This is Alight.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alight.com agent. This phone number is Alight.com's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 516-367-1095 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Alight.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Alight.com has 1 phone number. It's not always clear what is the best way to talk to Alight.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Alight.com. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Alight.com. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Our team at CallHelpdesk regularly calls this Alight.com phone number to document how their phone system works. Good news! Our latest tip for quickly reaching a real person is that calling this Alight.com number should connect you directly to a human being. Honestly, much of the other information on this page isn't even necessary, since this Alight.com phone number is a direct line to a human being. They staff the line well, so you should expect a very short wait on hold, or even no wait at all, as long as you call during business hours. Plus, we haven't encountered any phone menus you'd need to navigate when calling this number.
Alight.com operates the call center for 516-367-1095, Mon-Fri 9:30am-6pm ET. The short answer? Try calling on a Friday. This observation and the following details come from analyzing 46 calls we made over the last 90 days with our free, web-based phone (see above). It's important to note the difference between busy times, hold times, and the best time to call. When we talk 'busy' or 'less busy,' we're referring to call volume. The busiest times mean more people are calling this Alight.com number (and least busy times have fewer callers). But high call volume doesn't necessarily mean a long hold time. Companies like Alight.com staff their call centers differently by day and time, so you might actually find a shorter wait during the busiest periods. When we say 'best time to call,' we mean the optimal mix of lower call volume and shorter wait times.
Friday's the least busy day to call Alight.com, while Tuesday's the most busy. We've based this on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest hold times were on Monday. On average, you'll wait longest in the queue on Thursday.
So, the best day to call Alight.com is Friday. It's not actually the day with the absolute shortest wait on hold, but we still recommend it because it hits that sweet spot of low call volume and quick hold times. Plus, we think Alight.com does a good job staffing their call center on Fridays. Just to put this in perspective again, this phone number doesn't have a phone menu or long waits to begin with. Usually, someone picks up right away if you call during their opening hours. If there is any wait at all, it's typically super short.
Besides calling, there are other ways to reach Alight.com customer service. We've listed the best contact methods below, by medium.
Just click "Live Help" in the upper right. If phone customer service isn't available or the wait times are long, many people prefer chat as the next best option. Some even prefer it to calling. Luckily, Alight.com provides this!
Here's Alight.com's best phone number! You'll also find real-time updates on current wait times and handy tools to help you skip the phone lines and get straight to an Alight.com agent. We think this is their top number because 276 customers, just like you, have used this contact info over the last 18 months and given us their feedback. When you call 516-367-1095, their customer care team can usually help with common issues like Returns, canceling or changing an order, tracking an order, complaints, and other customer service questions. Instead of calling Alight.com right away, why not describe your issue to us first? We can then recommend the best way to reach them, whether that's by phone or chat. Alight.com actually only has 1 phone number available. It's often hard to figure out the best way to talk to Alight.com representatives, which is why we started compiling all this information based on suggestions from our customer community. Please keep sharing your experiences; it helps us continuously improve this free resource for everyone. Just so you know, CallHelpdesk doesn't provide any call center services or customer support for Alight.com. The two organizations aren't related at all. CallHelpdesk builds free tools and shares helpful information to assist customers of companies like Alight.com. For large companies, this includes tools like our CallHelpdesk Phone. It lets you call a company and skip the frustrating wait on hold to get