Synchrony Bank. This is Malef from fraud team. Can I have your first and last name? Thank you, missus Laurie. How can I help you?"
If you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime member first thing, let's bring up your account. Please say or enter your account or card number. You can also say, I don't have it."
If you have questions about your Amazon store card application status, your account balance, making a payment, or other assistance with servicing your Amazon store card account, please press one. If you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime membership, press two."
This is Amazon Store Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Store Card agent. This phone number is Amazon Store Card's best phone number because 3,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-634-8379 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Amazon Store Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Amazon Store Card has 1 phone number. It's not always clear what is the best way to talk to Amazon Store Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Amazon Store Card. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Amazon Store Card. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We offer a free service that'll call and talk to customer service for you, then send a report. Or, there's another free service that waits on hold and tells you when a human rep is on the line. If those don't appeal, our team's also documented the phone menu for the Amazon Store Card below.
We'll call and talk to Amazon Store Card for you. Our AI-powered phone will dial, navigate the menu, wait on hold, and even talk to customer service for you – completely free. You won't even have to learn the complicated phone options. Find out more about us calling for you.
We can actually get a live person on the phone for you. Our free CallHelpdesk Phone service can even call, navigate the menus, and wait on hold for you – though you're always welcome to do all the talking yourself if you prefer. We'll let you know the moment a representative is on the line and ready, so you won't have to stress about changing menu options or getting lost in a phone maze. Want to learn more about skipping the hold time? We totally get it if you'd rather do all the dialing, waiting, and talking on your own. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Amazon Store Card phone number to keep tabs on their phone system. Here's our newest tip for navigating their phone menu to reach a real person as quickly as possible: just wait on the line. Below, you'll find some clips we've gathered from Amazon Store Card's phone menus, along with tips to give you a good idea of what to expect when you call. We've also highlighted why they're important.
Thanks for calling Synchrony Bank. We're the issuer of the Amazon store card and Prime store card. If you have questions about your Amazon store card – like its application status, your account balance, making a payment, or need other assistance with servicing your Amazon store card account – please press one. If you need to speak with Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime membership, press two. I didn't get your response.
Just a quick heads-up, this call's being recorded and monitored for quality purposes. Synchrony Bank, Malef here from our fraud team. Could I please get your first and last name? Thank you, missus Laurie. So, how can I help you today?
You could also just say, "I don't have it." Let's try that again. Please say your account or card number, or enter them using your phone keypad. Excerpt from a call with Amazon Store Card Saturday, January 6, 2024 8:56 PM
Thank you for calling Synchrony Bank. We're the issuer of your Amazon store card and Prime store card. If you've got questions about your Amazon store card – like your application status, account balance, making a payment, or any other assistance with servicing your account – please press one. Now, if you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime member first thing, we'll need to bring up your account. Please say or enter your account or card number. You can also say, I don't have it.
Thanks for calling Synchrony Bank. We're the issuer of the Amazon store card and Prime store card. If you've got questions about your Amazon store card application status, your account balance, making a payment, or any other help with your Amazon store card account, just press one. If you need to speak with Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime membership, please press two.
Amazon Store Card runs the 866-634-8379 call center, which is open 24 hours, 7 days a week. In short, you should call on a Monday. We've based this on analyzing 732 calls from the last 90 days, all made using our free, web-based phone (see above).
With our free AI-powered phone, you can call, talk, wait on hold, or navigate for you. Plus, you can schedule your call with Amazon Store Card for a time that suits you when they're open. We'll confirm you're ready before placing the call, just in case. That way, you can truly 'set it and forget it' well in advance. Scheduling a call with Amazon Store Card? Here's an important note about busy times, hold times, and the actual best time to call. When we talk about busy or less busy times, we're simply referring to how many calls they're getting. Busiest times mean the Amazon Store Card phone number is getting the most calls (and least busy times have fewer). But here's the thing: a high call volume doesn't necessarily mean you'll be on hold for ages. Companies like Amazon Store Card staff their call centers differently throughout the day and week, so you might actually get through quicker even during their busiest periods. So, when we mention the 'best time to call,' we're talking about that sweet spot: a lower number of calls and shorter wait times.
Sunday's the quietest day to call Amazon Store Card. Wednesday, though, is the busiest, averaging 102% more calls by comparison. We gathered this info from 732 calls made using our AI-powered, web-based phone over the last 90 days, with Sunday being quietest and Wednesday busiest.
We've found the shortest hold times are typically on Friday. But on average, you'll face the longest wait in the queue on Tuesday. Honestly though, you don't really need to worry about average wait times if you're using our free call and talk for me or wait on hold for me service. That's call and talk for me wait on hold for me.
So, the best day to call your Amazon Store Card is Monday.
Here's a sample of recent Amazon Store Card calls and their purpose. Does your reason for calling sound like any of these? An annual fee inquiry: "I need to verify that there is no annual fee." (10m 45s, Feb 9, 2025, 1:26 AM). One caller said: "Like, I guess, the forty dollars that's due, Like, my card should be on file." (7m 11s, Jan 1, 2025, 9:57 AM). A payment cancellation: "I wanna cancel that payment." (12m 21s, Nov 2, 2024, 3:30 PM). We get info on why customers call Amazon Store Card from issues reported to CallHelpdesk.
Here's Amazon Store Card's best phone number, with current real-time wait times and tools to help you skip the lines and reach an agent directly. This is their top number because 3,750 customers, just like you, have used it in the past 18 months and told us it works. When you call 866-634-8379, the customer care team usually helps with account setup, questions, complaints, rate lowering, and other service issues. Instead of calling Amazon Store Card right away, tell us your problem first. Then we can suggest the best phone contact. Overall, Amazon Store Card only has 1 phone number. It's often hard to know the best way to talk to Amazon Store Card reps, so we gather this info from customer community suggestions. Please keep sharing your experiences so we can keep improving this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Amazon Store Card. The two companies aren't related. CallHelpdesk builds free tools and shares info to help customers of companies like Amazon Store Card. For bigger companies, that includes tools like our CallHelpdesk Phone, letting you call and skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service issues. As long as you keep sharing this with your friends and family, we'll keep doing it.