To avoid potential wait times, continue to use this automated phone system or consider calling back later in the week. Thank you for calling Shareholder Services at Computershare. Before we start, I need to know if your name is on the account that you're calling about."
This number usually begins with the letter c and is located towards the top right hand corner of materials sent to you. Ignoring the letter, please tell me or enter your holder account number now one digit at a time."
This is Computershare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Computershare agent. This phone number is Computershare's best phone number because 19,266 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-736-3001 include Refund a Charge, Account Access, Stock Sale, Stock Redemption, Transfer Service and other customer service issues. The Computershare call center that you call into has employees from Massachusetts, United Kingdom and is open 24 hours, 7 days according to customers. In total, Computershare has 1 phone number. It's not always clear what is the best way to talk to Computershare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Computershare. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Computershare. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It'll call and talk to customer service for you, then send you a report. Or, there's our other free service that waits on hold and lets you know when a human rep is on the line. If those don't appeal, our team has also documented the phone menu for Computershare right below.
We can call and talk to Computershare for you. Our AI-powered phone will dial, navigate the menu, wait on hold, and even speak to customer service – all for free! You won't even need to figure out the path through the various phone options. Learn about us calling for you.
We can even get a live person on the line for you. Our free CallHelpdesk Phone service can handle the dialing, menu navigation, and waiting on hold for you. You're always welcome to do all the talking yourself, though! We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about navigating confusing menu options or getting lost in the phone maze. You can learn more about how to skip the hold time. And don't worry, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all of these free tools are completely optional. Our CallHelpdesk researchers regularly call the Computershare phone number to keep our documentation of their phone system up-to-date. Here's how our research team describes the initial greeting you'll hear from the Computershare phone system: "Before we get started, I need to know if your name is on the account you are calling about." If you're unsure, they'll prompt you to say "I don't know." They'll also ask, "Are you the account holder? Say "yes" or "no."" Our latest tip for navigating their phone menu and reaching a real person quickly is this: You must enter the account holder number to be transferred. Below, you'll find some snippets from Computershare's phone menus and handy tips to give you a better idea of what to expect when you call. We've also made sure to highlight why each one is important.
Thanks for your patience if you need to wait. Just a moment while I look that up. For security, could you please tell me or enter just the last four digits of your Social Security number?
We're busiest on Mondays and Tuesdays. If you want to avoid a wait, please keep using this automated system or try calling us back later in the week. Thanks for calling Shareholder Services at Computershare. Before we get started, I just need to confirm if your name is on the account you're calling about.
If you're not sure if your name is on the account, just say "I'm not sure." Otherwise, please let me know. Are you the account holder? Just say yes or no, please. Thanks. To access your holdings, I'll need your holder account number. This number usually begins with the letter c, and you'll find it towards the top right hand corner of any materials sent to you. You can tell me or enter your holder account number now, one digit at a time, and please ignore the letter.
Computershare operates the call center for this 800-736-3001 phone number; it's available 24 hours, 7 days. The short answer is you should call on a Friday. We've based this observation and the next section on analyzing 737 calls from the last 90 days, using our free, web-based phone (see above).
Our free AI phone can call, talk, wait on hold, or even navigate for you. You can also schedule your Computershare call for a time that works for you, when they're open. We'll confirm you're ready before placing the call, just in case. This means you can "set it and forget it" ahead of time. Go ahead and schedule your call with Computershare. An important note about busy times, hold times, and the best time to call: When we say "busy" or "less busy" times, we're talking about call volume. The busiest times are when the most people call this Computershare phone number (and least busy means fewer callers). High call volume doesn't necessarily mean you'll have a long hold time, though. Companies like Computershare staff call centers differently by time of day and day of week, so you might find a shorter wait even during busiest times. When we refer to the "best time to call," we mean that ideal mix of lower call volume and shorter wait times.
Sunday is the least busy day to call Computershare. Monday's the busiest, though, averaging 638% more calls. This is based on a sample of 737 calls made with our AI-powered, web-based phone in the last 90 days. Here's a quick reference: Sun Quietest Mon Busiest Tue Wed Thu Fri Sat Sun Quietest Mon Busiest.
It turns out Friday has the shortest hold times. On average, you'll wait the longest on Wednesday – that's 262% longer than the shortest wait! While most companies experience bigger swings in hold times, you'll notice that the wait for a Computershare representative is actually pretty consistent, much more so than the sheer number of calls coming in all week. But honestly, if you use our free 'call and talk for me' or 'wait on hold for me' service, you won't even need to stress about those average wait times. Our services, 'call and talk for me' and 'wait on hold for me', cover you for the whole week: Sun, Mon, Tue, Wed (longest), Thu, Fri (shortest), Sat. So, Wednesday is longest, and Friday is shortest.
Friday is actually the best day to call Computershare. While it isn't their quietest day, hold times are shortest. This, combined with it being on the busy side, suggests they staff up on Friday to handle the higher call volume, which makes it your best bet to get through.
If you've got a moment to read before calling Computershare, we recommend checking out our problem-specific articles. What services does Computershare offer?
Computershare's main business is investor services, and they offer a wide variety of help for it. This includes things like stock transfer, handling dividend and interest payments, corporate governance, proxy solicitation, and managing employee equity plans. They also help manage and distribute corporate actions, such as mergers, acquisitions, and share buybacks. Plus, the company offers various tech tools for investor relations, including online communication platforms, virtual shareholder meeting services, and data analytics tools. Computershare's services cater to all sorts of clients – corporations, institutional investors, and individual shareholders – helping them manage their investments and shareholder relationships smoothly and effectively. What are the fees associated with Computershare services?
How much you pay for Computershare's services really depends on what you need. They offer lots of things, like managing your share registry, helping with investor communication, and handling employee stock plans. You might see different fees for these services, depending on things like how big and complex your organization is, how many shareholders you have, and how much support you'll need. Computershare aims to keep prices competitive and offers custom solutions that fit each client's specific needs perfectly. For all the detailed info on what Computershare services cost, we suggest getting in touch with our sales team or checking out our website, where you'll find more about pricing and service packages. By the way, how does shareholder voting work on Computershare?
Voting as a shareholder on Computershare is a really smooth and easy experience. Once you're logged into your Computershare account, you can easily access the specific company whose shares you own. Inside that company's profile, you'll find all the details for any upcoming meetings or resolutions that need your vote. Computershare gives you complete information on each resolution, helping you make informed decisions. Shareholders can cast their votes electronically and securely through Computershare's online platform. Plus, you've got options: register to attend meetings, vote by proxy, or appoint someone else to vote for you. Computershare makes sure the whole voting process is transparent and accurate, guaranteeing shareholders' voices are heard effectively. Top Computershare customer service problems
You can click the link above to get answers for almost any Computershare customer service question, including step-by-step guides for even the most complex issues. You can also detail a new issue and get instant answers. Below, we've listed a few recent calls to Computershare and their purpose. Do any of these sound like why you're trying to call? Request for a live agent: "I need to speak to a live agent." — This call lasted 6m 29s on Feb 3, 2025, at 8:33 PM. Transferring stock to a broker: "How do I get that transferred to a broker?" — That one took 10m 47s on Jan 24, 2025, at 10:57 PM. Beneficiary account inquiry: "I just need to know how to cash them." — This call was 21m 21s long on Jan 8, 2025, at 6:38 PM. We get information about why customers call Computershare from issues they've reported to CallHelpdesk. These are all Computershare issues reported to CallHelpdesk.
Besides calling, there are other ways to reach Computershare customer service. We've listed the best options below, by medium.
You can access Computershare's online customer service support at corporate.computershare.com, but it's often a last resort – or sometimes your only option. You'll likely dig through help articles just to find a form to submit a problem to their team, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's your only option.
Here's Computershare's best phone number! We also have the real-time wait on hold and tools to help you skip the lines and get straight to an agent. We know it's their best because 19,266 customers, just like you, have used this contact in the last 18 months and given us feedback. Calling 800-736-3001 usually gets you help with things like a Refund a Charge, Account Access, Stock Sale, Stock Redemption, Transfer Service, and other customer service issues. Customers say the Computershare call center you'll reach has employees in Massachusetts and the United Kingdom, and it's open 24 hours, 7 days. Computershare only has 1 phone number. It's often hard to know the best way to reach Computershare representatives, so we've compiled this information from customer community suggestions. Please keep sharing your experiences so we can keep improving this free resource. By the way, CallHelpdesk doesn't provide call center services or customer support operations for Computershare. The two organizations aren't related. Instead, CallHelpdesk builds free tools and shares information to help customers of companies like Computershare. For large companies, this includes tools such as our CallHelpdesk Phone, letting you call and skip waiting on the line to get a live human rep. We're always working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.