To continue to our main menu, please stay on the line. If you know your party's extension, please enter that"
If you are calling for our fax number or mailing address, please say information or press if you know your party's extension, please enter that now. For account related inquiries or service, say service or press one."
This is American Funds's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Funds agent. This phone number is American Funds's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-421-0180 include Get financial advice and other customer service issues. Rather than trying to call American Funds first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, American Funds has 1 phone number. It's not always clear what is the best way to talk to American Funds representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for American Funds. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like American Funds. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
How about our free service? It calls and talks to customer service for you, then sends a report. Or, use our other free service; it waits on hold and tells you when a human rep is on the line. And if neither of those options appeals, our team's also documented the American Funds phone menu below.
We'll call and talk to American Funds for you. Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You won't even need to learn the path through all the phone options. Learn more about us calling for you.
We can get you a live person on the phone. Our free CallHelpdesk Phone can call, navigate menus, and wait on hold for you; you're welcome to do all the talking yourself. We'll let you know when a rep's ready to chat, so you won't need to worry about navigating confusing menus or getting lost in prompts. Find out how to skip the hold time. We've got tips on skipping the hold time. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers regularly call this American Funds phone number to document the system. Here's our latest tip for getting through the phone menu to a real person fastest: Don't press anything; just hold for the next representative. Below, you'll find clips we've gathered from American Funds's phone menus and tips to give you an idea of what you'll encounter when you call. We've also highlighted why they're important.
Thanks for calling Capital Group, home of American Funds. Need to take a distribution from a client's five two nine account? You can quickly do that online and have the funds sent right to the college, the client, or their bank on file. Just log in at capital group dot com slash send funds. That's one word. If you're calling for our fax number or mailing address, please say "information" or press one. To get to our main menu, please just stay on the line. If you know your party's extension, go ahead and enter that now.
Thanks for calling Capital Group, home of American Funds. Connect with IRA clients who haven't designated a beneficiary or updated theirs in the past five years. Order your IRA benefit report online, and we'll email you a list of those clients. Go to capital group dot com slash order report one word. For general marketing information about our funds, please hold for the first available associate. By speaking with us on the phone, you're consenting to us monitoring and recording calls. If you're calling for our fax number or mailing address, please say 'information' or press. If you know your party's extension, please enter that now. For account-related inquiries or service, say 'service' or press one. Excerpt from a call with American Funds, Tuesday, May 21, 2024, 3:39 PM.
American Funds runs the call center for this number, 800-421-0180, from Mon-Fri, 8am-7pm ET. The short answer? You should call on a Thursday. We've based this observation, and the next section, on analyzing 84 calls made over the last 90 days with our free, web-based phone (see above).
When you use our free AI phone to call, wait on hold, or navigate for you, you can also schedule calls with American Funds for a time that works and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" ahead of time. Schedule a call with American Funds. You can schedule a call with American Funds. An important note on busy times, hold times, and the best time to call: When we refer to busy or less busy times, we're talking about call volume. The busiest times are when most people call this American Funds phone number; least busy times have fewer callers. But high call volume doesn't necessarily mean you'll have a long hold time. Companies like American Funds staff their call centers differently based on the time of day and week, so you might experience a shorter wait even at the busiest times. When we refer to the best time to call, we mean the optimal combination of lower call volume and shorter wait times.
The quietest day to call American Funds is Thursday. Monday, though, is their busiest, averaging 57% more phone calls. We've gathered this data from 84 calls made with our AI-powered, web-based phone over the last 90 days, showing Monday as busiest and Thursday as quietest.
We've found that Monday usually has the shortest hold times. On the flip side, Tuesdays typically see the longest average wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to stress about those average wait times. Call and talk for me, wait on hold for me!
So, Thursday's actually the best day to call American Funds. While it doesn't have the *absolute* shortest wait time on hold, we still suggest it because it offers the perfect mix of low call volume and quick hold times. We also think American Funds staffs their call center really well on Thursdays.
If you've got a moment to read before you call American Funds, we'd suggest checking out our articles that tackle common issues. What are American Funds?
American Funds is a well-known investment management company that offers a wide range of mutual funds, helping both individuals and institutions hit their financial targets. With over 85 years under its belt, American Funds is really known for its long-term investment style and its knack for delivering consistent results. They really pride themselves on doing super thorough research and having skilled portfolio managers who meticulously pick the stocks and bonds for their funds. American Funds offers a diverse range of funds – think equity, fixed income, and balanced funds – giving investors plenty of choices to match their risk tolerance and what they're aiming for. They're also big on transparency, offering tons of info about how their funds are performing, what the fees are, and what they hold. Ultimately, American Funds aims to help investors build and protect their wealth by providing quality investment choices and top-notch service. So, what kind of funds does American Funds actually offer?
American Funds has a really diverse selection of funds designed to meet all sorts of investor needs. Their lineup features equity funds like Growth Fund of America, aiming for long-term capital growth, and American Balanced Fund, which takes a more balanced approach. If you're looking to generate income, they've got bond funds too, such as American High-Income Trust and American Short-Term Bond Fund. And for investors wanting more global exposure, you can pick from international funds like New Perspective Fund and EuroPacific Growth Fund. Plus, American Funds also provides target-date retirement funds that automatically adjust their asset allocation as you get closer to your retirement date. They even have tax-exempt bond funds, perfect for investors who are mindful of taxes. With such a wide array of funds, American Funds aims to offer investment options for just about anyone, no matter their financial goals or how much risk they're comfortable with. What's the minimum investment for American Funds?
How much you need to invest with American Funds really depends on the kind of account you're opening and which specific fund you pick. Usually, for most mutual funds, you'll need to start with at least $250. But here's a tip: if you set up an Automatic Investment Plan, that minimum actually drops to just $50. Keep in mind, some funds might ask for higher minimums, anywhere from $1,000 to $5,000. And specific investment options, like individual retirement accounts (IRAs) or 401(k) plans, could also have their own different minimums. Just so you know, these minimums can change, so it's always a good idea to check the American Funds website or chat with a financial advisor to get the most current info on what you need to invest. Top American Funds customer service problems
Click the link above for answers to almost any American Funds customer service question, including step-by-step guides for the trickiest issues. You can also describe a new issue and get instant answers. Below's a sample of recent American Funds calls and their purpose. Do any of these sound like why you're calling? Account access request: "I wanna get access to my account, but I don't have the account number." - From a call lasting 50m 53s, Jan 6, 2025 4:10 PM Move funds to cash: "Is it possible to move everything to cash if I don't wanna be in anything right now?" - From a call lasting 16m 25s, Oct 25, 2024 4:41 PM Questions about account processes: "I am just wondering, what would be the process for liquidation." - From a call lasting 7m 7s, May 21, 2024 3:39 PM We get info on why folks call American Funds from issues they've reported to CallHelpdesk.
Calling isn't your only option for American Funds customer service. We've listed the best alternative contact methods below.
You can access American Funds' customer service online via their website, but it's often a last resort – or sometimes your only option. You'll likely dig through help articles just to find a form to submit your problem, and it rarely leads to a real-time conversation. CallHelpdesk doesn't recommend this unless it's truly the only way.
Here's American Funds's best phone number, along with details about current wait times and handy tools to help you skip the phone lines and connect directly with an American Funds agent. We've found this to be American Funds's top contact number because 1,656 customers, just like you, have used it over the past 18 months and shared their valuable feedback with us. When you call 800-421-0180, the customer care team there typically helps with things like getting financial advice and other general customer service inquiries. Instead of calling American Funds right away, we suggest you first tell us about your specific issue. That way, we can often recommend the best way to get in touch with them, whether it's by phone or online. It's good to know that American Funds only has 1 main phone number. We understand it can be tricky figuring out the best way to actually speak with American Funds representatives, which is why we've started gathering this information, all based on suggestions from our customer community. Please keep sharing your experiences; it really helps us improve this free resource for everyone. Just to be clear, CallHelpdesk doesn't operate call centers or provide customer support for American Funds. We're two completely separate organizations. What CallHelpdesk does is create free tools and share helpful information for customers dealing with companies like American Funds. For larger companies, this includes innovative tools such as our CallHelpdesk Phone, which lets you call a company and completely bypass the frustrating wait on hold to reach a live human representative. We're always working to make these tools better, helping customers like you (and us!) navigate those confusing phone menus, lengthy hold times, and general customer service headaches. And as long as you keep spreading the word to your friends and family, we'll keep building them!