This is Australian Tax Office (ATO)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Australian Tax Office (ATO) agent. This phone number is Australian Tax Office (ATO)'s best phone number because 10,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 28 61 include and other customer service issues. Rather than trying to call Australian Tax Office (ATO) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Australian Tax Office (ATO) has 1 phone number. It's not always clear what is the best way to talk to Australian Tax Office (ATO) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Australian Tax Office (ATO). The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Australian Tax Office (ATO). For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We at CallHelpdesk routinely call the Australian Tax Office (ATO) phone number to understand their phone system. Here's our latest tip for navigating the phone menu to get to a real person fastest: For help with personal tax issues
The Australian Tax Office (ATO) runs the call center for their 13 28 61 phone number, and it's open 24 hours a day, 7 days a week. So, what's the short answer for when to call? You should really try to call on a Friday. We came to this conclusion, and everything else you'll read here, by analyzing 1,684 calls made over the last 90 days using our free, web-based phone (you can find it above). Just a quick heads-up: it's important to understand the difference between 'busy times,' 'hold times,' and the 'best time to call.' When we talk about whether a time is busy or not, we're really just talking about how many calls are coming in. The busiest times mean the most people are trying to reach the Australian Tax Office (ATO) on this number, and during the least busy times, fewer people are calling. But here's the thing: a high volume of calls doesn't automatically mean you'll be stuck on hold for ages. That's because organizations like the Australian Tax Office (ATO) adjust their staffing based on the time of day and what day of the week it is. So, you might actually get through quicker even during what seems like a really busy period. Ultimately, when we suggest the 'best time to call,' we're looking for that sweet spot where there are fewer calls *and* shorter wait times.
Friday's the least busy day to call the Australian Tax Office (ATO). Thursday, however, is the busiest. We got this data from a sample of 1,684 calls made with our AI-powered, web-based phone in the last 90 days.
We've found the shortest hold times are Monday. The longest average wait in the queue is usually Thursday.
So, the best day to call the Australian Tax Office (ATO) is Friday. While it isn't the day with the absolute shortest wait on hold, we still recommend it. That's because it offers an ideal combination of low call volume and short hold times. Plus, we believe the Australian Tax Office (ATO) staffs its call center really well on Friday.
Before you call the Australian Tax Office (ATO), if you've got time, we suggest reading some of our problem-specific articles. What is the Goods and Services Tax (GST) and how does it work?
Okay, so the Goods and Services Tax (GST) is a pretty broad consumption tax here in Australia. It's a 10% tax you'll find on most goods, services, and products bought or used here. Businesses collect this GST for the Australian Tax Office (ATO) at every step of the supply chain. They charge GST on taxable goods and services, and can claim credits for any GST they've paid on their own business expenses. The net GST amount – what's left after subtracting credits from what they collected – then gets sent to the ATO through regular business activity statements. Ultimately, consumers and individuals actually bear the cost, as it's included in the price of goods and services they buy. The ATO sees the GST as an efficient and transparent way to tax the country, plus it helps promote and support economic growth. Hey, when's the deadline for lodging my tax return?
Your tax return deadline with the Australian Tax Office (ATO) actually changes depending on your circumstances. If you're lodging through a tax agent, your deadline is typically extended to 15 May of the following year. But if you file your tax return yourself online using myTax, you usually have until 31 October. Extensions can sometimes be granted if you're affected by natural disasters or have exceptional circumstances. It's important to know that if you can't lodge by the due date, you might face penalties or miss out on potential refunds. So, it's best to submit your tax return promptly to avoid any inconveniences. Top Australian Tax Office (ATO) customer service problems
Just click the link above for answers to pretty much any Australian Tax Office (ATO) customer service question, even step-by-step guides for the trickiest issues. You can also describe a new problem and get instant answers. We're pulling information about why customers call the Australian Tax Office (ATO) from issues customers have reported to CallHelpdesk. These are the Australian Tax Office (ATO) issues reported to CallHelpdesk.
Calling isn't your only option for Australian Tax Office (ATO) customer service. We've listed the best ways to reach them below, broken down by medium.
The customer service email is ReportEmailFraud@ato.gov.au. While emailing a department mightn't be your first choice, especially for urgent issues, it's a common way to communicate. The Australian Tax Office (ATO) will definitely reply to your email.
If you need to contact the Australian Tax Office (ATO) for customer service, their website at ato.gov.au is an option, though it's often a last resort. This usually means sifting through help articles just to find a form where you're "allowed" to submit your issue. Since it rarely leads to a real-time chat, CallHelpdesk doesn't recommend it unless you have no other choice.
You've found the Australian Tax Office (ATO)'s best phone number! We'll show you current real-time hold times and tools to skip the lines and get right to an ATO agent. It's their top number because 10,104 customers, just like you, used it over the last 18 months and gave us feedback. The customer care unit answering 13 28 61 often handles issues that include and other customer service issues. Instead of calling the Australian Tax Office (ATO) first, tell us your issue. We can then recommend the best way to contact them: phone, web, or email. The Australian Tax Office (ATO) only has 1 phone number. It's tough to know the best way to talk to Australian Tax Office (ATO) reps, so we compiled this info from our community's suggestions. Please keep sharing your experiences so we can keep improving this free resource. CallHelpdesk doesn't provide call center or customer support for the Australian Tax Office (ATO). The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like the Australian Tax Office (ATO). For large companies, that includes tools like our CallHelpdesk Phone, letting you call and skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.