Please note, calls may be monitored or recorded for quality assurance. Press one to enter your case number. Press two if you do not have a case number."
If you're not yet a customer of athena Health, and are interested to learn more about how our solutions can help your health care practice, health system, or payer organization, please press one. If you are a patient, please press two. If you are an existing Athena Health and want to talk with our support team, please press three."
Press one to enter your case number. Press two if you do not have a case number."
This is Athenahealth's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Athenahealth agent. This phone number is Athenahealth's best phone number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-981-5084 include and other customer service issues. Rather than trying to call Athenahealth first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Athenahealth has 1 phone number. It's not always clear what is the best way to talk to Athenahealth representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Athenahealth. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Athenahealth. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You can use our free service that'll call and talk to customer service for you, then send you a report. Or, our other free service will wait on hold and let you know when a human rep's on the line. If neither of those appeals, our team's also documented Athenahealth's phone menu below.
We can call and talk to Athenahealth for you. Our AI handles the entire call – dialing, navigating menus, waiting on hold, and even talking to customer service for you, completely free. You won't even need to figure out the phone options. Learn more about how we can call for you.
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate the menus, and even wait on hold on your behalf, though you're always welcome to do all the talking yourself. We'll let you know as soon as a representative is ready to speak, so you won't have to stress about figuring out menu options or getting lost in the system. You can learn all about how we help you skip the hold time. Of course, we completely understand if you'd rather handle all the dialing, waiting, and chatting on your own. All of these helpful tools are completely optional, after all. Our CallHelpdesk researchers regularly call this Athenahealth phone number to keep track of their current phone system. Here's how our research team says the Athenahealth phone system greets you: "If you are an existing Athena Health customer, press 1, for information on our products and services for medical groups and health systems, press 2. For all other inquiries, press 3." We've also got our latest tip for getting through the phone menu to a real person as quickly as possible. Below, you'll find some snippets we've gathered from Athenahealth's phone menus and handy tips that should give you a good idea of what to expect when you make your call. We've even pointed out why each of these details is important.
You've reached Athena Health. We're an award-winning provider of electronic health records, revenue cycle services, patient engagement tools, care coordination services, and population health management. If you're an existing Athena Health customer, just press one. Looking for info on our products and services for medical groups and health systems? Press two. For anything else, thanks for calling the Athena Health client support center. Just so you know, calls may be monitored or recorded for quality assurance.
We're an award-winning provider of electronic health records revenue cycle services, patient engagement tools, care coordination services, and population health management. If you're an existing Athena Health customer, please press one. For information on our... and thank you for calling the client support center at Athena Health. Please note, calls may be monitored or recorded for quality assurance. Press one to enter your case number, or press two if you don't have a case number.
Thanks for calling Athena Health! We're all about curing complexity and simplifying the practice of care. If you're not yet a customer of athena Health and are interested in learning about how our solutions can help your health care practice, health system, or payer organization, please press one. If you're a patient, please press two. If you're an existing Athena Health and want to talk with our support team, please press three.
Thanks for calling Athena Health's client support center for other inquiries. Just so you know, calls may be monitored or recorded for quality assurance. Press one for your case number, or two if you don't have one. This was from a call with Athenahealth on Tuesday, January 2, 2024, at 2:47 PM.
Athenahealth operates the call center for the 800-981-5084 phone number; they're open Mon-Fri 9am-5pm ET. So, you should really call on a Wednesday. We found this by analyzing 146 calls from the last 90 days, all made using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or even navigate for you, you can also schedule that call with Athenahealth for a time when they're open and it works best for you. We'll confirm you're ready before placing the call, just in case. That means you can pretty much "set it and forget it" ahead of time. So, you can schedule a call with Athenahealth. But here's an important note about busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're really just referring to the sheer volume of calls. The busiest times are when the most people are trying to reach this Athenahealth phone number (and naturally, least busy times mean fewer people are calling). However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. That's because companies like Athenahealth staff their call centers differently throughout the day and week. So, you might actually experience a shorter wait on hold even during their busiest times. When we talk about the best time to call, we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
Wednesday's the least busy day to call Athenahealth. Tuesday's the busiest, averaging 208% more phone calls by comparison. We based this on a sample of 146 calls made using our AI-powered, web-based phone in the last 90 days. Mon Tue Busiest Wed Quietest Thu Fri Tue Busiest Wed Quietest
Turns out, Monday has the shortest hold times. But on Friday, you're looking at the longest average wait. Honestly though, if you use our free call and talk for me or wait on hold for me service, you won't even need to stress about average wait times. call and talk for me wait on hold for me
So, Wednesday's the best day to call Athenahealth. While it's not the day with the absolute shortest wait on hold, we still recommend it for its ideal combination of low call volume and short hold times. Plus, we believe Athenahealth staffs the call center well on Wednesday.
Here are recent Athenahealth calls and why. Does this sound like why you're calling? One "Insurance policy inquiry" was: "'Recently, whoever did it, they added medical and dental to my policy.'" That was from an 8m 15s call on Oct 3, 2024, at 2:26 PM. We get info on why customers call Athenahealth from issues they've reported to CallHelpdesk, labeled "Athenahealth issues reported to CallHelpdesk."
Here's Athenahealth's best phone number, complete with real-time wait times and tools to help you bypass the lines and reach an agent directly. It's their best number because 1,272 customers like you have used it and given us feedback over the last 18 months. The customer care unit at 800-981-5084 commonly handles various customer service issues. Instead of calling Athenahealth first, tell us your issue; we might then recommend the best way to reach them by phone. Athenahealth only has one phone number. It's often hard to know the best way to contact Athenahealth reps, so we've compiled this info from customer community suggestions. Please keep sharing your experiences so we can keep improving this free resource. Just to be clear, CallHelpdesk doesn't provide call center services or customer support for Athenahealth. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Athenahealth. For large companies, that includes tools like our CallHelpdesk Phone, letting you call them but skip waiting on hold for a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing this with friends and loved ones, we'll keep doing it.