If you are a customer with questions on a food, alcohol, or grocery order, or book questions regarding your delivery dot com account, please press one. If you are a current merchant on delivery dot com with questions about your menu or order, please press if you are an individual customer, please press one."
"If you are an individual customer, please press one. If you are a delivery dot com office corporate customer, please press two."
"If you are a merchant calling regarding if you are a restaurant, alcohol or a grocery merchant, please press one. If you are a laundry merchant, please press two."
This is Delivery.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delivery.com agent. This phone number is Delivery.com's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-709-7191 include Track a Package, Account Access, Missing Package, Request a Pickup, Refund and other customer service issues. Rather than trying to call Delivery.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Delivery.com has 1 phone number. It's not always clear what is the best way to talk to Delivery.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Delivery.com. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Delivery.com. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Delivery.com below.
Let us call and talk to Delivery.com for you Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options. Learn about us calling for you Learn about us calling for you
We can get a live person on the line for you That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze. Learn about skipping the hold time Learn about skipping the hold time Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional. CallHelpdesk researchers routinely call this Delivery.com phone number to document the phone system. Here is how our research team describes the way the Delivery.com phone system greets you: "Things are going well at delivery.com. Please choose from the following options: If you are a customer with questions about a food, alcohol, or grocery order or have questions regarding your delivery.com account, please press 1. If you are a current merchant on delivery.com, please press 2. If you are a merchant calling regarding an invoice or billing inquiry, please press 3. If you are a merchant interested in adding your business to delivery.com, please press 4." Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-4. Below are some clips we've found from Delivery.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
"Thanks for calling delivery dot com. Your call is important to us and may be recorded for quality assurance. Please choose from the following options to help us direct your call. Please listen to all menu options before selecting. If you are a customer with questions on a food, alcohol, or grocery order, or book questions regarding your delivery dot com account, please press one. If If if you are an individual customer, please press one. If you are a Thank you for calling food, grocery, and alcohol. This call is being recorded. Please hold for the next available agent." Excerpt from a call with Delivery.com Sunday, January 14, 2024 6:29 AM
"Thanks for calling delivery dot com. Your call is important to us and may be recorded for quality assurance. Please choose from the following options to help us direct your call. Please listen to all menu options before selecting. If you are a customer with questions on a food, alcohol, or grocery order, or book questions regarding your delivery dot com account, please press one. If you are a current merchant on delivery dot com with questions about your menu or order, please press if you are an individual customer, please press one." Excerpt from a call with Delivery.com Wednesday, January 22, 2025 5:43 AM
"If you are an individual customer, please press one. If you are a delivery dot com office corporate customer, please press two." Excerpt from a call with Delivery.com Monday, June 3, 2024 5:22 AM
"If you are a merchant calling regarding if you are a restaurant, alcohol or a grocery merchant, please press one. If you are a laundry merchant, please press two." Excerpt from a call with Delivery.com Saturday, September 21, 2024 5:46 AM
Delivery.com operates the call center for this 800-709-7191 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 6,277 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Delivery.com at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time. Schedule a call with Delivery.com Schedule a call with Delivery.com An important note: busy times vs hold times vs best time to call When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delivery.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delivery.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy day to call Delivery.com is Sunday. The most busy day to call is Monday, which averages 52% more phone calls by comparison. Again, this is based on a sample of 6,277 calls made with our AI-powered, web-based phone in the last 90 days. Sun Quietest Mon Busiest Tue Wed Thu Fri Sat Sun Quietest Mon Busiest
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday. But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me
In summation, the best day to call Delivery.com is Thursday.
Below is a sample of recent calls to Delivery.com, and their purpose. Are any of these similar to the reason you are trying to call? Order confirmation received "I just got about fifteen minutes later." - From a call lasting 1m 27s , Feb 10, 2025 3:06 PM Information about why customers call Delivery.com is extracted from issues that customers have reported to CallHelpdesk. Delivery.com issues reported to CallHelpdesk
There are of course other ways to contact Delivery.com customer service besides the phone. Below we list the best ones, by medium.
Click "Chat" at the top If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Delivery.com provides this option.
Use this form to submit your issue to them online As a last, sometimes only, resort- Delivery.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why CallHelpdesk does not recommend this unless it's the only way.
This is Delivery.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delivery.com agent. This phone number is Delivery.com's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-709-7191 include Track a Package, Account Access, Missing Package, Request a Pickup, Refund and other customer service issues. Rather than trying to call Delivery.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Delivery.com has 1 phone number. It's not always clear what is the best way to talk to Delivery.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. CallHelpdesk does not provide call center services or customer support operations for Delivery.com. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Delivery.com. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.