You came here to see AirAsia's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a AirAsia agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact AirAsia anyways and help you with your issue. Over the last 18 months, 11,982 customers like you have come in search of a phone number for AirAsia and helped us confirm they don't have one. Common reasons that people try to call AirAsia customer support department include Missed Flight, Change Booking, Cancelled Account, Find a Reservation, Cancel a Reservation and other customer service issues. Rather than trying to call AirAsia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or facebook. Unfortunately, right now AirAsia doesn't have any phone numbers. It's not always clear what is the best way to talk to AirAsia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for AirAsia, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from AirAsia customers like yourself.
CallHelpdesk does not provide call center services or customer support operations for AirAsia. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AirAsia. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You've got other ways to reach AirAsia customer service besides calling. We've listed them below, from most to least popular.
To get in touch with customer service on Facebook, just use this link: facebook.com/messages/t/airasiasuperapp. Many customer service teams, like AirAsia's, even handle questions right on Facebook Messenger. It's a great option if you've got a Facebook account, and you might even chat live with an agent.
For AirAsia customer service, you can visit support.airasia.com. While it's sometimes your only option, it's usually a last resort. You'll likely have to dig through help articles before finding a form to submit a problem. Since you'll rarely get a real-time conversation, CallHelpdesk doesn't recommend this unless it's truly your last resort.
If you've got a moment for some reading and research, we suggest checking out our articles on specific problems. Whatever issue you're having with AirAsia, we probably have an answer and tips to help you sort it out. Below, you'll find some common problems with quick answers. To get more details or ask follow-up questions live, just click on the question. What is AirAsia's baggage policy?
AirAsia lets you bring one cabin bag on board, but it can't weigh more than 7kg. It also needs to fit within 56cm x 36cm x 23cm. You can also carry a small personal item, like a laptop bag or handbag. Any liquids onboard must be in containers of 100ml or less, placed in a clear, resealable plastic bag. Checked baggage allowance varies by fare type and destination. You can buy extra baggage allowance online or at the airport. Pre-booking is recommended as it's more cost-effective. Excess baggage fees apply if you go over the weight limit. Items like dangerous goods and sports equipment have separate guidelines and may need prior notification or extra fees. For more details, visit AirAsia's website or contact customer service. What payment options does AirAsia offer?
AirAsia offers a range of convenient payment options. You can pay for bookings using major credit cards like Visa, MasterCard, and American Express. They also accept various debit cards. If you prefer offline, AirAsia offers cash through designated partners, bank transfers, or online banking platforms. For more flexibility, there's also AirAsia's own payment tool, BIGPay, letting you make hassle-free payments for flights and other services. With all these options, AirAsia makes sure you can pick what works best, making booking efficient and accessible for everyone. So, what about airport transfers with AirAsia?
AirAsia offers various airport transfer options for convenient, hassle-free travel. You can choose from services like AirAsia Red Carpet, SkyBus, or car rental. AirAsia Red Carpet gives you a seamless, exclusive experience with dedicated staff helping you through the airport. SkyBus provides affordable, reliable transport between airports and city centers. Or, you can opt for car rental, giving you flexibility and independence to explore your destination. These options suit different preferences and budgets, accommodating passengers from all walks of life. With all these airport transfer services, AirAsia aims to enhance your travel and make things easier for our valued passengers. Top AirAsia customer problems and solutions
Click the link above for answers to nearly any AirAsia customer service question, even step-by-step guides for the most complex issues. Prefer to tell us your problem? Click below, and we'll get you instant answers. Help me with my issue Help me with my issue
You're probably here looking for AirAsia's phone number, maybe hoping to see the current wait time or even a trick to skip the phone lines and talk to an agent directly. There's good news and bad news on that front: The bad news is they don't actually have a phone number. But the good news is we *do* know how to reach AirAsia, and we can still help you with your issue. Over the last 18 months, 11,982 customers just like you have visited us, all searching for an AirAsia phone number, which has helped us confirm that they don't have one. Common reasons people try to call AirAsia's customer support include things like a Missed Flight, needing to Change a Booking, a Cancelled Account, trying to Find a Reservation, or wanting to Cancel a Reservation, along with other general customer service issues. Instead of immediately trying to call AirAsia, we suggest you first describe your specific issue. From there, we might be able to recommend the best way to contact them, perhaps through their website or Facebook. Unfortunately, AirAsia simply doesn't have any phone numbers available right now. It's often hard to figure out the best way to talk to AirAsia representatives, so we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences with us so we can continue to make this free resource even better.
At CallHelpdesk, we're all about making customer service easier and faster for over 50 million people every year, by giving them the right tools and information. While we don't have a phone number for AirAsia, for other big companies that do, we've got you covered. We can tell you the current real-time wait on hold, offer tools to skip that annoying hold music completely, and even send you reminders for when the call center opens – plus a whole lot more. How do we find these "secrets" and the best tools? It's all thanks to feedback from you and the rest of our amazing customer community, including tips and tricks we get directly from AirAsia customers like yourself. Just to be clear, CallHelpdesk doesn't actually provide call center services or customer support for AirAsia. The two organizations aren't related at all. Instead, CallHelpdesk builds free tools and shares information specifically to help customers of companies like AirAsia. For large companies, that includes handy tools like our CallHelpdesk Phone. It lets you call a company and completely skip waiting on hold just to get a live human representative. We're constantly working on these tools to help customers like you (and honestly, ourselves too!) navigate those messy phone menus, endless hold times, and all the confusion that comes with customer service. As long as you keep sharing us with your friends and loved ones, we'll keep doing what we do!