This is Astoria Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Astoria Bank agent. This phone number is Astoria Bank's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-278-6742 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Astoria Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Astoria Bank has 5 phone numbers. It's not always clear what is the best way to talk to Astoria Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Astoria Bank. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Astoria Bank. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Mon-Fri 8am-8pm, Sat 8:30am-3pm EST. Press 7 for a rep in our Loan/Mortgage Lender Department. Check out our free tools: Talk for me, Skip the wait, Schedule my call.
Mon-Fri 8:30am-5pm EST for Purchase or Refinance questions. Free tools: Talk for me, Skip the wait, Schedule my call.
We're open Mon-Fri, 8am-8pm EST, for Business credit cards. We've got free tools: Talk for me, Skip the wait, Schedule my call.
Free tools for your consumer credit cards: Talk for me, Skip the wait, Schedule my call
Why not try our free service? It'll call and talk to customer service for you, then send a report. Or, use our other free service that waits on hold and lets you know when a human rep is on the line. If neither sounds good, our team has also documented the Astoria Bank phone menu below.
We can call and talk to Astoria Bank for you! Our AI-powered phone can dial, navigate those tricky phone menus, wait on hold, and even chat with customer service – all for free. You won't even need to figure out which options to pick. Learn more about how we can call for you!
We can get a live person on the line for you. Our free CallHelpdesk Phone can make the call, navigate menus, and wait on hold, but you can still do all the talking. We'll notify you when a rep's on the line and ready, so you won't worry about changing menu options or getting lost in the maze. Want to learn how to skip the hold time? Of course, we understand if you'd prefer to do all the dialing, waiting, and talking yourself. All these free tools are optional. CallHelpdesk researchers routinely call the Astoria Bank phone number to document its system. Here's our latest tip for navigating the phone menu to get to a real person fastest: Below are clips we've found from Astoria Bank's phone menus and tips to give you an idea of what you'll encounter. We've also highlighted why they're important.
Thanks for calling Webster Bank. We're excited to now offer voice ID, a faster, more secure way to access your accounts. Please listen carefully for important information, as some menu options and instructions have changed. Excerpt from a call with Astoria Bank Wednesday, November 20, 2024 9:11 PM
Astoria Bank runs the call center for 800-278-6742. They're open Mon-Fri 8am-8pm and Sat 8:30am-3pm ET. Our advice? Call on a Tuesday. We learned this (and what's next) by analyzing 74 calls made in the last 90 days using our free, web-based phone (see above).
With our free AI-powered phone, you don't just call and talk, wait on hold, or navigate for yourself. You can actually schedule your call with Astoria Bank for a time that's convenient for you and when they're open. We'll just quickly confirm you're ready before we place the call, just in case. So, you can truly "set it and forget it" ahead of time. Go ahead and schedule a call with Astoria Bank! Here's an important note about busy times, hold times, and what we mean by the "best time to call." When we talk about busy or less busy times, we're simply referring to the volume of calls coming in. The busiest times are when the most people are calling Astoria Bank's phone number, and the least busy times are when fewer people are calling. But here's the thing: a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Astoria Bank staff their call centers differently depending on the time of day and day of the week. So, you might actually experience a shorter wait on hold even during their busiest periods. And when we talk about the "best time to call," we're looking for that sweet spot: the ideal combination of lower call volume and shorter wait times.
Tuesday is Astoria Bank's least busy day to call; Thursday is their most busy. We've based this on 74 calls from our AI-powered, web-based phone over the past 90 days.
We've found Friday usually has the shortest hold times. On average, Thursday sees the longest wait in the queue. But hey, if you're using our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. That's call and talk for me, wait on hold for me.
So, Tuesday's the best day to call Astoria Bank. While it isn't the day with the absolute shortest wait, we still recommend it. That's because you'll find an ideal mix of low call volume and short hold times, plus we believe they staff the call center really well then.
Before you call Astoria Bank, if you've got time for a quick read, check out our problem-specific articles. What services does Astoria Bank offer?
Astoria Bank offers all sorts of services for individuals and businesses, covering their banking needs. As a full-service bank, they've got all the personal banking services: checking, savings, CDs, loans, mortgages, and credit cards. They also offer online and mobile banking, so you can easily manage accounts, make payments, and transfer funds. For businesses, Astoria Bank provides checking and savings accounts, cash management, merchant services, and lending options to support growth and financial management. Through their subsidiary, Astoria Advisors, they also offer wealth management, including investment management, retirement, and estate planning. Committed to customer satisfaction, Astoria Bank aims to provide comprehensive, tailored financial solutions for clients' diverse needs. Can I transfer money between my Astoria Bank accounts?
Absolutely, you can easily move money between your Astoria Bank accounts. Our online banking platform is super convenient and secure, letting you seamlessly transfer funds between all your different accounts. Whether you're shifting money from checking to savings or making a payment right from your money market account, setting up these transfers through our online banking system is a breeze. Just log in, pick the transfer option, select the accounts you need, and tell us how much you want to move. Plus, for even more convenience, you can set up recurring transfers too. Our online banking platform makes sure your transfers happen fast and smoothly, giving you immediate access to your money across all your Astoria Bank accounts. What security measures does Astoria Bank have in place to protect my account?
Astoria Bank has put a lot of robust security measures in place to keep your account and personal information safe. These include advanced encryption technology, securing sensitive data transmitted through online banking. Astoria Bank also uses firewalls and intrusion detection systems, preventing unauthorized access to its systems. Plus, multi-factor authentication requires extra verification steps when you log in. To protect against fraud, Astoria Bank constantly monitors account activity for suspicious behavior, promptly alerting customers to potential threats. They also offer account alerts and paperless eStatements, helping you stay informed about your account activity. Rest assured, Astoria Bank's dedicated to ensuring your account's highest level of security. Top Astoria Bank customer service problems
Just click the link above to get answers to almost any Astoria Bank customer service question, even step-by-step guides for the most complex issues. You can also describe a new problem and get instant answers. Below are some examples of recent calls to Astoria Bank and why they happened. Do any of these sound like why you're trying to call? Card declined inquiry: "My card just got declined." - This call lasted 14m 29s on Nov 20, 2024, at 9:11 PM.
You can contact Astoria Bank customer service in other ways besides calling. We've listed the best options below, by medium.
While you can access Astoria Bank customer service through their website, it's often a last — or sometimes only — resort. This usually means digging through help articles just to find a form and "be allowed" to submit a problem to their team, rarely leading to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's truly your only way.
Here's Astoria Bank's best phone number, the current real-time wait time, and tools to help you skip the lines and get right to an agent. We know it's their best number because 444 customers, just like you, have used this contact info over the past 18 months and given us feedback. The customer care team at 800-278-6742 typically handles setting up accounts, answering questions, complaints, and other customer service issues. Instead of calling Astoria Bank directly, tell us your issue first. We might then suggest the best way to contact them, by phone or web. Astoria Bank has 5 phone numbers in total. It's not always clear how to best talk to Astoria Bank reps, so we've compiled this info from customer community suggestions. Please keep sharing your experiences so we can improve this free resource. CallHelpdesk doesn't provide call center services or customer support for Astoria Bank. The two organizations aren't related. CallHelpdesk builds free tools and shares info to help customers of companies like Astoria Bank. For large companies, that includes tools like our CallHelpdesk Phone, letting you call a company and skip the line to a live human rep. We're always working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and loved ones, we'll keep doing it.