📄 Original Content
2600 wordsAARP - Healthcare Customer Phone Numbers
Claims Department
800-444-6544United Healthcare for Medicare
800-523-5880How do I get through the phone menu to a live person?
Let us call and talk to AARP - Healthcare for you
We can get a live person on the line for you
Heard when the phone system first answers
They may ask you to say or enter information
For English, please stay on the line. Please enter or say your date of birth."
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call AARP - Healthcare
Calling this AARP - Healthcare Customer Number
When you call AARP Healthcare's customer service phone number with a customer problem, you're greeted by an automated message system. It first informs you that the call will be monitored and recorded for quality purposes, then presents you with the following options: press or say one if you're already enrolled or are calling on behalf of someone; press two if you're seeking more information and/or inquiring about enrollment; and press three if you're calling from a doctor's office or are a provider of medical services. The recording also states that you may be selected to complete a survey after the call.
If you do not make a selection, this main phone menu will repeat for a second time. After this second cycle, you will be presented with two options: press two if you're seeking information and/or would like to inquire about enrollment (the same "press two" option from the main phone menu), or press three if you would like to speak with a customer service representative.
The latter option being presented is helpful and increases caller accessibility, particularly considering AARP is a service geared towards older adults who are more likely to face accessibility barriers or limitations, including but not limited to illness, disability, and lack of tech savvy. However, it's worth noting that this option was not initially presented; it was only presented after I let the main phone menu repeat for two cycles without making a selection. I assume this is meant to present the option to those who are more likely to need it, such as those physically unable to make a selection; however, it would be helpful if the option were immediately presented, even if that would mean the service would also be utilized by callers who are in need of it but are rather seeking the convenience of speaking to a human rather than navigating a message system. Again, the population AARP serves is adults aged fifty and up.
If you do not make a selection after the "speak with a customer representative" option is presented, the recording will repeat a second time. After the second cycle, AARP's business hours are relayed, and the call is automatically terminated. I'm not a fan of calls automatically being terminated, although it's understandable if a representative is not available, which is what I initially assumed happened the first time I called. I tried calling again at a different time, definitely during business hours, and selected the option to speak with a customer service representative. I was on hold for close to twenty minutes before I hung up and decided to navigate AARP's website instead.
Their automated message system isn't the worst I've encountered; however, there are many ways it could be improved. As it stands, it's not very easy to reach a representative, and I say that as someone who is privileged enough to not struggle with illness, disability, or any other potential accessibility barrier previously mentioned. AARP's customer service number needs to be improved with the population they serve in mind in order to adequately meet both their healthcare and customer service needs.
Why Customers Call AARP - Healthcare
What are the benefits of joining AARP healthcare?
What is the cost of AARP healthcare coverage?
What healthcare services does AARP offer?
Top AARP - Healthcare customer service problems
More AARP - Healthcare Customer Service Contacts
AARP - Healthcare Customer Help Desk / Web Support
Conclusion and closing notes
This is AARP - Healthcare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AARP - Healthcare agent. This phone number is AARP - Healthcare's best phone number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-242-0247 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call AARP - Healthcare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AARP - Healthcare has 3 phone numbers. It's not always clear what is the best way to talk to AARP - Healthcare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for AARP - Healthcare. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AARP - Healthcare. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
2515 wordsAARP - Healthcare Customer Phone Numbers
Claims Department
Our hours are Mon-Fri 7am-11pm, Sat 9am-5pm EST. For self-service, just press 1, then 0 at the prompt. Need account info or service? Press or say 1. To get contact details for United Healthcare or other AARP programs, press or say 2, or press 0 to speak with a representative. Don't forget our free tools: Talk for me, Skip the wait, Schedule my call.
United Healthcare for Medicare
Our claim call hours are Mon-Fri 7am-11pm, Sat 9am-5pm EST. If you're already enrolled in a plan, or calling for someone who is, please press 1. To learn more about our plans and services, press 2. If you're a provider, like a doctor or hospital, press 3. Calling about a prescription? Press 4. Or, you can just press 0 to speak with a representative. Don't forget our free tools: Talk for me, Skip the wait, and Schedule my call.
How do I get through the phone menu to a live person?
Why not try our free service? It'll call and talk to customer service for you, then send a report. Or, there's our other free service that waits on hold and tells you when a human rep is on the line. If neither of those sounds good, our team's also documented the phone menu for AARP - Healthcare below.
Let us call and talk to AARP - Healthcare for you
Need to call AARP - Healthcare for you? Let us handle it. Our AI can dial, navigate phone menus, wait on hold, and even talk to customer service for you, completely free. You won't even need to learn all those confusing phone options. Discover how we can make calls for you.
We can get a live person on the line for you
We can connect you to a live person. Our free CallHelpdesk Phone can even call, navigate menus, and wait on hold for you, though you can always choose to do all the talking. We'll let you know when a rep is on the line and ready, so you won't have to worry about menu options or getting lost in a phone maze. Want to learn about skipping hold time? We completely understand if you prefer to do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers routinely call the AARP - Healthcare phone number to document its phone system. Here's how our research team describes the AARP - Healthcare phone system's greeting: "If you are already enrolled in a plan or are calling on behalf of someone who is enrolled in a plan, press 1. To find out more about our plans and services, press 2. If you are a provider such as a doctor or hospital, press 3. If you are calling regarding a prescription, press 4. Or press 0 to talk to a representative." Here's our latest tip for navigating the phone menu to a real person fastest: Press 1; at prompt press 0. Below are insights from AARP - Healthcare's phone menus and tips. They'll give you an idea of what you'll encounter when you call, and we've highlighted why they're important.
Heard when the phone system first answers
Thanks for calling UnitedHealthcare about the AARP supplemental health insurance plans from UnitedHealthcare Insurance Company. Or one of its affiliates. This call will be monitored and recorded for quality purposes. You might be asked to complete a quick survey right after your call. For English, please stay on the line.
They may ask you to say or enter information
Thanks for calling UnitedHealthcare about the AARP supplemental health insurance plans from UnitedHealthcare Insurance Company or one of its affiliates. This call's being monitored and recorded for quality. You might be selected to complete a survey right after your call. If you'd like English, please just stay on the line. Please enter or say your date of birth.
What are the hours and when should I call?
AARP - Healthcare's call center for 866-242-0247 is open Mon-Fri 7am-11pm and Sat 9am-5pm ET. The short answer is you should call on a Wednesday. This advice, and the next section, comes from analyzing 51 calls we've made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
With our free AI-powered phone, you can make calls, wait on hold, or even navigate phone menus for you. You can also schedule that call with AARP - Healthcare for a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. So you can "set it and forget it" ahead of time. Schedule a call with AARP - Healthcare. Here's an important note: understanding busy times vs. hold times vs. the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. Busiest times mean the most people are calling this AARP - Healthcare phone number, and naturally, less busy times mean fewer callers. However, this high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like AARP - Healthcare staff their call centers differently based on the time of day and day of the week, so you might actually experience a shorter wait on hold even during the busiest times. When we say the best time to call, we're referring to the sweet spot of lower call volume and shorter wait times.
The least busy time to call
Saturday's the least busy day to call AARP - Healthcare. Monday, however, is the busiest, averaging 225% more calls by comparison. This data comes from a sample of 51 calls made with our AI-powered, web-based phone over the last 90 days. Mon Busiest Tue Wed Thu Fri Sat Quietest Mon Busiest Sat Quietest
The shortest wait on hold
Turns out, Thursdays have the shortest hold times. You'll typically wait longest in the queue on Mondays. But honestly, if you use our free "call and talk for me" or "wait on hold for me" service, you won't really need to worry about average wait times. Call and talk for me. Wait on hold for me.
The best time to call AARP - Healthcare
If you're looking to call AARP - Healthcare, Wednesday's the best day.
Calling this AARP - Healthcare Customer Number
When you call AARP Healthcare's customer service phone number with a problem, as Jeff Whelpley experienced, you're greeted by an automated message system. It starts by telling you your call will be monitored and recorded for quality purposes, then presents you with these choices: press or say 'one' if you're already enrolled or calling on behalf of someone; press 'two' if you're looking for more information or inquiring about enrollment; and press 'three' if you're calling from a doctor's office or are a provider of medical services. The recording also mentions you might be asked to complete a survey after the call. If you don't make a selection, this main phone menu will simply repeat for a second time. After this second cycle, you'll be presented with two more options: press 'two' if you're seeking information or would like to inquire about enrollment (which is the same 'press two' option from the main menu), or press 'three' if you'd like to speak with a customer service representative. Having that last option is really helpful and increases caller accessibility, especially since AARP is a service geared towards older adults who are more likely to face accessibility barriers or limitations, including things like illness, disability, and not being very tech-savvy. However, it's worth noting that this option wasn't initially presented; it only showed up after I let the main phone menu repeat for two cycles without making a selection. I'm guessing this option is there for people who really need it, like those who can't physically make a selection. But it'd be much better if that option popped up right away. Sure, some callers might just want the convenience of talking to a human instead of messing with a message system, even if they don't strictly *need* it, but it'd still be helpful. Remember, AARP serves adults aged fifty and up. If you don't pick an option after they offer "speak with a customer representative," the recording just plays again. After that second time, it tells you AARP's business hours, and then the call just hangs up automatically. I'm really not a fan of calls just ending like that, even though I get it if no one's available. That's actually what I thought happened the first time I called. So I tried calling again at a different time, definitely during business hours, and picked the option to speak with a customer service representative. I was on hold for close to twenty minutes before I just gave up and decided to check AARP's website instead. Their automated message system isn't the absolute worst I've run into, but there are definitely a lot of ways it could be better. Right now, it's really not easy to reach a representative, and I'm saying that as someone lucky enough not to deal with illness, disability, or any of those other accessibility issues I mentioned. AARP's customer service number really needs an overhaul, keeping the people they serve in mind, so it can properly meet both their healthcare and customer service needs. Jeff genuinely believes all customers deserve good service. He's been building tools, inventing phone tree hacks, and helping customers even before CallHelpdesk. Plus, he's a Google GDE and really involved in the Angular community.
Why Customers Call AARP - Healthcare
Before you call AARP - Healthcare, if you've got time, we'd recommend reading some of our articles on specific problems. What are the benefits of joining AARP healthcare?
What are the benefits of joining AARP healthcare?
Joining AARP healthcare comes with tons of benefits. First off, members get access to a huge network of healthcare providers, including doctors, specialists, and hospitals. This means you're sure to receive high-quality, comprehensive care. AARP healthcare also offers affordable insurance options with competitive rates, helping members save money on medical expenses. Plus, you can take advantage of various wellness programs and resources designed just for your specific needs. These programs cover preventive care, fitness, and mental wellness, empowering individuals to live healthier lives. What's more, AARP healthcare provides personalized support and guidance from experienced professionals, assisting members in navigating the complexities of the healthcare system. Lastly, joining AARP healthcare gives you the chance to connect with a vibrant community, fostering social interaction and providing opportunities for shared experiences and knowledge exchange. How much does AARP healthcare coverage cost?
What is the cost of AARP healthcare coverage?
AARP healthcare coverage costs aren't fixed; they vary based on your chosen plan, location, age, and personal situation. They offer a range of healthcare options, like Medicare Advantage plans, Medicare Supplement Insurance (Medigap), prescription drug plans, and even dental and vision insurance. Premiums are set by the insurance provider and can differ based on the level of coverage you choose. Also, out-of-pocket costs like deductibles, copayments, and coinsurance can impact the overall cost of coverage. It's smart to review the available plans, compare costs, and consider your personal healthcare needs before deciding. AARP provides resources and tools to help you choose the most suitable and affordable healthcare coverage. So, what healthcare services does AARP offer?
What healthcare services does AARP offer?
AARP offers its members a wide range of healthcare services. They mainly focus on helping you navigate and understand your healthcare options. They provide resources and info on health insurance, including Medicare coverage and supplemental plans. You'll find tools and guidance for choosing the right insurance, understanding prescription drug benefits, and finding affordable providers. AARP also has a pharmacy service delivering discounted medications right to members' homes. Plus, they offer info on long-term care and support, like caregiving resources and nursing home evaluations. AARP is committed to promoting members' health and well-being, offering valuable assistance and info to help them make informed healthcare decisions. Top AARP - Healthcare customer service problems
Top AARP - Healthcare customer service problems
You can click the link above to get answers to almost any AARP - Healthcare customer service question, including step-by-step guides for even the most complex issues. You can also tell us about a new issue and get instant answers. Here's a sample of recent calls to AARP - Healthcare, and why they called. Does your reason for calling sound similar to any of these? Payment notices confusion: "I'd like to know why I keep getting these wanting my payment now." - From a call lasting 9m 34s, Sep 19, 2024 5:44 PM.
More AARP - Healthcare Customer Service Contacts
Phone isn't the only way to reach AARP - Healthcare customer service. We've listed the best other contact options below, by medium.
AARP - Healthcare Customer Help Desk / Web Support
medicare.uhc.com online customer service submission form. As a last — or sometimes only — resort, AARP Healthcare customer service is also available via their website. This often means digging through help articles just to find a form to submit your problem, rarely leading to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's the only option.
Conclusion and closing notes
Here you'll find AARP - Healthcare's best phone number, along with the current real-time wait on hold and tools designed to help you bypass those phone lines and speak directly with an AARP - Healthcare agent. We know this is their best phone number because 3,918 customers, just like you, have used this contact information over the past 18 months and shared their feedback with us. When you call 866-242-0247, the customer care team can typically help with common issues like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage, and other customer service needs. Instead of calling AARP - Healthcare right away, you might want to tell us about your issue first. That way, we can suggest the best way to get in touch with them, whether by phone or online. AARP - Healthcare actually has 3 phone numbers in total. It's often hard to figure out the best way to talk to AARP - Healthcare representatives, which is why we started putting all this information together, based on suggestions from our customer community. Please keep sharing your experiences with us so we can continue to make this free resource even better. Just to be clear, CallHelpdesk doesn't offer call center services or customer support for AARP - Healthcare. The two organizations aren't related at all. Instead, CallHelpdesk creates free tools and shares information to help customers dealing with companies like AARP - Healthcare. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to speak with a live human representative. We're constantly working on these tools to help customers like you (and us!) navigate those confusing phone menus, long hold times, and general customer service headaches. And as long as you keep sharing it with your friends and loved ones, we'll keep doing what we do.