Prepare for your trip with confidence. Search for entry requirements of your destination using our online tool by visiting air canada dot com back slash entry requirements. If you're an Aeroplan member, please say enter your Aeroplan number for profile access."
Prepare for your trip with confidence. Search for entry requirements of your destination using our online tool by visiting air canada dot com back slash entry requirements. If you're an Aeroplan member, please say or enter your Aeroplan number for profile access."
This is Aeroplan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aeroplan agent. This phone number is Aeroplan's best phone number because 18,384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-361-5373 include Find an Itinerary, Account Setup, Account Access, Cancel Account, Overcharge on Account and other customer service issues. The Aeroplan call center that you call into has employees from Covington, KY / Honduras and is open 7am-midnight ET according to customers. In total, Aeroplan has 1 phone number. It's not always clear what is the best way to talk to Aeroplan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Aeroplan. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Aeroplan. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that'll call and talk to customer service for you, then send you a report. Or, there's our free service that waits on hold and lets you know when a human rep is on the line. If those don't appeal, our team's also documented the Aeroplan phone menu below.
We'll call and chat with Aeroplan for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even talk to customer service on your behalf, completely free. You won't even need to figure out the various phone options. Ready to learn more about us calling for you?
We can get a live person on the phone for you. Our free CallHelpdesk Phone service can even call, navigate the menus, and wait on hold for you. Of course, you're always welcome to do all the talking yourself. We'll let you know the moment a representative is ready to speak, so you won't have to stress about navigating confusing menus or getting lost in a phone maze. Want to learn more about how to skip the hold time? And naturally, we totally get it if you'd rather handle all the dialing, waiting, and talking on your own. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Aeroplan phone number to keep tabs on their system. Here's our latest tip for getting through their phone menu and reaching a real person super fast: Press 1 at the first menu, then 1 at the second prompt, then 2. Below, you'll find some clips we've gathered from Aeroplan's phone menus, along with tips to give you a better idea of what to expect when you call. We've also highlighted why each one is important.
Welcome to Aeroplan. Yeah, this is a Hock For English, press one. Please provide your response.
Welcome to Aeroplan! If you'd like English, press one. Prepare for your trip confidently. You can find your destination's entry requirements using our online tool; just visit air canada dot com back slash entry requirements. Aeroplan members, please say 'enter your Aeroplan number' to access your profile.
Welcome to AirePlans. To continue in English, press one. You can prepare for your trip with confidence. Search for your destination's entry requirements using our online tool by visiting air canada dot com back slash entry requirements. If you're an Aeroplan member, please say or enter your Aeroplan number to access your profile.
Aeroplan runs the call center for this number, 800-361-5373, from 7am-midnight ET. Simply put, your best bet is to call on a Thursday. We figured this out by analyzing 959 calls from the last 90 days, all made with our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule that Aeroplan call for a time when they're open and it works best for you. We'll confirm you're ready before placing the call, just in case. That means you can really "set it and forget it" ahead of time. So, go ahead and schedule a call with Aeroplan! But first, an important note about busy times vs. hold times vs. the best time to call. When we talk about busy or less busy times, we're really just referring to how many calls are coming in. The busiest times are when the most people are calling this Aeroplan phone number, while the least busy times naturally have fewer callers. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Aeroplan staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait on hold even during their busiest periods. When we talk about the "best time to call," we mean the ideal mix of lower call volume and shorter wait times.
Saturday is the quietest day to call Aeroplan. Monday, conversely, is the busiest, averaging 69% more calls. This data comes from 959 calls made using our AI-powered, web-based phone over the last 90 days. So, remember: Monday's busiest, Saturday's quietest.
Turns out, Thursday has the shortest hold times. The longest average queue wait is Sunday, a huge 2087% longer than the minimum. Hold times fluctuate more throughout the week than call volume does. But with our free call and talk for me or wait on hold for me service, you don't need to worry about average wait times. Our service manages the entire week's pattern: call and talk for me wait on hold for me Sun Longest Mon Tue Wed Thu Shortest Fri Sat Sun Longest Thu Shortest.
So, Thursday is the best day to call Aeroplan. It isn't the least busy day, but because hold times are shortest despite it being on the busy side, it suggests Aeroplan staffs up to handle the higher call volume. That makes it the best time to call.
If you've got a moment to read before you call Aeroplan, we recommend browsing our articles on common issues. For example, what's the Aeroplan expiry policy?
Your Aeroplan Miles won't expire, according to the Aeroplan expiry policy, as long as you've had at least one eligible transaction in the last 12 months. What counts as an eligible transaction? Things like earning or redeeming miles, donating them, or even transferring miles between accounts. But if you don't make an eligible transaction within that 12-month period, both your account and all your miles will expire. This policy is really just to make sure you keep your miles active by staying involved with your loyalty program. So, it's pretty important to stay active and use your miles regularly to stop them from expiring. Checking your account often and planning your activities can help you keep your mileage balance healthy and avoid losing those hard-earned miles. By the way, what are the benefits of Aeroplan Elite status?
Getting Aeroplan Elite status means you'll unlock a range of exclusive benefits to really enhance your travel experience. As an Elite member, you'll enjoy perks like priority check-in and boarding, faster security screening, and access to the Maple Leaf Lounge. That means you can skip the lines and enjoy a comfortable, relaxing environment before your flight. Plus, you'll earn bonus miles on flights, get access to exclusive flight reward inventory, and your baggage receives priority handling. Depending on your Elite status level, you can also enjoy benefits like complimentary seat selection, priority baggage delivery, and companion seat upgrades. With Elite status, you can truly make the most of your travels, receive personalized service, and enjoy a seamless journey from start to finish. So, what are the fees for cancelling a flight with Aeroplan?
Aeroplan flight cancellation fees vary by ticket type and when you cancel. For ClassicFlight reward tickets, cancelling more than 21 days before departure will cost you $125 plus taxes per person. If it's within 21 days, that fee jumps to $150 plus taxes. Flex and Latitude reward tickets, however, allow free changes or cancellations right up until 2 hours before departure. Just a heads-up: these fees can change, and the airline might add extra charges too. It's always best to review the specific terms or contact Aeroplan directly for the most current cancellation fee information. Top Aeroplan customer service problems
Just click the link above, and you'll find answers to almost any Aeroplan customer service question you have, even step-by-step guides for the really tricky stuff. You can also describe a new problem you're facing and get immediate answers. We've listed some recent calls to Aeroplan below, along with what they were about. Do any of these sound like why you're trying to call? * Retrieve Aeroplan number: "I can't remember my aeroplan number." - From a call lasting 70m 11s, Feb 4, 2025 3:53 PM * Retrieving Aeroplan number: "Hi, I'm having trouble retrieving my Aeroplan number." - From a call lasting 142m 11s, Feb 1, 2025 3:17 PM * Splitting existing booking: "I need help splitting an existing booking so two of us can bid for an upgrade." - From a call lasting 24m 6s, Jan 28, 2025 2:18 AM * Inquiring about status: "I need to talk to an agent." - From a call lasting 6m 15s, Jan 20, 2025 6:27 PM * Alter existing booking: "I'm hoping to alter an existing reservation I have." - From a call lasting 108m 33s, Jan 13, 2025 7:42 PM We get all this information about why people call Aeroplan directly from issues they've reported to CallHelpdesk.
You don't just have to call Aeroplan customer service. We've listed the best ways to reach them below, organized by method.
Need online customer service support for Aeroplan? You can find it at www1.aeroplan.com or www4.aeroplan.com. While their website is sometimes your only option for help, it’s often a last resort. You'll likely dig through articles before finding a form to "be allowed" to submit a problem, and you'll rarely get a real-time chat. That's why CallHelpdesk doesn't recommend it unless you have no other choice.
This is Aeroplan's best phone number, along with the current real-time hold time and tools to help you skip the wait and get right to an Aeroplan agent. We know this is Aeroplan's best number because 18,384 customers like you have used this contact information over the last 18 months and shared their feedback. The customer care team answering calls to 800-361-5373 typically helps with issues such as Find an Itinerary, Account Setup, Account Access, Cancel Account, Overcharge on Account, and other customer service needs. Customers report that the Aeroplan call center you'll connect with has staff from Covington, KY / Honduras and is open 7am-midnight ET. Aeroplan only has 1 phone number. Since it's not always clear how to best talk to Aeroplan reps, we started gathering this info based on customer suggestions. Please keep sharing your experiences, it helps us improve this free resource. CallHelpdesk doesn't offer call center services or customer support for Aeroplan. The two companies aren't related. CallHelpdesk creates free tools and shares information to help customers of companies like Aeroplan. For big companies, that includes tools like our CallHelpdesk Phone, letting you call a company and skip the wait for a live human rep. We're always working on these tools to help customers like you (and us!) navigate confusing phone menus, hold times, and overall customer service headaches. As long as you keep sharing this with your friends and family, we'll keep doing it.