📄 Original Content
2492 wordsHow do I get through the phone menu to a live person?
Let us call and talk to Asurion for you
We can get a live person on the line for you
Heard when the phone system first answers
They may ask your reason for calling (instead of a menu)
One moment, please. Hi. Thank How can we help you today?"
They may ask you to enter information with the dial pad
If you're calling to find your local store or have questions about hours or pricing, too. If you have please enter the four digit extension now."
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call Asurion
Calling this Asurion Customer Number
This number is apparently no longer in operation, as Asurion has apparently headed in a different direction with its customer service. Asurion is a phone insurance company that offers protection on different cell phones, but this number proved to be totally disconnected when I called. Additionally, this number was not listed on Asurion's website as a viable option.
When one calls this number, all they get is a message stating that the number is no longer in service, and the system quickly hangs up. There is no confirmation that Asurion ever owned this number, nor is there any way to reach an actual Asurion number to get customer service on the phone.
Searching this number brings up a few different possibilities as to what this number was for Asurion. It's not listed on the website, nor do any of the search results online connect to it Asurion's website. Some sites suggest this was once the corporate number for Asurion's offices, while others suggest that it was mainly used to get assistance with turning in a broken phone for repairs.
When you go onto Asurion's website, this number does not come up. Instead, Asurion gives you a long list of possible phone numbers you can call depending on the service provider that produced your phone. Asurion now seems to offer at least seven different phone numbers, one for each of the service providers that they work with. None of these numbers are this number, and it's not clear when Asurion disconnected this number for its customers.
On one hand, it can be helpful to have one number for each type of phone because it ensures that anyone who calls Asurion is speaking with someone who understands their phone. On the other, if someone changes phones and switches carriers, they might be stuck calling a number for the wrong phone if they simply remember the number for Asurion and don't bother to look up a different provider. Having one number to help customers connect to the right provider, like this number seemed to be, would likely have some value.
Obviously, there's no need to contact this number for any reason. It doesn't work, and you can't get any information from it whatsoever. If you do need to contact Asurion for customer service, your best bet is to visit Asurion's website and check which phone number works best with your provider. This seems like it excludes people who don't have reliable access to the internet and can't check their phone number, but as Asurion only operates in urban and suburban areas, this isn't a big deal for this company.
Why Customers Call Asurion
What is the deductible amount for a claim with Asurion?
How Do I Make a Claim with Asurion?
What types of devices does Asurion cover?
Top Asurion customer service problems
More Asurion Customer Service Contacts
Asurion Customer Service on Facebook / Messenger
Asurion Customer Help Desk / Web Support
Conclusion and closing notes
This is Asurion's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asurion agent. This phone number is Asurion's best phone number because 74,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-320-2237 include Make a claim, Problem with a claim and other customer service issues. The Asurion call center that you call into has employees from Arizona, Texas and is open 24 hours, 7 days according to customers. In total, Asurion has 2 phone numbers. It's not always clear what is the best way to talk to Asurion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Asurion. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Asurion. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
2354 wordsAsurion Customer Phone Numbers
Corporate Offices
How do I get through the phone menu to a live person?
You could use our free service that'll call and talk to customer service for you, then send a report. Or, try our other free service that'll wait on hold and tell you when a human rep is on the line. But if those don't sound good, our team's also documented Asurion's phone menu below.
Let us call and talk to Asurion for you
We'll handle calling and talking to Asurion for you. Our AI-powered phone can dial, navigate menus, wait on hold, and even speak with customer service on your behalf – all for free. You won't even need to figure out the different phone options. Learn more about us calling for you.
We can get a live person on the line for you
We can actually get a live person on the phone for you. Our free CallHelpdesk Phone can call, navigate menus, and wait on hold for you. But, of course, you're welcome to do all the talking yourself. We'll notify you the moment a rep's ready to chat, so you won't have to worry about navigating menus or getting lost. Want to learn more about how we help you skip the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. CallHelpdesk researchers regularly call this Asurion phone number to document their phone system. Here's our latest tip for getting to a real person super fast through their phone menu: Press 1, then 10 digit cell number, then press 1, then 0. Below are clips we've found from Asurion's phone menus, plus tips to give you an idea of what you'll encounter when you call. We've also highlighted why they're important.
Heard when the phone system first answers
Thanks for calling YouBreak I six and Asurion Tech Repair and Solutions. Just so you know, your call might be monitored or recorded for quality assurance. If you know the four-digit extension you're trying to reach, press one. If you're looking for a local store or have questions about our hours or pricing, press two. For questions or feedback about a repair you've had, press three. For anything else, please just stay on the line. Just a moment, please. Hi. Thanks so much for calling Assurant. This is Mitch. How can I help? Hi, sir. Can you hear me?
They may ask your reason for calling (instead of a menu)
Thanks for calling YouBreak I six and Asurion Tech Repair and Solutions. Just so you know, your call might be monitored or recorded for quality assurance. If you know your party's four-digit extension, go ahead and press one. If you're looking for your local store, or have questions about hours or pricing, press two. For questions or feedback about a current or past repair, press three. For anything else, please just stay on the line. Please hold for just a moment. How can we help you today?
They may ask you to enter information with the dial pad
Thanks for calling the offices of uBreake iFix by Asurion. For quality assurance, your call might be monitored or recorded. If you know your party's four digit extension, please press one. If you're calling to find your local store or have questions about hours or pricing, that's an option too. If you have it, please enter the four digit extension now.
What are the hours and when should I call?
Asurion runs the call center for 877-320-2237, and they're open 24 hours, 7 days. The short answer? You should call on a Wednesday. We based this, and the next section, on analyzing 2,063 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
Our free AI-powered phone doesn't just call, talk, wait on hold, or navigate for you; it also lets you schedule calls with Asurion for a time that works best for you, during their open hours. We'll even confirm you're ready before we place the call, just to be safe. So, you can basically "set it and forget it" well in advance. Want to schedule a call with Asurion? Here's something important to keep in mind: the difference between busy times, hold times, and the best time to call. When we talk about "busy" or "less busy" times, we're really just referring to how many calls are coming in. The busiest times are when the most people are dialing this Asurion phone number, and naturally, the least busy times mean fewer people are calling. But here's the thing: a high call volume doesn't automatically mean you'll be stuck on hold for ages. Companies like Asurion staff their call centers differently depending on the time of day and day of the week, so you might actually find yourself waiting less, even during the busiest periods. When we say "best time to call," we're talking about that sweet spot where you get both lower call volume and shorter wait times.
The least busy time to call
If you need to call Asurion, Sunday's your best bet as it's the least busy day. Tuesday, however, is the busiest, averaging 103% more phone calls. We pulled this info from a sample of 2,063 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We've found that Wednesdays typically have the shortest hold times. The longest wait in the queue, on average, happens on Friday, which is 140% longer than the minimum. You can see there's more fluctuation in hold time over the course of the week than there is in call volume. But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me Sun Mon Tue Wed Shortest Thu Fri Longest Sat Wed Shortest Fri Longest
The best time to call Asurion
So, Wednesday is the best day to call Asurion. While it isn't the least busy day, the fact that hold times are shortest—even though it's on the busy side—suggests Asurion staffs up to handle the higher call volume. That's what makes it the ideal time to reach them.
Calling this Asurion Customer Number
By Adam Goldkamp It seems this particular phone number isn't active anymore. Asurion has apparently gone in a different direction with its customer service. Asurion, a phone insurance company that offers protection on various cell phones, had this number completely disconnected when I tried calling it. What's more, you won't find this number listed as an option on Asurion's official website. If you try calling it, all you'll hear is a message stating the number is no longer in service before the system quickly hangs up. There's no confirmation that Asurion ever even owned this specific number, and there's certainly no easy way to reach an actual Asurion customer service number through it. Looking up this number online brings up a few different theories about what it used to be for Asurion. It's not on their website, and none of the search results online actually link back to Asurion's official site. Some places suggest this was once the corporate number for Asurion's offices, while others claim it was mainly used to get assistance with turning in a broken phone for repairs. If you visit Asurion's website today, you won't find this number listed. Instead, they provide a long list of possible phone numbers you can call, each one specific to the service provider that produced your phone. Asurion now seems to offer at least seven different numbers, with one dedicated to each service provider they partner with. None of these new numbers are *this* one, and it's unclear when Asurion actually disconnected it from customer use. On the one hand, having a specific number for each phone type can be pretty helpful. It means anyone calling Asurion will likely talk to someone who really understands their particular device. On the other hand, if you change phones and switch carriers, you might end up calling the wrong number if you just remember Asurion's number instead of looking up the right one for your new provider. A single number that could connect customers to the right provider, like this one appeared to be, would probably be pretty useful. But just to be clear, there's absolutely no reason to call this number. It doesn't work, and you won't get any info from it at all. If you really need to reach Asurion's customer service, your best bet is to head over to their website. There, you can find the phone number that works best with your specific provider. That might sound like it leaves out people without reliable internet access to look up their number, but since Asurion only operates in urban and suburban areas, it's not a huge issue for them. Adam's been working tirelessly, helping customers navigate tricky phone trees and writing tons of guides for those 'prickly' customer service issues. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Customers Call Asurion
If you've got a moment to read before calling Asurion, we'd suggest checking out our problem-specific articles. What's the deductible amount for a claim with Asurion?
What is the deductible amount for a claim with Asurion?
Your deductible for an Asurion claim varies depending on your specific coverage plan and device. Asurion offers various protection plans for electronics like smartphones, tablets, and appliances. The deductible might differ for each device type and also depends on the coverage level you've chosen. Deductibles range from $29 to $249; more expensive devices generally have higher deductibles. It's important to review your specific plan's terms and conditions to find out your exact deductible. Asurion aims to provide affordable, reliable device protection with deductible options tailored to individual needs. How Do I Make a Claim with Asurion?
How Do I Make a Claim with Asurion?
When you're with Asurion, filing a device replacement claim is fast and simple thanks to these helpful tips. What types of devices does Asurion cover?
What types of devices does Asurion cover?
Asurion's got you covered for all sorts of devices, meeting customers' varied needs. We offer protection plans for both iOS and Android smartphones, giving you full coverage for accidental damage, mechanical breakdowns, and even theft. Our services also cover tablets, like iPads and Android devices, protecting them from accidental damage, battery failure, and other common issues. Plus, Asurion covers wearables like smartwatches, protecting them from damage and malfunctions. We also cover laptops and computers – both Windows and macOS systems – tackling common problems like screen damage, power issues, and hardware failures. What's more, Asurion's coverage extends to home appliances, including refrigerators, washers, dryers, and more, keeping them safe from unexpected breakdowns. So, in a nutshell, Asurion provides comprehensive coverage for your smartphones, tablets, wearables, computers, and even select home appliances, giving our valued customers real peace of mind. Top Asurion customer service problems
Top Asurion customer service problems
Just click the link above, and you'll find answers to almost any Asurion customer service question, including step-by-step guides for even the trickiest issues. You can also describe a new problem and get instant answers. Below are some examples of recent Asurion calls and what they were about. Do any of these sound like why you're calling? Utilizing a warranty: "I'm trying to utilize a warranty that I purchased, for an item that I purchased the warranty on Amazon, but the item was purchased on Woot." (17m 53s, Feb 6, 2025, 9:10 PM) Find My iPhone issue: "I had a question about being charged for not turning off my Find My." (10m 57s, Jan 30, 2025, 8:15 PM) We get information about why customers call Asurion from issues they've reported to CallHelpdesk. Asurion issues reported to CallHelpdesk.
More Asurion Customer Service Contacts
Calling isn't your only option for Asurion customer service. Below, we've outlined their best contact methods.
Asurion Customer Service on Facebook / Messenger
You can contact Asurion directly via their Facebook page at facebook.com/Asurion/. Their customer service, like some others, accepts inquiries through Facebook Messenger. It's a great option if you have a Facebook account, and you might even be able to chat live with an agent this way.
Asurion Customer Help Desk / Web Support
Asurion customer service offers an online submission form and claims process on their website, taking 5-10 minutes. However, this should be a last, or sometimes only, resort. You'll often dig through help articles just to find a form to submit a problem to their team, and it rarely leads to a real-time conversation. CallHelpdesk doesn't recommend this unless it's the only way.
Conclusion and closing notes
Here's Asurion's best phone number, with current real-time hold times and tools to skip the lines and reach an Asurion agent directly. We think this is Asurion's best number because 74,082 customers, just like you, used it over the last 18 months and gave us feedback. The customer care team at 877-320-2237 usually helps with making or having problems with a claim, and other customer service issues. Customers say the Asurion call center you'll reach has employees from Arizona and Texas, and it's open 24 hours, 7 days. Asurion has 2 phone numbers in total. It's not always clear how to best talk to Asurion reps, so we gathered this info from customer community suggestions. Please keep sharing your experiences so we can keep improving this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Asurion. The two organizations aren't related. Instead, CallHelpdesk builds free tools and shares information to help customers of companies like Asurion. For large companies, this includes tools like our CallHelpdesk Phone, which lets you call but skip waiting on hold for a live human rep. We're constantly improving these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing this with friends and loved ones, we'll keep doing it.