
The shortest wait on hold
We've found that Wednesday has the shortest hold times. On the other hand, Thursday typically sees the longest average wait in the queue. However, with our free call and talk for me or wait on hold for me service, you don't really need to stress about those average wait times. Remember: call and talk for me, wait on hold for me.
The best time to call Adidas
Basically, Friday's the best day to call Adidas.
Calling this Adidas Customer Number
By Jeff Whelpley You can definitely reach someone at Adidas with this number, even though the menu's a little confusing. When you call, you're hit with a bunch of oddly specific choices before you can even ask a general question. Right off the bat, they ask you to press 3 if you're calling about Adidas' most recent release. If that's not what you're calling about, you're sent to the main menu, where you can get help with an order, identify yourself as an Adidas employee, or just ask a question. Or, if you ignore those options and don't pick anything, you'll get the option to ask for Spanish. Once you *do* make a selection, they'll ask if your question is about a few specific products before you can get to asking just *any* kind of question. Before I even got to that point, I was asked about Adidas' period proof line, its ready to be remade line, and fitting for a sports bra. Turns out, this is just the general Adidas number, not specifically for their women's department like I initially thought. After I finally got through all those selections, I could pick "general questions" and got connected to a rep who asked my name and how she could help. I told her who I was and asked how long I'd have to return something if I ordered it from adidas.com and it didn't fit right. She told me the return window was 30 days from the date of delivery confirmation at my home address. I clarified if that was 30 calendar days or business days, and she confirmed it was calendar days. Then she asked if there was anything else I needed, and I said no, then hung up. Overall, I'd definitely use this number again. The menu's extensive and specific, a bit odd, but the service is good and they answer questions easily. Jeff really believes all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at CallHelpdesk. He's also a Google GDE and involved in the Angular community.
Why Customers Call Adidas
If you've got a moment to read up before calling Adidas, we'd suggest checking out our articles. They cover common issues like 'How Do I Return an Item to Adidas?'
How Do I Return an Item to Adidas?
Returning items to Adidas depends on how you bought them, as the required steps vary. For online returns, just create a return at Adidas.com to get a prepaid shipping label. You can also take online purchases back to an Adidas retail location if you've got the receipt and shipping labels that came with the packaging. How Do I Cancel My Adidas Order?
How Do I Cancel My Adidas Order?
Adidas offers refunds for items purchased within 30 days of the receipt date. If you're shipping your item back, you'll need to print out a return label from your order details and put it on your box. To return an item at an Adidas store, you must bring the original form of payment with either a confirmation e-mail or the return label. How Do I Get Adidas to Refund a Charge?
How Do I Get Adidas to Refund a Charge?
You can return Adidas products for a refund; you just need to ensure you're within the returns window. Top Adidas customer service problems
Top Adidas customer service problems
Just click the link above, and you'll find answers to almost any Adidas customer service question, even step-by-step guides for the trickiest problems. You can also describe a new problem and get instant answers. Here's a look at some recent calls to Adidas and why people called. Do any of these sound like why you're trying to call? Someone asked, "How can I get in contact with your marketing and advertisement department?" - This call lasted 2m 4s on Jan 12, 2025 at 9:25 PM. Another caller inquired about store numbers: "Can you direct me towards the phone number of Adia Greene Center New York?" - That call was 1m 58s long, from Jan 11, 2025 at 4:35 PM. Someone else was checking product availability: "I wanted to ask, is there Adidas Ultrabu five x in your stock?" - This one lasted 1m 29s on Jan 11, 2025 at 3:49 PM. Then there was a missing package issue: "I have a problem with my packet, it shows a Liberty Book I didn't receive." - That call took 10m 22s on Jan 9, 2025 at 5:04 PM. We get this information about why customers call Adidas from issues they've reported to CallHelpdesk.
More Adidas Customer Service Contacts
Besides calling, you can reach Adidas customer service in other ways. We've listed the best contact options below, by medium.
Adidas Customer Service Live Chat
You'll see chat banners pop up whenever experts are ready to chat. They're available most hours of the day. If phone customer service isn't available, or wait times are long, many folks prefer chat as the next best thing. Some even like it better than calling. Luckily, Adidas offers this option.
Adidas Customer Service on Facebook / Messenger
You can reach customer service via Facebook at facebook.com/adidas/. Many customer service teams, including Adidas', accept inquiries through Facebook Messenger. It's a great option if you have a Facebook account, and you might even chat live with an agent.
Adidas Customer Help Desk / Web Support
As a last — or sometimes only — resort, you can find Adidas's online customer service on their website. You'll likely dig through help articles just to find a form, where you're 'allowed' to submit a problem to their team. This rarely leads to a real-time conversation, so CallHelpdesk doesn't recommend it unless it's your only option.
Conclusion and closing notes
Here's Adidas's top phone number, along with the real-time wait on hold and handy tools to help you skip the lines and get straight to an Adidas agent. We consider this Adidas's best contact number because 36,432 customers, just like you, have used it over the past 18 months and shared their feedback with us. When you call 800-982-9337, the customer care team there typically helps with issues like getting a refund for a charge, returning an order, providing product feedback, dealing with a missing delivery, tracking a package, and other general customer service concerns. Customers tell us that the Adidas call center you'll connect with has employees in California and India, and they're open Mon-Sun 5am-8pm PT. In total, Adidas actually has 2 phone numbers. It's often tough to figure out the best way to reach Adidas reps, which is why we started putting together this info, based on suggestions from our customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or customer support for Adidas. The two organizations aren't related at all. Instead, CallHelpdesk builds free tools and shares information to help customers of companies like Adidas. For larger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to talk to a live human rep. We're constantly working on these tools to help customers like you (and ourselves!) navigate those messy phone menus, long hold times, and the general confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.