Say yes if you have your eleven digit account number handy. You can find it on the no problem. Let's try another way. Using your keypad, please enter the account holder's nine digit Social Security number."
Say yes if you have your eleven digit account number handy. You can find it on the top right corner of your bill, or you can say no."
For outages or hazards, please press one. For billing and payments, press two. To start, stop, or transfer service, press three. For tree trimming related issues, press four. Speak with an associate, press zero."
This is Appalachian Power Co (WV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Appalachian Power Co (WV) agent. This phone number is Appalachian Power Co (WV)'s best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-982-4237 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Appalachian Power Co (WV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Appalachian Power Co (WV) has 1 phone number. It's not always clear what is the best way to talk to Appalachian Power Co (WV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Appalachian Power Co (WV). The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Appalachian Power Co (WV). For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It calls and talks to customer service for you, then sends a report. Or, use our other free service that waits on hold and tells you when a human rep is on the line. If those don't quite work for you, our team's also documented the phone menu for Appalachian Power Co (WV) below.
We'll call and talk to Appalachian Power Co (WV) for you. Our AI-powered phone can dial, navigate menus, wait on hold, and even chat with customer service – all for free. You won't even need to figure out the different phone options. Want to learn more about us calling for you?
We can actually get a live person on the line for you. That same, free CallHelpdesk Phone can call, navigate the menus, and wait on hold for you, though you're always welcome to do all the talking. We'll notify you once a rep is on the line and ready to chat, so you won't have to worry about changing menu options or navigating that confusing maze. You can even learn how to skip the hold time entirely. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all of these free tools are completely optional. Our CallHelpdesk researchers regularly call this Appalachian Power Co (WV) phone number to keep tabs on their phone system. Here's our latest tip for navigating their phone menu to reach a real person as quickly as possible: Just press 1 at the first prompt, or you can press 9. Below, you'll find some clips we've gathered from Appalachian Power Co (WV)'s phone menus, along with tips that'll give you a good idea of what to expect when you call. We've also highlighted why they're important.
Welcome to Appalachian Towers customer solution center. Just wanted to let you know, this call might be recorded for quality assurance. Could you please tell me briefly why you're calling today?
Okay, first, I just need to get some info. I'm April, your digital assistant, and I can help you with that. Do you have your eleven-digit account number handy? Just say 'yes' if you do. You can find it on the no problem. No worries, let's try another way. Using your keypad, please enter the account holder's nine-digit Social Security number.
Alright, let's start with some info. Do you currently have service with us, or have you ever? Say yes if you've got your eleven digit account number handy. You can find it on the top right corner of your bill. If not, just say no. Excerpt from a call with Appalachian Power Co (WV) Thursday, January 4, 2024 9:02 PM
Welcome to Appalachian Towers customer solution center. This call might be recorded for quality assurance. Could you tell me in a few words why you're calling? I'm sorry, could you repeat that? For outages or hazards, press one. For billing and payments, press two. To start, stop, or transfer service, press three. For tree trimming issues, press four. To speak with an associate, press zero. Excerpt from a call with Appalachian Power Co (WV) Wednesday, June 5, 2024 5:37 PM
For the 800-982-4237 phone number, Appalachian Power Co (WV) operates the call center 24 hours, 7 days. The short answer is you should call on a Wednesday. We've based this observation and the next part on analyzing a sample of 437 calls made in the last 90 days with our free, web-based phone (see above).
Our free AI-powered phone doesn't just call, talk, wait on hold, or navigate for you – it also lets you schedule calls with Appalachian Power Co (WV) for a time that works best for you, when they're open. We'll just confirm you're ready before we place the call, just in case. So, you can truly "set it and forget it" well in advance. Schedule a call with Appalachian Power Co (WV). Schedule a call with Appalachian Power Co (WV). Here's an important note: let's talk about busy times versus hold times, and the best time to call. When we mention "busy" or "less busy" times, we're really just talking about how many calls are coming in. Basically, the busiest times mean the most people are calling this Appalachian Power Co (WV) phone number, while the least busy times have fewer callers. However, a high call volume doesn't automatically mean you'll be on hold for a long time when you call. That's because companies like Appalachian Power Co (WV) staff their call centers differently throughout the day and week, so you might actually have a shorter wait even during the busiest periods. So, when we talk about the "best time to call," we're looking for that sweet spot: a good mix of lower call volume and shorter wait times.
If you're calling Appalachian Power Co (WV), Sunday is usually their least busy day. Monday, however, is the busiest, averaging 227% more phone calls by comparison. We've based this data on a sample of 437 calls made with our AI-powered, web-based phone over the last 90 days.
We've found that Thursday usually has the shortest hold times. However, you'll typically wait longest in the queue on Friday. But with our free 'call and talk for me' or 'wait on hold for me' service, you don't really have to worry about average wait times. Call and talk for me, wait on hold for me!
To wrap up, Wednesday's the best day to call Appalachian Power Co (WV).
Here's a look at some recent calls to Appalachian Power Co (WV) and why people called. Does your reason for calling sound like any of these? **Report power outage:** "She needed me to call and report the outage." - This call lasted 6m 36s on Jan 9, 2025, at 9:45 PM. **Inquiry about bill issue:** "I'm calling about an issue with my last bill." - It lasted 1m 40s on Nov 8, 2024, at 6:47 PM. **Reconnect power service:** "I'm needing to get that meter or that power switch back on." - That one was 3m 59s on Sep 12, 2024, at 7:06 PM. **Power restoration request:** "I'm needing to have the power restored." - This call took 7m 25s on Sep 12, 2024, at 6:54 PM.
You don't have to call Appalachian Power Co (WV) customer service; there are other ways to get in touch. We've listed the best contact methods for you below.
appalachianpower.com is an excellent site with a very good design. As a last, and sometimes only, resort, you can reach Appalachian Power Co (WV) customer service through their website. This often means digging through help articles to find a form, then "being allowed" to submit a problem to their team. It rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend this unless it's the only way.
Here's Appalachian Power Co (WV)'s best phone number. You'll also find the current real-time wait on hold, plus some handy tools to help you skip those phone lines and get straight to an Appalachian Power Co (WV) agent. We know it's their top number because 990 customers, just like you, have used this contact information over the last 18 months and given us feedback. When you call 800-982-4237, the customer care team usually helps with common issues like setting up service, booking or changing appointments, meter readings, canceling service, and other general customer service questions. Instead of trying to call Appalachian Power Co (WV) right away, consider describing your issue to us first. That way, we might be able to recommend the best way to contact them, whether by phone or online. Appalachian Power Co (WV) actually only has 1 phone number in total. It's often not clear how to best talk to their representatives, so we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences so we can continue to improve this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support operations for Appalachian Power Co (WV). The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Appalachian Power Co (WV). For larger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting