This is Dick's Sporting Goods's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dick's Sporting Goods agent. This phone number is Dick's Sporting Goods's best phone number because 21,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-846-9997 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. The Dick's Sporting Goods call center that you call into has employees from St. Louis, MO / Jamaica and is open 24 hours, 7 days according to customers. In total, Dick's Sporting Goods has 2 phone numbers. It's not always clear what is the best way to talk to Dick's Sporting Goods representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Dick's Sporting Goods. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Dick's Sporting Goods. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Press 2, then 2, then 2 for free tools: Talk for me, Skip the wait, Schedule my call.
You could try our free service that calls and chats with customer service for you, then sends a report. Or, there's our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal, our team's also documented the Dick's Sporting Goods phone menu below.
We'll call and talk to Dick's Sporting Goods for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even speak with customer service for you, all completely free. You won't even have to learn the complicated path through their various phone options. Want to learn more about us calling for you?
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate menus, and even wait on hold for you, though you're welcome to do all the talking yourself. We'll let you know when a representative is on the line and ready to chat, so you won't have to worry about navigating confusing menu options or weaving through a maze. You can also learn all about skipping the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Dick's Sporting Goods phone number just to document their phone system. Here's how our research team describes the greeting you'll hear from the Dick's Sporting Goods phone system: "Please hold for the next available team member." And here's our latest tip for getting to a real person the fastest through their phone menu: "Don't press anything, a representative will come on the line." Below, you'll find some clips we've gathered from Dick's Sporting Goods's phone menus, along with tips that'll give you a good idea of what to expect when you call. We've also highlighted why each one is important.
Thanks for calling Dick's Sporting Goods, where every season kicks off! To help us improve, we might monitor or record this call. If you'd like to learn about our privacy policy, you can find it at w w w dot dicks sporting goods dot com. Please hold while we connect you with the next available teammate. We're doing our best to get you off the bench and back into the game. For answers to FAQs or to chat with a teammate, just head over to w w w dot dick sporting goods dot com. Hi there, and thanks again for calling Dick's Sporting Goods.
Dick's Sporting Goods operates the 877-846-9997 call center, which is open 24 hours, 7 days. The short answer's to call on a Monday. This observation and the following section are based on analyzing 900 calls made in the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you can schedule calls with Dick's Sporting Goods for a time that suits you, even letting it call, talk, wait on hold, or navigate on your behalf. We'll just quickly confirm you're ready before we place the call. So you can truly "set it and forget it." Schedule a call with Dick's Sporting Goods. Schedule a call with Dick's Sporting Goods. An important note: understanding busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're really just referring to the sheer volume of calls. Busiest times mean the most people are calling this Dick's Sporting Goods phone number, while least busy times naturally have fewer callers. But high call volume doesn't necessarily mean you'll have a long hold time. That's because companies like Dick's Sporting Goods staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait even during the busiest times. And when we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
Want to know the best time to call Dick's Sporting Goods? Sunday is their quietest day. On the flip side, Saturday is their busiest, seeing 39% more calls on average. We've based this on a sample of 900 calls made with our AI-powered, web-based phone in the last 90 days.
We found Monday has the shortest hold times. The longest wait, on average, is Sunday, a staggering 1642% longer than the minimum. There's more fluctuation in hold times weekly than in call volume. But with our free 'call and talk for me' or 'wait on hold for me' service, you won't need to worry about average waits. We cover it all: Sun Longest, Mon Shortest, Tue, Wed, Thu, Fri, Sat, Sun Longest, Mon Shortest.
So, Monday is the best day to call Dick's Sporting Goods. It's not their least busy day, but because hold times are shortest and it's still a busy day, it suggests Dick's Sporting Goods staffs up on Monday to handle the higher call volume. That makes it the best time to call.
If you've got a moment to read before calling Dick's Sporting Goods, we recommend checking out our articles on common issues. What's the return policy for Dick's Sporting Goods?
Dick's Sporting Goods has a really flexible and easy return policy. You can return most things within 60 days of buying them, whether you go to a store or do it online. If you're returning something in-store, just make sure to bring your purchase receipt or order confirmation email, plus the item in its original packaging. They'll give you your money back using the same payment method you originally used. To return something online, you can start the process through your online account or by getting in touch with customer service. Just a heads-up, you might have to pay for return shipping if you send items back online. Some things, though, like firearms, ammunition, and customized products, just can't be returned. For all the extra details and any exceptions to the return policy, you should definitely check out the Returns and Exchanges section on the Dick's Sporting Goods website. Also, do products sold at Dick's Sporting Goods come with a warranty?
Yep, products you buy at Dick's Sporting Goods definitely come with a warranty. Dick's Sporting Goods offers a limited warranty on most of their items. The exact terms and conditions can vary quite a bit, depending on the manufacturer and the type of product. Usually, it'll cover defects in materials and workmanship for a specific timeframe. However, some products might have additional warranties or require registration for extended coverage. It's always a good idea to check the product packaging or chat with a store associate for specific warranty information. Dick's Sporting Goods is committed to making sure customers are satisfied and will assist with warranty claims or inquiries to the best of their ability. Does Dick's Sporting Goods offer price adjustments?
Good news! Dick's Sporting Goods actually does offer price adjustments. If you happen to find a lower price on something you've purchased within 14 days, you can totally request a price adjustment and get the difference back. To qualify, the item needs to be the exact same brand, model, and color, plus it must be in stock at both Dick's Sporting Goods and the competitor's store. Just so you know, price adjustments aren't available for items bought online. To request one, simply bring your receipt and proof of that lower price to the customer service desk at any Dick's Sporting Goods store.
You can click the link above to find answers to pretty much any Dick's Sporting Goods customer service question, even step-by-step guides for the trickiest problems. You can also describe a new problem you're having and get immediate answers. Below, we've got a few examples of recent calls to Dick's Sporting Goods and what they were about. Do any of these sound like why you're trying to call? Golf iron warranty inquiry: "I was wondering if that's, like, a warranty through y'all or if that's a warranty through Tidalis." – This was from a call that lasted 8m 49s on Feb 2, 2025, at 5:24 PM. Inquiring about product availability: "I was looking for something in particular that you did have my size in." – From a call lasting 26m 14s on Jan 28, 2025, at 11:50 PM. Shoe availability inquiry: "I'm trying to purchase this stow shoe." – This call took 5m 42s on Jan 25, 2025, at 5:59 PM. Looking for a specific shoe: "I'm trying to locate a shoe in my district." – That call was 4m 28s on Jan 25, 2025, at 5:52 PM. Order wasn't received: "I placed an order and I never received it." – It lasted 3m 47s on Jan 13, 2025, at 8:51 PM. We get all this information about why customers call Dick's Sporting Goods from issues they've reported to CallHelpdesk. They're all Dick's Sporting Goods issues reported to CallHelpdesk.
You've got other ways to contact Dick's Sporting Goods customer service besides calling. We'll list the best options by medium below.
Head to dickssportinggoods.com and click "Chat Now Live Help." If phone service isn't available or wait times are long, many prefer chat as a next-best option. Some even like it more than calling! Luckily, Dick's Sporting Goods offers this.
If it's your last, or sometimes only, option, you can reach Dick's Sporting Goods customer service via their website, dickssportinggoods.com. You might have to dig through help articles just to find a form and "be allowed" to submit your problem, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's your only option.
Here's Dick's Sporting Goods's best phone number! You'll also find the real-time current wait on hold, plus some handy tools for skipping right through those phone lines to get straight to a Dick's Sporting Goods agent. We call this their best number because an incredible 21,918 customers, just like you, have used this contact information over the last 18 months and shared their valuable feedback with us. When you call 877-846-9997, you'll reach their customer care unit. They commonly help with things like Returns, canceling or changing an order, tracking a shipment, handling a complaint, and various other customer service issues you might have. Good to know: the Dick's Sporting Goods call center you're calling into has employees based in St. Louis, MO, and Jamaica. Plus, according to customers, it's open 24 hours a day, 7 days a week. Dick's Sporting Goods actually has 2 phone numbers in total. It's not always clear what the best way is to talk to Dick's Sporting Goods representatives. That's why we started compiling all this helpful information, built directly from suggestions shared by our customer community. Please keep sharing your experiences so we can continue to improve this free resource for everyone. Just a quick note: CallHelpdesk doesn't provide call center services or customer support operations for Dick's Sporting Goods. The two organizations aren't related at all. Instead, CallHelpdesk builds free tools and shares information