This is Asda's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asda agent. This phone number is Asda's best phone number because 6,180 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 952 0101 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Asda first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Asda has 2 phone numbers. It's not always clear what is the best way to talk to Asda representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Asda. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Asda. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Call this Asda number, and you'll speak to a real person directly.
We at CallHelpdesk routinely call this Asda phone number to document their phone system. Here's our latest tip to get through their phone menu and reach a real person the fastest:
Asda's call center for 0800 952 0101 is open 24 hours a day, 7 days a week. The quick answer? You should call on a Monday. We've based this insight, and what follows, on analyzing 1,030 calls made over the last 90 days using our free, web-based phone (see above). It's important to distinguish between busy times, hold times, and the best time to call. When we talk about 'busy' or 'less busy' times, we're referring to the volume of calls. Busiest means more people are calling this Asda phone number; least busy means fewer. However, high call volume doesn't automatically mean you'll have a long hold time. Companies like Asda staff their centers differently by day and time, so you might actually wait less even during peak periods. The 'best time to call' is that sweet spot: the ideal mix of fewer calls and shorter waits.
If you're calling Asda, Mondays are usually the least busy day, while Thursdays are the most. This info comes from a sample of 1,030 calls made with our AI-powered, web-based phone over the last 90 days.
We found Friday has the shortest hold times. On average, you'll wait longest in the queue on Tuesday.
So, the best day to call Asda is Monday. It isn't the day with the shortest wait on hold, but we still recommend it for its ideal combination of low call volume and short hold times. Plus, we think Asda staffs their call center well on Monday.
If you've got time to read a bit before calling Asda, we recommend looking over some articles on common problems. What is Asda's return policy?
Asda's return policy is designed to make sure you're completely satisfied, offering a truly hassle-free experience. If you change your mind or aren't completely satisfied with a product you've bought from Asda, you can easily return it within 30 days for a full refund or an exchange. Just make sure the item is in its original condition, and you've got your proof of purchase. For extra convenience, you can make returns by visiting any Asda store, where our customer service representatives will be happy to help you process everything. If you bought something online, you can also return it via mail or by using Asda's free click and collect service. Asda really aims to provide a seamless and flexible return policy, always prioritizing what you need and making sure you have a positive shopping experience. So, that's Asda's refund policy!
Asda's refund policy allows you to return any items you've bought within 30 days of getting them. You'll need the product in its original condition and packaging, along with valid proof of purchase. Refunds are processed using your original payment method. However, items like CDs, DVDs, and video games must stay sealed to be eligible for a refund. If a product is faulty, you've got an extended 90 days to return it. Asda also offers a 100-day satisfaction guarantee for George products; you can return them anytime within that period for a full refund or exchange. This policy ensures customer satisfaction and provides flexibility. How Do I Return My Asda Order?
You can return almost anything you've bought from Asda for a refund, no questions asked, as long as you do it within 30 days of purchase. You've got longer if the item was damaged. You'll start the return process online, then you can either bring the items back to the store yourself or mail them to the company. Top Asda customer service problems
Just click the link above for answers to almost any Asda customer service question, including step-by-step guides for even the most complex issues. You can also describe a new problem and get instant answers. We get insights into why customers call Asda from issues they've reported to CallHelpdesk. These are Asda issues reported to CallHelpdesk.
The phone isn't your only way to contact Asda customer service. We've listed the best options below, categorized by method.
If you're looking for online customer service support at your.asda.com, be aware that it's often a last, or even only, resort. You'll likely dig through help articles just to find a form and be "allowed" to submit your problem. Since it rarely leads to a real-time conversation, CallHelpdesk doesn't recommend this approach unless it's truly your only option.
Here you'll find Asda's best phone number, along with the current real-time wait on hold and handy tools to help you skip those phone lines and get straight to an Asda agent. We're calling this Asda's best number because 6,180 customers, just like you, have used this contact info over the past 18 months and given us their feedback. The customer care team answering calls to 0800 952 0101 typically helps with common issues like Returns, canceling or changing an order, tracking an order, complaints, and other customer service concerns. Instead of trying to call Asda right away, it's often a good idea to describe your problem to us first. That way, we might be able to suggest the best way to reach them, whether by phone or online. Asda actually has 2 phone numbers in total. It's not always clear how to best talk to Asda representatives, so we started putting together all this information based on suggestions from our customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just to be clear, CallHelpdesk doesn't actually provide call center services or customer support for Asda. The two organizations aren't related at all. CallHelpdesk creates free tools and shares information designed to help customers of companies like Asda. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and completely skip waiting on hold to get a live human representative. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and general confusion that comes with customer service. As long as you keep sharing this with your friends and loved ones, we'll keep doing what we do!