press one now. To purchase a policy, press two."
I'm going to be embarking on a cruise soon that will land in many ports throughout Europe, but since I'm from America I'm a bit concerned about what happens while I'm traveling aboard. I don't anticipate health issues, but you never know and I've booked a few cruises back-to-back so I'm going to be overseas for awhile. This is going to be my big adventure, but since I need to be safe while doing it, I decided to call Allianz Insurance to talk about their travel insurance. That seemed like the smartest way to approach the issue.
Given that they sell travel insurance globally, it seems like Allianz would receive a lot of phone traffic. Plus, when emergencies arise then people have to place claims so I think they probably have phone lines open around the clock. That doesn't mean that they necessarily have great phone service so I didn't really know what to expect. I was pleasantly surprised however to find out that they actually have an easy-to-use phone system. All I had to do was listen to a few recorded messages and then I was transferred to a live person in under two minutes. That was pretty impressive for a customer service call line.
When I first called, an automated message told me, "Thank you for calling Allianz Global Assistance. Thank you for calling, we appreciate your service. For immediate service to modify an existing policy, file a claim, or check the status of a claim, please use our website, www.allianztravelinsurance.com."
This concerned me at first because I thought it meant they weren't going to offer me live services, but after a pause, the automated voice continued, "If you are a travel agent, press 1 now. Otherwise, please listen to the following options. If you are experiencing an emergency while traveling, press 1. To purchase a policy, press 2. For customer service, press 3. To file a claim, press 4. If you have already filed a claim, press 5."
I chose option 2, and then a recorded message stated, "Please not that your call may be monitored or recorded for insurance purposes." I expected a hold line to start soon after, but I was instantly connected to a live person named Derrick who greeted me in a very friendly tone. Derrick spoke very broken English which was the one downside of the phone conversation, but I was patient and he was willing to repeat himself so we made it work. Given I was able to talk to someone so quickly, I didn't mind showing a little extra patience to get the information I needed.
This is Allianz Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allianz Insurance agent. This phone number is Allianz Insurance's best phone number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-8300 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Allianz Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allianz Insurance has 3 phone numbers. It's not always clear what is the best way to talk to Allianz Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Allianz Insurance. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Allianz Insurance. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
If you're a Claims Travel agent, press 1. For an emergency, press 1. To purchase a policy, press 2. For customer service, press 3. To file a claim, press 4. If you've already filed a claim, press 5. If you're unable to make a selection, please hold for assistance. Check out our free tools: Talk for me, Skip the wait, Schedule my call.
You'll reach a real person when you call this Allianz Insurance number. For contract holders starting a new claim or reporting the loss of a loved one, press 1. Producers or MFOs, press 2. Registered representatives, press 3. Receptionist, press 4. If you know your party's extension, press 5. Don't forget our free tools: Talk for me, Skip the wait, Schedule my call.
You could try our free service that'll call and talk to customer service for you, then send a report. Or, we've got another free service that just waits on hold and tells you when a human rep is on the line. If those aren't quite what you're looking for, our team's also documented the phone menu for Allianz Insurance below.
Let us handle calling Allianz Insurance for you. Our AI powered phone can dial, navigate the menu, wait on hold, and even speak with customer service on your behalf, completely free. You won't even need to figure out the path through all the phone options. Learn more about us calling for you.
We can get a live person on the line for you. Our free CallHelpdesk Phone can handle the dialing, menu navigation, and waiting on hold for you, though you're welcome to do all the talking yourself. We'll let you know when a representative is on the line and ready to chat, so you won't have to worry about changing menu options or trying to figure out the system. You can learn about skipping the hold time. And you can find out how to skip the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are completely optional. Our CallHelpdesk researchers regularly call this Allianz Insurance phone number to document their phone system. Here's how our research team describes the Allianz Insurance phone system's greeting: Travel agents, press 1. Emergency, press 1. Purchase policy, press 2. Customer service, press 3. To file a claim, press 4. If you have already filed a claim, press 5. If you are unable to make a selection, please hold the line for assistance. And here's our latest tip for getting to a real person fastest through the phone menu: Don't press anything, just hold for a representative. We've included some snippets we've found from Allianz Insurance's phone menus and tips below. They should give you an idea of what you'll run into when you call. We've also explained why they're important.
Thanks for calling Allianz Global Assistance! We really appreciate your business. For the quickest service to modify an existing policy, file a claim, or check the status of a claim, please use our website at w w w dot allianz travel insurance dot com. That's a l l I a n z travel insurance dot com. If you're a travel agent, or if you've already filed a claim, press five. To hear these options again, press nine. If you're unable to make a selection, please just hold the line for assistance. Press one now. To purchase a policy, press two.
Allianz Insurance operates their 800-284-8300 call center 24 hours, 7 days. The short answer's you should call on a Tuesday. We've based this observation and the next section on analyzing 189 calls made over the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you can have us call, talk, wait on hold, or even navigate for you. Plus, you can schedule your call with Allianz Insurance for a time that works best for you and when they're open. We'll confirm you're ready before we place the call, just in case. That way, you can "set it and forget it" well in advance. Now, an important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're simply referring to the volume of calls. The busiest times are when the most people are calling this Allianz Insurance phone number, while the least busy times naturally have fewer callers. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Allianz Insurance staff their call centers differently throughout the day and week. Because of this, you might even experience a shorter wait on hold during what seem like the busiest times. So, when we mention the "best time to call," we're talking about that sweet spot: the ideal combination of lower call volume and shorter wait times.
Saturday is the quietest day to call Allianz Insurance. Monday, however, is the busiest, averaging 310% more phone calls. Keep in mind, this data comes from a sample of 189 calls made with our AI-powered, web-based phone in the last 90 days. So, Monday's your busiest, and Saturday's your quietest.
Turns out, Thursdays have the shortest hold times. The longest wait in the queue, on average, hits on Friday. But honestly, if you're using our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me
To sum it up, Tuesday's the best day to call Allianz Insurance.
By Jeff Whelpley By Jeff Whelpley I'm going to be embarking on a cruise soon that will land in many ports throughout Europe, but since I'm from America I'm a bit concerned about what happens while I'm traveling aboard. I don't anticipate health issues, but you never know and I've booked a few cruises back-to-back so I'm going to be overseas for awhile. This is going to be my big adventure, but since I need to be safe while doing it, I decided to call Allianz Insurance to talk about their travel insurance. That seemed like the smartest way to approach the issue. Given that they sell travel insurance globally, it seems like Allianz would receive a lot of phone traffic. Plus, when emergencies arise then people have to place claims so I think they probably have phone lines open around the clock. That doesn't mean that they necessarily have great phone service so I didn't really know what to expect. I was pleasantly surprised however to find out that they actually have an easy-to-use phone system. All I had to do was listen to a few recorded messages and then I was transferred to a live person in under two minutes. That was pretty impressive for a customer service call line. When I first called, an automated message told me, "Thank you for calling Allianz Global Assistance. Thank you for calling, we appreciate your service. For immediate service to modify an existing policy, file a claim, or check the status of a claim, please use our website, www.allianztravelinsurance.com." www.allianztravelinsurance.com This concerned me at first because I thought it meant they weren't going to offer me live services, but after a pause, the automated voice continued, "If you are a travel agent, press 1 now. Otherwise, please listen to the following options. If you are experiencing an emergency while traveling, press 1. To purchase a policy, press 2. For customer service, press 3. To file a claim, press 4. If you have already filed a claim, press 5." I chose option 2, and then a recorded message stated, "Please not that your call may be monitored or recorded for insurance purposes." I expected a hold line to start soon after, but I was instantly connected to a live person named Derrick who greeted me in a very friendly tone. Derrick spoke very broken English which was the one downside of the phone conversation, but I was patient and he was willing to repeat himself so we made it work. Given I was able to talk to someone so quickly, I didn't mind showing a little extra patience to get the information I needed. Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at CallHelpdesk. He's also a Google GDE and involved in the Angular community.
If you've got a moment to read before you call Allianz Insurance, we suggest checking out our articles on specific issues. What types of insurance does Allianz offer?
Allianz Insurance in Australia offers a wide range of insurance products, so you can find just what you need. Our insurance offerings include car insurance, which covers you for accidents, theft, and damage to your vehicle. We also offer home insurance, protecting your property from things like fire, theft, and natural disasters. For extra peace of mind, we also provide landlord insurance, covering landlord-related risks like lost rent and tenant damage. Allianz offers comprehensive travel insurance, making sure you're covered for emergency medical expenses, trip cancellations, and even lost luggage. We also provide life insurance, giving your loved ones financial security if something happens to you. Plus, we offer boat insurance, business insurance, and personal accident insurance to suit your specific needs. Ultimately, Allianz Insurance aims to give you comprehensive coverage for all sorts of insurance needs. So, what's the cancellation policy for Allianz Insurance policies?
With Allianz Insurance policies, customers can cancel within a specific timeframe and get a refund. The exact terms and conditions vary, though, depending on the policy type and country. For most policies, you'll get a free-look period, typically 14 days, where you can cancel without penalty and receive a full refund of premiums paid. After this period, cancellations might be subject to a cancellation fee or a deduction from the refund amount. It's really best to review your specific terms and contact Allianz Insurance directly to understand the cancellation policy applicable to your particular policy. What types of travel insurance plans does Allianz Insurance offer?
Allianz Insurance offers a comprehensive range of travel insurance plans to cater to various needs. We understand that travels can be unpredictable, and that's why we offer different coverage options to ensure peace of mind. Our basic plan provides essential protection, covering trip cancellation, medical emergencies, lost luggage, and travel delays. For those seeking more extensive coverage, our comprehensive plan includes additional benefits like emergency medical transportation, baggage delay, and 24/7 travel assistance. Frequent travelers can benefit from our annual plan, which offers coverage for multiple trips throughout the year. Lastly, we also offer specialized plans such as rental car insurance, travel insurance for students and groups, and coverage for sports and adventure activities. Whatever your travel needs may be, Allianz Insurance has you covered. Top Allianz Insurance customer service problems
Click the link above for answers to most Allianz Insurance customer service questions, even complex ones with step-by-step guides. You can also describe a new issue for instant answers. Here's a sample of recent Allianz Insurance calls and their purpose. Do any match why you're calling? Roadside assistance request: "I need help. I'm driving back from church and my car broke down in the road." – This call lasted 7m 57s on Jun 6, 2024, at 6:58 PM. Clarification on form completion: "I have a form I need to fill out with tax questions and I don't know the answers." – That call lasted 3m 16s on Feb 26, 2024, at 9:34 PM. We gather information on why customers call Allianz Insurance from issues reported to CallHelpdesk.
Calling isn't the only way to reach Allianz Insurance customer service. Here are the best options, broken down by type.
For Allianz Insurance customer service at allianztravelinsurance.com, online support should really be your last resort – sometimes it's the only one. You'll often have to dig through help articles just to find a form to submit your problem, and it rarely gets you a real-time conversation. That's why CallHelpdesk doesn't recommend it unless you have no other choice.
Here's Allianz Insurance's best phone number, including the real-time wait on hold and tools to skip the lines and reach an agent directly. We consider this their top number because 4,194 customers, just like you, have used it over the last 18 months and given us feedback. The customer care team answering calls to 800-284-8300 typically helps with issues like getting insurance, making/chasing a claim, coverage questions, overcharges/strange charges, renewing coverage, and other general service issues. Instead of calling Allianz Insurance directly, tell us your issue first; we might recommend the best way to contact them, whether by phone or web. Allianz Insurance has 3 phone numbers in total. It's often hard to know the best way to speak with Allianz Insurance reps, so we've compiled this info from our community's suggestions. Please keep sharing your experiences so we can keep improving this free resource. CallHelpdesk doesn't offer call center services or customer support for Allianz Insurance. The two organizations aren't related. CallHelpdesk creates free tools and shares information to help customers of companies like Allianz Insurance. For large companies, this includes tools like our CallHelpdesk Phone, letting you call a company and skip waiting on hold for a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and loved ones, we'll keep doing this.