This is American Century Investments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Century Investments agent. This phone number is American Century Investments's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-2021 include Get financial advice and other customer service issues. Rather than trying to call American Century Investments first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, American Century Investments has 1 phone number. It's not always clear what is the best way to talk to American Century Investments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for American Century Investments. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like American Century Investments. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not use our free service? It calls and talks to customer service for you, then sends a report. Or, there's our free service that'll wait on hold and tell you when a human rep is on the line. If neither of those appeals, our team's also documented the American Century Investments phone menu below.
We can call and talk to American Century Investments for you. Our AI takes care of everything, completely free. It dials, navigates phone menus, waits on hold, and even speaks with customer service. You won't even need to figure out those complicated phone options. Find out more about how we can make those calls for you.
We can actually get a live person on the line for you. Our free CallHelpdesk Phone can even call, navigate the menus, and wait on hold for you, but of course, you can always choose to do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to worry about changing menu options or weaving your way through their phone maze. Want to learn more about skipping the hold time entirely? And naturally, we completely get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers routinely call this American Century Investments phone number themselves, just to document their phone system. Here's our latest tip for navigating their phone menu to get to a real person as fast as possible: Calling this American Century Investments number *should* actually connect you directly to a real human being. Below, we've included clips from American Century Investments's phone menus and tips to give you an idea of what you'll encounter when you call. We've also highlighted why each of them is so important.
You'll hear American Century Investments' automated system thank you for calling and ask for your phone number, one digit at a time, starting with the area code. But you can actually ignore that prompt. This American Century Investments number goes straight to a human, as we confirmed Wednesday, January 15, 2025, at 2:54 PM. The line's well-staffed, so you should expect a very short wait on hold, or none whatsoever, as long as you're calling during business hours. You won't run into any phone menus either.
American Century Investments operates the call center for this 800-345-2021 number; they're open 8am-6pm CT. The short answer? You should call on a Thursday. We've based this observation, and the next section, on analyzing 37 calls made in the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you can do more than just make calls, wait on hold, or navigate menus. You can also schedule a call with American Century Investments for a time that works best for you and when they're open. We'll confirm you're ready before we connect you, just in case. So, you can "set it and forget it" ahead of time. Ready to schedule? Schedule a call with American Century Investments. Go ahead, schedule a call with American Century Investments. Here's an important note about busy times, hold times, and the best time to call. When we talk about 'busy' or 'less busy' times, we're referring to the sheer volume of calls. The busiest times are simply when the most people are calling this American Century Investments phone number (and, naturally, least busy times mean fewer callers). However, high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like American Century Investments staff their call centers differently depending on the time of day and day of the week, so you might actually experience a shorter wait on hold even at the busiest times. So, when we talk about the 'best time to call', we're talking about that sweet spot: the optimal combination of lower call volume and shorter wait times.
Thursday is the least busy day to call American Century Investments, while Friday's the busiest. This info comes from a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
We found that Wednesday typically has the shortest hold times. On the other hand, Thursdays usually see the longest average waits in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about those average wait times. call and talk for me wait on hold for me
Overall, the best day to call American Century Investments is Thursday. While it isn't the day with the absolute shortest wait on hold, we still recommend it for its ideal combination of low call volume and short hold times. What's more, we think American Century Investments staffs their call center really well on Thursday. Again, please keep this in perspective: this phone number doesn't have a phone menu or long waits. They generally pick up right away if you call during their opening hours. If there is any wait, it'll typically be very short.
If you have time to do a bit of reading before you call American Century Investments, we'd suggest checking out some of our problem-specific articles. What is American Century Investments?
We're American Century Investments, a globally recognized investment management firm based in Kansas City, Missouri. Since 1958, we've been dedicated to helping investors hit their financial goals with innovative strategies and solutions. Putting clients first, American Century Investments offers many investment options: mutual funds, exchange-traded funds (ETFs), and separately managed accounts. Our experienced team uses rigorous research and analysis to find promising investment opportunities and manage risk effectively. We also prioritize responsible investing, carefully considering environmental, social, and governance (ESG) factors in our decisions. We're committed to long-term investment success, striving to provide exceptional service and value to our clients. What are the fees associated with American Century Investments?
American Century Investments is committed to offering its clients a clear and transparent fee structure. What you'll pay in fees for our investment products depends on a few things: your investment strategy, what your account requires, and how much you're investing. Typically, our fees are made up of expense ratios, which cover the costs involved in managing mutual funds or ETFs. We calculate these expense ratios as a percentage of the total assets in the fund, and they're deducted once a year. You might also see other charges, like transaction fees or account service fees, depending on your specific situation. For all the specific fee details, we really recommend checking out the prospectus or just giving our customer service team a call. They'd be happy to provide comprehensive information, tailored to your investment needs. So, what's American Century's investment strategy or philosophy?
American Century's investment strategy really centers on active management and long-term investing. They're big believers in finding opportunities through all market cycles and doing thorough research for smart decisions. American Century looks for companies with sustainable growth, competitive advantages, and attractive valuations. They use a disciplined approach, blending fundamental analysis, quantitative models, and risk management techniques. Their investment team really emphasizes diversification and flexible portfolio construction to manage risk and capture potential returns. American Century's committed to aligning their interests with clients', focusing on long-term goals, and giving superior customer service. Overall, they aim to deliver consistent, risk-adjusted performance to investors through disciplined practices. Top American Century Investments customer service problems
Click the link above for answers to almost any American Century Investments customer service question, including step-by-step guides for even the most complex issues. You can also describe a new issue and get instant answers. Here are some recent American Century Investments calls and their purposes. Do any of these sound like why you're calling? "I was calling because I needed to sell some of my fund." – This call lasted 9m 27s on Jan 15, 2025, at 2:54 PM, for a Tax-related account inquiry. "I just wanted to see because I need to do my taxes." – Lasting 6m 10s on Sep 9, 2024, at 6:46 PM, this call was to make a withdrawal. "I do need to make a withdrawal on my account." – This one lasted 45m 17s on Aug 5, 2024, at 8:24 PM.
Besides calling, you can contact American Century Investments customer service in other ways. We've listed the best ones below, by medium.
For online customer service support, American Century Investments' website is often a last—sometimes only—resort. You'll probably dig through help articles just to find a form to submit your issue, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's your only option.
Here's American Century Investments's best phone number, along with the current wait time if you call and tools to help you skip the phone lines and get straight to an American Century Investments agent. We know this is their best number because 222 customers, just like you, have used it over the past 18 months and shared their feedback with us. When you call 800-345-2021, you'll likely be connecting with their customer care team for common issues like getting financial advice or other general customer service inquiries. Instead of calling American Century Investments right away, try telling us about your problem first. That way, we might be able to suggest the best way to reach them, whether by phone or online. American Century Investments actually only has 1 phone number in total. It's often hard to figure out the best way to talk to American Century Investments' reps, which is why we started putting all this information together, based on suggestions from our customer community. Please keep sharing your experiences, so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or customer support for American Century Investments. The two organizations aren't related at all. Instead, CallHelpdesk creates free tools and shares information to help customers of companies like American Century Investments. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to get a live human representative. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing it.