For technical support, repair status, or iTunes billing issues, press one or say technical support. For help with a recent order, press two or say recent order."
This is Apple.com Store's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Apple.com Store agent. This phone number is Apple.com Store's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-692-7753 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Apple.com Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Apple.com Store has 1 phone number. It's not always clear what is the best way to talk to Apple.com Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Apple.com Store. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Apple.com Store. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that calls and talks to customer service for you, then sends a report. Or, we have another free service that'll wait on hold and tell you when a human rep is on the line. If those options don't appeal, our team's also documented the phone menu for Apple.com Store below.
We'll call and talk to the Apple.com Store for you! Our AI can dial, navigate phone menus, wait on hold, and even speak with customer service on your behalf – all for free. You won't even need to figure out the path through all those phone options. Find out more about how we call for you.
We can actually get a live person on the phone for you. That same, free CallHelpdesk Phone can handle calling, navigating the menus, and waiting on hold for you, though you're welcome to do all the talking yourself. We'll let you know once a representative is on the line and ready to chat, so you won't have to worry about changing menu options or trying to weave your way through that maze. You can learn more about skipping the hold time. We've got even more info on skipping the hold time too. Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers routinely call this Apple.com Store phone number to document how their phone system works. Here's our latest tip for weaving through their phone menu to reach a real person as quickly as possible: Below are some clips we've found from Apple.com Store's phone menus, along with tips that should give you a good idea of what you'll encounter when you call. We've also highlighted why they're important.
Welcome to Apple. We record and transcribe calls to help us train our team, evaluate our service, and improve our technology. I'm an automated system, but I'm designed to understand complete sentences. So tell me, how can I help you today? Excerpt from a call with Apple.com Store Sunday, December 29, 2024 4:51 AM
To route your call correctly, please choose from these three options. For technical support, repair status, or iTunes billing issues, press one or say 'technical support'.
I can send you a link to look up your account info or reset your password. This was from a call with Apple.com Store, Friday, January 10, 2025, 8:47 PM.
Welcome to Apple. Just so you know, we record and transcribe calls. We do this to help us evaluate and train our staff, and to improve our contact center technology. I'm an automated system, but I can understand complete sentences. So tell me, how can I help you today? I can transfer you to a live agent. But to make sure I connect you with the right person, could you please tell me why you're calling? To help me route your call correctly, please choose from these three options. If you need technical support, have a question about a repair, or have iTunes billing issues, just press one or say 'technical support'. For help with a recent order, press two or say 'recent order'.
Apple.com Store runs the call center for this 800-692-7753 phone number 24 hours, 7 days. The short answer is, you should call on a Monday. This observation and the next section are based on analyzing 203 calls we made in the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you can call, talk, wait on hold, or even navigate for you. You can also schedule your call with the Apple.com Store for a time that works best for you, when they're open. We'll confirm you're ready before placing the call, just in case. This means you can truly "set it and forget it" ahead of time. Regarding scheduling a call with the Apple.com Store, here's an important note about understanding busy times versus hold times versus the best time to call: When we talk about busy or less busy times, we're simply referring to the volume of calls. The busiest times are when the most people are calling this Apple.com Store phone number (and, naturally, least busy times have fewer people calling). However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Apple.com Store staff their call centers differently based on the time of day and day of the week. So, you might actually experience a shorter wait on hold even at the busiest of times. When we refer to the best time to call, we're talking about the optimal combination of lower call volume and shorter wait times.
Monday's the least busy day to call the Apple.com Store. Tuesday, on the other hand, is their busiest, seeing 126% more phone calls on average. We've based this on a sample of 203 calls made with our AI-powered, web-based phone over the last 90 days.
We've found that Friday typically has the shortest hold times. Conversely, Monday usually sees the longest average wait in the queue. But you don't really need to worry about those average wait times if you use our free 'call and talk for me' or 'wait on hold for me' service. Just remember: call and talk for me, wait on hold for me.
So, Monday's the best day to call the Apple.com Store. While it isn't the day with the shortest wait on hold in the phone system, we still recommend it. You'll get an ideal combination of low call volume and short hold times. We also think the Apple.com Store staffs the call center well on Monday.
If you've got a moment to read before calling Apple.com Store, we'd suggest checking out our articles on specific issues. Also, can I buy AppleCare for my Apple products from Apple.com Store?
Yep, you can definitely buy AppleCare for your Apple products straight from the Apple.com Store. It's a service and support plan that extends your Apple device's coverage past its standard warranty. You'll get extra benefits like priority tech support, hardware repair coverage, and software help. When you're shopping on Apple.com, you can just add AppleCare to your purchase at checkout. Otherwise, you can buy AppleCare separately within 60 days of your device's purchase date. AppleCare really gives you peace of mind, ensuring expert help and protection for your Apple products. The Apple.com Store also makes purchasing this service super convenient. So, what are the shipping options for the Apple.com Store?
Shopping at Apple.com? You've got several shipping options. These are standard, expedited, and express shipping. With standard shipping, your order should typically arrive in a few days, depending on its destination. Expedited shipping, as you'd expect, gets your items to you faster, cutting down delivery time. Need something urgently? Express shipping is your fastest bet for the quickest delivery possible. Just remember, exact shipping times can vary based on your location and product availability. Apple also gives you real-time tracking updates for all shipments, so you can monitor your order's progress. Plus, you can have your products sent to your home address or pick them up at an Apple Store, whichever works best. By the way, what's the return policy for Apple.com?
The Apple.com Store lets you return purchases within 14 days of receiving them. For a full refund, products must be in their original condition and packaging. This applies to all Apple.com Store items: iPhones, iPads, Macs, Apple Watches, accessories, and software. Personalized items, like engraved devices, are only returnable if they're defective. To start a return, just contact Apple Support or handle it online via your order status page. Refunds typically take about ten business days, and you'll get your money back via the original payment method. Just a heads-up: shipping charges aren't refundable. You're also responsible for return shipping fees, unless the product is defective or wrong. Top Apple.com Store customer service problems
Need help with something from the Apple.com Store? Just click the link above! You'll find answers to almost any customer service question, even step-by-step guides for the trickiest problems. Got a new issue? You can tell us about it and get answers right away. Take a look below at some recent calls to the Apple.com Store and what they were about. Do any of these sound like why you're trying to get in touch? Transfer games to new iPad: "He'd like to transfer all his games and apps and all that, but we don't have access to the original email address." - This call lasted 36m 5s on Jan 17, 2025, at 1:51 AM. Refund for unauthorized charges: "They keep on charging me two months for the monthly bill?" - This call was 8m 41s long, on Dec 29, 2024, at 9:00 PM. Deactivate Apple ID: "Deactivated Apple ID." - This call took 1m 43s on Nov 26, 2024, at 8:25 AM. Account access assistance: "Do you need information to get into my account?" - This call lasted 13m 51s on Oct 30, 2024, at 3:54 PM. We get this information about why customers call the Apple.com Store from issues they've reported to CallHelpdesk. These are all Apple.com Store issues reported to CallHelpdesk.
You've found Apple.com Store's best phone number! We also have the current real-time wait time and tools to help you skip the phone lines and connect directly with an Apple.com Store agent. We know it's their best number because 720 customers, just like you, have used this contact info over the past 18 months and shared their feedback with us. The customer care team at 800-692-7753 typically helps with common issues like Returns, Cancel order, Change order, Technical support, Track order, and other customer service needs. Instead of calling Apple.com Store right away, tell us about your issue first; we might be able to suggest the best way to reach them by phone. In total, Apple.com Store only has 1 phone number. It's often tough to figure out the best way to talk to Apple.com Store representatives, which is why we started putting together this information, based on suggestions from our customer community. Please keep sharing your experiences so we can continue to improve this free resource for everyone. Just to be clear, CallHelpdesk doesn't provide call center services or customer support for Apple.com Store. The two organizations aren't related at all. CallHelpdesk simply builds free tools and shares information to help customers of companies like Apple.com Store. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting on hold to get a live human representative. We're always working on these tools to help customers like you (and ourselves!) navigate those confusing phone menus, long hold times, and general customer service headaches. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.