Just so you know, this call may be recorded to provide you with the best support. Now, in a few words,"
For help with orders, returns, or Prime membership, press one. For help with a Kindle e reader, Fire tablet, devices, or digital content, press two."
This is Amazon Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Canada agent. This phone number is Amazon Canada's best phone number because 50,455 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-586-3230 include Return an Order, Dispute a Charge, Missing Order, Account Access, Refund a Charge and other customer service issues. Rather than trying to call Amazon Canada first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Amazon Canada has 1 phone number. It's not always clear what is the best way to talk to Amazon Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Amazon Canada. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Amazon Canada. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It'll call and talk to customer service for you, then send a report. Or, our other free service can wait on hold and let you know when a human rep is on the line. If those don't sound good, our team has also documented the Amazon Canada phone menu below.
We'll call and talk to Amazon Canada for you. Our AI-powered phone can dial, navigate the phone menus, wait on hold, and even speak with customer service on your behalf – all completely free. You won't even have to worry about learning the path through the various phone options. Want to learn more about how we can call for you?
We can actually get a live person on the phone for you. Our free CallHelpdesk Phone can do all the calling, menu navigation, and waiting on hold for you. But don't worry, you can always choose to do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about fiddling with menu options or trying to navigate a complicated phone maze. Want to skip the hold time? Of course, we totally get it if you'd rather handle all the dialing, waiting, and talking on your own. All these free tools are completely optional, by the way. Our CallHelpdesk researchers regularly call this Amazon Canada phone number just to keep tabs on their phone system. Here's how our team describes what you'll hear when the Amazon Canada phone system answers: Thank you for calling Amazon.ca customer service. For English, press 1. For training purposes, your call may be monitored and recorded. For help with orders, returns, or Prime membership, press 1. For help with the Kindle Reader, Fire tablet devices, Digital content, press 2. If you're a seller on Amazon.ca and need help with your seller account, press 3. For all other issues, press 4. We've got a hot tip for getting to a real person through their phone menu as quickly as possible: Press 1 for English, then press 4. After that, say "No" and keep repeating "Representative" until you're transferred. Below, you'll find some clips we've snagged from Amazon Canada's phone menus, along with tips that should give you a good idea of what to expect when you call. We've also highlighted why each of these is important.
Thanks for calling amazon dot c a customer service. If you're looking for support in English, just press one. Otherwise, please stay on the line, and a customer service representative will be with you shortly. Just so you know, your call may be monitored and recorded for quality assurance and training purposes. For help with orders, returns, or your Prime membership, go ahead and press one. For help with a Kindly Reader, or a Fire tab... Hi! Welcome to Amazon customer service. I'm here to help you out today. First, I'll need to find your account, and then I'll ask you a few questions so I can make sure you get the right help. Just a heads-up, this call might be recorded to provide you with the best support. So, how can I help you today? Feel free to take your time and talk to me just like you would with a person. And if I don't quite get it, I'll definitely ask some questions. So, tell me, why are you calling today? If you're not satisfied with your item, you can return it or get a replacement. To quickly return or replace an item, or to check on a return that's already in progress, you can visit your order history in your Amazon account. I can even send you a link to help with this. Ready for the text? I can send you that link.
Thanks for calling amazon dot c a customer service. Thanks for calling Amazon dot c a. Your call might be monitored and recorded for quality assurance and training. To get help with orders, returns, or Prime membership, press one. For help with a Kindle e reader, Fire tablet, devices, or digital hi. Welcome to Amazon customer service. I'm here to help you. I'll start by finding your account, then ask a few questions to get you the right help. Just so you know, this call might be recorded to provide you with the best support. Now, in a few words,
"What's your booking number?" From my Amazon Canada call Friday, November 22, 2024 2:08 AM.
Thanks for calling amazon dot tia customer service. Please stay on the line, and a customer service representative will be with you in just a moment. Thank you for calling Amazon dot c a. For quality assurance and training, your call might be monitored and recorded. If you need help with orders, returns, or Prime membership, press one. For help with a Kindle e reader, Fire tablet, devices, or digital content, press two.
Amazon Canada runs the call center for this 877-586-3230 number Mon-Fri 8am-12pm ET. The quick answer is, you'd best call on a Tuesday. We figured this out, and the next section's based on analyzing a sample of 2,771 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule your call with Amazon Canada for a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" ahead of time. Go ahead and schedule a call with Amazon Canada! An important note: busy times vs hold times vs best time to call. When we talk about busy or less busy times, we're simply talking about the overall volume of calls. The busiest times are when the most people are calling this Amazon Canada phone number (least busy times have fewer people calling). This high call volume doesn't necessarily mean you're in for a long hold time when you call, though. Companies like Amazon Canada staff their call centers differently depending on the time of day and day of the week, so you might experience a shorter wait on hold at the busiest of times. So, when we talk about the best time to call, we're referring to the optimal combination of lower call volume and shorter wait times.
Wednesday's the quietest day to call Amazon Canada. Tuesday, however, is their busiest, averaging 19% more calls. We've based this on 2,771 calls made with our AI-powered, web-based phone over the last 90 days. It's Tue Busiest, Wed Quietest.
We've found that the shortest hold times are typically on Tuesday. The longest wait in the queue, on average, happens on Monday, and that's 202% longer than the minimum. You'll notice there's more fluctuation in hold time throughout the week than there is in call volume. But honestly, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me Mon Longest Tue Shortest Wed Thu Fri Mon Longest Tue Shortest
So, the best day to call Amazon Canada is Tuesday. It's not the least busy day, but since hold times are shortest, even though it's still a busy day, it suggests Amazon Canada staffs up on Tuesday to handle the higher call volume. That's what makes it the best time to call.
Ever wonder why folks call Amazon Canada? Here's a peek at recent calls and what they were about. Does your reason sound familiar? For refund request issues, one customer said, "I'm waiting on a refund, and I am getting a refund request for shipped back." That was from a call lasting 23m 45s on Feb 9, 2025, at 1:20 PM. Another caller, on Feb 8, 2025, at 10:30 PM, after 9m 16s, exclaimed, "I thought this is supposed to be a human." Regarding an inability to locate a package, a customer on Feb 8, 2025, at 9:34 PM, spent 11m 14s saying, "I bought something on Amazon, but I can't find the item right now." An order cancellation issue led to a 25m 58s call on Feb 8, 2025, at 12:56 AM, where someone stated, "I ordered it and canceled it on the same site." And for cancellation of subscriptions, one person on Feb 7, 2025, at 6:10 PM, spent 19m 52s saying, "I'd like to cancel this Disney plus I'd like to cancel that, and I'd like to cancel stars." All this information about why customers call Amazon Canada is extracted from
There are other ways to contact Amazon Canada customer service, not just by phone. We've listed the best options below, by type.
Just click "Chat with Us" on the lower right-hand side. If phone-based customer service isn't available or wait times are long, many prefer chat as a next-best option. Some even prefer it to calling. Luckily, Amazon Canada offers this.
Here's Amazon Canada's best phone number, along with real-time wait times and tools to help you skip the lines and reach an agent fast. It's their best because 50,455 customers, just like you, have used it in the last 18 months and given us feedback. The customer care unit at 877-586-3230 often handles issues like returning an order, disputing a charge, missing orders, account access, refunds, and other customer service concerns. Instead of calling Amazon Canada directly, tell us your issue first; we might recommend a better way to contact them, by phone or chat. Amazon Canada only has 1 phone number. It's tough to know the best way to reach Amazon Canada reps, so we've compiled this info from customer community suggestions. Please keep sharing your experiences to help us improve this free resource. CallHelpdesk doesn't provide call center or customer support services for Amazon Canada. The two organizations aren't related. CallHelpdesk builds free tools and shares info to help customers of companies like Amazon Canada. For big companies, this includes our CallHelpdesk Phone, letting you call and skip waiting on hold for a live human rep. We're always improving these tools to help customers (and ourselves!) navigate confusing phone menus, hold times, and customer service hassles. As long as you share it with friends and loved ones, we'll keep going!