Anthem Blue Cross & Blue Shield

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Anthem Blue Cross & Blue Shield Customer Phone Numbers

Claims Department

888-224-4902
Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0. ยท Pharmacy-related questions - Please call the number on the back of your card. Please say or enter your member ID. ยท Free tools available: Talk for me, Skip the wait, Schedule my call

New Enrollment

800-413-3103
Toll-free ยท 24 hours, 7 days ยท This a help line for Anthem Medicare policies. To check the status of a policy, press 2 and then ###. Otherwise, you'll be bounced to voicemail. ยท To speak to a representative about medical health insurance plans in your area, press 1. For questions regarding your plan or claims assistance, press 2. To purchase an individual or family health plan and not a medical health insurance plan, press 3. ยท Free tools available: Talk for me, Skip the wait, Schedule my call

Healthy Indiana Plan

800-345-4344
Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0. ยท Say or enter your provider ID. ยท Free tools available: Talk for me, Skip the wait, Schedule my call

Colorado Health Plan Customer Service

888-231-5046
Toll-free ยท Mon-Fri 6:30am-5:30pm EST ยท Press 1 to continue in English. Say "Member" when asked who you are. Next, when asked for your "Member ID," press 0 (you will be asked 3 times, press 0 each time). When asked "What are you calling about," say "Representative." ยท To text instead of staying on the phone, press or say 1. If you stay on the line, say "member," "healthcare provider," or "broker." ยท Free tools available: Talk for me, Skip the wait, Schedule my call

Medicare Supplement Customer Service

866-438-9969
Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0. ยท To text instead of staying on the phone, press or say 1. Are you calling on behalf of a hospital, provider, or pharmacy? (Respond to the question.) ยท Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Anthem Blue Cross & Blue Shield below.

Let us call and talk to Anthem Blue Cross & Blue Shield for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
CallHelpdesk researchers routinely call this Anthem Blue Cross & Blue Shield phone number to document the phone system.
Here is how our research team describes the way the Anthem Blue Cross & Blue Shield phone system greets you: Pharmacy-related questions - Please call the number on the back of your card. Please say or enter your member ID.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 0# when it asks for your member number and 0# when it asks for your date of birth
Below are some clips we've found from Anthem Blue Cross & Blue Shield's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Anthem Blue Cross and Blue Shield. If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance. Did you know you can get an electronic copy of your ID card and find doctors all from your smartphone? Download our mobile app today to get started. If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a pharmacy member service associate. To continue this call in English, press one. Now tell me your member ID including any letters. You can also enter it. And for any letters, press the corresponding key. For example, for the letters a, b, or c, press"
Excerpt from a call with Anthem Blue Cross & Blue Shield
Tuesday, January 23, 2024 9:41 PM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Anthem Blue Cross and Blue Shield. If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance. Did you know you can get an electronic copy of your ID card and find out all from your smartphone? Download our mobile app today to get started. If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a member services associate. To continue this call in English, press one. Now tell me your member ID including any letters. You can also enter it. And for any letters, press the corresponding key.
For example, for
Alright. To get you to the right representative, I just need to know what you're calling about."
Excerpt from a call with Anthem Blue Cross & Blue Shield
Monday, July 1, 2024 7:35 PM

The first phone menu

"Thank you for calling Anthem Blue Cross and Blue Shield. If this is a medical emergency, please hang up and dial nine one one Your call may be monitored or recorded for quality assurance. Did you know you can get an electronic copy of your ID card and find doctors all from your smartphone? Download our mobile app today to get started. If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a pharmacy member services associate. To continue this call in English now tell me your member ID including any letters. You can also enter it.
And for any letters, press the corresponding key.
For example, for the letters a, b, or c, press two."
Excerpt from a call with Anthem Blue Cross & Blue Shield
Thursday, January 2, 2025 3:40 PM

What are the hours and when should I call?

Anthem Blue Cross & Blue Shield operates the call center for this 800-280-7293 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 813 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Anthem Blue Cross & Blue Shield at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anthem Blue Cross & Blue Shield phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anthem Blue Cross & Blue Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Anthem Blue Cross & Blue Shield is Sunday. The most busy day to call is Monday, which averages 288% more phone calls by comparison. Again, this is based on a sample of 813 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Anthem Blue Cross & Blue Shield

In summation, the best day to call Anthem Blue Cross & Blue Shield is Friday.

Why Customers Call Anthem Blue Cross & Blue Shield

If you have time to do a bit of reading before you call Anthem Blue Cross & Blue Shield, we recommend you read over some of our problem-specific articles.

What is Anthem Blue Cross & Blue Shield (VA)?

Anthem Blue Cross & Blue Shield (VA) is a leading health insurance provider operating in the state of Virginia. As a part of the broader Anthem family, they offer a wide range of health insurance plans and coverage options tailored to meet the diverse needs of individuals, families, and businesses. Anthem Blue Cross & Blue Shield (VA) is committed to delivering affordable, quality healthcare services, and they work with an extensive network of healthcare providers to ensure that their members have access to the best possible care. Their plans include preventive care, hospitalization, prescription medication coverage, and more. With a focus on customer satisfaction, Anthem Blue Cross & Blue Shield (VA) strives to provide efficient, reliable, and personalized service to their members.

How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

Autopay offers customers many conveniences that they would not otherwise have if they paid their premiums manually. Without this service, customers are at risk of missing deadlines and paying late fees. Because of this, it is highly recommended that all Anthem Blue Cross & Blue Shield users sign up for autopay to make sure that they receive the most benefits. It's quick and easy to sign up for autopay, and you can always contact the customer service desk for help, so there is no reason not to do it.

Top Anthem Blue Cross & Blue Shield customer service problems

Click the link above to get answers to just about any Anthem Blue Cross & Blue Shield customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Anthem Blue Cross & Blue Shield, and their purpose. Are any of these similar to the reason you are trying to call?
Confirming coverage details: "I wanted to make sure that those confirmed and set on your end."
- From a call lasting 12m 14s , Jan 2, 2025 3:40 PM
Requesting new card: "I misplaced my card, and I needed to know if I could have a new one sent to me or emailed or something."
- From a call lasting 24m 31s , Dec 26, 2024 3:12 PM
Information about why customers call Anthem Blue Cross & Blue Shield is extracted from issues that customers have reported to CallHelpdesk.
Anthem Blue Cross & Blue Shield issues reported to CallHelpdesk

More Anthem Blue Cross & Blue Shield Customer Service Contacts

There are of course other ways to contact Anthem Blue Cross & Blue Shield customer service besides the phone. Below we list the best ones, by medium.

Anthem Blue Cross & Blue Shield Customer Help Desk / Web Support

anthem.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Anthem Blue Cross & Blue Shield customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why CallHelpdesk does not recommend this unless it's the only way.

Conclusion and closing notes

This is Anthem Blue Cross & Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthem Blue Cross & Blue Shield agent. This phone number is Anthem Blue Cross & Blue Shield's best phone number because 30,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-280-7293 include Coverage question, Make Claim, Get Insurance, Delayed claim, Renew coverage and other customer service issues. The Anthem Blue Cross & Blue Shield call center that you call into has employees from Colorado and is open 24 hours, 7 days according to customers. In total, Anthem Blue Cross & Blue Shield has 6 phone numbers. It's not always clear what is the best way to talk to Anthem Blue Cross & Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

CallHelpdesk does not provide call center services or customer support operations for Anthem Blue Cross & Blue Shield. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Anthem Blue Cross & Blue Shield. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Anthem Blue Cross & Blue Shield Customer Phone Numbers

Claims Department

Just press 0 to skip the prompts. For pharmacy questions, please call the number on the back of your card. Please say or enter your member ID. Free tools are available: Talk for me, Skip the wait, Schedule my call.

New Enrollment

You've reached the helpline for Anthem Medicare policies. To check your policy's status, just press 2, then enter ###. Otherwise, your call will go to voicemail. Want to talk to a representative about medical health insurance plans in your area? Press 1. If you have questions about your existing plan or need claims assistance, press 2. To purchase an individual or family health plan (not a medical health insurance plan), press 3. We also offer free tools: Talk for me, Skip the wait, and Schedule my call.

Healthy Indiana Plan

Don't mind the prompts, just press 0. Say or enter your provider ID. We've got free tools: Talk for me, Skip the wait, Schedule my call.

Colorado Health Plan Customer Service

We're open Mon-Fri, 6:30am-5:30pm EST. Press 1 for English. When asked, say "Member." For your "Member ID," press 0 (you'll do this 3 times). When asked what you're calling about, say "Representative." Want to text? Press or say 1 instead of calling. If you stay on the line, say "member," "healthcare provider," or "broker." We offer free tools: Talk for me, Skip the wait, Schedule my call.

Medicare Supplement Customer Service

Just ignore the prompts and press 0. If you'd rather text than stay on the phone, press or say 1. Are you calling for a hospital, provider, or pharmacy? We also have free tools: Talk for me, Skip the wait, Schedule my call.

How do I get through the phone menu to a live person?

Why not try our free service? It calls and talks to customer service for you, then sends a report. Or, our other free service just waits on hold and lets you know when a human rep is on the line. If neither of those sounds good, our team's also documented the phone menu for Anthem Blue Cross & Blue Shield below.

Let us call and talk to Anthem Blue Cross & Blue Shield for you

We can call and talk to Anthem Blue Cross & Blue Shield for you. Our AI-powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service on your behalf, completely free. You won't even need to learn about the various confusing phone options. Ready to learn more about us calling for you?

We can get a live person on the line for you

We can get a live person on the line for you. Our free CallHelpdesk Phone can even dial, navigate menus, and wait on hold for you โ€“ you just do the talking. We'll notify you the moment a rep is on the line and ready, so you won't have to worry about navigating menus or getting lost. We can help you skip the hold time entirely! Of course, we completely understand if you'd rather handle all the dialing, waiting, and speaking yourself. All these free tools are optional. CallHelpdesk researchers regularly dial this Anthem Blue Cross & Blue Shield phone number to document the phone system. Here's how our research team describes Anthem Blue Cross & Blue Shield's initial greeting: "For pharmacy-related questions, please call the number on the back of your card. Please say or enter your member ID." Our latest tip to quickly reach a real person: Press 1, then 0# for your member number, and 0# for your date of birth. Below, you'll find some snippets from Anthem Blue Cross & Blue Shield's phone menus and tips that'll give you a good idea of what to expect when you call. We've also highlighted why each one is important.

Heard when the phone system first answers

Thanks for calling Anthem Blue Cross and Blue Shield. If you're having a medical emergency, please hang up now and dial nine one one. Just so you know, your call might be monitored or recorded for quality assurance purposes. Did you know you can actually get an electronic copy of your ID card and even find doctors, all right from your smartphone? Just download our mobile app today to get started. If you're calling about a pharmacy question, please call the pharmacy member service number on the back of your ID card. That'll connect you directly with a pharmacy member service associate. To continue this call in English, just press one. Now, please tell me your member ID, including any letters. You can also just enter it. And for any letters, press the corresponding key. For example, for the letters a, b, or c, press...

They may ask your reason for calling (instead of a menu)

Thanks for calling Anthem Blue Cross and Blue Shield. If this is a medical emergency, please hang up and dial nine one one. Your call might be monitored or recorded for quality assurance. Did you know you can get an electronic copy of your ID card and find out all from your smartphone? Download our mobile app today to get started! If you're calling with a pharmacy-related question, please call the pharmacy member service number on the back of your ID card to get connected directly with a member services associate. To continue this call in English, press one. Now, tell me your member ID, including any letters. You can also enter it. And for any letters, press the corresponding key. For example, for... Alright. To get you to the right representative, I just need to know what you're calling about.

The first phone menu

Thanks for calling Anthem Blue Cross and Blue Shield. If you're having a medical emergency, please hang up right now and dial nine one one. Just so you know, your call might be monitored or recorded for quality assurance. Did you know you can get an electronic copy of your ID card and even find doctors, all from your smartphone? Just download our mobile app today to get started. If you've got a pharmacy question, please call the pharmacy member service number on the back of your ID card. That'll connect you directly with a pharmacy member services associate. To continue this call in English, please tell me your member ID now, including any letters. You can also just enter it. And for any letters, press the key that corresponds. For example, if it's the letters a, b, or c, just press two.

What are the hours and when should I call?

Anthem Blue Cross & Blue Shield's call center for 800-280-7293 is open 24 hours, 7 days. The quick answer? You should call on a Friday. Both this observation and the next section come from analyzing a sample of 813 calls made in the last 90 days with our free, web-based phone (see above).

Call when they- and you- are open

Our free AI-powered phone can call, talk, wait on hold, or navigate for you. You can even schedule the call with Anthem Blue Cross & Blue Shield for a time that works for you and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" beforehand. Schedule a call with Anthem Blue Cross & Blue Shield. Schedule a call with Anthem Blue Cross & Blue Shield. An important note: busy times vs hold times vs best time to call. When we talk about busy or less busy times, we're talking about call volume. The busiest times mean the most people are calling this Anthem Blue Cross & Blue Shield phone number (and least busy times have fewer people calling). This high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Anthem Blue Cross & Blue Shield staff their call centers differently based on the time of day and day of the week. So, you might actually experience a shorter hold time even during the busiest times. When we talk about the best time to call, we mean the optimal combination of lower call volume and shorter wait times.

The least busy time to call

You'll find Sunday is the least busy day to call Anthem Blue Cross & Blue Shield. On the flip side, Monday is the busiest, averaging 288% more phone calls by comparison. Just so you know, this data comes from a sample of 813 calls made with our AI-powered, web-based phone over the last 90 days.

The shortest wait on hold

We've found Tuesdays have the shortest hold times. However, Mondays typically see the longest average waits in the queue. But honestly, with our free 'call and talk for me' or 'wait on hold for me' service, you won't really need to worry about average wait times. Just remember: call and talk for me, wait on hold for me.

The best time to call Anthem Blue Cross & Blue Shield

So, Friday's the best day to call Anthem Blue Cross & Blue Shield.

Why Customers Call Anthem Blue Cross & Blue Shield

If you've got a little time to read before calling Anthem Blue Cross & Blue Shield, we recommend checking out our articles on specific problems. What is Anthem Blue Cross & Blue Shield (VA)?

What is Anthem Blue Cross & Blue Shield (VA)?

In Virginia, Anthem Blue Cross & Blue Shield (VA) is a leading health insurance provider. As part of the wider Anthem family, they've got a huge variety of health insurance plans and coverage options, designed specifically for individuals, families, and businesses with all sorts of different needs. Anthem Blue Cross & Blue Shield (VA) really aims to provide affordable, quality healthcare services. They also partner with a huge network of healthcare providers, making sure their members can get the best care possible. Their plans cover things like preventive care, hospitalization, prescription medication coverage, and much more. They're really focused on keeping customers happy, so Anthem Blue Cross & Blue Shield (VA) works hard to offer efficient, reliable, and personalized service to everyone. How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

Autopay makes things a lot more convenient for customers, something they wouldn't get if they paid their premiums manually. Without this service, you could easily miss deadlines and end up paying late fees. That's why we really recommend all Anthem Blue Cross & Blue Shield users sign up for autopay to make sure they get the most benefits possible. It's quick and easy to sign up, and you can always contact the customer service desk for help, so there's no reason not to do it. Top Anthem Blue Cross & Blue Shield customer service problems

Top Anthem Blue Cross & Blue Shield customer service problems

Just click the link above, and you'll find answers to almost any Anthem Blue Cross & Blue Shield customer service question, even step-by-step guides for the trickiest problems. You can also tell us about a new issue and get instant answers. Here are some recent calls to Anthem Blue Cross & Blue Shield, and why people made them. Do any of these sound like why you're trying to call? Confirming coverage details: "I wanted to make sure that those confirmed and set on your end." โ€“ This call lasted 12m 14s on Jan 2, 2025 at 3:40 PM. Requesting a new card: "I misplaced my card, and I needed to know if I could have a new one sent to me or emailed or something." โ€“ This call lasted 24m 31s on Dec 26, 2024 at 3:12 PM. We get information about why people call Anthem Blue Cross & Blue Shield from issues customers have reported to CallHelpdesk. All these are Anthem Blue Cross & Blue Shield issues reported to CallHelpdesk.

More Anthem Blue Cross & Blue Shield Customer Service Contacts

Calling isn't your only option for Anthem Blue Cross & Blue Shield customer service. We've listed the best ways to contact them below, by medium.

Anthem Blue Cross & Blue Shield Customer Help Desk / Web Support

Anthem Blue Cross & Blue Shield's customer service is available online via their website, but it's typically a last resort โ€“ sometimes your only option. You'll often dig through help articles just to find a form that lets you submit an issue, and don't expect a real-time conversation. CallHelpdesk doesn't recommend this unless it's truly your only way.

Conclusion and closing notes

Here's Anthem Blue Cross & Blue Shield's best phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to an Anthem Blue Cross & Blue Shield agent. We know it's their best number because 30,198 customers, just like you, have used this contact information over the last 18 months and shared their feedback with us. When you call 800-280-7293, the customer care team usually helps with things like Coverage question, Make Claim, Get Insurance, Delayed claim, Renew coverage, and other common customer service issues. Customers tell us that the Anthem Blue Cross & Blue Shield call center you'll reach has employees based in Colorado and is open 24 hours, 7 days a week. Anthem Blue Cross & Blue Shield actually has 6 phone numbers in total. It's often tough to figure out the best way to talk to Anthem Blue Cross & Blue Shield representatives, so we started putting together all this information based on suggestions from their customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually provide call center services or customer support operations for Anthem Blue Cross & Blue Shield. The two organizations aren't related at all. Instead, CallHelpdesk creates free tools and shares information designed to help customers of companies like Anthem Blue Cross & Blue Shield. For large companies, this includes tools like our CallHelpdesk Phone, which lets you call a company but completely bypasses the part where you wait on the line to get to a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, hold times, and all the general confusion that comes with customer service. As long as you keep sharing it with your friends and loved ones, we'll definitely keep doing what we do.

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Anthem Blue Cross & Blue Shield Customer Phone Numbers Claims Department 888-224-4902 Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0
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Anthem Blue Cross & Blue Shield Customer Phone Numbers Claims Department Just press 0 to skip the prompts
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ยท Pharmacy-related questions - Please call the number on the back of your card
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For pharmacy questions, please call the number on the back of your card
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ยท Free tools available: Talk for me, Skip the wait, Schedule my call More details New Enrollment 800-413-3103 Toll-free ยท 24 hours, 7 days ยท This a help line for Anthem Medicare policies
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Free tools are available: Talk for me, Skip the wait, Schedule my call
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To check the status of a policy, press 2 and then ###
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New Enrollment You've reached the helpline for Anthem Medicare policies
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Otherwise, you'll be bounced to voicemail
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To check your policy's status, just press 2, then enter ###
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ยท To speak to a representative about medical health insurance plans in your area, press 1
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Otherwise, your call will go to voicemail
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For questions regarding your plan or claims assistance, press 2
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Want to talk to a representative about medical health insurance plans in your area
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To purchase an individual or family health plan and not a medical health insurance plan, press 3
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ยท Free tools available: Talk for me, Skip the wait, Schedule my call More details Healthy Indiana Plan 800-345-4344 Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0
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If you have questions about your existing plan or need claims assistance, press 2
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ยท Say or enter your provider ID
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To purchase an individual or family health plan (not a medical health insurance plan), press 3
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ยท Free tools available: Talk for me, Skip the wait, Schedule my call More details Colorado Health Plan Customer Service 888-231-5046 Toll-free ยท Mon-Fri 6:30am-5:30pm EST ยท Press 1 to continue in English
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We also offer free tools: Talk for me, Skip the wait, and Schedule my call
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Say "Member" when asked who you are
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Healthy Indiana Plan Don't mind the prompts, just press 0
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Next, when asked for your "Member ID," press 0 (you will be asked 3 times, press 0 each time)
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Say or enter your provider ID
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When asked "What are you calling about," say "Representative
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We've got free tools: Talk for me, Skip the wait, Schedule my call
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" ยท To text instead of staying on the phone, press or say 1
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Colorado Health Plan Customer Service We're open Mon-Fri, 6:30am-5:30pm EST
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If you stay on the line, say "member," "healthcare provider," or "broker
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Press 1 for English
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" ยท Free tools available: Talk for me, Skip the wait, Schedule my call More details Medicare Supplement Customer Service 866-438-9969 Toll-free ยท 24 hours, 7 days ยท Ignore the prompts, just press 0
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When asked, say "Member
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ยท To text instead of staying on the phone, press or say 1
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" For your "Member ID," press 0 (you'll do this 3 times)
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Are you calling on behalf of a hospital, provider, or pharmacy
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When asked what you're calling about, say "Representative
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Medicare Supplement Customer Service Just ignore the prompts and press 0
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Consider using our free service that calls and talks to customer service for you, then sends you a report
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Are you calling for a hospital, provider, or pharmacy
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But if those options don't appeal to you, our team has also documented the phone menu for Anthem Blue Cross & Blue Shield below
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We also have free tools: Talk for me, Skip the wait, Schedule my call
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Let us call and talk to Anthem Blue Cross & Blue Shield for you Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free
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How do I get through the phone menu to a live person
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You don't even need to learn about the path through the various phone options
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Learn about us calling for you We can get a live person on the line for you That same, free CallHelpdesk Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking
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It calls and talks to customer service for you, then sends a report
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We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze
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Or, our other free service just waits on hold and lets you know when a human rep is on the line
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Learn about skipping the hold time Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself
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If neither of those sounds good, our team's also documented the phone menu for Anthem Blue Cross & Blue Shield below
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All of these free tools are optional
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Let us call and talk to Anthem Blue Cross & Blue Shield for you We can call and talk to Anthem Blue Cross & Blue Shield for you
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CallHelpdesk researchers routinely call this Anthem Blue Cross & Blue Shield phone number to document the phone system
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Our AI-powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service on your behalf, completely free
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Here is how our research team describes the way the Anthem Blue Cross & Blue Shield phone system greets you: Pharmacy-related questions - Please call the number on the back of your card
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You won't even need to learn about the various confusing phone options
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Please say or enter your member ID
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Ready to learn more about us calling for you
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Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 0# when it asks for your member number and 0# when it asks for your date of birth Below are some clips we've found from Anthem Blue Cross & Blue Shield's phone menus and tips that help give an idea of what you will encounter when you call
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We can get a live person on the line for you We can get a live person on the line for you
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We've highlighted why they are important as well: Heard when the phone system first answers "Thank you for calling Anthem Blue Cross and Blue Shield
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Our free CallHelpdesk Phone can even dial, navigate menus, and wait on hold for you โ€“ you just do the talking
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If this is a medical emergency, please hang up and dial nine one one
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We'll notify you the moment a rep is on the line and ready, so you won't have to worry about navigating menus or getting lost
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Your call may be monitored or recorded for quality assurance
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We can help you skip the hold time entirely
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Did you know you can get an electronic copy of your ID card and find doctors all from your smartphone
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Of course, we completely understand if you'd rather handle all the dialing, waiting, and speaking yourself
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Download our mobile app today to get started
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All these free tools are optional
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If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a pharmacy member service associate
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CallHelpdesk researchers regularly dial this Anthem Blue Cross & Blue Shield phone number to document the phone system
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To continue this call in English, press one
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Here's how our research team describes Anthem Blue Cross & Blue Shield's initial greeting: "For pharmacy-related questions, please call the number on the back of your card
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Now tell me your member ID including any letters
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Please say or enter your member ID
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You can also enter it
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" Our latest tip to quickly reach a real person: Press 1, then 0# for your member number, and 0# for your date of birth
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And for any letters, press the corresponding key
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Below, you'll find some snippets from Anthem Blue Cross & Blue Shield's phone menus and tips that'll give you a good idea of what to expect when you call
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For example, for the letters a, b, or c, press" Excerpt from a call with Anthem Blue Cross & Blue Shield Tuesday, January 23, 2024 9:41 PM They may ask your reason for calling (instead of a menu) "Thank you for calling Anthem Blue Cross and Blue Shield
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We've also highlighted why each one is important
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If this is a medical emergency, please hang up and dial nine one one
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Heard when the phone system first answers Thanks for calling Anthem Blue Cross and Blue Shield
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Your call may be monitored or recorded for quality assurance
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If you're having a medical emergency, please hang up now and dial nine one one
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Did you know you can get an electronic copy of your ID card and find out all from your smartphone
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Just so you know, your call might be monitored or recorded for quality assurance purposes
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?
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Download our mobile app today to get started
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Did you know you can actually get an electronic copy of your ID card and even find doctors, all right from your smartphone
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?
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If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a member services associate
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Just download our mobile app today to get started
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To continue this call in English, press one
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If you're calling about a pharmacy question, please call the pharmacy member service number on the back of your ID card
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Now tell me your member ID including any letters
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That'll connect you directly with a pharmacy member service associate
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You can also enter it
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To continue this call in English, just press one
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And for any letters, press the corresponding key
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Now, please tell me your member ID, including any letters
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For example, for Alright
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You can also just enter it
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To get you to the right representative, I just need to know what you're calling about
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And for any letters, press the corresponding key
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" Excerpt from a call with Anthem Blue Cross & Blue Shield Monday, July 1, 2024 7:35 PM The first phone menu "Thank you for calling Anthem Blue Cross and Blue Shield
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For example, for the letters a, b, or c, press
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...
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If this is a medical emergency, please hang up and dial nine one one Your call may be monitored or recorded for quality assurance
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They may ask your reason for calling (instead of a menu) Thanks for calling Anthem Blue Cross and Blue Shield
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Did you know you can get an electronic copy of your ID card and find doctors all from your smartphone
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If this is a medical emergency, please hang up and dial nine one one
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?
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.
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Download our mobile app today to get started
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Your call might be monitored or recorded for quality assurance
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If you are calling with a pharmacy related question, please call the pharmacy member service number on the back of your ID card to be connected directly with a pharmacy member services associate
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Did you know you can get an electronic copy of your ID card and find out all from your smartphone
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?
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To continue this call in English now tell me your member ID including any letters
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Download our mobile app today to get started
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!
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You can also enter it
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If you're calling with a pharmacy-related question, please call the pharmacy member service number on the back of your ID card to get connected directly with a member services associate
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And for any letters, press the corresponding key
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To continue this call in English, press one
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For example, for the letters a, b, or c, press two
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Now, tell me your member ID, including any letters
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" Excerpt from a call with Anthem Blue Cross & Blue Shield Thursday, January 2, 2025 3:40 PM (window
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You can also enter it
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adsbygoogle = window
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And for any letters, press the corresponding key
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adsbygoogle || [])
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For example, for
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...
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push({}); What are the hours and when should I call
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Alright
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Anthem Blue Cross & Blue Shield operates the call center for this 800-280-7293 phone number 24 hours, 7 days
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To get you to the right representative, I just need to know what you're calling about
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The short answer is that you should call on a Friday
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The first phone menu Thanks for calling Anthem Blue Cross and Blue Shield
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This observation and the following section are based on analysis of a sample set of 813 calls made in the last 90 days using our free, web-based phone (see above)
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If you're having a medical emergency, please hang up right now and dial nine one one
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Call when they- and you- are open When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Anthem Blue Cross & Blue Shield at a time when they are open and when it works for you
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Just so you know, your call might be monitored or recorded for quality assurance
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We will confirm you are ready before placing the call, just in case
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Did you know you can get an electronic copy of your ID card and even find doctors, all from your smartphone
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?
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That means you can "set it and forget it" ahead of time
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Just download our mobile app today to get started
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Schedule a call with Anthem Blue Cross & Blue Shield An important note: busy times vs hold times vs best time to call When we refer to busy or less busy times, we are talking about the volume of calls
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If you've got a pharmacy question, please call the pharmacy member service number on the back of your ID card
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The busiest times are when the most people are calling this Anthem Blue Cross & Blue Shield phone number (least busy times have fewer people calling)
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That'll connect you directly with a pharmacy member services associate
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This high call volume does not necessarily mean that you will have a long hold time when you call
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To continue this call in English, please tell me your member ID now, including any letters
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Companies like Anthem Blue Cross & Blue Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times
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You can also just enter it
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When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times
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And for any letters, press the key that corresponds
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The least busy time to call The least busy day to call Anthem Blue Cross & Blue Shield is Sunday
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For example, if it's the letters a, b, or c, just press two
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The most busy day to call is Monday, which averages 288% more phone calls by comparison
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What are the hours and when should I call
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Again, this is based on a sample of 813 calls made with our AI-powered, web-based phone in the last 90 days
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Anthem Blue Cross & Blue Shield's call center for 800-280-7293 is open 24 hours, 7 days
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Sun Quietest Mon Busiest Tue Wed Thu Fri Sat The shortest wait on hold We measured the shortest hold times to be on Tuesday
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The quick answer
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The longest wait in the queue on average occurs on Monday
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You should call on a Friday
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But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times
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Both this observation and the next section come from analyzing a sample of 813 calls made in the last 90 days with our free, web-based phone (see above)
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The best time to call Anthem Blue Cross & Blue Shield In summation, the best day to call Anthem Blue Cross & Blue Shield is Friday
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Call when they- and you- are open Our free AI-powered phone can call, talk, wait on hold, or navigate for you
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(window
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You can even schedule the call with Anthem Blue Cross & Blue Shield for a time that works for you and when they're open
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We'll confirm you're ready before placing the call, just in case
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adsbygoogle || [])
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That means you can "set it and forget it" beforehand
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push({}); Why Customers Call Anthem Blue Cross & Blue Shield If you have time to do a bit of reading before you call Anthem Blue Cross & Blue Shield, we recommend you read over some of our problem-specific articles
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Schedule a call with Anthem Blue Cross & Blue Shield
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What is Anthem Blue Cross & Blue Shield (VA)
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Schedule a call with Anthem Blue Cross & Blue Shield
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Anthem Blue Cross & Blue Shield (VA) is a leading health insurance provider operating in the state of Virginia
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An important note: busy times vs hold times vs best time to call
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As a part of the broader Anthem family, they offer a wide range of health insurance plans and coverage options tailored to meet the diverse needs of individuals, families, and businesses
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When we talk about busy or less busy times, we're talking about call volume
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Anthem Blue Cross & Blue Shield (VA) is committed to delivering affordable, quality healthcare services, and they work with an extensive network of healthcare providers to ensure that their members have access to the best possible care
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The busiest times mean the most people are calling this Anthem Blue Cross & Blue Shield phone number (and least busy times have fewer people calling)
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Their plans include preventive care, hospitalization, prescription medication coverage, and more
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This high call volume doesn't necessarily mean you'll have a long hold time when you call
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With a focus on customer satisfaction, Anthem Blue Cross & Blue Shield (VA) strives to provide efficient, reliable, and personalized service to their members
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Companies like Anthem Blue Cross & Blue Shield staff their call centers differently based on the time of day and day of the week
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How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield
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So, you might actually experience a shorter hold time even during the busiest times
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Autopay offers customers many conveniences that they would not otherwise have if they paid their premiums manually
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When we talk about the best time to call, we mean the optimal combination of lower call volume and shorter wait times
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Without this service, customers are at risk of missing deadlines and paying late fees
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The least busy time to call You'll find Sunday is the least busy day to call Anthem Blue Cross & Blue Shield
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Because of this, it is highly recommended that all Anthem Blue Cross & Blue Shield users sign up for autopay to make sure that they receive the most benefits
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On the flip side, Monday is the busiest, averaging 288% more phone calls by comparison
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It's quick and easy to sign up for autopay, and you can always contact the customer service desk for help, so there is no reason not to do it
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Just so you know, this data comes from a sample of 813 calls made with our AI-powered, web-based phone over the last 90 days
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Top Anthem Blue Cross & Blue Shield customer service problems Click the link above to get answers to just about any Anthem Blue Cross & Blue Shield customer service question, including step by step guides for the most complex issues
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The shortest wait on hold We've found Tuesdays have the shortest hold times
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You can also detail a new issue and get answers instantly
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However, Mondays typically see the longest average waits in the queue
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Below is a sample of recent calls to Anthem Blue Cross & Blue Shield, and their purpose
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But honestly, with our free 'call and talk for me' or 'wait on hold for me' service, you won't really need to worry about average wait times
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Are any of these similar to the reason you are trying to call
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Just remember: call and talk for me, wait on hold for me
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Confirming coverage details: "I wanted to make sure that those confirmed and set on your end
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The best time to call Anthem Blue Cross & Blue Shield So, Friday's the best day to call Anthem Blue Cross & Blue Shield
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" - From a call lasting 12m 14s , Jan 2, 2025 3:40 PM Requesting new card: "I misplaced my card, and I needed to know if I could have a new one sent to me or emailed or something
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Why Customers Call Anthem Blue Cross & Blue Shield If you've got a little time to read before calling Anthem Blue Cross & Blue Shield, we recommend checking out our articles on specific problems
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" - From a call lasting 24m 31s , Dec 26, 2024 3:12 PM Information about why customers call Anthem Blue Cross & Blue Shield is extracted from issues that customers have reported to CallHelpdesk
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What is Anthem Blue Cross & Blue Shield (VA)
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Anthem Blue Cross & Blue Shield issues reported to CallHelpdesk (window
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What is Anthem Blue Cross & Blue Shield (VA)
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adsbygoogle = window
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In Virginia, Anthem Blue Cross & Blue Shield (VA) is a leading health insurance provider
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adsbygoogle || [])
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As part of the wider Anthem family, they've got a huge variety of health insurance plans and coverage options, designed specifically for individuals, families, and businesses with all sorts of different needs
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push({}); More Anthem Blue Cross & Blue Shield Customer Service Contacts There are of course other ways to contact Anthem Blue Cross & Blue Shield customer service besides the phone
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Anthem Blue Cross & Blue Shield (VA) really aims to provide affordable, quality healthcare services
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Below we list the best ones, by medium
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They also partner with a huge network of healthcare providers, making sure their members can get the best care possible
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Anthem Blue Cross & Blue Shield Customer Help Desk / Web Support anthem
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Their plans cover things like preventive care, hospitalization, prescription medication coverage, and much more
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com - Customer Service Online customer service support As a last, sometimes only, resort- Anthem Blue Cross & Blue Shield customer service can be accessed through their website
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They're really focused on keeping customers happy, so Anthem Blue Cross & Blue Shield (VA) works hard to offer efficient, reliable, and personalized service to everyone
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This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why CallHelpdesk does not recommend this unless it's the only way
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How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield
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(window
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How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield
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adsbygoogle = window
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Autopay makes things a lot more convenient for customers, something they wouldn't get if they paid their premiums manually
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adsbygoogle || [])
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Without this service, you could easily miss deadlines and end up paying late fees
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push({}); Conclusion and closing notesThis is Anthem Blue Cross & Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthem Blue Cross & Blue Shield agent
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That's why we really recommend all Anthem Blue Cross & Blue Shield users sign up for autopay to make sure they get the most benefits possible
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This phone number is Anthem Blue Cross & Blue Shield's best phone number because 30,198 customers like you used this contact information over the last 18 months and gave us feedback
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It's quick and easy to sign up, and you can always contact the customer service desk for help, so there's no reason not to do it
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Common problems addressed by the customer care unit that answers calls to 800-280-7293 include Coverage question, Make Claim, Get Insurance, Delayed claim, Renew coverage and other customer service issues
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Top Anthem Blue Cross & Blue Shield customer service problems Top Anthem Blue Cross & Blue Shield customer service problems Just click the link above, and you'll find answers to almost any Anthem Blue Cross & Blue Shield customer service question, even step-by-step guides for the trickiest problems
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The Anthem Blue Cross & Blue Shield call center that you call into has employees from Colorado and is open 24 hours, 7 days according to customers
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You can also tell us about a new issue and get instant answers
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In total, Anthem Blue Cross & Blue Shield has 6 phone numbers
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Here are some recent calls to Anthem Blue Cross & Blue Shield, and why people made them
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It's not always clear what is the best way to talk to Anthem Blue Cross & Blue Shield representatives, so we started compiling this information built from suggestions from the customer community
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Do any of these sound like why you're trying to call
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Please keep sharing your experiences so we can continue to improve this free resource
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Confirming coverage details: "I wanted to make sure that those confirmed and set on your end
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CallHelpdesk does not provide call center services or customer support operations for Anthem Blue Cross & Blue Shield
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" โ€“ This call lasted 12m 14s on Jan 2, 2025 at 3:40 PM
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The two organizations are not related
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Requesting a new card: "I misplaced my card, and I needed to know if I could have a new one sent to me or emailed or something
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CallHelpdesk builds free tools and shares information to help customers of companies like Anthem Blue Cross & Blue Shield
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" โ€“ This call lasted 24m 31s on Dec 26, 2024 at 3:12 PM
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For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep
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We get information about why people call Anthem Blue Cross & Blue Shield from issues customers have reported to CallHelpdesk
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We continue to work on these tools to help customers like you (and ourselves
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All these are Anthem Blue Cross & Blue Shield issues reported to CallHelpdesk
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!
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.
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) navigate the messy phone menus, hold times, and confusion with customer service
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More Anthem Blue Cross & Blue Shield Customer Service Contacts Calling isn't your only option for Anthem Blue Cross & Blue Shield customer service
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As long as you keep sharing it with your friends and loved ones, we'll keep doing it
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We've listed the best ways to contact them below, by medium
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Anthem Blue Cross & Blue Shield Customer Help Desk / Web Support Anthem Blue Cross & Blue Shield's customer service is available online via their website, but it's typically a last resort โ€“ sometimes your only option
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You'll often dig through help articles just to find a form that lets you submit an issue, and don't expect a real-time conversation
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CallHelpdesk doesn't recommend this unless it's truly your only way
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Conclusion and closing notes Here's Anthem Blue Cross & Blue Shield's best phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to an Anthem Blue Cross & Blue Shield agent
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We know it's their best number because 30,198 customers, just like you, have used this contact information over the last 18 months and shared their feedback with us
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When you call 800-280-7293, the customer care team usually helps with things like Coverage question, Make Claim, Get Insurance, Delayed claim, Renew coverage, and other common customer service issues
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Customers tell us that the Anthem Blue Cross & Blue Shield call center you'll reach has employees based in Colorado and is open 24 hours, 7 days a week
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Anthem Blue Cross & Blue Shield actually has 6 phone numbers in total
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It's often tough to figure out the best way to talk to Anthem Blue Cross & Blue Shield representatives, so we started putting together all this information based on suggestions from their customer community
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Please keep sharing your experiences with us so we can keep making this free resource even better
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Just so you know, CallHelpdesk doesn't actually provide call center services or customer support operations for Anthem Blue Cross & Blue Shield
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The two organizations aren't related at all
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Instead, CallHelpdesk creates free tools and shares information designed to help customers of companies like Anthem Blue Cross & Blue Shield
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For large companies, this includes tools like our CallHelpdesk Phone, which lets you call a company but completely bypasses the part where you wait on the line to get to a live human rep
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We're constantly working on these tools to help customers like you (and us
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!
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) navigate those messy phone menus, hold times, and all the general confusion that comes with customer service
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As long as you keep sharing it with your friends and loved ones, we'll definitely keep doing what we do
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