We can do that through a text message, and it only takes a second. I've got your phone number pulled up here. Can I send you a text message to verify your account?"
Your call is in queue and will be answered by the next available member of our team as soon as possible. Thank you for calling Amazon. My name is Jesha. How can I help?"
This is Amazon Payments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Payments agent. This phone number is Amazon Payments's best phone number because 3,258 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-216-1075 include Account Access, Missing Payment, Trouble Sending a Payment, Refund a Charge, Trouble Receiving a Payment and other customer service issues. Rather than trying to call Amazon Payments first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Amazon Payments has 1 phone number. It's not always clear what is the best way to talk to Amazon Payments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Amazon Payments. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Amazon Payments. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It'll call and talk to customer service for you, then send a report. We've also got a free service that waits on hold and tells you when a human rep's on the line. If neither of those sounds good, our team's documented the Amazon Payments phone menu below.
We'll call and talk to Amazon Payments for you. Our AI-powered phone can dial, navigate menus, wait on hold, and even speak with customer service – all for free. You won't even have to learn the various phone options. Learn more about us calling for you.
We can connect you to a live person. Our free CallHelpdesk Phone can call, navigate menus, and wait on hold for you, though you're welcome to do all the talking. We'll notify you the moment a rep is on the line, so you won't have to stress about menu options or navigating a maze. Want to learn more about skipping the hold time? Of course, we totally get it if you prefer to do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers routinely call this Amazon Payments phone number to document its phone system. Here's our latest tip for getting to a real person fastest through the phone menu: Calling this Amazon Payments number should connect you directly to a real human being. Below are some clips from Amazon Payments's phone menus and tips, giving you an idea of what to expect when you call. We've also highlighted why they're important.
"We appreciate you contacting Amazon, but we're currently experiencing longer than normal wait times." Excerpt from a call with Amazon Payments Saturday, January 6, 2024 10:10 PM
Hi there! Welcome to Amazon customer service. I'm happy to help you today. First, I'll just need to find your account, and then I'll ask you a few questions so I can make sure you get the right help. Just so you know, this call might be recorded to help us provide you with the best possible support. Let's quickly verify your account so I can help you better. We can do that with a quick text message, and it'll only take a second. I've got your phone number pulled up right here. Can I go ahead and send you a text message to verify your account?
"Welcome to Amazon. Just so you know, this call might be recorded for training and quality purposes. Your call's in the queue, and we'll connect you with the next available team member as quickly as possible. Thanks for calling Amazon. My name is Jesha. How can I help?" This is from a call with Amazon Payments on Tuesday, September 3, 2024, at 10:28 AM. Actually, you might find that a lot of the info on this page isn't really necessary, because this Amazon Payments phone number connects you straight to a real person. They've got plenty of staff, so you should expect a very quick wait, or maybe no wait at all, as long as you're calling during business hours. Plus, we haven't heard of any phone menus you'd run into when you call.
Amazon Payments runs the call center for the 866-216-1075 phone number 24 hours, 7 days. The short answer is, you should call on a Wednesday. We based this observation and the next section on analyzing 2,926 calls from the last 90 days, using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule your call with Amazon Payments for a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can 'set it and forget it' ahead of time. You can schedule a call with Amazon Payments. Seriously, schedule a call with Amazon Payments. An important note regarding busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this Amazon Payments phone number (and less busy times mean fewer callers). However, this high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Amazon Payments staff their call centers differently based on the time of day and week, so you might experience shorter hold times even at the busiest moments. When we talk about the best time to call, we're looking for that optimal combination of lower call volume and shorter wait times.
Sunday's usually the quietest day to call Amazon Payments. Monday's their busiest, seeing 52% more calls on average. Just so you know, we based this on a sample of 2,926 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest hold times? Those are on Wednesday. Monday, on the other hand, typically has the longest wait in the queue – in fact, it's about 735% longer than the minimum. You can see there's a lot more fluctuation in hold times throughout the week than there is in the actual call volume. But honestly, if you're using our free call and talk for me or wait on hold for me service, you won't really need to stress about those average wait times. call and talk for me wait on hold for me Sun Mon Longest Tue Wed Shortest Thu Fri Sat Mon Longest Wed Shortest
So, the best day to call Amazon Payments is Wednesday. While it isn't their absolute quietest day, hold times are actually the shortest then. This suggests Amazon Payments increases staffing on Wednesdays to handle the higher call volume, making it your best window to call. Just a reminder, keep this in perspective: this phone number doesn't have a phone menu or long waits anyway. Typically, someone picks up right away if you call during their opening hours. Any wait you might experience is usually very brief.
If you've got a moment to read before calling Amazon Payments, we'd suggest looking at our articles on common issues. Is my payment information secure with Amazon Payments?
Yes, your payment information is totally secure with Amazon Payments. Amazon uses strict security measures to keep your payment details safe. They're using advanced encryption to protect your data and keep your sensitive info confidential. Amazon Payments also follows strict compliance and security standards from the Payment Card Industry Data Security Standard (PCI DSS), ensuring your payment info is handled with the highest level of security. Plus, Amazon Payments never shares your payment information with sellers, giving you an extra layer of protection. So, you can trust your payment information is safe and secure when using Amazon Payments for your transactions. What payment methods does Amazon Payments accept?
Amazon Payments makes paying really easy for its customers, offering tons of flexible and convenient options. You can totally use major credit cards like Visa, Mastercard, Discover, and American Express. On top of credit cards, Amazon Payments also takes debit cards that have a Visa or Mastercard logo. Plus, you can even use your Amazon.com Gift Card balance when you're buying things with Amazon Payments. They also support bank transfers or direct debit payments, but only in select countries. What's more, you can link your bank account to Amazon Payments for secure and really smooth transactions. Amazon Payments really tries to give you a huge variety of payment options, so their customers always have a totally hassle-free experience. So, what exactly is Amazon Payments, and how does it all work?
Amazon Payments is a secure online service that lets you buy things and send money using your Amazon account info. It offers a convenient, easy way to pay for goods and services on other websites. To use it, customers simply select Amazon Payments at checkout and log in with their Amazon account details. They can then choose a payment method saved in their Amazon account and complete the purchase. Amazon Payments uses advanced encryption to keep your personal and financial info secure. It provides a seamless, trusted payment experience. You won't have to repeatedly enter details, and you get the same financial protections as regular Amazon purchases. Top Amazon Payments customer service problems
Just click the link above for answers to nearly any Amazon Payments customer service question, even step-by-step guides for complex issues. You can also describe a new problem and get instant answers. Below are some recent Amazon Payments calls and why people made them. Do any of these sound like why you're calling? * Credit card inquiry: "Actually, I want the credit card." (3m 33s, Feb 9, 2025, 6:02 AM) * Order on hold: "I ordered two things from Amazon yesterday, but it said order on hold." (4m 30s, Feb 6, 2025, 9:49 PM) * Delivery problem: "Actually, I have a problem regarding my delivery that's why I call you." (3m 42s, Feb 6, 2025, 12:04 PM) All this info about why customers call Amazon Payments comes from issues they've reported to CallHelpdesk.
Here's Amazon Payments' best phone number, along with the current real-time wait on hold and some handy tools to help you skip the phone lines and get straight to an Amazon Payments agent. This is Amazon Payments' best number because 3,258 customers, just like you, have used this contact info over the past 18 months and given us feedback. When you call 866-216-1075, their customer care team usually handles common issues like Account Access, Missing Payment, Trouble Sending a Payment, Refund a Charge, Trouble Receiving a Payment, and other customer service problems. Rather than calling Amazon Payments first, consider describing your issue to us. We might then be able to recommend an optimal way to contact them by phone. In total, Amazon Payments has just 1 phone number. It's not always clear how to best talk to Amazon Payments representatives, so we started compiling this information from suggestions by the customer community. Please keep sharing your experiences so we can continue to improve this free resource. CallHelpdesk doesn't provide call center services or customer support for Amazon Payments. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Amazon Payments. For large companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting on the line to get a live human rep. We're constantly working on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.