This is Aer Lingus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aer Lingus agent. This phone number is Aer Lingus's best phone number because 26,610 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 516-622-4226 include Cancel flight, Change flight, Baggage problem, Make a booking, Complaint and other customer service issues. The Aer Lingus call center that you call into has employees from Ireland and is open Mon-Fri 8am-6:30pm ET according to customers. In total, Aer Lingus has 2 phone numbers. It's not always clear what is the best way to talk to Aer Lingus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Aer Lingus. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Aer Lingus. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Please stay on the line; it's reserved for urgent requests.
Our CallHelpdesk researchers routinely call this Aer Lingus phone number to document their phone system. Here's our latest tip for navigating the phone menu to reach a real person the fastest:
Aer Lingus runs the call center for the 516-622-4226 phone number, which operates Monday through Friday from 8 am to 6:30 pm ET. To put it simply, you should really try calling on a Friday. We've based this observation, and everything you're about to read, on analyzing 4,435 calls made over the last 90 days using our free, web-based phone (you can find it above). Just an important note about 'busy times' versus 'hold times' versus the 'best time to call'. When we talk about busy or less busy times, we're really just referring to the sheer volume of calls. The busiest times are when the most people are calling this Aer Lingus phone number, while the least busy times naturally have fewer callers. But a high call volume doesn't necessarily mean you'll have a long wait on hold when you call. Companies like Aer Lingus staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait on hold even during their busiest periods. When we talk about the 'best time to call,' we're looking for that sweet spot: the optimal mix of fewer calls coming in and shorter wait times.
Friday's the least busy day to call Aer Lingus, while Thursday's the busiest. We based this on 4,435 calls made with our AI-powered, web-based phone over the last 90 days.
We found the shortest hold times are on Thursday. On average though, you'll wait longest in the queue on Monday.
So, Friday is actually the best day to call Aer Lingus. While it isn't the day with the absolute shortest wait on hold, we still recommend it because it offers the perfect mix of low call volume and short hold times. Plus, we think Aer Lingus staffs their call center really well on Friday.
If you've got a moment to read before calling Aer Lingus, we'd suggest checking out our problem-specific articles. What Are the Baggage Fees on Aer Lingus?
Aer Lingus operates transatlantic and European flights. If you've got a lot of baggage, it's best to let them know when you book. You can take up to 70 pounds of checked luggage, but you'll be charged excess baggage at the airport if you're over this weight limit. What are the options for checking in with Aer Lingus?
Aer Lingus makes checking in super easy with a few convenient options. First up, you can check in online, which is available from 30 hours right up until 2 hours before your flight leaves. With online check-in, you can pick your seats and either print your boarding pass or get it sent straight to your phone. If you prefer, you can always check in at the airport using their self-service kiosks or the dedicated desks, which are there for both regular and premium flyers. Plus, there's mobile check-in available right through the Aer Lingus app, making it totally hassle-free to get your boarding pass on your smartphone. And finally, if you're heading to certain destinations, you can even take advantage of US Customs and Border Protection pre-clearance at selected airports. This means you'll clear immigration and customs beforehand, making your arrival super smooth. Aer Lingus really makes sure these different check-in options work for everyone's convenience and travel style. By the way, what's Aer Lingus' policy for unaccompanied minors?
Aer Lingus has a really thorough policy for kids traveling alone, making sure they're safe and have an easy trip. Children aged 5-11 are accepted as unaccompanied minors, while those aged 12-15 can actually choose if they need this service or not. Plus, there's a nominal fee for each flight segment. Trained staff will escort and supervise your child the whole way, including check-in, boarding, and during the flight. Parents or guardians need to stay at the airport until the flight takes off, and they'll also need to give contact details for the person collecting the child at the destination. Aer Lingus really cares about their comfort, so they offer pre-boarding and help with any necessary connections. All these measures aim to ensure the well-being and peace of mind for both children and parents when traveling with Aer Lingus. It's also worth noting some top Aer Lingus customer service problems.
Just click the link above for answers to almost any Aer Lingus customer service question, including step-by-step guides for even the trickiest issues. You can also describe a new problem and get instant answers. Insights into why customers call Aer Lingus are extracted from issues they've reported to CallHelpdesk – specifically, Aer Lingus issues reported to CallHelpdesk.
There aren't just phone options to reach Aer Lingus customer service. We've listed the best ways below, broken down by type.
Emailing a customer service representative at `ccu@aerlingus.com` mightn't be your first choice, especially if your issue's urgent or time-sensitive. But email's a pretty common way to communicate, and Aer Lingus will reply to your email.
Like many companies, Aer Lingus offers customer service on X (formerly Twitter). You won't often talk live with a customer service rep, but this channel can get you quick response times and is a useful option if you've got an X/Twitter account.
For Aer Lingus customer service, their website is often a last resort, or sometimes the only one. You'll likely dig through help articles just to find a form and be "allowed" to submit your issue to their team. It rarely results in a real-time chat, which is why CallHelpdesk doesn't recommend it unless you've got no other choice.
Here's Aer Lingus's best phone number, plus real-time info on current wait times and handy tools to help you skip the phone lines and get straight to an Aer Lingus agent. We're confident this is their top number because 26,610 customers, just like you, have used this contact information over the last 18 months and shared their feedback with us. When you call 516-622-4226, you'll find their customer care unit can help with common issues like canceling or changing a flight, baggage problems, making a booking, complaints, and other general customer service inquiries. According to customers, the Aer Lingus call center you'll reach has employees from Ireland and is open Monday-Friday from 8 am to 6:30 pm ET. Aer Lingus actually has 2 phone numbers in total. We know it's often confusing to figure out the best way to talk to their representatives, so we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences; it really helps us improve this free resource for everyone. Just to be clear, CallHelpdesk doesn't provide call center services or customer support for Aer Lingus. The two organizations aren't related at all. What CallHelpdesk does is build free tools and share helpful information for customers of companies like Aer Lingus. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting on hold for a live human rep. We're always working to improve these tools to help customers like you (and ourselves!) navigate those messy phone menus, long hold times, and general customer service confusion. And as long as you keep sharing this resource with your friends and loved ones, we'll keep making them.