This is AMERCO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AMERCO agent. This phone number is AMERCO's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 602-263-6601 include and other customer service issues. Rather than trying to call AMERCO first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, AMERCO has 1 phone number. It's not always clear what is the best way to talk to AMERCO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for AMERCO. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like AMERCO. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
CallHelpdesk researchers routinely call this AMERCO phone number to document the phone system. Here's our latest tip for navigating the phone menu to get to a real person fastest: Direct to a human
AMERCO runs the call center for the phone number 602-263-6601, and it's open 24 hours a day, 7 days a week. To give you the short answer, you should really try calling on a Tuesday. We came to this conclusion, and everything else you're about to read, after analyzing 9 calls made over the last 90 days using our free, web-based phone (you can find it above). Just a quick heads-up: it's important to understand the difference between busy times, hold times, and the best time to call. When we talk about times being 'busy' or 'less busy,' we're actually referring to how many calls are coming in. So, the busiest times are when the most people are trying to reach that AMERCO phone number (and the least busy times mean fewer people are calling). But just because there's a high volume of calls doesn't necessarily mean you'll be stuck on hold for a long time. Companies like AMERCO often staff their call centers differently depending on the time of day and day of the week, so you might actually find a shorter wait even during peak calling hours. And when we mention the 'best time to call,' we're talking about finding that sweet spot: a combination of fewer incoming calls and shorter wait times.
You'll find Tuesday is the least busy day to call AMERCO, with Monday being the busiest. We've based this on a sample of 9 calls made with our AI-powered, web-based phone over the last 90 days.
We've found the shortest hold times are on Monday. The longest average wait in the queue is on Friday.
So, the best day to call AMERCO is Tuesday. While it's not the day with the absolute shortest wait on hold, we still recommend it because it offers the perfect mix of low call volume and short hold times. We also think AMERCO staffs the call center really well on Tuesday.
If you've got a moment to read before you call AMERCO, we recommend checking out our problem-specific articles. What's AMERCO?
AMERCO is a publicly traded company based in Reno, Nevada. It's also the parent company of U-Haul International, which is North America's largest do-it-yourself moving and storage operator. Beyond U-Haul, AMERCO runs several other businesses too, like Real Estate, Property, and Repossession services. U-Haul, with its more than 22,000 locations across the United States and Canada, offers all sorts of moving trucks, trailers, storage units, and other equipment rentals for both individuals and businesses. AMERCO really focuses on giving people affordable and convenient moving solutions and storage options. Across all its different companies, they work hard to meet customers' transportation and storage needs, all while staying committed to quality customer service and sustainable business practices. So, what services does AMERCO actually provide?
AMERCO is a diversified holding company, and we primarily focus on the do-it-yourself moving and storage industry. Our main service comes through our subsidiary, U-Haul International, Inc., which is North America's largest and most recognizable DIY moving and storage brand. We offer a comprehensive range of services, including truck and trailer rentals, towing equipment, moving supplies, and storage solutions. U-Haul runs a huge network of over 22,000 locations all across the United States and Canada, making things convenient and accessible for our customers. On top of that, AMERCO also oversees Amerco Real Estate Company, Oxford Life Insurance Company, RepWest Insurance Company, and some other ancillary businesses. We're truly committed to helping customers at every stage of their moving and storage needs, making sure they get quality products and services backed by our industry-leading expertise. So, what are the requirements to rent a truck from AMERCO?
Thinking about renting a truck from AMERCO? There are a few important requirements you'll need to handle first. For starters, you've got to be at least 18 years old to rent, but just a heads-up, some specific locations actually require you to be 21. Then, a valid driver's license is absolutely mandatory, and you'll have to present it right when you pick up the truck. You'll also need a major credit card, in the renter's name, to secure the rental agreement. Additionally, a deposit is necessary to cover any extra charges or damages that might pop up during your rental period. It's essential to either provide proof of your own insurance, or you can easily purchase coverage through AMERCO's rental protection plan. Lastly, it's really important to comply with any other local requirements that might apply. If you need any more specific details, please check out AMERCO's website or just reach out to their customer service team. Top AMERCO customer service problems
Click the link above for answers to just about any AMERCO customer service question, including step-by-step guides for even the most complex issues. Or, you can describe a new problem and you'll get instant answers.
Of course, you can contact AMERCO customer service in ways other than by phone. Below, we've listed the best options, by type.
You can chat live using this link. When phone customer service isn't available or wait times are long, many people find chat a great alternative. Some even prefer it to calling. Luckily, AMERCO offers this option.
You can email customer service at investorrelations@amerco.com. Just click this link or copy and paste it. We know emailing customer service might not be your first choice, especially if your issue's urgent or time-sensitive. But email's a common way to communicate, and AMERCO will reply our your email.
When all else fails, or sometimes it's your only choice, you can find AMERCO customer service on their website. You'll often have to sift through help articles just to find a form that 'allows' you to submit a problem to their team. Plus, it rarely leads to a real-time conversation. Because of this, CallHelpdesk doesn't recommend it unless you truly have no other option.
Here's AMERCO's best phone number, along with the current real-time wait on hold and some handy tools to help you skip those phone lines and get straight to an AMERCO agent. We consider this their best number because 54 customers, just like you, have used this contact info over the past 18 months and shared their feedback with us. The customer care unit answering calls to 602-263-6601 generally helps with common problems, as well as other customer service issues. Instead of just calling AMERCO right away, tell us about your issue first; that way, we might be able to suggest the best way to reach them, whether it's by phone, web, chat, or email. Overall, AMERCO only has 1 phone number. It's often tough to figure out the best way to speak with AMERCO representatives, which is why we began gathering all this information based on suggestions from our customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just to be clear, CallHelpdesk doesn't offer call center services or customer support for AMERCO. The two organizations aren't related at all. CallHelpdesk creates free tools and shares information designed to help customers of companies like AMERCO. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but completely skip waiting on hold to talk to a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing this with your friends and family, we'll keep doing what we do.