If you're on an FEP health plan, say member or press one. Otherwise, say health care provider or press two. Dental provider, three. Or if you're calling on behalf of a member or if you are not a member, please press four."
This is Anthem Blue Cross & Blue Shield (VA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthem Blue Cross & Blue Shield (VA) agent. This phone number is Anthem Blue Cross & Blue Shield (VA)'s best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-552-6989 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Anthem Blue Cross & Blue Shield (VA) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Anthem Blue Cross & Blue Shield (VA) has 2 phone numbers. It's not always clear what is the best way to talk to Anthem Blue Cross & Blue Shield (VA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Anthem Blue Cross & Blue Shield (VA). The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Anthem Blue Cross & Blue Shield (VA). For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Call this Anthem Blue Cross & Blue Shield (VA) number Mon-Fri 7:30am-5:30pm EST, and you'll speak directly with a human.
Why not try our free service that'll call and chat with customer service for you, then send a report? Or, there's our free service that'll wait on hold and let you know when a human rep's on the line. If those aren't quite what you're looking for, we've also documented the phone menu for Anthem Blue Cross & Blue Shield (VA) below.
We'll call and talk to Anthem Blue Cross & Blue Shield (VA) for you. Our AI-powered phone will dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You won't even need to figure out their complicated phone options. Find out more about how we can call for you!
We can get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate menus, and wait on hold for you, but you're welcome to do all the talking. We'll notify you when a rep's on the line and ready, so you won't have to worry about menu options or navigating the maze. Want to skip the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers regularly call this Anthem Blue Cross & Blue Shield (VA) phone number to document the phone system. Here's our latest tip for navigating the phone menu to get to a real person fastest: Press 0 at every prompt and ignore any error messages. Below are some clips and tips we've found from Anthem Blue Cross & Blue Shield (VA)'s phone menus to give you an idea of what you'll encounter when you call. We've also highlighted why they're important:
Thanks for calling the federal employee program. To help us serve you better, could you please tell us if you're a member, a health care provider, a dental provider, or someone calling on behalf of a member? If you're calling about a pharmacy claim, a refill, a new prescription, to check the cost of a new medication, the Medicare prescription drug program, or to request a prior approval on a drug or supply, please say 'yes' or press one.
Thanks for calling the Federal Employee Program. To help us serve you better, please tell us if you're a member, a health care provider, a dental provider, or calling on behalf of a member. Just let us know which option describes you best. If you're on an FEP health plan, you can say 'member' or press one. Otherwise, say 'health care provider' or press two. If you're a dental provider, press three. Or, if you're calling on behalf of a member, or aren't a member yourself, please press four.
Anthem Blue Cross & Blue Shield (VA) runs the call center for this 800-552-6989 number, Mon-Fri 7:30am-5:30pm ET. Here's the short answer: you should call on a Thursday. We've based this observation, and the next section, on analyzing 121 calls made in the last 90 days using our free, web-based phone (see above).
Our free AI phone lets you call, talk, wait on hold, or navigate for you. You can also schedule your call with Anthem Blue Cross & Blue Shield (VA) for a convenient time when they're open. We'll quickly confirm you're ready before placing the call, just in case. That way, you can truly 'set it and forget it' ahead of time. Schedule your call with Anthem Blue Cross & Blue Shield (VA). Ready? Schedule a call with Anthem Blue Cross & Blue Shield (VA) now. Important: Busy times, hold times, and the best time to call. When we mention 'busy' or 'less busy' times, we're talking purely about the volume of calls. The busiest times are when the most people are calling this Anthem Blue Cross & Blue Shield (VA) number (and least busy means fewer callers). However, a high call volume doesn't automatically mean you'll have a long hold time. Companies like Anthem Blue Cross & Blue Shield (VA) staff their call centers differently by time of day and week. So, even during the busiest times, you might experience a shorter wait on hold. When we talk about the 'best time to call,' we're looking for that sweet spot: a lower call volume combined with shorter wait times.
Thursday's your least busy day to call Anthem Blue Cross & Blue Shield (VA). Tuesday's the busiest, seeing 50% more calls on average. We've based this on a sample of 121 calls made with our AI-powered, web-based phone over the last 90 days. So, keep in mind: Mon, Tue (busiest), Wed, Thu (quietest), Fri. Essentially, Tuesday's busiest and Thursday's quietest.
We've found Wednesdays typically have the shortest hold times. Thursdays, however, usually see the longest average waits in the queue. But honestly, if you're using our free call and talk for me or wait on hold for me service, you really don't need to worry about average wait times at all. call and talk for me wait on hold for me.
The best day to call Anthem Blue Cross & Blue Shield (VA) is Thursday. It's not the day with the absolute shortest wait on hold, but we still recommend it for its ideal combination of low call volume and short hold times. Plus, we think Anthem Blue Cross & Blue Shield (VA) staffs their call center really well on Thursday.
If you've got a moment to read before you call Anthem Blue Cross & Blue Shield (VA), we'd suggest checking out our problem-specific articles. What is Anthem Blue Cross & Blue Shield (VA)?
Anthem Blue Cross & Blue Shield (VA) is a top health insurance provider, operating right here in the state of Virginia. As part of the broader Anthem family, they've got a really wide range of health insurance plans and coverage options. These are all tailored to meet the diverse needs of individuals, families, and businesses. Anthem Blue Cross & Blue Shield (VA) is truly committed to providing quality, affordable healthcare services. They also work with an extensive network of healthcare providers, making sure their members always have access to the best possible care. Their plans typically include things like preventive care, hospitalization, prescription medication coverage, and a lot more. They're really focused on customer satisfaction, so Anthem Blue Cross & Blue Shield (VA) always strives to provide efficient, reliable, and personalized service to all their members. Top Anthem Blue Cross & Blue Shield (VA) customer service problems
Click the link above for answers to almost any Anthem Blue Cross & Blue Shield (VA) customer service question, from simple questions to complex step-by-step guides. You can also describe a new problem and get instant answers. Below, we've listed some recent calls to Anthem Blue Cross & Blue Shield (VA) and their reasons. Do any of these sound like why you're calling? Here are some examples: * **Prescription authorization issue:** "I'm calling about a prescription that I have and I've had for over a year." (Call lasted 4m 38s, Oct 25, 2024 2:10 PM) * **Request for new card:** "I need to order a new insurance card." (Call lasted 3m 9s, Sep 18, 2024 7:38 PM) * **Wrong number dialed:** "I'm trying to reach Anthem. This isn't the correct number." (Call lasted 3m 47s, Mar 25, 2024 7:11 PM) * **Requesting replacement insurance card:** "I'm trying to call to get a replacement card for Blue Anthem because I lost mine." (Call lasted 5m 56s, Mar 25, 2024 7:06 PM) This information on why customers call Anthem Blue Cross & Blue Shield (VA) is extracted from issues they've reported to
Need to contact Anthem Blue Cross & Blue Shield (VA) customer service but don't want to call? We've listed the best options by medium below.
First, click "Customer Care" in the upper right and then select Contact Us. As a last resortâand sometimes your only optionâyou can access Anthem Blue Cross & Blue Shield (VA) customer service through their website. This often means digging through help articles before finding a form and "being allowed" to submit a problem. It rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless it's truly the only way.
Here's the best phone number for Anthem Blue Cross & Blue Shield (VA), along with real-time wait times and tools to help you skip the line and connect directly with an agent. It's their best because 2,430 customers like you used this contact info over the last 18 months and shared feedback. The customer care team answering 800-552-6989 can help with common problems such as Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage, and other customer service issues. Instead of calling Anthem Blue Cross & Blue Shield (VA) right away, tell us about your issue first. That way, we can suggest the best way to reach them, whether by phone or online. Anthem Blue Cross & Blue Shield (VA) has 2 phone numbers. It's not always clear how to best talk to Anthem Blue Cross & Blue Shield (VA) representatives, so we've compiled this info from customer community suggestions. Please keep sharing your experiences so we can keep improving this free resource. CallHelpdesk doesn't provide call center services or customer support for Anthem Blue Cross & Blue Shield (VA). The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Anthem Blue Cross & Blue Shield (VA). For large companies, this includes tools like our CallHelpdesk Phone, which lets you call a company and skip waiting on hold to reach a live human representative. We're constantly working on these tools to help customers like you (and ourselves!) navigate confusing phone menus, hold times, and customer service confusion. As long as you keep sharing it with your friends and loved ones, we'll keep on doing it!