Aloft Hotels

Company #450
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📄 Original Content

2070 words

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aloft Hotels below.

Let us call and talk to Aloft Hotels for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
CallHelpdesk researchers routinely call this Aloft Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Aloft Hotels number should go right to a real human being
Below are some clips we've found from Aloft Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"Thank you for calling Aloft. If you are calling to book a new I'm not quite sure what you mean. If you are I still didn't hear you clearly. Press one if you're calling to book a new reservation.
Or press two for help with something else.
Before I transfer you, if you are currently a Marriott Bonvoy member, please say or enter your Marriott Bonvoy number or the telephone number associated with your account now."
Excerpt from a call with Aloft Hotels
Friday, January 5, 2024 6:40 PM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Aloft.
If you are calling to book a new reservation, please say new reservation or press one.
Otherwise, tell me in a few words. How may I assist you today?"
Excerpt from a call with Aloft Hotels
Thursday, March 21, 2024 1:34 AM

They may ask you to say or enter information

"Thank you for calling Aloft. Would you be interested in learning more about the Marriott Bonvoy Bevy American Express card?
Eligible applicants can earn eighty five thousand bonus points Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Aloft Hotels
Thursday, January 4, 2024 8:27 PM

The first phone menu

"Thank you for calling Aloft. If you are I'm not I still didn't hear you clearly. Before I transfer sorry. I'm sorry. I didn't understand. In order to help you, I need to know who's calling. Or to enter your phone number, press two.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with Aloft Hotels
Tuesday, February 27, 2024 10:09 PM
In fact, much of this information on this page is superfluous because this Aloft Hotels phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Aloft Hotels operates the call center for this 877-462-5638 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 482 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Aloft Hotels at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aloft Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aloft Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Aloft Hotels is Sunday. The most busy day to call is Friday, which averages 114% more phone calls by comparison. Again, this is based on a sample of 482 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Aloft Hotels

In summation, the best day to call Aloft Hotels is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Aloft Hotels staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Aloft Hotels

If you have time to do a bit of reading before you call Aloft Hotels, we recommend you read over some of our problem-specific articles.

Are pets allowed at Aloft Hotels?

Yes, Aloft Hotels welcomes pets. We understand that furry companions are part of the family and deserve a comfortable stay too. We happily accommodate dogs up to 40 pounds in weight. Upon arrival, our four-legged guests will receive a special pet-friendly bag full of treats and toys. Aloft Hotels provide designated areas for pets to relieve themselves, ensuring a clean and convenient environment. Please note that a non-refundable fee may apply to cover additional cleaning costs, and we kindly request that pets be leashed or in a pet carrier in public spaces. At Aloft Hotels, we strive to provide a warm and welcoming experience for all guests, including our furry friends.

Is parking available at Aloft Hotels?

Yes, parking is available at most Aloft Hotels. We understand the importance of convenient parking for our guests, and therefore, we offer both self-parking and valet parking options. Our parking facilities are secure and well-maintained, providing peace of mind for our guests. Please note that some Aloft Hotels may have limited parking spaces, especially in busy city centers, so it is advisable to check with your specific hotel for availability. Additionally, charges may apply for parking services, which will be clearly communicated upon check-in or through our website. Whether you are staying for business or leisure, we strive to make your stay enjoyable and hassle-free, including parking options that suit your needs.

What amenities are available at Aloft Hotels?

Aloft Hotels offer a range of amenities to ensure a comfortable and enjoyable stay. Our modern and vibrant rooms feature plush bedding, Bliss Spa bath amenities, and complimentary high-speed Wi-Fi. Stay connected and productive with the ergonomic workspace and plug-and-play connectivity station. Unwind and have fun at our Re:charge fitness center, complete with state-of-the-art equipment or take a refreshing dip in our Splash pool. For those looking to socialize, W XYZ bar serves signature cocktails and live music events. Our 24/7 Re:fuel pantry provides grab-and-go snacks and drinks when you need a quick bite. Aloft Hotels also offer pet-friendly accommodations, so your furry friends can enjoy the stay too. With our array of amenities, we strive to make your visit exceptional and unforgettable.

Top Aloft Hotels customer service problems

Click the link above to get answers to just about any Aloft Hotels customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Aloft Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about staycation: "I decided to call you guys because my whole stay was miserable."
- From a call lasting 7m 54s , Jan 15, 2025 9:02 PM
Refund request for charges: "We want resolving the issue with the wrong credit card charge."
- From a call lasting 19m 49s , Jan 5, 2025 9:37 PM
Water issue in hotel: "I don't have water inside of my hotel room."
- From a call lasting 12m 54s , Dec 28, 2024 8:04 PM
Denied hotel check-in: "And I went to check-in, and they told the guy behind the counter told me that I did not look like my ID."
- From a call lasting 12m 7s , Dec 21, 2024 6:23 AM
Requesting reservation compensation: "I'm hoping I can get somebody that can help me."
- From a call lasting 11m 55s , Dec 19, 2024 9:52 PM
Cancel a reservation: "I need to cancel a reservation, please."
- From a call lasting 4m 50s , Dec 3, 2024 5:28 PM
Information about why customers call Aloft Hotels is extracted from issues that customers have reported to CallHelpdesk.
Aloft Hotels issues reported to CallHelpdesk

Conclusion and closing notes

This is Aloft Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aloft Hotels agent. This phone number is Aloft Hotels's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-462-5638 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Aloft Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Aloft Hotels has 1 phone number. It's not always clear what is the best way to talk to Aloft Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

CallHelpdesk does not provide call center services or customer support operations for Aloft Hotels. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Aloft Hotels. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Humanized Content

2042 words

How do I get through the phone menu to a live person?

We've got a free service that'll call and talk to customer service for you, then send you a report. Or, use our other free service that waits on hold and tells you when a human rep is on the line. If those options don't appeal, our team has also documented the phone menu for Aloft Hotels below.

Let us call and talk to Aloft Hotels for you

We'll call Aloft Hotels and chat with them on your behalf. Our AI can dial, navigate phone menus, wait on hold, and even speak with customer service – all for you, completely free. You won't even have to worry about navigating complicated phone options. Learn more about how we can call for you.

We can get a live person on the line for you

We can even get a live person on the line for you. That same free CallHelpdesk Phone can call, navigate menus, and even wait on hold for you, though you can definitely choose to do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about navigating menu options or finding your way through a phone maze. You can also learn how to skip the hold time entirely. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Aloft Hotels phone number to keep tabs on their phone system. Here's our latest tip for getting through their phone menu to a real person the fastest: calling this Aloft Hotels number should connect you directly to a real human being. Below, you'll find some clips we've gathered from Aloft Hotels's phone menus, along with tips that should give you a good idea of what to expect when you call. We've also highlighted why each of them is important.

They may need the phone number on your account

Thank you for calling Aloft. I'm sorry, I didn't quite catch what you were saying. I'm still having a little trouble hearing you clearly. Let's try this: Press one if you're calling to book a new reservation. Or press two for help with something else. Before I transfer you, if you're currently a Marriott Bonvoy member, please say or enter your Marriott Bonvoy number or the telephone number associated with your account now.

They may ask your reason for calling (instead of a menu)

Thanks for calling Aloft. If you're calling to book a new reservation, please say 'new reservation' or press one. Otherwise, just tell me in a few words how I can help you today?

They may ask you to say or enter information

Thanks for calling Aloft. Are you interested in hearing more about the Marriott Bonvoy Bevy American Express card? Eligible applicants can earn eighty five thousand bonus points. Additional terms and conditions apply. To respond, you can just say yes or no.

The first phone menu

Thanks for calling Aloft. I'm sorry, I still didn't hear you clearly. I didn't understand. To help you, I need to know who's calling. Or, to enter your phone number, press two. Press one if you're calling to book a new reservation. Or press two for help with something else. Excerpt from a call with Aloft Hotels Tuesday, February 27, 2024 10:09 PM. Much of this page's info is superfluous, in fact, because this Aloft Hotels phone number is a direct line to a human. The line's well-staffed; expect a very short or no wait on hold if you call during business hours. We don't know of any phone menus you'd encounter either.

What are the hours and when should I call?

Aloft Hotels runs the call center for 877-462-5638, and they're open 24 hours, 7 days. The quick answer is you should call on a Thursday. We've based this, and the next part, on analyzing 482 calls from the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule that call with Aloft Hotels for a time that works best for you, when they're open. We'll confirm you're ready before we place the call, just in case. That means you can pretty much "set it and forget it" ahead of time. So go ahead and schedule a call with Aloft Hotels! Here's an important note about busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're really just referring to the volume of calls. The busiest times are when the most people are calling this Aloft Hotels phone number (and naturally, least busy times have fewer people calling). Now, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Aloft Hotels staff their call centers differently depending on the time of day and day of the week, so you might actually experience a shorter wait on hold even during the busiest times. When we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.

The least busy time to call

Sunday is the least busy day to call Aloft Hotels. Friday, however, is the busiest, averaging 114% more phone calls. We've based this on a sample of 482 calls made with our AI-powered, web-based phone in the last 90 days. So, it's: Sun Quietest Mon Tue Wed Thu Fri Busiest Sat Sun Quietest Fri Busiest.

The shortest wait on hold

We've found that Thursday has the shortest hold times. Tuesday, though, usually sees the longest wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about average wait times. call and talk for me wait on hold for me

The best time to call Aloft Hotels

So, Thursday is actually the best day to call Aloft Hotels. While it's not their quietest day, the shortest hold times, even though it's a bit busy, suggest they staff up on Thursdays to handle more calls. That makes it the prime time to get through. Just to put this in perspective, though, this phone number doesn't have a menu or long waits at all. Calls usually get picked up right away if you ring during their opening hours. If you do happen to wait, it'll probably be super short.

Why Customers Call Aloft Hotels

If you've got a moment to read before calling Aloft Hotels, we suggest checking out our articles on common issues. Are pets allowed at Aloft Hotels?

Are pets allowed at Aloft Hotels?

Yes, Aloft Hotels welcomes pets. We know your furry friends are family and deserve a comfy stay, too. We're happy to host dogs up to 40 pounds. Upon arrival, your four-legged guests will get a special pet-friendly bag packed with treats and toys. We've got designated areas for pets to do their business, keeping things clean and convenient for everyone. Just a heads-up, there might be a non-refundable fee for extra cleaning. Also, we ask that pets stay leashed or in a carrier in public areas. At Aloft Hotels, we really aim to make everyone feel welcome, including your furry family members. Is parking available at Aloft Hotels?

Is parking available at Aloft Hotels?

Yep, parking's available at most Aloft Hotels. We know convenient parking is key, so we offer both self-parking and valet options. Our parking facilities are secure and well-maintained, giving you peace of mind. Just note, some Aloft Hotels might have limited spaces, especially in busy city centers, so it's best to check with your specific hotel for availability. Also, charges might apply for parking services; we'll clearly communicate these at check-in or on our website. Whether you're here for business or leisure, we aim for an enjoyable, hassle-free stay, including parking options that suit your needs. What amenities are available at Aloft Hotels?

What amenities are available at Aloft Hotels?

When you stay at Aloft Hotels, you'll find tons of amenities designed to make your visit comfortable and enjoyable. Our modern, vibrant rooms come packed with plush bedding, Bliss Spa bath amenities, and complimentary high-speed Wi-Fi. Need to stay connected or get some work done? You'll love our ergonomic workspace and plug-and-play connectivity station. You can unwind and have some fun at our Re:charge fitness center, which is full of state-of-the-art equipment, or take a refreshing dip in our Splash pool. If you're in the mood to socialize, our W XYZ bar is the place to be, serving up signature cocktails and hosting live music events. And for those quick bites, our 24/7 Re:fuel pantry has grab-and-go snacks and drinks ready whenever you need them. Plus, Aloft Hotels are pet-friendly, so your furry friends can enjoy the stay right alongside you! With all these amenities, we really aim to make your visit exceptional and unforgettable. It's also worth noting the top Aloft Hotels customer service problems.

Top Aloft Hotels customer service problems

Just click the link above, and you'll find answers to almost any Aloft Hotels customer service question you might have, even step-by-step guides for those really tricky issues. You can also describe a new problem, and we'll get you answers right away. We've included a few examples below of recent calls made to Aloft Hotels, along with what they were about. Do any of these sound like why you're trying to get in touch? Complaint about a staycation: "I decided to call you guys because my whole stay was miserable." – This call lasted 7m 54s on Jan 15, 2025, at 9:02 PM. Refund request for charges: "We want resolving the issue with the wrong credit card charge." – This call lasted 19m 49s on Jan 5, 2025, at 9:37 PM. Water issue in the hotel: "I don't have water inside of my hotel room." – This call lasted 12m 54s on Dec 28, 2024, at 8:04 PM. Denied hotel check-in: "And I went to check-in, and they told the guy behind the counter told me that I did not look like my ID." – This call lasted 12m 7s on Dec 21, 2024, at 6:23 AM. Requesting reservation compensation: "I'm hoping I can get somebody that can help me." – This call lasted 11m 55s on Dec 19, 2024, at 9:52 PM. Cancel a reservation: "I need to cancel a reservation, please." – This call lasted 4m 50s on Dec 3, 2024, at 5:28 PM. We pull information about why people call Aloft Hotels from issues customers have reported to CallHelpdesk. These are Aloft Hotels issues that were reported to CallHelpdesk.

Conclusion and closing notes

Here's Aloft Hotels' best phone number, along with the current wait time and tools to help you skip the phone lines and get straight to an agent. We know it's their best because 54 customers, just like you, have used this number in the last 18 months and shared their feedback. The customer care team answering 877-462-5638 usually helps with booking (making, changing, canceling), overcharges or strange charges, loyalty program questions, and other typical customer service issues. Instead of calling Aloft Hotels directly, tell us your issue first. We might be able to suggest the best way to reach them by phone. Aloft Hotels only has 1 phone number. It's often hard to know the best way to reach Aloft Hotels, so we've put this info together based on suggestions from our customer community. Please keep sharing your experiences so we can make this free resource even better. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Aloft Hotels. The two organizations aren't related. We build free tools and share info to help customers of companies like Aloft Hotels. For big companies, this includes tools like our CallHelpdesk Phone, which lets you call but skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and family, we'll keep at it.

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Consider using our free service that calls and talks to customer service for you, then sends you a report
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We've got a free service that'll call and talk to customer service for you, then send you a report
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Or use our free service that waits on hold and tells you when a human rep is on the line
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Or, use our other free service that waits on hold and tells you when a human rep is on the line
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But if those options don't appeal to you, our team has also documented the phone menu for Aloft Hotels below
Humanized:
If those options don't appeal, our team has also documented the phone menu for Aloft Hotels below
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Let us call and talk to Aloft Hotels for you Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free
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Let us call and talk to Aloft Hotels for you We'll call Aloft Hotels and chat with them on your behalf
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You don't even need to learn about the path through the various phone options
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Our AI can dial, navigate phone menus, wait on hold, and even speak with customer service – all for you, completely free
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Learn about us calling for you We can get a live person on the line for you That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking
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You won't even have to worry about navigating complicated phone options
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We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze
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Learn more about how we can call for you
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Learn about skipping the hold time Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself
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We can get a live person on the line for you We can even get a live person on the line for you
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All of these free tools are optional
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That same free CallHelpdesk Phone can call, navigate menus, and even wait on hold for you, though you can definitely choose to do all the talking yourself
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CallHelpdesk researchers routinely call this Aloft Hotels phone number to document the phone system
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We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about navigating menu options or finding your way through a phone maze
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Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Aloft Hotels number should go right to a real human being Below are some clips we've found from Aloft Hotels's phone menus and tips that help give an idea of what you will encounter when you call
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You can also learn how to skip the hold time entirely
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We've highlighted why they are important as well: They may need the phone number on your account "Thank you for calling Aloft
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Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself
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If you are calling to book a new I'm not quite sure what you mean
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Remember, all these free tools are completely optional
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If you are I still didn't hear you clearly
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Our CallHelpdesk researchers regularly call this Aloft Hotels phone number to keep tabs on their phone system
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Press one if you're calling to book a new reservation
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Here's our latest tip for getting through their phone menu to a real person the fastest: calling this Aloft Hotels number should connect you directly to a real human being
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Or press two for help with something else
Humanized:
Below, you'll find some clips we've gathered from Aloft Hotels's phone menus, along with tips that should give you a good idea of what to expect when you call
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Before I transfer you, if you are currently a Marriott Bonvoy member, please say or enter your Marriott Bonvoy number or the telephone number associated with your account now
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We've also highlighted why each of them is important
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" Excerpt from a call with Aloft Hotels Friday, January 5, 2024 6:40 PM They may ask your reason for calling (instead of a menu) "Thank you for calling Aloft
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They may need the phone number on your account Thank you for calling Aloft
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If you are calling to book a new reservation, please say new reservation or press one
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I'm sorry, I didn't quite catch what you were saying
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Otherwise, tell me in a few words
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I'm still having a little trouble hearing you clearly
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How may I assist you today
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Let's try this: Press one if you're calling to book a new reservation
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" Excerpt from a call with Aloft Hotels Thursday, March 21, 2024 1:34 AM They may ask you to say or enter information "Thank you for calling Aloft
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Or press two for help with something else
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Would you be interested in learning more about the Marriott Bonvoy Bevy American Express card
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Before I transfer you, if you're currently a Marriott Bonvoy member, please say or enter your Marriott Bonvoy number or the telephone number associated with your account now
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Eligible applicants can earn eighty five thousand bonus points Additional terms and conditions apply
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They may ask your reason for calling (instead of a menu) Thanks for calling Aloft
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To learn more, you can say yes or no
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If you're calling to book a new reservation, please say 'new reservation' or press one
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" Excerpt from a call with Aloft Hotels Thursday, January 4, 2024 8:27 PM The first phone menu "Thank you for calling Aloft
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Otherwise, just tell me in a few words how I can help you today
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If you are I'm not I still didn't hear you clearly
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They may ask you to say or enter information Thanks for calling Aloft
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Before I transfer sorry
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Are you interested in hearing more about the Marriott Bonvoy Bevy American Express card
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I'm sorry
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Eligible applicants can earn eighty five thousand bonus points
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I didn't understand
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Additional terms and conditions apply
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In order to help you, I need to know who's calling
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To respond, you can just say yes or no
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Or to enter your phone number, press two
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The first phone menu Thanks for calling Aloft
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Press one if you're calling to book a new reservation
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I'm sorry, I still didn't hear you clearly
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Or press two for help with something else
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I didn't understand
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" Excerpt from a call with Aloft Hotels Tuesday, February 27, 2024 10:09 PM In fact, much of this information on this page is superfluous because this Aloft Hotels phone number is a direct line to a human being
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To help you, I need to know who's calling
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The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours
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Or, to enter your phone number, press two
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We don't know of any phone menus you would encounter when calling either
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Press one if you're calling to book a new reservation
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Excerpt from a call with Aloft Hotels Tuesday, February 27, 2024 10:09 PM
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adsbygoogle || [])
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Much of this page's info is superfluous, in fact, because this Aloft Hotels phone number is a direct line to a human
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push({}); What are the hours and when should I call
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The line's well-staffed; expect a very short or no wait on hold if you call during business hours
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Aloft Hotels operates the call center for this 877-462-5638 phone number 24 hours, 7 days
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We don't know of any phone menus you'd encounter either
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The short answer is that you should call on a Thursday
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What are the hours and when should I call
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This observation and the following section are based on analysis of a sample set of 482 calls made in the last 90 days using our free, web-based phone (see above)
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Aloft Hotels runs the call center for 877-462-5638, and they're open 24 hours, 7 days
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Call when they- and you- are open When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Aloft Hotels at a time when they are open and when it works for you
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The quick answer is you should call on a Thursday
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We will confirm you are ready before placing the call, just in case
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We've based this, and the next part, on analyzing 482 calls from the last 90 days using our free, web-based phone (see above)
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That means you can "set it and forget it" ahead of time
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Call when they- and you- are open When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule that call with Aloft Hotels for a time that works best for you, when they're open
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Schedule a call with Aloft Hotels An important note: busy times vs hold times vs best time to call When we refer to busy or less busy times, we are talking about the volume of calls
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We'll confirm you're ready before we place the call, just in case
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The busiest times are when the most people are calling this Aloft Hotels phone number (least busy times have fewer people calling)
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That means you can pretty much "set it and forget it" ahead of time
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This high call volume does not necessarily mean that you will have a long hold time when you call
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So go ahead and schedule a call with Aloft Hotels
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Companies like Aloft Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times
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Here's an important note about busy times, hold times, and the best time to call
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When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times
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When we talk about busy or less busy times, we're really just referring to the volume of calls
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The least busy time to call The least busy day to call Aloft Hotels is Sunday
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The busiest times are when the most people are calling this Aloft Hotels phone number (and naturally, least busy times have fewer people calling)
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The most busy day to call is Friday, which averages 114% more phone calls by comparison
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Now, a high call volume doesn't necessarily mean you'll have a long hold time when you call
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Again, this is based on a sample of 482 calls made with our AI-powered, web-based phone in the last 90 days
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Companies like Aloft Hotels staff their call centers differently depending on the time of day and day of the week, so you might actually experience a shorter wait on hold even during the busiest times
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Sun Quietest Mon Tue Wed Thu Fri Busiest Sat The shortest wait on hold We measured the shortest hold times to be on Thursday
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When we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times
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The longest wait in the queue on average occurs on Tuesday
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The least busy time to call Sunday is the least busy day to call Aloft Hotels
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But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times
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Friday, however, is the busiest, averaging 114% more phone calls
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The best time to call Aloft Hotels In summation, the best day to call Aloft Hotels is Thursday
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We've based this on a sample of 482 calls made with our AI-powered, web-based phone in the last 90 days
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It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Aloft Hotels staffs up on Thursday to handle the higher call volume, and that makes it the best time to call
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So, it's: Sun Quietest Mon Tue Wed Thu Fri Busiest Sat Sun Quietest Fri Busiest
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Once again, please put this information in perspective because this phone number has no phone menu or long waits
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The shortest wait on hold We've found that Thursday has the shortest hold times
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It generally gets picked up right away if calling during their opening hours
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Tuesday, though, usually sees the longest wait in the queue
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If there is any way, it will typically be very short
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But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about average wait times
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call and talk for me wait on hold for me The best time to call Aloft Hotels So, Thursday is actually the best day to call Aloft Hotels
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While it's not their quietest day, the shortest hold times, even though it's a bit busy, suggest they staff up on Thursdays to handle more calls
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That makes it the prime time to get through
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push({}); Why Customers Call Aloft Hotels If you have time to do a bit of reading before you call Aloft Hotels, we recommend you read over some of our problem-specific articles
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Just to put this in perspective, though, this phone number doesn't have a menu or long waits at all
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Are pets allowed at Aloft Hotels
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Calls usually get picked up right away if you ring during their opening hours
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Yes, Aloft Hotels welcomes pets
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If you do happen to wait, it'll probably be super short
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We understand that furry companions are part of the family and deserve a comfortable stay too
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Why Customers Call Aloft Hotels If you've got a moment to read before calling Aloft Hotels, we suggest checking out our articles on common issues
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We happily accommodate dogs up to 40 pounds in weight
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Are pets allowed at Aloft Hotels
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Upon arrival, our four-legged guests will receive a special pet-friendly bag full of treats and toys
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Are pets allowed at Aloft Hotels
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Aloft Hotels provide designated areas for pets to relieve themselves, ensuring a clean and convenient environment
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Yes, Aloft Hotels welcomes pets
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Please note that a non-refundable fee may apply to cover additional cleaning costs, and we kindly request that pets be leashed or in a pet carrier in public spaces
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We know your furry friends are family and deserve a comfy stay, too
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At Aloft Hotels, we strive to provide a warm and welcoming experience for all guests, including our furry friends
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We're happy to host dogs up to 40 pounds
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Is parking available at Aloft Hotels
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Upon arrival, your four-legged guests will get a special pet-friendly bag packed with treats and toys
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Yes, parking is available at most Aloft Hotels
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We've got designated areas for pets to do their business, keeping things clean and convenient for everyone
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We understand the importance of convenient parking for our guests, and therefore, we offer both self-parking and valet parking options
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Just a heads-up, there might be a non-refundable fee for extra cleaning
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Our parking facilities are secure and well-maintained, providing peace of mind for our guests
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Also, we ask that pets stay leashed or in a carrier in public areas
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Please note that some Aloft Hotels may have limited parking spaces, especially in busy city centers, so it is advisable to check with your specific hotel for availability
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At Aloft Hotels, we really aim to make everyone feel welcome, including your furry family members
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Additionally, charges may apply for parking services, which will be clearly communicated upon check-in or through our website
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Is parking available at Aloft Hotels
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Whether you are staying for business or leisure, we strive to make your stay enjoyable and hassle-free, including parking options that suit your needs
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Is parking available at Aloft Hotels
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What amenities are available at Aloft Hotels
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Yep, parking's available at most Aloft Hotels
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Aloft Hotels offer a range of amenities to ensure a comfortable and enjoyable stay
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We know convenient parking is key, so we offer both self-parking and valet options
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Our modern and vibrant rooms feature plush bedding, Bliss Spa bath amenities, and complimentary high-speed Wi-Fi
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Our parking facilities are secure and well-maintained, giving you peace of mind
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Stay connected and productive with the ergonomic workspace and plug-and-play connectivity station
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Just note, some Aloft Hotels might have limited spaces, especially in busy city centers, so it's best to check with your specific hotel for availability
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Unwind and have fun at our Re:charge fitness center, complete with state-of-the-art equipment or take a refreshing dip in our Splash pool
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Also, charges might apply for parking services; we'll clearly communicate these at check-in or on our website
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For those looking to socialize, W XYZ bar serves signature cocktails and live music events
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Whether you're here for business or leisure, we aim for an enjoyable, hassle-free stay, including parking options that suit your needs
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Our 24/7 Re:fuel pantry provides grab-and-go snacks and drinks when you need a quick bite
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What amenities are available at Aloft Hotels
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Aloft Hotels also offer pet-friendly accommodations, so your furry friends can enjoy the stay too
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What amenities are available at Aloft Hotels
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With our array of amenities, we strive to make your visit exceptional and unforgettable
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When you stay at Aloft Hotels, you'll find tons of amenities designed to make your visit comfortable and enjoyable
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Top Aloft Hotels customer service problems Click the link above to get answers to just about any Aloft Hotels customer service question, including step by step guides for the most complex issues
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Our modern, vibrant rooms come packed with plush bedding, Bliss Spa bath amenities, and complimentary high-speed Wi-Fi
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You can also detail a new issue and get answers instantly
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Need to stay connected or get some work done
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Below is a sample of recent calls to Aloft Hotels, and their purpose
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You'll love our ergonomic workspace and plug-and-play connectivity station
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Are any of these similar to the reason you are trying to call
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You can unwind and have some fun at our Re:charge fitness center, which is full of state-of-the-art equipment, or take a refreshing dip in our Splash pool
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Complaint about staycation: "I decided to call you guys because my whole stay was miserable
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If you're in the mood to socialize, our W XYZ bar is the place to be, serving up signature cocktails and hosting live music events
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" - From a call lasting 7m 54s , Jan 15, 2025 9:02 PM Refund request for charges: "We want resolving the issue with the wrong credit card charge
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And for those quick bites, our 24/7 Re:fuel pantry has grab-and-go snacks and drinks ready whenever you need them
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" - From a call lasting 19m 49s , Jan 5, 2025 9:37 PM Water issue in hotel: "I don't have water inside of my hotel room
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Plus, Aloft Hotels are pet-friendly, so your furry friends can enjoy the stay right alongside you
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" - From a call lasting 12m 54s , Dec 28, 2024 8:04 PM Denied hotel check-in: "And I went to check-in, and they told the guy behind the counter told me that I did not look like my ID
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With all these amenities, we really aim to make your visit exceptional and unforgettable
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" - From a call lasting 12m 7s , Dec 21, 2024 6:23 AM Requesting reservation compensation: "I'm hoping I can get somebody that can help me
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It's also worth noting the top Aloft Hotels customer service problems
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" - From a call lasting 11m 55s , Dec 19, 2024 9:52 PM Cancel a reservation: "I need to cancel a reservation, please
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Top Aloft Hotels customer service problems Just click the link above, and you'll find answers to almost any Aloft Hotels customer service question you might have, even step-by-step guides for those really tricky issues
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" - From a call lasting 4m 50s , Dec 3, 2024 5:28 PM Information about why customers call Aloft Hotels is extracted from issues that customers have reported to CallHelpdesk
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You can also describe a new problem, and we'll get you answers right away
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Aloft Hotels issues reported to CallHelpdesk (window
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We've included a few examples below of recent calls made to Aloft Hotels, along with what they were about
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Do any of these sound like why you're trying to get in touch
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Complaint about a staycation: "I decided to call you guys because my whole stay was miserable
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push({}); Conclusion and closing notesThis is Aloft Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aloft Hotels agent
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" – This call lasted 7m 54s on Jan 15, 2025, at 9:02 PM
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This phone number is Aloft Hotels's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback
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Refund request for charges: "We want resolving the issue with the wrong credit card charge
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Common problems addressed by the customer care unit that answers calls to 877-462-5638 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues
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" – This call lasted 19m 49s on Jan 5, 2025, at 9:37 PM
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Rather than trying to call Aloft Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone
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Water issue in the hotel: "I don't have water inside of my hotel room
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In total, Aloft Hotels has 1 phone number
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" – This call lasted 12m 54s on Dec 28, 2024, at 8:04 PM
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It's not always clear what is the best way to talk to Aloft Hotels representatives, so we started compiling this information built from suggestions from the customer community
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Denied hotel check-in: "And I went to check-in, and they told the guy behind the counter told me that I did not look like my ID
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Please keep sharing your experiences so we can continue to improve this free resource
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" – This call lasted 12m 7s on Dec 21, 2024, at 6:23 AM
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CallHelpdesk does not provide call center services or customer support operations for Aloft Hotels
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Requesting reservation compensation: "I'm hoping I can get somebody that can help me
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The two organizations are not related
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" – This call lasted 11m 55s on Dec 19, 2024, at 9:52 PM
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CallHelpdesk builds free tools and shares information to help customers of companies like Aloft Hotels
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Cancel a reservation: "I need to cancel a reservation, please
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For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep
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" – This call lasted 4m 50s on Dec 3, 2024, at 5:28 PM
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We continue to work on these tools to help customers like you (and ourselves
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We pull information about why people call Aloft Hotels from issues customers have reported to CallHelpdesk
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) navigate the messy phone menus, hold times, and confusion with customer service
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These are Aloft Hotels issues that were reported to CallHelpdesk
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As long as you keep sharing it with your friends and loved ones, we'll keep doing it
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Conclusion and closing notes Here's Aloft Hotels' best phone number, along with the current wait time and tools to help you skip the phone lines and get straight to an agent
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We know it's their best because 54 customers, just like you, have used this number in the last 18 months and shared their feedback
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The customer care team answering 877-462-5638 usually helps with booking (making, changing, canceling), overcharges or strange charges, loyalty program questions, and other typical customer service issues
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Instead of calling Aloft Hotels directly, tell us your issue first
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We might be able to suggest the best way to reach them by phone
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Aloft Hotels only has 1 phone number
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It's often hard to know the best way to reach Aloft Hotels, so we've put this info together based on suggestions from our customer community
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Please keep sharing your experiences so we can make this free resource even better
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Just so you know, CallHelpdesk doesn't provide call center services or customer support for Aloft Hotels
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The two organizations aren't related
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We build free tools and share info to help customers of companies like Aloft Hotels
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For big companies, this includes tools like our CallHelpdesk Phone, which lets you call but skip waiting on hold for a live human rep
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We're always working on these tools to help customers like you (and us
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As long as you keep sharing it with friends and family, we'll keep at it
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