This is Ambit Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ambit Energy agent. This phone number is Ambit Energy's best phone number because 6,846 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-282-6248 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Ambit Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Ambit Energy has 1 phone number. It's not always clear what is the best way to talk to Ambit Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Ambit Energy. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Ambit Energy. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It calls and talks to customer service for you, then sends you a report. Or, there's our other free service that waits on hold and tells you when a human rep's on the line. If neither of those sounds good, our team's also documented the phone menu for Ambit Energy below.
We can call and talk to Ambit Energy for you! Our AI-powered phone can dial, navigate the phone menu, wait on hold, and even speak with customer service on your behalf, completely free. You won't even need to learn about the path through the various phone options. Learn more about how we can make those calls for you.
We can actually get a real person on the line for you. That same free CallHelpdesk Phone can handle calling, navigating menus, and waiting on hold for you, though you can always choose to do all the talking yourself. We'll let you know the moment a rep is on the line and ready to chat, so you won't have to stress about changing menu options or finding your way through a confusing maze. You can also learn how to skip the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call this Ambit Energy phone number to keep tabs on their phone system. Here's how our research team describes the greeting you'll hear from the Ambit Energy phone system: "What state or province are you calling from today?" And here's our latest tip for navigating their phone menu to reach a real person as quickly as possible: Just keep repeating "Representative" until you're transferred.
Ambit Energy runs the call center for 877-282-6248, open Mon-Sun, 7am-10pm CT. The quick answer is you should call on a Friday. We've based this, and the next section, on analyzing 110 calls made over the last 90 days with our free, web-based phone (see above).
Our free AI-powered phone can call, talk, wait on hold, or even navigate a phone system for you. Plus, you can schedule that call with Ambit Energy for a time that works best for you, as long as they're open. We'll just confirm you're ready before we place the call, just in case. That means you can truly "set it and forget it" ahead of time. So go ahead and schedule a call with Ambit Energy! Now, an important note about busy times, hold times, and the best time to call: When we talk about 'busy' or 'less busy' times, we're really just referring to the sheer volume of calls. The busiest times mean the most people are calling this Ambit Energy phone number, while the least busy times obviously have fewer people calling. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. That's because companies like Ambit Energy staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait on hold even during their busiest times. When we talk about the 'best time to call,' we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
If you're calling Ambit Energy, Sunday is the least busy day. Monday's the busiest, averaging 700% more phone calls. This info comes from a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
We've found the shortest hold times are on Thursday. The longest average wait in the queue happens on Tuesday. But if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about average wait times. So, call and talk for me, wait on hold for me.
So, Friday's the best day to call Ambit Energy.
If you have a little time to read before calling Ambit Energy, we'd recommend looking at our articles on common issues. What is Ambit Energy?
Ambit Energy is one of the top electricity and natural gas providers here in the United States. We help our customers pick affordable energy plans that really fit what they need. We're all about putting our customers first, so Ambit Energy works hard to give you amazing service, great rates, and smart, new solutions. What really makes us different is how committed we are to being reliable and sustainable – we seriously focus on renewable energy and helping you save energy. We operate in multiple states, and we team up with local utilities to make sure you get smooth connections and top-notch service. Whether it's for your home or business, Ambit Energy is dedicated to making your energy experience easy, saving you money, and helping the environment. Come join our mission to power homes and businesses with energy solutions that are reliable, affordable, and responsible. So, how exactly does Ambit Energy work?
Ambit Energy provides affordable electricity and natural gas plans for homes and businesses. As a retail energy provider, they source energy from wholesale suppliers, negotiate great rates, and pass those savings directly to customers. You can pick from various plans and pricing options to fit your needs, with Ambit Energy handling all billing and customer service for a streamlined experience. Switching to Ambit Energy is simple, requiring no installation or equipment changes. You'll keep your existing utility company for transmission and distribution; Ambit Energy just supplies the energy. By consistently providing reliable, cost-effective energy, they help customers save money and enjoy peace of mind. So, what are the benefits of switching to Ambit Energy?
Ambit Energy offers lots of benefits. First, customers can save money on energy bills thanks to Ambit's competitive rates and flexible plans. They also offer renewable energy options, letting customers reduce their carbon footprint. Ambit Energy really focuses on customer satisfaction, providing reliable, efficient service. Plus, there aren't any hidden fees or contracts, which ensures transparency and flexibility. Switching to Ambit also gets customers into valuable rewards programs, offering incentives like travel rewards and credits towards energy bills. Ambit Energy has a user-friendly online portal too, making it easy to manage accounts and track energy usage. Ultimately, switching to Ambit Energy means more affordability, reliability, sustainability, and customer rewards. Top Ambit Energy customer service problems
Click the link above for answers to almost any Ambit Energy customer service question, including step-by-step guides for even the toughest issues. You can also describe a new problem and get instant answers. Below, we've shared some recent calls to Ambit Energy and why people made them. Does your reason for calling sound like any of these? Urgent payment request: "I'm calling to make a payment; they just disconnected my electricity." (6m 24s, Feb 7, 2025 3:33 PM) Question about bill charges: "I have a question concerning the charge that's been on my electric bill." (12m 31s, Jan 30, 2025 6:18 PM) Set up payment plan: "CALLER: Set up payment plan." (5m 49s, Nov 27, 2024 2:06 PM) Account verification: "Verifying account details with the representative." (8m 33s, Mar 11, 2024 3:01 PM) Requesting bill payment extension: "I need an extension on my bills." (55s, Feb 12, 2024 5:10 PM) Requesting bill extension: "I was calling to see if I can get an extension on the light bill." (4m 49s, Feb 12, 2024 5:03 PM) We get information on why people call Ambit Energy from issues customers have reported to CallHelpdesk.
Of course, calling isn't your only option for Ambit Energy customer service. We've listed the best ways below, organized by medium.
Emailing customer service, especially for urgent or time-sensitive issues, might not be your first pick. However, it's a common way to communicate, and Ambit Energy will reply to your email sent to info@tryambitenergy.com.
Connect with Ambit Energy's customer service on Twitter at twitter.com/AmbitEnergy. Like many companies, they offer support on the X platform (formerly Twitter). While you won't often have a live chat with a rep, this channel can get you quick replies, and it's a useful option if you've got an X/Twitter account.
When it's your last, or sometimes only, option, Ambit Energy's customer service can be found on their website. You'll often dig through help articles just to find a form to submit your problem, and it rarely results in a real-time conversation. Because of this, CallHelpdesk doesn't recommend it unless there's truly no other way.
Here's Ambit Energy's best phone number, along with the current wait time if you call and some handy tools to help you bypass the phone lines and get straight to an Ambit Energy agent. We know this is their best number because 6,846 customers, just like you, have used it over the past 18 months and shared their feedback with us. When you call 877-282-6248, you'll reach their customer care team who typically helps with things like setting up service, booking or changing appointments, meter readings, canceling service, and other common customer service questions. Instead of calling Ambit Energy right away, why not tell us what your issue is first? That way, we might be able to suggest the best way to get in touch with them, whether it's by phone, email, their website, or Twitter. Ambit Energy only has one phone number in total. It can be tricky figuring out the best way to talk to Ambit Energy reps, which is why we started putting together all this information based on suggestions from their customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just to be clear, CallHelpdesk doesn't actually provide call center services or customer support for Ambit Energy. The two organizations aren't related. CallHelpdesk creates free tools and shares information to help customers of companies like Ambit Energy. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company while completely bypassing the long wait times to speak with a real person. We're constantly working on these tools to help customers like you (and ourselves, frankly!) navigate those confusing phone menus, endless hold times, and general customer service headaches. As long as you keep sharing it with your friends and loved ones, we'll keep doing what we do.