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2535 wordsAARP Customer Phone Numbers
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866-839-0463How do I get through the phone menu to a live person?
Let us call and talk to AARP for you
We can get a live person on the line for you
Heard when the phone system first answers
The first phone menu
If you are the person you calling about is an AARP member, press one. Otherwise, press two."
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call AARP
Calling this AARP Customer Number
Calling AARP's number is only effective five days a week, as the number does not result in any help outside of weekdays. When I called, I was surprised to find that the number is only available Monday through Friday, and the automated system doesn't even offer any help outside of those days.
Making matters worse is the fact that the system takes you through its automated menu as if it were a normal day, despite the fact that it's not going to give you any assistance. Upon dialing and getting confirmation that I had reached AARP, I was asked if I wanted English or Spanish.
I chose English, and the system next asked me if I was a member of AARP or if the person I was calling on behalf of was an AARP member. I said I was not, and the system then asked if I was interested in becoming a member of AARP. I said that I was, and the system then told me that nobody was available to take my call and I would have to try back another day. I waited to see if the system would take me to a help menu or offer me more information about AARP, but no such menu arrived. Instead, the system automatically hung up.
I then decided to test the number again to see if saying I was not interested in becoming a member would yield a different result. It did not; I was again told that I would need to call back on another day.
Based on this, I would not be likely to use this number if I needed assistance. Having to go through the system only to be unable to get assistance is a poor setup and doesn't suggest much efficiency on the part of AARP. It left a poor impression on me overall.
Why Customers Call AARP
What is AARP - MedicareRxPlan?
Who is eligible for AARP - MedicareRxPlan?
What are the benefits of joining AARP healthcare?
Top AARP customer service problems
More AARP Customer Service Contacts
AARP Customer Service Live Chat
AARP Customer Service on Facebook / Messenger
AARP Customer Help Desk / Web Support
Conclusion and closing notes
This is AARP's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AARP agent. This phone number is AARP's best phone number because 14,244 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-687-2277 include Discount Inquiry, I need a new card, Membership issue and other customer service issues. Rather than trying to call AARP first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web or chat. In total, AARP has 2 phone numbers. It's not always clear what is the best way to talk to AARP representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for AARP. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AARP. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
2449 wordsAARP Customer Phone Numbers
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Call this AARP number Mon-Fri, 9am-7pm EST; you'll get a real person. Your call may be recorded for quality. Please hold for the next available representative. We also offer free tools: Talk for me, Skip the wait, Schedule my call.
How do I get through the phone menu to a live person?
Why not try our free service? It'll call and talk to customer service for you, then send you a report. Or, there's our other free service that'll wait on hold and let you know when a human rep is on the line. If neither of those sounds right, our team's also documented the phone menu for AARP below.
Let us call and talk to AARP for you
We'll call and talk to AARP for you! Our AI-powered phone can dial, navigate menus, wait on hold, and even speak to customer service on your behalf – all for free. You won't even have to figure out the maze of phone options. Learn more about us calling for you. Learn more about us calling for you.
We can get a live person on the line for you
We can get a live person on the phone for you. Our free CallHelpdesk Phone can even dial, navigate the menus, and wait on hold for you, though you're welcome to do all the talking if you prefer. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to worry about digging through menu options or getting lost in the system. You'll also discover how to completely bypass the typical hold times. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this AARP phone number to keep tabs on their phone system. Here's how our research team describes AARP's phone system greeting: "If you or the person you're calling about is an AARP member, press 1; otherwise, press 2." And here's our latest tip for navigating the phone menu to reach a real person as quickly as possible: Press 1 at the first menu, then press 2, then 0. Below, you'll find some snippets we've pulled from AARP's phone menus and tips to give you a better idea of what to expect when you call. We've also highlighted why they're important.
Heard when the phone system first answers
Welcome to AARP. This call may be recorded for quality. If you or the person you're calling about is an AARP member, just say yes. Otherwise, please say no. Are you interested in joining AARP? If you're interested in becoming a member, please hold for the next available representative. Our membership representatives are currently assisting other callers. We appreciate your patience, and we'll answer your call in the order it was received. Excerpt from a call with AARP Friday, January 12, 2024 6:14 PM
The first phone menu
Welcome to AARP. This call may be recorded for quality. If you or the person you're calling about is an AARP member, say yes. Otherwise, say no. Sorry, I didn't hear you. If you are the per... Sorry. Please hold for the next available representative. Our membership representatives are currently assisting other callers. We appreciate your patience, and we'll answer your call in the order it was received. If you or the person you're calling about is an AARP member, press one. Otherwise, press two.
What are the hours and when should I call?
AARP runs the call center for this 888-687-2277 phone number Monday through Friday, from 7 AM to 11 PM ET. The short answer is you should call on a Wednesday. We've based this observation and the next section on an analysis of 487 calls made over the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
Our free AI-powered phone can call, talk, wait on hold, or navigate for you. You can also schedule your call with AARP for a time that works best for you, as long as they're open. We'll confirm you're ready before placing the call, just in case. That way, you can "set it and forget it" ahead of time. Here's an important note about "busy times" versus "hold times" versus the "best time to call": When we talk about "busy" or "less busy" times, we're simply referring to the volume of calls. The busiest times mean the most people are calling this AARP phone number, while least busy times have fewer callers. However, high call volume doesn't necessarily mean you'll have a long hold time. That's because companies like AARP staff their call centers differently based on the time of day and day of the week. So, you might actually experience a shorter wait on hold even during peak busy times. When we refer to the "best time to call," we're talking about that optimal mix of lower call volume and shorter wait times.
The least busy time to call
Friday's generally AARP's quietest day for calls. Their busiest is Thursday, with 45% more calls on average. This data comes from 487 calls made using our AI-powered, web-based phone over the last 90 days. Mon Tue Wed Thu Busiest Fri Quietest Thu Busiest Fri Quietest
The shortest wait on hold
We found the shortest hold times were on Wednesday. On average, you'll wait the longest on Tuesday – that's 213% longer than our shortest wait! You can see that hold times fluctuate a lot more throughout the week than our actual call volume does. But honestly, if you use our free call and talk for me or wait on hold for me service, you really don't need to stress about those average wait times. Just use call and talk for me, wait on hold for me, and keep these days in mind: Mon, Tue Longest, Wed Shortest, Thu, Fri. Tue Longest, Wed Shortest.
The best time to call AARP
So, the best day to call AARP is Wednesday. It's not the slowest day, but what we've found is that hold times are shortest then. This suggests AARP staffs up on Wednesday to handle the higher call volume, which makes it the prime time to get through.
Calling this AARP Customer Number
By Adam Goldkamp By Adam Goldkamp Calling AARP's number is really only useful five days a week, since you can't get any help outside of weekdays. When I called, I was pretty surprised to find the number's only available Monday through Friday. Even worse, the automated system doesn't offer any help outside of those days. What's really frustrating is that the system still takes you through its automated menu as if it were a normal day, even though it won't give you any assistance. After dialing and confirming I'd reached AARP, it asked if I wanted English or Spanish. I picked English, and the system then asked if I or the person I was calling for was an AARP member. I said I wasn't, and it then asked if I was interested in becoming a member of AARP. I said I was, and the system then told me that nobody was available to take my call and I'd have to try back another day. I waited to see if the system would take me to a help menu or offer more information about AARP, but no such menu arrived. Instead, the system automatically hung up. I then decided to test the number again to see if saying I wasn't interested in becoming a member would yield a different result. It didn't; I was again told that I'd need to call back on another day. Based on this, I wouldn't be likely to use this number if I needed assistance. It's a pretty bad setup when you go through their whole system and still can't get help; it doesn't exactly show AARP is efficient. Honestly, it left a pretty bad impression on me. Luckily, Adam's been working tirelessly to help people with these exact issues, figuring out the best ways to get through phone trees, and writing tons of guides for tricky customer service problems. He's even been featured in the Wall Street Journal, Inside Edition, and Bloomberg.
Why Customers Call AARP
If you've got a moment to read before calling AARP, we suggest checking out our articles on specific issues. What is AARP - MedicareRxPlan?
What is AARP - MedicareRxPlan?
Let's talk about AARP - MedicareRxPlan. It's a prescription drug coverage program AARP offers, working with different insurance providers. It's designed to work alongside your existing Medicare coverage. Only AARP members can get this plan, and it gives them access to a huge selection of prescription drugs at prices they can afford. With MedicareRxPlan, you can pick from various coverage options, like standalone prescription drug plans (PDP) or Medicare Advantage with Prescription Drug plans (MA-PD). When you sign up for AARP - MedicareRxPlan, members get convenient home delivery for their medications, access to a vast network of pharmacies nationwide, and potentially save money thanks to negotiated pricing and discounts. It covers all sorts of prescription needs, making sure AARP members have reliable and affordable access to the medications they require. So, who's eligible for AARP - MedicareRxPlan?
Who is eligible for AARP - MedicareRxPlan?
So, to be eligible for the AARP - MedicareRxPlan, you've got to meet a few requirements. First off, you need to be 65 years or older, or have a qualifying disability. Also, you've got to be a United States citizen or a permanent resident who's lived here for at least five consecutive years. And people with end-stage renal disease (ESRD) can be eligible too. It's good to know that the AARP - MedicareRxPlan is available nationwide. So, no matter what state you live in, you can enroll as long as you meet those eligibility requirements. We recommend reviewing all the info and talking to AARP representatives for personalized advice and guidance. What are the benefits of joining AARP healthcare?
What are the benefits of joining AARP healthcare?
Joining AARP healthcare offers a plethora of benefits to individuals. Firstly, members gain access to an extensive network of healthcare providers, including doctors, specialists, and hospitals. This ensures that members receive high-quality and comprehensive care. AARP healthcare also provides affordable insurance options with competitive rates, allowing members to save money on medical expenses. Additionally, members can take advantage of various wellness programs and resources tailored to their specific needs. These programs encompass preventive care, fitness, and mental wellness, empowering individuals to live healthier lives. Furthermore, AARP healthcare offers personalized support and guidance from experienced professionals, assisting members in navigating the complexities of the healthcare system. Lastly, joining AARP healthcare grants individuals the opportunity to connect with a vibrant community, fostering social interaction and providing opportunities for shared experiences and knowledge exchange. Top AARP customer service problems
Top AARP customer service problems
This link above is your go-to for answers to almost any AARP customer service question, even offering step-by-step guides for those trickier issues. You can also describe a new problem and get instant answers. Take a look below at some recent calls to AARP and why people called. Do any of these sound like why you're calling? Incorrect account registration: "I opened an AARP account for my dad and it seems like it went to me." - This call lasted 14m 30s , on Jan 29, 2025 at 9:19 PM. Checking membership status: "I'm calling because to check the status of my membership which my husband set up for us." - This call lasted 6m 46s , on Jan 14, 2025 at 7:39 PM. Membership payment inquiry: "I just need to know when the last time I paid it." - This call lasted 5m 38s , on Jan 8, 2025 at 8:52 PM. Asking about an iPhone promotion: "Is there any promotion on iPhone?" - This call lasted 2m 7s , on Dec 16, 2024 at 12:45 AM. Cancelling membership: "No. I don't want that member anymore, dear." - This call lasted 3m 12s , on Dec 12, 2024 at 6:52 PM. We get this information about why people call AARP from issues customers have reported to CallHelpdesk. These are AARP issues reported to CallHelpdesk.
More AARP Customer Service Contacts
Besides calling, you can reach AARP customer service in other ways. We've listed the best options below, by medium.
AARP Customer Service Live Chat
Use help.aarp.org to connect with customer service via chat. If phone-based customer service isn't available or wait times are long, many folks find chat a great next-best option. Some even prefer it to calling! Luckily, AARP has this option.
AARP Customer Service on Facebook / Messenger
Some customer service teams, like AARP's, actually accept inquiries through Facebook Messenger. You can find their page at facebook.com/AARP. It's a great option if you've got a Facebook account, and you might even chat live with an agent this way.
AARP Customer Help Desk / Web Support
For online customer service, reaching AARP customer service through their website is typically a last, and sometimes only, resort. You'll often dig through help articles just to be allowed to submit a problem via a form, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend this unless it's truly your only option.
Conclusion and closing notes
We're sharing AARP's best phone number, along with the current real-time wait on hold and tools to help you skip the lines and reach an agent directly. We know it's their best because 14,244 customers, just like you, have used this contact info over the past 18 months and given us feedback. The customer care team at 888-687-2277 commonly helps with things like Discount Inquiries, needing a new card, Membership issues, and other customer service questions. Instead of calling AARP right away, try describing your issue to us first. Then we can suggest the best way to contact them, whether it's by phone, Facebook, web, or chat. AARP has 2 phone numbers in total. It's not always clear how to best talk to AARP reps, so we started gathering this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep improving this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for AARP. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like AARP. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call but skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing this with your friends and loved ones, we'll keep doing it.