📄 Original Content
2428 wordsAlaska Airlines Customer Phone Numbers
Central Baggage
877-815-8253How do I get through the phone menu to a live person?
Let us call and talk to Alaska Airlines for you
We can get a live person on the line for you
Heard when the phone system first answers
They may ask your reason for calling (instead of a menu)
Due to wintry conditions in the Seattle area, we are experiencing very long hold times and sincerely apologize for this. If you need assistance, we are here to help. However, if the reason for your call is not urgent, please try us back at a later date."
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call Alaska Airlines
Calling this Alaska Airlines Customer Number
When you call the customer service line for Alaska Air, you first interact with an automated messaging system. It thanks you for calling, says it records calls for quality purposes, and then offers a Spanish language option (press 2 for Spanish). Having an alternative language option is great! It increases caller accessibility and is greatly appreciated.
After these opening statements, you're not presented with a standard phone menu. Unfortunately (in my opinion), a voice-activated messaging system asks how it can help you. I really dislike voice-activated messaging systems; in my opinion, they're far too buggy to be as ubiquitous as they are. They never seem to properly understand you and operate slowly enough to be just the right amount of infuriating after maybe five minutes. You know what I mean? Never mind the fact that many people who are calling customer service lines in the first place are already frustrated and just want to speak to a real human being, not a half-functional AI system.
If you don't say anything when the system asks how it can help you, it says, "What can I do for you?" If you still don't say anything, it says we must have a bad connection, thanks you for calling, asks you to call again at a later time, and then automatically terminates the call. From a customer service standpoint, this is wild to me.
Typically, companies that use voice activation include keypad options to increase ease and accessibility; they will also often give you suggestions on what to say, to let you know what types of words or phrases are readily accepted and understood by the system. Alaska Air did neither; they simply asked an open-ended question in a few different ways, then gave up and ended the call.
I wasn't able to reach a representative. Generally, airline reps are really wonderful; I imagine Alaska Air's are as well. Too bad I didn't get to see for myself because of their buggy automated messaging system!
Why Customers Call Alaska Airlines
What is the Alaska Airlines Mileage Plan and how does it work?
Does Alaska Air offer any special services for passengers with disabilities?
Top Alaska Airlines customer service problems
More Alaska Airlines Customer Service Contacts
Alaska Airlines Customer Service Live Chat
Alaska Airlines Customer Service on X (formerly Twitter)
Alaska Airlines Customer Help Desk / Web Support
Conclusion and closing notes
This is Alaska Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Airlines agent. This phone number is Alaska Airlines's best phone number because 8,502 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-7522 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Alaska Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or chat. In total, Alaska Airlines has 2 phone numbers. It's not always clear what is the best way to talk to Alaska Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Alaska Airlines. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Alaska Airlines. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
2460 wordsAlaska Airlines Customer Phone Numbers
Central Baggage
Call this Alaska Airlines number Mon-Sun 6am-10pm PST; you'll reach a real human. Plus, there are free tools: Talk for me, Skip the wait, Schedule my call.
How do I get through the phone menu to a live person?
You can use our free service that'll call and talk to customer service for you, then send a report. Or, there's our other free service that waits on hold and lets you know when a human rep is on the line. If neither of those appeals, our team has also documented the phone menu for Alaska Airlines below.
Let us call and talk to Alaska Airlines for you
Let us call and talk to Alaska Airlines for you. Our AI-powered phone can dial, navigate the phone menu, wait on hold, and even speak with customer service on your behalf, totally free. You won't even need to worry about their various phone options. Find out more about how we call for you.
We can get a live person on the line for you
We can even get a live person on the line for you. That same free CallHelpdesk Phone can call, navigate the menus, and wait on hold for you, though you're welcome to do all the talking. We'll let you know when a representative is on the line and ready to chat, so you won't have to worry about navigating confusing menu options or getting lost in the maze. You can learn how to skip the hold time. And you can also find out how to skip the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all of these free tools are completely optional. Our CallHelpdesk researchers routinely call this Alaska Airlines phone number to document their phone system. Here's how our research team describes the Alaska Airlines phone system's greeting: "In a word or two, how can I help you?" (You'll need to respond to that question.) Here's our latest tip for navigating their phone menu to reach a real person as quickly as possible: When they ask, "What can I help you with today?" just say "Representative," then stay on the line for a representative. Below, you'll find some clips we've gathered from Alaska Airlines's phone menus and tips to give you a good idea of what you'll encounter when you call. We've also highlighted why they're important.
Heard when the phone system first answers
Thanks for calling Alaska Airlines. We're currently experiencing extremely high call volumes, so wait times are longer than usual. If you're calling about a refund, please head over to alaska air dot com to use our self-service options there. Should you have any trouble processing your refund online, you can always call us back at a later date, even after your scheduled flight. If you need to reschedule a flight and can't do it yourself online, please stay on the line for the next available agent. We're really sorry for the long wait, and we'll be with you just as soon as we can.
They may ask your reason for calling (instead of a menu)
Thanks for calling Alaska Airlines. Just so you know, we record calls for quality. Due to the wintry conditions in the Seattle area, we're experiencing unusually long hold times, and we sincerely apologize for the wait. If you need assistance, we're here to help. However, if your call isn't urgent, please try calling us back at a later date.
What are the hours and when should I call?
Alaska Airlines operates the call center for the 800-252-7522 number, and it's open 24 hours, 7 days. The short answer is, you should call on a Wednesday. This comes from analyzing 1,377 calls made in the last 90 days with our free, web-based phone (see above).
Call when they- and you- are open
Our free AI-powered phone isn't just for calling, talking, waiting on hold, or navigating for you. You can also use it to schedule calls with Alaska Airlines for a time that works best for you – when they're open, of course. We'll just confirm you're ready before making the call, you know, just in case. That means you can truly "set it and forget it" well in advance. Here's an important note about busy times, hold times, and what we mean by the 'best time to call.' When we talk about 'busy' or 'less busy' times, we're really just referring to how many calls are coming in. The busiest times are when the most people are calling this Alaska Airlines phone number – and naturally, the least busy times have fewer callers. Now, a high call volume doesn't necessarily mean you'll be stuck on hold forever when you call. Companies like Alaska Airlines staff their call centers differently throughout the day and week. So, you might actually find yourself waiting less, even during the busiest periods! When we talk about the 'best time to call,' we're looking for that sweet spot: lower call volume *and* shorter wait times combined.
The least busy time to call
If you're trying to reach Alaska Airlines, Saturday's the least busy day to call. Monday's the busiest, averaging 24% more phone calls. This info comes from a sample of 1,377 calls made with our AI-powered, web-based phone in the last 90 days. Sun Mon Busiest Tue Wed Thu Fri Sat Quietest Mon Busiest Sat Quietest
The shortest wait on hold
Wednesdays typically have the shortest hold times, according to our measurements. The longest average wait in the queue happens on Sunday, and that's a huge 596% longer than the minimum. It's clear that hold times fluctuate more throughout the week than call volume does. But honestly, if you use our free "call and talk for me" or "wait on hold for me" service, you don't really have to worry about average wait times at all. call and talk for me wait on hold for me Sun Longest Mon Tue Wed Shortest Thu Fri Sat Sun Longest Wed Shortest
The best time to call Alaska Airlines
So, Wednesday is actually the best day to call Alaska Airlines. While it's not the quietest day, the shortest hold times, coupled with the fact that it's a busier day, suggest that Alaska Airlines staffs up to handle more calls. That's why it's the ideal time to get through.
Calling this Alaska Airlines Customer Number
By Christian Allen By Christian Allen So, you've called Alaska Air's customer service, right? The first thing you'll hit is their automated system. It does the usual: thanks you for calling, mentions that calls are recorded for quality, and then gives you the option for Spanish (just press 2). Having a Spanish option is fantastic, really! It definitely makes things more accessible for callers, which is always a plus. But after those initial messages, you won't find your typical phone menu. Instead, and this is where I get a bit frustrated, a voice-activated system pops up, asking how it can help. Personally, I can't stand voice-activated systems; they just seem way too buggy to be everywhere they are. They never quite get what you're saying and move at a pace that's just slow enough to get seriously annoying after, say, five minutes. You know that feeling, right? And let's not forget, a lot of people calling customer service are already pretty fed up and just want to talk to an actual person, not some half-baked AI. If you stay silent when it asks how it can help, it'll repeat, "What can I do for you?" Keep quiet again, and it'll decide you have a bad connection, thank you for calling, tell you to try again later, and then just hang up on you. From a customer service perspective, that's just wild to me. Usually, companies using voice activation will at least offer keypad options for easier access, and they'll often give you hints on what to say, so you know which words or phrases the system actually understands. Alaska Air did neither of those things; they just kept asking an open-ended question in different ways, then basically threw in the towel and ended the call. I couldn't reach a rep. Airline reps are usually great, and I bet Alaska Air's are too. It's a shame I didn't get to find out, thanks to their buggy automated messaging system! Christian's been writing about long hold times and customer service nightmares since 2010. He's even been featured in Bloomberg, the Wall Street Journal, and the Boston Globe.
Why Customers Call Alaska Airlines
If you've got a moment to read before calling Alaska Airlines, we recommend checking out some of our articles on specific problems. What's the Alaska Airlines Mileage Plan and how does it work?
What is the Alaska Airlines Mileage Plan and how does it work?
The Alaska Airlines Mileage Plan is a fantastic frequent flyer program that really rewards you for flying with Alaska Airlines, as well as their partner airlines. It lets members gather up miles and then use them for things like award flights, upgrades, or even other cool travel perks. You'll earn miles depending on the distance you fly and your fare class, and elite status members even get bonus miles. The program also gives you chances to earn miles through all sorts of partners, like credit card companies, hotels, and car rental agencies. You can easily log into your account online to keep an eye on your mileage balance, check out your flight history, and manage any bookings. The Mileage Plan has different elite status tiers, which get you extra benefits such as priority boarding, complimentary upgrades, and waived fees. It's a really valuable program for frequent travelers wanting to maximize their travel rewards and enjoy exclusive perks. By the way, does Alaska Air offer any special services for passengers with disabilities?
Does Alaska Air offer any special services for passengers with disabilities?
Absolutely, Alaska Air is dedicated to offering special services for passengers with disabilities. We really put the comfort and accessibility of all our customers first. To make sure your trip goes smoothly, we've got a bunch of services available, like wheelchair assistance, accessible seating, and you can even bring your own assistive devices. Plus, we have trained staff ready to help and guide you every step of the way during your journey. If you have a visual disability, you can ask for braille signage and audio safety briefings. And for those with hearing impairments, we've got visual safety demonstrations and hearing aid compatibility. Should you need any specific accommodations or have more questions, we suggest getting in touch with our Special Services team at least 48 hours before your flight is scheduled. Here at Alaska Air, our goal is to make air travel accessible for absolutely everyone. Top Alaska Airlines customer service problems
Top Alaska Airlines customer service problems
Click the link above for answers to nearly any Alaska Airlines customer service question, including step-by-step guides for even the most complex issues. You can also detail a new issue and get answers instantly. Below are some examples of recent calls to Alaska Airlines, and what they were about. Do any of these sound like why you're calling? For instance: "Hi, I'm looking to change my reservation to arrive earlier." This call took 2m 55s on Feb 3, 2025 11:45 AM, and was logged as Add voucher to ticket. Or this one: "I wanna add a hundred dollar voucher to the ticket I just bought on February twentieth." That call lasted 5m 25s on Jan 29, 2025 10:17 PM; it was logged as Change of reservation. Finally: "I need to change a reservation." This one took 2m 40s on Jan 27, 2025 11:51 PM. We get information about why customers call Alaska Airlines from issues they've reported to CallHelpdesk. Alaska Airlines issues reported to CallHelpdesk.
More Alaska Airlines Customer Service Contacts
There's more than just calling to contact Alaska Airlines customer service. We've listed the best options below, by method.
Alaska Airlines Customer Service Live Chat
You can use this link to chat with customer service. When phone service isn't available or wait times are long, many people find chat's a great alternative. Some even prefer it over calling! Luckily, Alaska Airlines provides this option.
Alaska Airlines Customer Service on X (formerly Twitter)
Alaska Air's Twitter page Alaska Airlines, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and it's useful if you've got an X/Twitter account.
Alaska Airlines Customer Help Desk / Web Support
If it's your last, or sometimes only, option, you can reach Alaska Airlines customer service through their website. It usually means sifting through help articles to find a form just to submit your issue, and you'll rarely get to speak to someone in real-time. That's why CallHelpdesk doesn't recommend it unless there's no other choice.
Conclusion and closing notes
Here's the best phone number for Alaska Airlines, along with how long you might wait on hold right now and handy tools to help you skip those phone lines and get straight to an agent. We know this is Alaska Airlines's top phone number because 8,502 customers, just like you, have used it in the past 18 months and shared their experiences with us. The customer care team answering calls at 800-252-7522 typically helps with things like Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem, and other common customer service issues. Instead of calling Alaska Airlines right away, it's a good idea to tell us about your problem first. That way, we can suggest the best way to reach them, whether it's by phone, web, Twitter, or chat. Alaska Airlines actually has 2 phone numbers in total. It can be tough to figure out the best way to talk to Alaska Airlines representatives, so we started putting together all this info based on what customers like you told us. Please keep sharing your experiences so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually run call centers or handle customer support for Alaska Airlines. The two organizations aren't connected at all. What we do is build free tools and share information to help customers of companies like Alaska Airlines. For big companies, that includes tools like our CallHelpdesk Phone. It lets you call a company but completely bypass waiting on hold to get a live human rep. We're always working to improve these tools to help customers like you (and us!) navigate those confusing phone menus, long hold times, and general customer service headaches. As long as you keep sharing this with your friends and family, we'll keep doing what we do.