This is Altria Group, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Altria Group, Inc. agent. This phone number is Altria Group, Inc.'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 804-274-2200 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Altria Group, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Altria Group, Inc. has 1 phone number. It's not always clear what is the best way to talk to Altria Group, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Altria Group, Inc.. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Altria Group, Inc.. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Our CallHelpdesk researchers regularly dial this Altria Group, Inc. phone number to map out their phone system. Here's our best tip for getting to a real person super fast: Just call this Altria Group, Inc. number, and you should connect directly with someone. Honestly, a lot of the other info on this page isn't even necessary because this Altria Group, Inc. phone number is a direct line to a human. They're well-staffed, so you can expect a really short wait, or even no wait at all, as long as you're calling during business hours. We haven't come across any phone menus when calling this number either.
The call center for Altria Group, Inc., accessible at 804-274-2200, operates Monday through Friday from 9 AM to 5 PM ET. If you're looking for the quickest answer, you should probably give them a call on a Wednesday. We came to this conclusion, and the info below, after analyzing 18 calls made over the last 90 days using our free, web-based phone service (you can find it above). Just a quick heads-up about what we mean by 'busy times,' 'hold times,' and the 'best time to call': When we talk about busy or less busy periods, we're really just referring to how many calls are coming in. So, the busiest times are when the most people are dialing this Altria Group, Inc. number, and the least busy times, naturally, have fewer callers. Now, a high call volume doesn't automatically mean you'll be stuck on hold for ages when you call. Companies like Altria Group, Inc. actually adjust their staffing throughout the day and week, so you might even find yourself waiting less during what would seem like their busiest periods. And when we mention the 'best time to call,' we're talking about that sweet spot where there aren't too many calls coming in *and* you won't have to wait long.
If you're calling Altria Group, Inc., Wednesday's usually the least busy day, but Tuesday's the busiest. We've based this on 18 calls made with our AI-powered, web-based phone over the last 90 days.
We found the shortest hold times are on Monday. But you'll typically wait longest in the queue on Thursday.
So, Wednesday is actually the best day to call Altria Group, Inc. While it's not the day with the absolute shortest wait on hold, we still recommend it because it offers the ideal combination of low call volume and short hold times. Plus, we think Altria Group, Inc. staffs their call center really well on Wednesday. Again, keep this in perspective: this phone number doesn't have a phone menu or long waits. You'll generally get picked up right away if you call during their opening hours. If there's any wait at all, it'll typically be very short.
If you've got a moment to read before you call Altria Group, Inc., we suggest you check out some of our articles about specific problems. What is Altria Group, Inc.?
Altria Group, Inc. is a major American company that makes and sells tobacco, smokeless tobacco products, and wine. It's one of the biggest tobacco companies globally, with a history going back over 180 years. It operates through several subsidiaries, including Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton Co., and Ste. Michelle Wine Estates. The company's dedicated to responsibly making and marketing products for adult tobacco consumers, recognizing the importance of reducing tobacco-related harm. Altria Group, Inc. also aims to lead in developing and selling innovative tobacco and non-combustible alternatives. They're committed to working with regulators and stakeholders to encourage responsible industry practices. Where's Altria Group, Inc. headquartered?
You'll find Altria Group, Inc.'s headquarters in Richmond, Virginia. Richmond's been Altria's home for years, serving as the central hub for all its operations and management. Sitting right in the heart of Virginia, Richmond offers Altria a really strategic spot to effectively serve its customers. Their headquarters is where you'll find various departments, like executive offices, corporate functions, research and development, marketing, and a whole lot more. Richmond's lively business scene and skilled workforce have really helped Altria succeed and grow over the years. As a top tobacco and smokeless products company, Altria's strong presence here in Richmond shows just how committed it is to both the local community and the state of Virginia. So, what's the history behind Altria Group, Inc.?
Altria Group, Inc., once known as Philip Morris Companies Inc., boasts a rich history spanning more than a century. It all began in 1919, formed through a merger between Philip Morris & Co. and the American Tobacco Company. Since then, Altria's really grown into a global leader within the tobacco industry. Throughout the years, they've introduced iconic brands such as Marlboro, which even became the world's best-selling cigarette brand. Altria's always adapted to changing market dynamics and diversified its business portfolio. Nowadays, it's more than just a tobacco company; they've got investments in various sectors, including smokeless products, wine, and beer. Throughout its history, Altria's remained committed to innovation, responsible marketing practices, and supporting the communities where it operates. Top Altria Group, Inc. customer service problems
You'll find answers to pretty much any Altria Group, Inc. customer service question by clicking the link above, including step-by-step guides for even the toughest issues. You can also describe a new problem and get instant answers.
Looking for Altria Group, Inc.'s best phone number? You've found it! We also provide real-time hold waits and handy tools to help you bypass those phone lines and speak directly with an Altria Group, Inc. agent. We know this is their top number because 108 customers just like you used it over the last 18 months and shared their feedback with us. People typically call 804-274-2200 for things like 'Where to buy,' 'Complaint,' 'Safety concern,' 'Returns,' 'Product information,' and other customer service needs. Instead of calling them right away, tell us about your issue first; that way, we might be able to suggest the best way to get in touch with them by phone. Altria Group, Inc. actually only has 1 phone number in total. It can be tough to figure out the best way to reach Altria Group, Inc. representatives, so we started gathering all this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better! Just so you know, CallHelpdesk isn't Altria Group, Inc.'s call center or customer support. We're not connected at all. CallHelpdesk simply creates free tools and shares info to help customers dealing with companies like Altria Group, Inc.. For bigger companies, this includes tools like our CallHelpdesk Phone, which lets you call a business and skip the frustrating wait to talk to a real person. We're constantly working on these tools to help customers (and ourselves!) navigate those confusing phone menus, endless hold times, and general customer service headaches. As long as you keep spreading the word to your friends and family, we'll keep building these helpful resources.