Your call will be forwarded to Korea Reservation Center during five PM to twelve AM Pacific Standard Time. Please enter your Asiana Club membership number followed by the star or asterisk sign."
This is Asiana Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asiana Airlines agent. This phone number is Asiana Airlines's best phone number because 5,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-4262 include Flight insurance, Request a credit, Change my itinerary, Cancel my itinerary, Contact customer support and other customer service issues. Rather than trying to call Asiana Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Asiana Airlines has 1 phone number. It's not always clear what is the best way to talk to Asiana Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Asiana Airlines. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Asiana Airlines. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service; it calls and talks to customer service for you, then sends you a report. Or, use our free service that waits on hold and lets you know when a human rep is on the line. But if those options don't appeal to you, our team's also documented the Asiana Airlines phone menu below.
Let us call and talk to Asiana Airlines for you. Our AI-powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service on your behalf, for free. You won't even need to learn the path through all the phone options. Find out more about us calling for you.
We can absolutely get a real person on the line for you. That same, free CallHelpdesk Phone service can handle the calling, menu navigation, and even wait on hold for you. You only need to jump in when a representative is actually ready to speak. We'll let you know the very moment a rep is on the line and ready to talk, so you won't have to worry about figuring out menu options or getting lost in the automated maze. Curious about how to skip the hold time? We've got tips for that! Of course, we totally understand if you'd prefer to do all the dialing, waiting, and talking yourself. All of these free tools are completely optional. Our CallHelpdesk researchers regularly call this Asiana Airlines phone number to document their phone system. Here's how our research team describes the way the Asiana Airlines phone system greets you: for assistance in English, please press #2. For automated reservation confirmation, please press 1. For arrival and departure information, please press 2. For flight schedule information, press 3. For Asiana Club information, please press 4 for observation. And ticketing inquiries please press 5. Here's our latest tip for getting through the phone menu to a real person the fastest: Press 2 for English, then you must choose an option 1-5, then follow prompts. Below are some useful snippets we've gathered from Asiana Airlines's phone menus and tips that'll give you a good idea of what you'll encounter when you call. We've highlighted why they're important as well:
Thanks for calling Asiana Airlines, a proud member of the Star Alliance Network. If you need help in English, please press two. Regarding flight arrivals and departures: If your reservation includes a flight with another airline, or a "co chair" flight, remember to reconfirm it with that corresponding airline. Next, please select your region or country of departure. For the United States, press one. For Korea, press two.
Thanks for calling Asiana Airlines, a member of the Star Alliance Network. For English assistance or automated reservation confirmation, please press one. Our U.S. reservation center for arrivals is closed, so your call will be forwarded to the Korea Reservation Center. They're available from five PM to twelve AM Pacific Standard Time. Please enter your Asiana Club membership number, followed by the star or asterisk sign.
Asiana Airlines runs the call center for this 800-227-4262 number, and they're open 24/7. Basically, you should call on a Monday. This observation and the following section are based on our analysis of 680 calls made over the last 90 days using our free, web-based phone (see above).
Using our free AI-powered phone, you can have it call, talk, wait on hold, or navigate for you. Plus, you can schedule your call with Asiana Airlines for a time when they're open and it works best for you. We'll confirm you're ready before making the call, just to be safe. So, you can truly "set it and forget it" well in advance. First, let's clarify something important: the difference between busy times, hold times, and the best time to call. When we talk about "busy" or "less busy" times, we're really referring to the sheer volume of calls coming in. The busiest times mean the most people are calling this Asiana Airlines phone number, while the least busy times have fewer callers. However, a high call volume doesn't automatically mean you'll have a long hold time when you call. Companies, including Asiana Airlines, staff their call centers differently throughout the day and week. So, you might actually find a shorter wait time even during their busiest periods. Ultimately, when we mention the "best time to call," we're talking about that perfect sweet spot: lower call volume *and* shorter wait times combined.
Saturday is the quietest day to call Asiana Airlines. Thursday's the busiest, averaging 82% more calls. We based this on 680 calls made with our AI-powered, web-based phone in the last 90 days. Sun Mon Tue Wed Thu Busiest Fri Sat Quietest Thu Busiest Sat Quietest
Turns out, Fridays have the shortest hold times. Wednesdays, on the other hand, usually see the longest average waits in the queue. But you won't really need to worry about those if you use our free call and talk for me or wait on hold for me service. call and talk for me wait on hold for me
So, the best day to call Asiana Airlines is Monday.
If you've got a moment to do some reading before you call Asiana Airlines, we'd recommend checking out our problem-specific articles. What's the baggage allowance for Asiana Airlines?
Your baggage allowance with Asiana Airlines isn't fixed; it actually changes based on where you're going, what class you're flying, and your Asiana Club membership level. If you're flying internationally, economy class typically allows you one bag up to 23kg (50lb). Business class, however, lets you bring two bags, each up to 32kg (70lb). And if you're in first class, you can usually take three pieces, also up to 32kg (70lb) each. But remember, specific weight and quantity limits might vary for some routes. So, it's always best to check the airline's website or contact customer service for the exact details. Asiana Club members and Star Alliance Gold members usually get extra baggage perks, like increased weight allowances or an additional bag. Can I travel with my pet on Asiana Airlines?
Yes, Asiana Airlines does let passengers travel with their pets. But you'll need to follow certain guidelines and restrictions. Small dogs and cats can fly in the cabin if their total weight, including the carrier, doesn't go over 5kg (11lbs). Pets heavier than that will need to travel in the cargo area. You'll need a properly-sized and ventilated carrier, and your pet has to stay in it for the whole flight. Also, you'll need to make an advance reservation for cabin pets, and provide all necessary documents and health certificates. Keep in mind that restrictions might vary by destination, and extra fees could apply. For more details, check Asiana Airlines' policies or contact their customer service. How Do I Change My Flight with Asiana Airlines?
Asiana Airlines' flight change policy outlines many situations where you can easily change your itinerary without being charged. So, altering details and making other changes to your itinerary is allowed. You just need to carefully follow the instructions to change your flight with Asiana Airlines. Top Asiana Airlines customer service problems.
Just click the link above, and you'll find answers to almost any Asiana Airlines customer service question you might have, even step-by-step guides for the trickiest problems. You can also describe a new problem and get instant answers. Here's a look at some recent calls made to Asiana Airlines, along with why they called. Do any of these sound like why you're trying to get in touch? An online check-in inquiry: "I'd like to check-in online for our trip tomorrow." - This call lasted 16m 32s, on Jan 28, 2025 at 12:12 AM. Someone requesting special meals: "I need help requesting special meals for my flight." - That call lasted 8m 20s, on Jan 16, 2025 at 6:46 AM. We get this information about why people call Asiana Airlines from issues customers have reported to CallHelpdesk. These are Asiana Airlines issues reported to CallHelpdesk.
There are other ways to contact Asiana Airlines customer service besides calling. We've listed the best options for you below.
If it's your last resort (or sometimes the only one), you can access Asiana Airlines customer service through their website using this link. However, be prepared to dig through help articles just to find a form and "be allowed" to submit your problem. It rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless there's no other option.
Here's Asiana Airlines's best phone number, with the current real-time wait and tools to help you skip the lines and get right to an agent. This is their best number because 5,574 customers, just like you, have used it over the last 18 months and given us feedback. The customer care team at 800-227-4262 commonly helps with flight insurance, credit requests, changing or canceling itineraries, and other customer service issues. Instead of calling Asiana Airlines right away, tell us your issue first. We can then recommend the best way to contact them, by phone or web. Asiana Airlines only has 1 phone number in total. It's not always clear how to best talk to Asiana Airlines reps, so we started compiling this info from customer community suggestions. Please keep sharing your experiences to help us improve this free resource. CallHelpdesk doesn't provide call center services or customer support for Asiana Airlines. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Asiana Airlines. For large companies, this includes tools like our CallHelpdesk Phone, letting you call a company and skip the wait to get a live human rep. We're constantly working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and loved ones, we'll keep doing it.