If you are an elite Speed Perks member, press pound now. If you need assistance with a new or existing online order, please press one. If you are calling for assistance with our speedperks loyalty program, press two."
This is Advance Auto Parts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Advance Auto Parts agent. This phone number is Advance Auto Parts's best phone number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-238-2623 include and other customer service issues. Rather than trying to call Advance Auto Parts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Advance Auto Parts has 2 phone numbers. It's not always clear what is the best way to talk to Advance Auto Parts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Advance Auto Parts. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Advance Auto Parts. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We've got some free tools: Talk for me, Skip the wait, Schedule my call.
You could use our free service; it'll call and talk to customer service for you, then send a report. We also have a free service that'll wait on hold and tell you when a human rep is on the line. But if those don't appeal, our team's also documented the phone menu for Advance Auto Parts below.
We can call and speak with Advance Auto Parts for you. Our AI-powered phone will dial, navigate their phone menu, wait on hold, and even talk to customer service for you, for free. You won't even need to learn the path through the various phone options. Find out more about us calling for you.
We can get a live person on the line for you. Our free CallHelpdesk Phone can call, navigate menus, and wait on hold for you, but you're welcome to do all the talking. We'll notify you when a rep is on the line and ready to talk, so you won't have to worry about navigating confusing menus. Want to learn how to skip the hold time? Of course, we completely understand if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers routinely call this Advance Auto Parts phone number to document their system. Here's our latest tip for getting to a real person fast: Calling this Advance Auto Parts number should connect you directly to a human. Below are clips we've found from Advance Auto Parts's phone menus and tips that give you an idea of what you'll encounter when you call. We've also highlighted why they're important.
Thanks for calling Advance Auto Parts! Did you know we've got chat or text options for support now? To use them, just head over to shop dot advanced auto parts dot com and click the 'contact us' button at the bottom of the page. You've reached Advance Auto Parts, our customer-first service center. Just so you know, your call might be monitored or recorded for quality. If you're an elite Speed Perks member, press pound now. If you need help with a new or existing online order, please press one. Calling about our Speed Perks loyalty program? Then press two. Interestingly, for a call made to Advance Auto Parts on Tuesday, October 29, 2024 6:51 PM, a lot of that menu information turned out to be unnecessary. That's because *this* particular Advance Auto Parts phone number actually connects you directly to a real person. They're usually well-staffed, so you should expect a very short wait on hold, or even no wait at all, especially if you're calling during business hours. Plus, we didn't run into any phone menus when calling either.
Advance Auto Parts runs the call center for this 877-238-2623 phone number, open 24 hours, 7 days. The short answer? You should call on a Wednesday. We've based this observation and the next section on analyzing 227 calls from the last 90 days, all made using our free, web-based phone (see above).
With our free AI-powered phone, you can do more than just call, talk, wait on hold, or navigate for you. You can even schedule your call with Advance Auto Parts for a time that works best for you, as long as they're open. We'll just quickly confirm you're ready before placing the call, to be sure. So you can truly "set it and forget it" ahead of time. When you're ready to schedule a call with Advance Auto Parts, there's an important note to keep in mind regarding busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're simply referring to the volume of calls. The busiest times mean the most people are calling this Advance Auto Parts phone number, and the least busy times naturally have fewer people calling. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. That's because companies like Advance Auto Parts staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during their busiest times! When we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
If you're planning to call Advance Auto Parts, Sunday's usually the quietest day. Monday, though, is their busiest, seeing 100% more phone calls on average. We've gathered this info from a sample of 227 calls made using our AI-powered, web-based phone over the last 90 days.
We've found Thursday has the shortest hold times. Conversely, Tuesday sees the longest wait in the queue on average. However, with our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me.
To sum it up, Wednesday is the best day to call Advance Auto Parts. But remember to keep this in perspective: this phone number doesn't have a phone menu or long waits. They usually pick up right away if you call during their opening hours, and if there's any wait at all, it's typically very short.
Before you call Advance Auto Parts, if you've got some time, we recommend reading over our problem-specific articles. What's the return policy for Advance Auto Parts?
Advance Auto Parts lets you return most items within 45 days of purchase. You'll need the original receipt or packing slip. The item must be in its original, unopened, and unused condition. If a product is faulty or defective, you can return it for a refund or exchange, provided it still meets those conditions. You can also return online purchases at their stores, but shipping charges aren't refundable. However, some items can't be returned, including electronics, opened tools, and specially ordered products. For more details, check the 'Returns & Exchanges' section on the Advance Auto Parts website, or contact customer support. Does Advance Auto Parts offer free shipping?
Yep, Advance Auto Parts offers free shipping if your order is over $35. This deal applies to eligible items and will automatically show up at checkout. We offer free shipping to customers in the United States, though it doesn't include Alaska and Hawaii. Just so you know, some oversized or heavy items might have extra fees and aren't eligible for free shipping. Advance Auto Parts also has several shipping options for your convenience, like standard ground, expedited, and next day delivery. If you place your order before 3:00 PM EST, we usually process and ship it out that same day. Plus, you can always pick up your orders in-store for free, which is super convenient. What's the warranty on products sold by Advance Auto Parts?
Advance Auto Parts provides warranties for most of its products. The warranty's length and terms vary based on the specific item you buy. Typically, automotive parts get a limited lifetime warranty, but accessories and tools usually have a one-year warranty. It covers manufacturing defects and is honored at any Advance Auto Parts store or authorized retailer. To make a claim, you'll need your original receipt or proof of purchase. Advance Auto Parts can choose to repair or replace the defective item, at their discretion. Just know, though, it doesn't cover damage from improper installation, misuse, or normal wear and tear. For more detailed information, check their website or contact customer service.
Click the link above for answers to just about any Advance Auto Parts customer service question, including step-by-step guides for even the most complex issues. You can also detail a new issue and get instant answers. We get information about why customers call Advance Auto Parts directly from issues they've reported to CallHelpdesk.
Naturally, you've got other ways to reach Advance Auto Parts customer service besides the phone; we've listed the best options by medium below.
Many people prefer chat when phone customer service isn't available or wait times are long. Some even choose it over calling! Luckily, Advance Auto Parts offers this option. Just visit shop.advanceautoparts.com and click "Start Chat."
Advance Auto Parts customer service can be accessed online at shop.advanceautoparts.com, but it's often a last – and sometimes only – resort. You'll likely dig through help articles to find a form and submit a problem, but it rarely leads to a live conversation. That's why CallHelpdesk doesn't recommend it unless it's your only option.
Here's Advance Auto Parts's best phone number, along with current wait times and tools to help you skip the phone lines and get straight to an Advance Auto Parts agent. This is Advance Auto Parts's top phone number because 2,484 customers just like you have used this contact information over the last 18 months and shared their feedback with us. Common problems handled by the customer care unit when you call 877-238-2623 typically include various customer service issues. Instead of trying to call Advance Auto Parts first, we suggest you describe your issue to us; that way, we might be able to recommend the best way to contact them, whether it's by phone, chat, or their website. Advance Auto Parts actually has 2 phone numbers in total. It's often tough to figure out the best way to talk to Advance Auto Parts representatives, so we've started gathering this information based on suggestions from our customer community. Please keep sharing your experiences so we can continue to improve this free resource. CallHelpdesk doesn't provide call center services or customer support operations for Advance Auto Parts. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Advance Auto Parts. For large companies, that includes tools such as our CallHelpdesk Phone, which lets you call a company but skip the part where you wait on the line to get a live human rep. We're always working on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.